This J.Crew factory outlet was so clean and nice. They had such great bargains today. I love the…read morefit of their clothes and they had many colors to choose from the staff was great. I picked up an order and even bought an additional pair while I was there. Great value selection, and service.

Nice clean new store ! Good selections of clothing , spacious dressing rooms. will be going back…read morelater.

Monthly bra recycling for a discount. Need I say more?…read more I recently visited SOMA for the first time after discovering they have a bra recycling program with The Bra Recyclers. Every month, you can donate two bras that are new or gently used and receive $10 off your purchase. The donations help women experiencing homelessness, impoverishment, or distress through their partnership with I SUPPORT THE GIRLS. I was also able to combine my $10 discount with a $20 one-time sign up discount to save on my in-store purchase. Maria was patient and assisted me with different styles and fits. At the time of purchase, she convinced me to get three bras for $99, which is an amazing deal! I'm in awe with how buttery smooth and luxurious these bras feel. Highly recommend! Additional perk: this location has free 90-minute parking without validation.

The staff is super attentive and very friendly. The products offered at Soma are top quality IMO…read more Many styles and print options for everything. Love it!

A nice place to shop for clothes for babies and toddlers! The store was bright and clean and easy…read moreto navigate. I was surprised they didn't have carts with a baby seat in them, only the ones you roll behind you on the ground. I brought my son with me and I was banking on the fact I could just pop him in the cart so an easy shopping experience. I just assumed a children's store would have something like that so parents can shop with their kids. The quality of the clothing is nice, prices are kind of all over the place. They do have a sale section that has some gems in it and when I went they had a bunch of sales. Shoes are kind of limited and they only have toys for super small babies. I came in to get my son a couple outfits for the holidays and I was happy to walk out with a couple great options. The service here was just OK. The cashier was clearly Ill and coughing a ton but at least she was wearing a mask albeit, under her nose.

I am publicly documenting my egregious experience at this Carter's location, which involved…read morefabrication of return policies, refusal to honor a valid refund, and systemic failures in employee training and oversight. This is not merely about poor customer service--it is about Carter's corporate responsibility for deceptive and obstructive practices carried out by an employee who identified herself as the store manager and was acting as an agent of the corporation. 1. Fabricated Policies & Repeated Obstruction of a Valid Refund Carter's explicitly states on its official website and printed receipts that any new, non-worn items may be returned within 90 days of purchase. My return met every reasonable expectation of a valid return--the items were brand new, unworn, with all tags attached, and the return fell within the 90-day timeframe. Yet, I was subjected to three separate, baseless obstructions, demonstrating a clear intent to prevent a lawful refund: First Obstruction - Fabricated $200 Return Limit The employee falsely claimed that returns over $200 could not be processed, despite no such limitation appearing in Carter's official return policy or printed receipts. When I clarified that my return was only for approximately $130, she reluctantly proceeded, already demonstrating bad faith in handling valid returns. Second Obstruction - False Claim That I Had to Be "In the System" She then claimed that I could not process a return because I was not registered in Carter's system, an arbitrary and undisclosed requirement. No written policy supports this pre-registration mandate, nor was it disclosed at the time of purchase--a clear violation of California's Consumer Legal Remedies Act (CLRA) (Cal. Civ. Code § 1750 et seq.), which prohibits imposing return restrictions not disclosed at the time of sale. After collecting my personal information, she still refused the return, citing a third and final excuse. Third Obstruction - Refusal to Override a System Error & Fabrication of Additional Policy She then repeatedly stated, "The system won't take it, and I can't override that," without offering any corrective action or resolution. Retailers cannot enforce a return policy while simultaneously refusing to honor it due to internal system failures. Under California Civil Code § 2338, Carter's is fully liable for the wrongful acts of its employees performed within the course of employment. Problem-solving and policy enforcement are fundamental duties of a store manager--if she is unable or unwilling to perform them, she is unqualified for the role. 2. Improperly Shifting the Burden Onto the Consumer - Violating Consumer Rights Rather than acknowledging the issue and taking responsibility, she improperly placed the burden on me, stating that I must personally call customer service to resolve the issue. She explicitly stated, "That's not my problem. You should be the one taking action." This is legally impermissible under California Business & Professions Code § 17200 et seq., which prohibits businesses from imposing unreasonable burdens on consumers to access their rights. I presented a valid return within the allotted time. The items were brand new, unworn, with tags attached. I provided my information (when unlawfully required). Despite this, she attempted to place the entire burden on me, which would have: Forced me to waste time calling customer service for an issue entirely caused by Carter's system failure. Required me to return to the store again to yet another time attempt to rectify a purely internal malfunction issue. I will not be returning to the store after experiencing humiliation, emotional distress, and the outright violation of my consumer rights. This was not my obligation in the first place, and Carter's employee should have been fully aware of that. 3. At this point, this is no longer purely a question of monetary damages, as the refund amount is negligible compared to the blatant consumer law violations and the emotional distress caused. The real issue is Carter's failure to uphold consumer protection laws and the harm inflicted upon customers through outright misrepresentation of policies, humiliation, and undue procedural burdens. Carter's employs undertrained staff who clearly lack the necessary knowledge of corporate policies and consumer protection laws. These employees must be educated on the legal consequences of their words and actions, which are directly attributable to Carter's as a corporate entity. 4. This Issue May Be a Widespread Problem - Potential Class Action Liability It is highly likely that this employee has treated other customers the same way, particularly those unaware of their legal rights. Many consumers may have suffered financial harm, emotional distress, or undue procedural burdens as a result of similar misconduct and deceptive practices.

