First time there very friendly helpful. Nice and clean very good service and relaxing had a good experience! Will go again.

My friend and I were looking for massage this July fourth and our regular place closed early. We stumbled on W Spa open late night. We were both able to get an appointment in an hour, and delighted to learn they're open until 10 every day! They accept walk-ins, but calling at least 30 minutes or an hour before is best. I had Leah for my 60 minute deep tissue massage and my friend had Lina. Leah walked on my back, used her elbows and hands. There's add on's such as hot rocks, aromatherapy and cupping to name a few if you're looking for a more tailored experience. I felt refreshed at the end, and all the tightness in my muscles went away from my gym lift session. This includes a facial massage also which you can opt out of if you want. My friend was equally satisfied, feeling loosened up and great also. The atmosphere has calming spa music playing and the rooms are dimly lit and very clean. Nothing fancy - just the bare essentials for a great massage. I may try the cupping and aromatherapy next time. Maybe I will try Swedish instead of deep tissue. W Spa is a more economical option for this affluent downtown area of Palo Alto. Get a massage then grab some lunch or dinner. We will definitely be back and so happy to see they're open late night and seven days a week! read more

W Spa - Services offered - Massage Near Me - Palo Alto, California

Highly recommend! I did a deep issue massage and I feel super relaxed. Would definitely come back again.

I'm shocked at how good the reviews are. My 45-min Swedish massage was clumsy and elementary. Yes, the masseuse technically went through the motions of a massage, but she lacked finesse. It was almost like she learned what to do by watching a YouTube video instead of getting training at a school. I should have known when I saw the prices that this was too good to be true. I mistakenly thought because they are located in downtown Palo Alto with good reviews that it would be a hidden gem. Don't come here. read more

Very responsive and kind staff! Great experience every time Love it and I'll always come back! read more

I was very good at serving and messaging. I been there with my friends and we had a very experienced there. read more

I normally don't leave reviews, but I wanted to share my experience. During my massage, the therapist did not ask what level of pressure I was comfortable with before starting and immediately used very heavy pressure. I had to ask twice for her to go softer because it was uncomfortable. Another thing that made me uncomfortable was the way tipping was handled. It felt very pressured and almost demanded, which I have honestly never experienced before at a massage place. Unfortunately, a few minutes after leaving, my legs became extremely itchy, and when I got home I noticed multiple red bumps on my legs, which I believe may have been a reaction to the oil that was used during the massage. I hope this feedback is taken seriously so future customers can have a better experience. read more

W Spa - Massage Near Me - Palo Alto, California

Great couples massage for the whole body! Relaxing atmosphere, feeling great afterwards

This massage establishment is exceptional, and all the massage therapists are highly knowledgeable and skilled in their craft. We will undoubtedly return to this massage center repeatedly and enthusiastically recommend it to our family and friends. 5 stars and good quality of service. read more

Amy was so great! The massage was so relaxing and I feel rejuvenated. Will definitely be coming back. Thank you!

Highly recommend! They will do great work on those trouble areas. Definitely worth it.

Very professional and fair price. Great for a couple massage as well, recommend for pain relief

The masseuse named Emily touched my butt and made me uncomfortable. Will not be coming back here.

Good Massage from Lu Lu. Clean spa. Decent price. She was able to remove all my knots. Will go again

Amazing spa massage. It's rejuvenating and relaxing. They k ow how to get the right spot where it need massage

Great deep tissue massage from Amy last night. always satisfied there and feel better and relaxed.

Best message I've gotten. I highly recommend - good customer service and plenty of parking.

Great full body massage by Nancy! The deep tissue massage made me feel revitalized. My back and shoulders were hurting and she was able to help me address my pain points. Great prices as well. Would recommend for people in the San Mateo area. read more

Amazing! Was able to finally relax after a long week of work,. Ask for Mia!!!!!!!!!!!!

Scheduled a couples massage and when we arrived they put us in two separate rooms, didn't ask what my problem areas were, and ended up going so hard on my partner that he left with huge bruises. read more

Great service and relaxing experience. The staff were friendly and ensured that the type of massage was suitable for me. The place was clean with fresh sheets and towels. Would recommend coming here! read more

This was my first time going to W Spa and the staff were friendly and kind. I was running 5 minutes late due to traffic and they were really understanding. My friend and I booked the 90 minute massage and it was such a treat! The massage room was super clean and the bed sheets were fresh which is super important for me to feel comfortable throughout the massage. My masseuse was really nice and I felt relaxed throughout the massage. I fell asleep a few times and overall had a great experience! Would definitely come back. Thank you W Spa Team! read more

Best place ever! I highly recommend! Lina is very good at massages. There prices are reasonable and placeis very calm

Great service and quality! They were very attentive and I was able to walk in easily.

Incredible, and honestly one of the best massages ever. Louisa was fabulous! I will be back on a regular basis!

Great experience!! Relaxing and nice! Staff could easily accommodate last minute request too!

We couldn't even make an appointment because the worker refused to do a couples massage (two women). She then proceeded to say she can only do one of us because of the schedule and then made up a story about money going to her boss everyday. None of it made any sense. We were refused service because she didn't want to honor the service they advertised. read more

The massage shop was impeccably clean and the massage I received was exceptional. I will definitely recommend this place to others.

