My experience with the Pharmacy was outstanding. The Pharmacist and the supporting are a…read moreprofessional, prompt, courteous and very helpful. It's commendable that they keep pace with the myriad of tasks for the available staff. I recommend this pharmacy whole-heartedly. Thank you all for your great service.

1 Star This was one…read moreof the most frustrating and concerning pharmacy experiences we've ever had. The staff was unhelpful and provided incorrect information--something that should never happen when people are relying on medication for their health. We contacted this pharmacy several days in advance to transfer my wife's prescription from our home pharmacy. What should have been a routine, straightforward process turned into unnecessary resistance and delays. The issue occurred on Sunday, December 28th, 2025, between approximately 6:00-9:00 PM, with the pharmacist working during that time. She was dismissive, unwilling to assist, and cited "policy" reasons that later proved to be false. To verify, we contacted another pharmacy, which completed the transfer without any issue and explicitly stated that the information we were given previously was inaccurate. This strongly suggested that the problem was not policy, but a lack of professionalism or willingness to help. Given the importance of reliability and clear communication in healthcare, this experience was concerning. We hope management reviews this interaction to ensure accurate information and consistent service standards going forward. When a pharmacy mishandles situations involving essential medication, it undermines trust and puts patients at risk. Based on this experience, I would strongly recommend avoiding this location and taking your prescriptions elsewhere.

This pharmacy is the worst I have ever been to.The lines are easiest the longest of any pharmacy I…read morehave been to.It was 87 degrees outside and they had the A/C off and it felt like 90 inside the store.

Staff is always so helpful, whether it be on the phone or in person. And I like that my medication…read morecan be delivered to my home, if needed.

I can't recommend this pharmacy & pharmacist enough. Thank you for helping me & my dog out in a…read morepinch- we both really appreciate your kindness

I can't tell you how impressed I am Casey actually told me he tasted My Cats medication and while…read moreit wasn't great, there were ones that were a lot worse. I tasted it and it really wasn't bad at all. Needless to say, I mixed it in with a little cat food and my cat ate it right up. Rhys, my cat, is going through a battle with some internal infections and Casey actually knew what they were, he delivered for free after closing, and met my cat Rhys. I'm going to transfer any prescriptions I have for my other cats over to Nordahl. What an absolutely great business.

I called and once again was put on hold for over 15 minutes. Then I went there and demanded my…read moremother's medication seeing how they never called to let her know that it had been filled and is waiting for her. They left it on the shelf for 8 DAYS!!!!!! So now I am having my mom's prescriptions sent somewhere else. BE VERY CAUTIOUS!!!

These are purposely slow pharmacy! I took an hour to handle 4 customers! When you ask them to hurry…read moreup they shift into ultra slow mode.

CRAZY and I must post for the safety and well being of our community! I was prescribed a brand…read moremedication b/c I am allergic to the preservatives contained in the generic. Active ingredients are the same but the generic has preservatives that can land me in a hospital and near death. The prescription from the Dr had dispense as written (DAW) / do not substitute. The pharmacist filled with the generic. I explained that the script had a DAW b/c of my severe allergy and I needed the brand. They apologized and reverted to the brand. Next time they filled it again with the generic even tho it had a DAW. This time I was furious. Twice they could have literally killed me. And the pharmacist had the nerve to say that it is not the pharmacist but that corporate implemented a system that fills with the cheapest medication. I explained that I work in the biz and the pharmacist is required to verify the medication with the script before filling and after filling. The pharmacist argued and said the system does it and it is outside of their control and that the active ingredient is the same so there should be no concern. Well - the concern is the preservatives that are in the generic but NOT in the brand. Can you believe this - i am arguing with the pharmacist about the ingredients after working thru this with my dr already???? What is the point of having a pharmacist if the system does what the system is programmed to do? What about medication safety? There is no accountability and no responsibility. This is like me saying I am behind the wheel of a self driving car and when it crashes it is the car and not me. How and why would I not take control of a car if it is going to crash and I have the ability to mitigate a crash. I am flabbergasted. If CVS has no safety controls why would I continue with this pharmacy? I am switching pharmacies. If you prefer to stay with this pharmacy please understand what your Dr is prescribing and check your scripts to avoid safety concerns. Do not be afraid to stand up for yourself. Know the risks with this location. I no longer trust this location - risks are too high for me. CVS has lost me as a customer - period! I will look for a different prescription fulfillment company for my own peace of mind. Costco is around the corner and I am sure I can find others.

Walked in to make a purchase and use a restroom however the restroom was closed. When asked one of…read morethe workers whether the restroom was closed temporarily or permanently their response was "the restroom is closed permanently because I am tired of being a maid"...

