Barely come here, but I will say this Vons has a decent/okayish selection and a variety of offerings. Ambiance is clean which is good. The main downside is the lack of employees working the cashiers and lack of overall staff. The most recent reviews from recently and a year ago are true. The lack of service from the staff is pretty mediocre at this location. It's like they hired the most stereotypical Santa Clarita mediocre boring looking Karen's aka the managers/store associates and the rest are the other mediocre people to be employed at this Vons location. The other Vons is slightly better on Lyons avenue. But, can be hit or miss. Only come here if you are bored out of your mind in Santa Clarita and want to experience the most mediocre service/employees to ever set foot in a Vons grocery store. read more

Floral department was my first time and the experience was truly great all ,Thanks to Maria I was able to grab some tulips and have her make a bouquet for me. Which indeed you did a fantastic job and would highly recommend to folks thank you again, Vons. I will definitely keep coming back read more

This store is large and usually well stocked. I don't have a had time finding what I need when going here. For the best savings, use their app for digital coupons. It's kind if annoying that you have to do all of that, but it will save you some money. Their deli has some of the best grocery store fried chicken IMO. Produce is usually fresh and in good condition. There's plenty of parking in the front and the store never feels too busy. Also I rarely have to wait in long lines to check out. read more

We experienced a hit and run in the parking lot, and called. Per Tommy, the store director, there are no cameras in the parking lot. Be warned if shopping here read more

ALWAYS !! check your receipt before you leave. Many times the clipped deals don't get discounted. It's up to you to catch it. From my experience for years now. The employees even tell you to scan them and don't clip them. Fix the app. One of the most expensive markets around. Thanks to data collection they know exactly what they can suck out of the neighborhood. In my opinion. read more

I stop there after work for take something from the pokemon machine for my kid I know all kids are crazy rn but cashier start talking shit idk how this shit works on some Places people wait take something and leave the next person take something this guy just start fighting like you cant wait there but they're on the register next to the machine lol read more

This Vons has no self checkout. Lines pretty much all the time. I'll have to start going to Ralph's down the street. Sorry Vons. I'm in a hurry read more

Vons - Lines - Grocery Near Me - Stevenson Ranch, California

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Had a last-minute event and called the night before, Denis was incredibly helpful and accommodating with my order. I placed a large tray of pretzel sandwiches, and they had everything ready right on time the next morning at 9 am. I even called ahead to double-check, and they were all set. Helena was so sweet and put together a beautiful platter that looked just as good as it tasted. Excellent service and delicious food. I'll definitely be ordering from here again! read more

install self checkouts or hire more cashiers. lines are too long. go to the ralphs down the road, look how they installed self checkout, draw it on a piece of paper, then build self checkout. or if you don't want to, tell the workers to constantly open lanes because people buying a few items don't need to wait 20-30 minutes. read more

I am unfamiliar with the area and did not know where to find certain things. I asked one of the cashiers his name was Michelle. Michelle was amazing knew exactly what aisle what I was looking for was. Exactly where it was located on the shelf and directed me accordingly! You don't find people like that very often anymore so I had to shout her praises out... thank you! Found exactly what I was looking for exactly where she said it it would be. I love that I saved so much time not wandering through the isles looking for things. So I just wanted to make sure that Vons knows that they have a 5 star employee! The store was very clean and the deli smelled really really good. I wish I had had time to check out the deli and see what their offerings were but I was running behind so I didn't get a chance to check that out, but I'm pretty sure it's A+! Michelle rocks! read more

Their items can be a little pricey but if you buy them on sale the deals are great. The blonde cashier we went to was awesome, she had such a sweet and bubbly personality. Hard to find cashiers who like their jobs these days. Very clean store, good customer service, we bought sale items so we got excellent deals, what more could anyone ask for? And don't get me started on their meat department-- nicest people ever! They make our lives easier, especially during the holidays! Whoever is in charge here knows how to hire excellent people for real. read more

Vons - Entrance - Grocery Near Me - Stevenson Ranch, California

Very clean fruits are not as sweet though. Got what I needed. That was my first grocery store in California.