This place is amazing! Fair price, great massage, and very easy to make appointments. The staff is very kind and I always feel good after leaving here! read more

One person on staff while I was getting a massage, which prompted her to leave the room every time someone walked in the door. They also REQUIRE a specific tip amount which is so strange to me. Why not just raise your prices if you want a certain amount per client? I won't return, but it was decent while in a pinch. read more

Amazing massage, I was having neck issues and she fixed them all. I will go back here next time in Palo Alto.

Best massage in the bay! I always leave feeling relaxed. Very professional and friendly. Do the hour and a half or even the 2 hours. You won't be sorry. read more

Fantastic massage experience in the bay area. Wendy is very good at relaxing head and shoulder. Alice also provided great services as frontdesk. read more

My friend treated me to a $40 30 minute deep tissue massage yesterday. Getting an appointment same day and within an hour was maybe lucky on our end. My masseuse's name was Angela--She was very nice. I had a lot of painful knots in my neck, shoulders, and lower back from being on the computer a lot and from doing yard work the previous day. I also have been depressed for a long time, so this was definitely an uplifting treat. My body felt a little better after the massage and my friend's kind gesture warmed my heart. Everyone needs to treat themselves or if you can afford it treat their loved ones! read more

Don't waste your time and money here. Massages are barely ok and the customer service is terrible! I got a massage a couple nights ago,m. The therapist complained to me that she had to stay just for me (even though it is their open hours). During the massage she wouldn't use more pressure and only massaged half my body -- it was a 1 hour full body massage!! She spent time talking to someone outside the door and finished 5 minutes early. Then she has the guts to ask me for more tip (I put $10 for a $60 half assed massage). She told me she has to ask because customers are cheap and don't respect her work. She wanted a minimum of $20 tip. Tldr: Crappy massage, terrible attitude and beg you for tips read more

Probably one of the worst experiences ever! Highly do not recommend. I needed one real bad and it was one of the cheaper ones in Palo Alto. This proves that cheap aint good sometimes but it was still 65 bucks for a Swedish Massage. When I first walked in, this lady told me to pay first and requested cash. I gave her my credit card but she said cash is better do you have cash so I was like okay that's fine whatever. During the massage, she didn't ask how's the pressure but kept saying.. ''Feeling good? Feeling good? Which imo is super awkward." What if I said no, are you going to stop? Overall it was not comfortable and I didn't feel relaxed at all. (spare you the details) When its finished (THANK GOD). She was standing right there then asked ARE YOU GOING TO GIVE ME TIPS? DO YOU GIVE TIPS? I was going to give something but that just made it super awkward for someone to ask. Usually SPAs have envelopes etc. So we walked outside.. I only had a 20 and didn't want to give her that obviously. I said can you break this 20? She said I can't .. can you give me 20.. 20 is fine. I said no.. either charge my card 10 dollars or break the 20. read more

Getting massages is not cheap, I would recommend spending your money elsewhere. I had the hot stone massage. Most importantly, they weren't professional at all. The therapist kept the door open first 5 min., kept talking to someone outside as she was "massaging" my foot with one hand. Another therapist came into the room and they chatted while I was laying there. The massage itself was also very poorly done. I've had many massages before and have a high tolerance for pressure but this one was extremely painful. I kept telling her to do lighter pressure and she kept pressing harder. I told her multiple times she was hurting me. It was very obvious that she was not professionally trained ( or didn't understand me at all). I was seriously worried about getting injured the whole time. I'm sorry but if you're charging $120 for a massage, you need to have a professional masseuse who knows what she is doing. read more

I was pleasantly surprised with W Spa. I arrived on time and was greeted nicely by a few employees. Handed my paper Groupon coupon to the receptionist and followed Chloe to the massage room. Appeared clean and very simply decorated. There were no chairs in the room so I asked about where to put my belongings and they showed me two large double hooks on the door. I undressed and the hooks held all my belongings. Then I was given a paper cup of water, which I saved for after the massage. The massage bed was fine, not too hard nor too soft and unheated, but heat was not necessary because the room temperature was fine ( and I'm usually cold!) Nowhere at this point was I asked about any sores, aches, illnesses, or pressure preferences. Nor was I given any questionnaires about want I wanted or expected or any history of anything they may have needed to know. Chloe proceeded to massage..........wonderful massage. Just the right pressure and nice stroking with lotion. Lighting was dim and I wasn't bothered by any noises, if there was some. I just enjoyed the hour. The only thing I would mention would be the sheet could have covered more body than what she covered. I sometimes thought I was a little bit uncovered. I didn't want the time to end, but it finally ended and I got dressed and left. No hassle with tipping as I've had before at other massage places. Yes, I did tip because I liked the massage, not because someone is telling me to tip! I also, had no problems with making reservations. I called and spoke with someone and picked a day and time that was available. Overall a good experience and would do it again. read more

I've come here for a massage about four-five times now and I love this place. I usually get deep tissue massages and the deep tissue work here has always been great. This is more of a no-frills kind of spa, without a sauna/steam-room, shower kind of deal. But the massage quality is great. Just tell them where your trouble spots are or point them out and they will handle it. And whenever I have requested light and or more pressure in certain areas during my massage the therapist has always done what I asked. Also, on some occassions the receptionist has given me small discounts ($10) off for my massage. If you're looking for a convenient, no frills, but still high-quality massage I would definitely recommend this place. read more

Amazing amazing, Spa. I have gone here twice so far and have got the best massages. Both the therapists I got were good with communication and listened to my requests. Highly recommend this place read more