This review has two purposes: 1: to show how ABSOLUTELY WONDERFUL this pharmacy is, and 2: to…read morerefute the absolutely ridiculous, RACIST slander that another customer posted here. Be prepared, this is going to be a LOOOOONG review! First off, this pharmacy has been a literal GODSEND for my family and friends!!! I have chronic pain issues and I take strong medication regularly, prescribed by an absolutely wonderful, caring, compassionate doctor which I reviewed earlier. Unfortunately, finding an understanding, brave doctor that will treat my condition is only HALF THE BATTLE, as many other chronic pain sufferers know. The other half is finding a compassionate pharmacy that won't treat you like a nasty junkie looking for a fix, not to mention actually honoring the doctors prescribed choices as opposed to playing GOD and refusing to fill them. MERCY CARE PHARMACY has been nothing but wonderful in my journey to find peace!!!! I have been through quite a few pharmacies, so I know what I'm talking about. Those that work there, the pharmacist (his name escapes me), Liz, David, they are all ANGELS. Not once have they ever treated me poorly! Not only do they BEND OVER BACKWARDS to help, they are LIGHTNING FAST at filling my prescriptions, they ALWAYS give me the best prices (I pay out of pocket for my pain meds since insurance won't cover them), they have never tried to gouge me (unlike many other pharmacies have, including the big ones) and every time I go in they ask about my children by name and compliment me on how I look. Every time I go in there I walk away with a smile!!! Not only do I give all my business to them, but I have also brought my best friend in, which she has also converted all her prescriptions there, and EVERY CHANCE I GET I am sending people there whenever I hear about how horribly they were treated elsewhere. MERCY CARE PHARMACY ROCKS!!! Next, I HAVE to address the filth that another customer posted. Lady, you have no business posting your RACIST comments on here! Calling Liz "A GHETTO LATINA" is CHILDISH and immature, uninformed, and absolutely uncalled for!!!! I am sorry you had a negative experience, but to post such horrible comments as you did really shows how ignorant you are, at least in regards to this pharmacy. If you are going to post negative reviews, please at least refrain from such nasty language and try to be a little more objective. It's really hard to take a reviewer seriously when they are SO juvenile!!!

I have been a loyal customer of theirs for over14 years. In fact had given a raving review a few…read moreyears ago. But they got a new Pharmacists Jill, who not only lies, but cares very little for clients. After a year and a half working off getting off Oxi that a local n pain doctor kept me on, As of March been on Norco. I pick up every month, except the last 2 I had friends do it as I live in Valley Center. But I was in , and spoke to Jill in June, May etc. No one ever brought up that they would only do through pain mgnt until they put a note on my meds I had picked up for me and couldn't call right away as Mercy v Care is closed Sat - Monday due to holiday. Jill and mercy care had months to warn me to look into a new pain dr. But says "She can't tell everyone all at once" a total cop out . Could've put a note last month, then I would've been ok if they'd given me 2 or 3 months to work it out. Especially since we are moving asap out of state. This is irresponsible and they should be sued for these horrible responses and actions. All they needed to do is give people time to fix or find a solution. Not lie saying you spoke to me when I'd swear on every Bible and over my cats n husband THEY NEVER SAID A WORD ABOUT AN ISSUE AND NOW I HAVE TO FIND A NEW DOCTOR, NEW PHARMACY IN LESS THAN 3 WEEKS. THEY RUINED MY TRUST . DON'T RISK IT THERE.

I wish this store stocked up on more Hotwheels because I would come daily for them, but this store…read moredoes have other nice things I like such as a huge poster printer.

Great customer service, my prescription was filled very quickly. The person helping us , Aisha,…read morewas so polite and helpful.

We had a very bad experience with previous CVS pharmacy on El Norte Pkwy…read more We needed important medication for all family members, and for previous cvs it took 1 week to ordered that. But not everyone got it. So we decided to try another CVS AND THANKS God we did !!! Marianne was so helpful, ordered right away for us , promised to call me and let me know And I received this medication less than 24 hours!!! Thank you so much Marianne!!!

I went into use my OTC money....I asked how to find the items that were OTC....The items are…read moresupposed to have OTC on the label by the product...I went through and didn't see that label...the even have an announcement that encourages you to use your OTC benefits.......things need to be labeled more clearly....I will need to go to another store next time!!Thank you Edith for trying to help me....appreciate it...but better labels need to be posted!!!

Wow! Always short staffed and long wait times for the pharmacy. Drive thru is always extremely…read moreslow! When the one on Felicita was open, they had it dialed in.

Worst pile of shit pharmacy ever. Prescriptions are always late, you have to constantly call, they…read morelie to you telling you its been ordered, and they will notify you- but it is just not true. You sit on calls waiting for 30+ minutes - to an hour average- with 1, or 2 "people waiting ahead of you" they don't call you back, you get your prescriptions late EVERY TIME. DO NOT EVER USE THIS PHARMACY- it is the biggest joke, it needs to be shut down and condemned.