All these unsatisfied customers are not lying folks! I was there recently and the cashier that tended to me had an attitude and didn't say thank you to me. Now I don't know about you, but I would appreciate a simple thank you from ANY establishment where I drop my hard earned money. Whether they're having a bad day or not. Hey, if you're so damn sour working there, just freaking quit!! Customers are ALWAYS king!! read more

I stopped by this Vons store today to get my wife her flowers for her nursing ceremony and also to get a tide pen since I got a stain on my wife shirt. I found parking easily here since it's a big plaza. When I walked in, I saw where the flowers were but I had to walk around to find where the cleaning supplies were. The store is very organized and they have a lot of cashier station. I found the flower that I like and I also found the tide pen that I wanted. read more

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Around 10:40 pm on the 5th of January, 2026 still enjoying the new year I stopped at Ralph's before going to work at the post office down the street to get some needs. I headed for the self-serve to purchase my items, had a little problem with paying and the light went on to alert staff. But no one came. So I called a Karen the Karing Kashier to help me. ( Just to be clear she seen the light flashing) As I thought I'd be saved she began to talk down to me and treat me with negative vibes. No professionalism. It was very disappointing. Been going to this store for years never had problems with the other employees. Maybe it's all the silver she wears that's throwing her work ethics off kilter. Just saying. read more

I'm sure other people would like to give zero stars as well. Why are you selling old food? Let me write that again. Why are you selling old food? Everything I look at is either one or two days from going bad or it's already passed the day and it has a high price on it. Literally, this is every Vons all over the city. When I go there, I barely buy the essentials like baking soda or vinegar. Because that's the only thing they have that is cheap. Terrible. read more

Just love this Vons location! The price point is amazing, the employees here from each department seem to have zero issues with going above and beyond honestly how can you beat that though?Ya can't! Pleasure of being helped by Nick he is the meat Mgr, what a professional employee, answered all of my questions in great detail, took the time to listen to what I wanted and had no problems preparing the cuts exactly the way I needed, such a great guy with a great happy personality too! Upon checking out I was helped by Gloria, she seems very kind hearted! I received carry out help from jessie as I had a lot of grocery bags. Jessie he is a clerk and a really hardworking employee, I always see him cleaning up or helping out people on the floor! You can see he is very much appreciated by all customers! I returned back a 2cd time and was assisted by Michelle! She is such a beautiful person inside out...She is super great at multitasking! She is always working and always with a smile, not sure anyone else there works harder than her! The store was super clean and all shelves were stocked! Holiday Headquarters too! So much great selections and great sales too! Lastly I wish to give a great thanks to the Starbucks baristas inside Vons! Ashleigh and Robi! What a great team! Excellent customer service skill set! Your Happy and very positive experience! Appreciate their professionalism and their work ethic! Highly recommend shopping this location! read more

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This Vons market on The Old Rd. in Stevenson Ranch was one of my mother's regular go-to places until last Tue(11/2624) when around 3pm my mother was mugged, as she was exiting after she did some grocery there. Someone either punched her in the chin or pushed her, she fell down and lost consciousness and when she woke up a little while later, her handbag was stolen. She lost everything in her handbag: cash, credit cards, car key, checkbook, keys, etc. Someone called 911 for her and my mother in her 80s was ambulanced to nearby Henry Mayo's ER. Fortunately she had no fracture but she was severely bruised. One thing shocking was that when I and mother revisited the Vons later in the evening to ask whether we can see a CCTV footage, the manager told us that they have NO external CCTVs on their outside walls! They only had interal CCTVs installed. When I visited other markets, most if not all of them have external CCTVs (eg, Ralphs). I felt not having external CCTVS monitoring the parking lot in front of the store and the surroundings was very irresposible and a huge dis-service. Due to the unsafeness, Mom decided to not go to Vons any more. I hope this posting becomes a safety warning to others and hopely would make Vons management come to its senses to install CCTV cameras on its outside walls, as such would be a very minimal investment to provide security to its customers. read more

Vons - Grocery Near Me - Stevenson Ranch, California

We came here looking for a good ice cream for dessert after lunch. (Because I didn't find a place around the plaza). They do have good deals. 2 for $3. I got the Häagen-Dazs coffee flavor and my SO got the vanilla one (boring). The store is pretty much empty. The shelves are organized and fully stocked. Fast and easy transaction at the register. I went looking for a certain brand of wine (San Antonio, semi - sweet) also and they don't carry it. read more

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This store is the worst. Not only is it always freezing, there are ALWAYS long lines. No self checkout, and cashiers (the one or two they have) are slow. read more

Nice grocery store. Well kept. But the next time I see a dog in grocery cart I'm documenting with photos and calling the health department.