My wife and I stopped by this store before our reservation at a restaurant nearby. She was looking…read morefor a dress to wear for her graduation and wanted to see their selections. When we walked in a worker greeted us and let us know they are here to answer any questions. They have a nice selection of summer clothes out on display and my wife like one of the dress on display. It was more toward the pricer end so she didn't purchase it. But then she saw a earring that matches her necklace and really wanted it. So I told her to wait until after we eat before buying just if she changed her mind. She didn't so we went back after our dinner and she purchased the earrings. If you check in through Yelp, you can use the offer that they give which my wife did.

One of the best boutiques ever. There are locations in Calabasas, Studio City, Del Rey, Westlake,…read moreVentura, and Agoura Hills. The stores are limited to Southern California; so, when I first moved to Los Angeles and began to explore (shopping is an activity that I just can't help but do everyday, whether I had it in mind to do or I had a full day in my "planner" ...actually, back in 2007, I did have a big "At-a-Glance" planner with an entire page per day... Anyway, I stumbled upon the Calabasas Commons because I had looked up in that app, "Around Me" and found that close to one of my three jobs I worked while going to School for my Doctorate, the Calabasas Commons was on my way home from work to where I lived in West Hollywood. I stopped by right away because it mentioned a Barnes & Noble being one of the stores there. First, I spotted M. Fredrick. I saw those gorgeous, hand-picked by their buyer. I didn't realize quite how much less expensive ever was in LA compared to San Francisco. Now, this many years later, it's no longer a thought nor a thing because I've lived here so long, but it was astonishing to me back when I was freshly 22. I picked out about 20-25 pieces of the most beautiful jeans, sweaters, shirts, shoes, tank tops and dresses. I also bought a pair of sweatpants that felt like thick silk, but mostly, like a white tiger- they were the first thing I bought the next morning on my break from work; so, I vividly remember that they were $600 before tax, which, to be honest, I did think they were on the pricey side, but I didn't think of it again. The many items I had purchased the afternoon prior came to almost $23,000, but I never ever in my life looked at prices of anything, so, it was no thing and to this day, I remember probably 7/8ths of what I bought. The clothes were definitely worth it and I would do it again, even now. The only problem is that they don't make clothes how they used to. We don't have the materials or aren't willing to use them on designer boutique clothing. Every chance I could, I went to an M. Fredric store for the next 10 years.

My wife wanted to stop by this store to look at some dresses while we were at Westfield Topanga…read moremall with our baby daughter. She thought the window display looked nice so she went inside. The store isn't that big inside especially with a stroller so I stayed outside. My wife like some of their dresses but didn't purchase anything at the store. The prices will vary depending on which dress and design you want.

What in the heck happened to this place?! I'm hoping the garments were temporarily swapped out for…read moreHalloween, but this place looked like street walker central! Only about 30% of the store was dedicated to dresses. And the dresses were subpar in fabric and design. Quite overpriced for the quality. We were looking for a dress for my kid's homecoming dance. No one greeted us, but that's okay, our faces were too appalled to speak. Lol we walked out of there so fast! If you're taking your daughter to get a dress for a dance, try Macy's. There aren't very many options for the younger crowd, BUT we lucked out with a solid pick, and found shoes there as well.

Fantastic service. The employee from Croatia (I missed her name.) was very helpful and friendly. We…read morewere able to get exactly what we were looking for quickly. Great experience.

Very rude employee greets me with we have clothes for tall dudes and really big dudes out waist…read morestart at 44...I'm thinking does he not realize that I could be looking for a gift ? I'm 6ft 10 but in great shape with a 34 waist , but really. Also the apparent manager was wondering around saw me twice and didn't even say hello Rude

Walked in Vans with a friend, we were greeted with a friendly smile and hello. Cindy came over to…read moreassist us, she was very informative and helpful. Because of her kindness and willingness to help my friend bought 2 pairs of shoes. Great job done!

I stopped by this Vans store today to look at their skateboard collections. My wife was shopping at…read morea bag store next door so I didn't want to wait around for her there. When I walked in, a worker greeted me and asked if I needed any help. I told her I was just browsing around and she didn't interrupted me. They have some nice collections of skateboard here if you want to come take a look. I also looked at their shoes and shirts. I don't wear Vans stuff but some of their selections were nice.

I've come a few times over many years. It's been awhile. Have always had positive experiences…read more Walked in with a pleasant smile and welcome hi. Top floor is men's and clearance section. First floor - women's. AC works well. Clean and in order .

I had been to this location, they searched up the shoe that I needed charge me for expedited…read moredelivery and then never delivered it. When I called, they said I could pick it up at one of the other stores, but could not confirm that the store had it. Nothing but terrible guest service along the way.