Dr. Capitano at Oly Ortho is the real deal. She's using this newer regenerative technique --…read morelayering red blood cells on top of the platelets -- and she didn't just tell me to trust her on it, she actually backed it up with research and showed me real results. Spent a full 40 minutes with me, super clear and direct the whole time, and she actually gets h-EDS, which honestly isn't a given. She goes to conferences every single year too. Not because she has to -- because she wants to keep learning. That's rare and I love it. Adding her to my treatment team, and my husband's too!

Dr. Andrew Manista, along with his PA Amanda Cho at Olympia Orthopaedic Associates PLLC, performed…read morea 3-level cervical fusion on May 7th, and it gave me my life back. I had severe degenerative disc disease with widespread disc collapse, herniations, bulging discs, and constant nerve pain radiating down my arms that made daily life extremely difficult. I had not slept normally in years. My experience at the Olympia Orthopedics Spine Center was excellent. The process was highly efficient, well-organized, and compassionate. The nurses were especially kind, calm, and incredibly reassuring. Dr. Manista was at my bedside I woke up in recovery, sitting with me, smiling with confidence, and making sure I was fully awake and stable before leaving. He even made a light comment about restoring alignment and giving me a little height back--which turned out to be true! On the drive home, I already noticed I could move my arm and shoulder more freely, and the constant nerve pain that had been radiating down my arms was gone. What a life-altering moment!! Dr Manista's post-operative surgical summary was extremely detailed, and walked me through the entire procedure, including decompression, discectomies, and stabilization. It was clear, precise, and reassuring. Ten days later, I feel fantastic! My range of motion is already remarkable. Rather than losing mobility, I've already gained function and mobility in my neck--it's truly amazing! I cannot recommend Dr. Manista, Amanda Cho, and the entire team highly enough. Thank you for the life-changing care. Best regards, Laura

Perhaps I had realistic expectations, having worked in the drug treatment world and having dealt…read morewith drug seeking behaviors, but I found Dr. V & staff refreshingly honest, pretty open and willing to continue, despite my own withholding of some information that might have been helpful, initially. The laws around distribution of controlled medication have been tightened, after nearly condemning many in our country to lifelong addiction. The rebound could have been worse, so I have some compassion for their business. My "worst" experience was when I actually threw my script away one month (I am old, on a lot of pills and got interrupted during the putting them in the cabinet phase of unloading groceries). It sounds like a weak excuse, but it was real. I knew the docs were prevented, by law, from just reupping the script four weeks early, but I did not expect to endure withdrawal for over three weeks with no relief (especially from the leg-shocks or nerve zaps or whatever they are) that prevented ANY sleep for days on end. Looking back, I think I should have gone to a detox clinic. Instead, I found an old script and spread what little was left over three weeks (and after missing a full week of work). The response from the doctor on call was nothing less than just "rude" (and it was not Dr. V or Erin, my regular ARNP) however but truly, I've listened to drug seeking behavior, and I believe THAT was what informed her response. Also, I will guess that it was after many times burned because "guessing wrong" results in disaster & death leaving just no room for empathy. I understood why she was "firm," but not having any suggestions to alleviate the symptoms seemed to land a little on the "neener-neener, you should have known better" side of the coin. So, after that experience of having NO recommendations or medications to managing severe symptoms of withdrawal, especially for someone who had been a patient for over four years, with just that one incident (which was over a year prior to writing this review) I have become METICULOUS about accounting for my scripts. Also, I have leached a bit from each month's prescription so that if I EVER find myself in that situation again, I can at least taper myself off the dependency gradually, and perhaps avoid the withdrawal. To me, this is far LESS dangerous, than seeking scripts from strangers, or using more of some OTHER drug (that may have side effects) in hopes of stopping the spasms, nausea, diarrhea and other symptoms. I will NEVER go through that withdrawal again, and see now why withdrawal alone can induce relapse. After all that, why did I return to a medication that causes such physical dependency? Because the pain I have is so debilitating, it makes me unable to work (especially at my current job that requires almost 3 miles walking, daily, according to my Fitbit). I cannot afford that - few can! The medication has Z.E.R.O. euphoric effect - so I am NOT tempted to take more than prescribed or use it in any way other than as prescribed. Using this medication is the FIRST time in forty years where I did not struggle to take it as scheduled AND it actually eliminated the pain! To me, this is truly a miracle cure! But the true cost is physical dependency. I have to accept it, I don't LIKE it, but can (now) manage. And overall, I find the office more personable, caring and adhering to standards than some. All of which are things I would want them to do with any of MY clients, or my children. I just wished they had SOME protocol for managing withdrawal symptoms, when necessary.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

Dr. Saulsberry front office staff greeted me with a smile and words of encouragement. The office…read morewas very organized and clean. I was sent to a room, within minutes, Dr. Saulsberry entered the room. She calls me by my name and went over treatment options. She was very knowledgeable and caring. She recommended exercises to build strength and decrease my chronic back pain. Overall, the visit was great, and I will be returning for a follow-up visit. Thomas H.