12:30 pm on a Saturday and only one lane is open, not even a second express lane. Finally a woman opens the next lane with no announcement to the people already in line that she is open and taking the next in line. So of course people just step in front of everyone else. They need self-checkout. And their floral dept rarely has the special sale items from the weekly circular. read more

Shout out to Suzie at the meat counter. She helped me find the chicken I was looking for AND helped me with the app. Suzie was kind and knowledgeable and I was grateful for her assistance. Great job Vons for hiring awesome people. read more

Poor Customer Service from the male cashier working around 9:30pm. Was very rude and unfriendly. I also work in customer service but i don't make it a point to be rude to the customer intentionally and give dirty looks to them. read more

Michel was so awesome at the Starbucks here friendly and she really cares about the customer she made me a drink with a smile will be back soon Thanks read more

Bryan is extremely rude for no reason! When I asked about a discount he became agitated and blew up at me! I don't feel comfortable at this store anymore . Please take action!!!! read more

This review is for Luke who provided me with great customer service when I needed help with my order pick up. On the Vons app be aware that the pick up time is not necessarily exact. I ordered for pick up at 5 PM, but after placing the order, it said it would be ready anywhere between 5 and 8 PM. I called the store since I would only be in the area to pick up the groceries at 5 and Luke was kind enough to help me and adjust the order time. My order was ready in time for pick up and quickly brought out to my car when I arrived. Thank you Luke for the great service! read more

This store is a great place to shop for grocery items, especially in my case, when I was just visiting the area. I found the store really clean and well-lit! The staff were very attentive of all the customers that looked like they needed help or something. I mainly came here for the cooked food items and all of the items I got were good enough. It's not five-star cuisine as such...but good enough for the rumblies-in-me-tummies at the time. The store had pandemic precautions in place. They did require customers to wear masks as the staff were too. The staff also wore gloves. Sanitizers were available also for the customers' use. As far as price is concerned, I will leave this to the other reviewers as I am not a frequent customer here. But as far as stock is concerned, the shelves are always full. It looks like they stock everything a regular household needed. And as far as brands, they had a few for customer's to pick from. It is a nice experience to shop at this location. read more

Phenomenal. Since having this incredibly atrocious experience at my neighborhood Vons, I have continued to shop here strictly out of necessity. Pleased to report that there's been a tremendous turnaround and only amazing, courteous, and helpful customer service - even @10:45 on a Monday night. Specifically Luc is an outstanding clerk and has gone above & beyond to be helpful & friendly. This store is clean, has great produce & meats, is well organized, and has a great selection of food items. But most notable an incredible improvement in the area of customer service. read more

Paul & I love Vons We love most of the staff that work there. As long as have been coming to the one in Stevenson Ranch for over 25yrs l know where everything is. The bakery has the best cakes, l have been ordering them since our daughter was little & now she is grown up l order them for friends birthdays or events. read more

Due to my experience with Sarah I almost didn't want to come back. However, I decided to give this store another try. This time I went to a different check out lane but happen to notice the other cashier from the last visit. As we were leaving I can see and hear Sarah waving her hands and raising her voice at me when I was walking out. I was shocked to have another experience with the same cashier that didn't even check me out this time. I spoke to the supervisor Michelle who was very nice. I explained now I'm uncomfortable coming into your store due to the ongoing harassment with the cashier Sarah. I should not have to feel uncomfortable shopping somewhere, or be continuously attacked by an employee. Michelle told me the manager will be reaching out, and I hope there can be a resolution to this. read more

Vons is my favorite supermarket. This is where I buy everything I need. I hope they don't get bought out by a competing market.

I usually shop here once a week, but today ran into a CS who was very rude. Seems very unhappy and taking it out on others. Will try not to go back read more

This is my last visit to the Stevenson Ranch Vons, where I have been a customer since they opened. I will from now on drive a few minutes further to the Lyons avenue Vons. I have had problems with the expired dated products on the shelves for some time now. I even showed an employee, but they didn't seem to care. Yesterday I again found expired hummus, so I didn't buy any. Then I bought 2 bags of their fried chicken special that we love and a full cart of other stuff. The bagger seemed to not know what he was doing and I fully realized that when I got home and found the eggs at the bottom of the bag with one broken. And the travel Starbucks coffee was no where to be found, the deli chips were stale, and the chicken was dried out, overcooked, and did not taste good at all. I called the store, but they didn't pick up. I thought they were probably on a rush, so tried several times later, but still no answer. The next morning I took my receipt to the store to let them know what was up. I could only speak with a cashier who gave me the missing coffee packs and said I should bring the chicken back. I went home and a few hours later called in, but again no answer. I then called the deli. I explained that I bought chicken that was awful and wanted to exchange it and had other issues about my recent trip there. She said the manager could help me. I thought, great. Then it was just the same lady who said I could get a refund. I said, I wanted to exchange it for fresh chicken. She said they would give a refund and I could buy it again. But it is a different price today. She went away to speak with the manager again. Then the line was disconnected. Aah! So, I took the chicken into the store to the customer service counter that now had several people. I started to voice my problems, but the man cut me off and waved me over to a cashier to handle. No customer service! I took my refund and went to the Lyons Vons where I found wonderful fresh chicken, hummus that didn't expire, and friendly staff. read more

We came in here this past weekend while we were out for breakfast. It pretty much is like any other Vons in SCV, nothing special. I find that a lot of Vons prices are not the best so we limit it on the overall shopping and come to any Vons when it is absolutely inconvenient to go elsewhere. read more

I have been a 15-year customer. Recently I have noticed a decline in customer service and quality of deli food. We stopped coming in and have gone to Ralph's. Today I came back to give them another chance. I waited by the deli, said hi to lady preparing sushi. Didnt reply, she had airpods on. Gave her a few minutes maybe she's busy. I said hi again, she said "Wait". She kept making sushi. 5mins went by and another lady finally noticed and asked if I needed help? So I purchased regular chicken wings and salt & vinegar. I get home only to realize the regular wings were old, tough& dry. read more

I've learned my lesson & shall not be coming back here until they get some self checkout machines. Absurd the waits for 2 items. Additional note: I can not figure out how to respond to the comment by the business on my post, but I wanted to say that I very much appreciate how quick they are to respond. Thank you to them for relaying the message to the store. There are maybe 7 checkout lines closed when I seem to go in & only 2 lanes open. Never fails that the express line gets held up for some reason or another & it becomes much too long of a wait for a couple items. Seems like there is so much room to take out one of those unused checkout lanes & put in at least a few self checkout machines. Would make things incredibly more smooth. Thanks again though. read more

They never have enough check outs open, no self check out and many times no express check out. Go here if you enjoy standing in lines, otherwise try Ralph's just down the street that also has self checkout! read more

Is this location closing. It seems like there is hardly anyone working there and one of the front doors is always locked. I hope they put a stater brothers at this location read more

If I can rate them zero starts I would... Absolutely crappy store, all around horrible customer service. Not a single worker cares or puts any effort in. I don't know how they keep the seafood open. You can clearly see the slimy shrimp and they haven't replaced it in days! The bakery department, that manager is absolutely rude and when you ask them to slice bread, they roll their eyes. The produce falls short ever time I go with mold produce and the workers have inappropriate conversations on the sales floor! The cashier's are garbage! No customer service effort what so ever... Ronna is the absolute worst. The last time I went to that store the store manager was awful (short blonde lady with waaaaaay too much makeup on). I don't know how she became a manager but she needs to go. they need to revaluate how they promote or hire people. Their Corporate needs to step it up! read more