I can't thank Dr Overton and his staff enough for their awesome quality of care! The office…read moreexperience is always kind and friendly. I feel right at home when im there with my new extended Healthcare family!

Horrible. I agree with many of the poor comments. These…read morepeople have no clue how to take care of a new patient. Without even looking at the X-rays of my back with over 10 fractures and with severe scoliosis, the Doctor (Dr. Mambonlam) decided to call me a drug addict because I have been on pain meds. My pain meds were prescribed by my NP and my PCP. He told me that I needed to go through a drug program at Providence. Then he just walked out the door. So did I.

Dr.Mambalam did not care to listen to me. He degraded me for not letting him do "surgery" on me…read more When giving me injection. He came in room. Did not say anything word. Very fast he gave the shot and walked out. He was vicious. He is not a nice nor caring person. I thought it was about me. Then I read other reviews.

Was refused a refill for the pain medication I have been taking for years. After multiple visits…read moreover the past six months they have refused to allow me to schedule another appointment. I'm a wheelchair user with a ramp van that consistently fails. I don't have issues with the physicians or the medical assistants. They have terrible administrators who implement ridiculous policies and a lack of wheelchair parking in both the Olympia and Puyallup locations. After waiting to be seen I gave up after 45 minutes and went home with a referral to another doctor and lost $55 for a co-pay for no appointment. Sorry I was a few minutes late today, but I can't afford to be seen by clinics that don't allow any grace period, especially for anyone with transportation complications. Good riddance WACPM.

I walked into the clinic and was greeted properly,but what I did not like was that the two…read morereceptionists were talking about patients after calling them via telephone. I work in healthcare and that is HIPPA, I was really shocked how open they were chatting about patients and their appointments. The MA was great, he listened to my story and the reason for my visit. As for the Provider nice guy, but I felt like my personal simple needs were not taken care of. My weight was mentioned and he suggested cardiovascular care, but I was really shocked for him to incorporate my weight to my treatment.

Knowledgeable and attentive. Pragmatic approach makes it realistic to incorporate at home.read more

Michelle is absolutely a-ma-zing! I have hEDS, so I have to be really cautious about PT; what…read moreworks for "normal" people can actually do a lot of damage to us zebras. Using her thorough understanding of hypermobility and its limitations, and relying on the patient's knowledge of their own body, Michelle is able to find adaptations as needed, allowing for slow but sure progress. She is cheerful and personable and does an excellent job of explaining just what and how she wants you to do. I can't say enough about what a fantastic physiotherapist she is!

This place is amazing!! I was skeptical at first because I have found few things that help my…read morechronic pain, but was pleasantly surprised at how much better I felt after my PT appointments! Dr Neely and Casey are knowledgeable, professional, friendly, and super helpful. Both are great teachers and clearly enjoy the work they do. The info they gave me really helped me understand what was going on and allowed me to utilize the tools I learned there to manage my pain and address my injuries. I have tried PT before for my issues, but this place is different. Dr Neely is very kind and empathetic, and answered every question I had patiently and comprehensively. Casey took the time to clearly explain every exercise and his humor and encouragement made the work fun! Both practitioners were so positive and supportive that I found myself looking forward to every appointment, and they improved my pain and discomfort exponentially! Now I have ways to address my issues when they arise that I can do myself, which is so helpful and empowering. I cannot recommend them highly enough!!

Dr. Neely and the staff helped address both my chronic low back pain from an injury and my upper…read moreback/neck tension! You get exercises to do using an app with instructional videos and reminders. Excellent service.

My daughter recently underwent a spinal fusion surgery at Capital Medical Center, and it was such a…read moregreat experience. Of course no parent wants their child to undergo a major procedure, but the staff and medical team at Capital made us feel completely at ease. The procedure went smoothly with no complications, and the nurses and nurses assistants were so incredibly kind and supportive. As a parent I highly recommend Capital Medical Center.

Everyone there is friendly, professional, and helpful. They also are very efficient. I'm used to…read moregoing into an ER and waiting for a very long to just to check in and even longer to be seen. Doctors and staff worked well together to get me help as soon as possible. I would up needing to be hospitalized on two occasions and I received great care from top to bottom. One thing that could be improved is the signage in the Physicians Pavilion. It needs updating and to be easy to find. Thank you