Easily one of the best therapeutic massage treatments I've had - ever!! My shoulders and neck have been bothering me for months; the intake system Avy has helped to communicate the symptoms and what I hoped to focus on. My therapist Yuki took extra care, focusing on those areas with a firm touch that hurt a little bit, but in a good way! She also recommended ways to stretch and care for myself post treatment. I really wish I could come back regularly. But the next time I'm in town, I will definitely make time to stop in again!! read more

We did a swedish couples massage for 90 minutes. The quality of the massage was great. At the end, it felt like a good workout. More sound proofing will help. We could hear other therapists or customers talking, which was distracting. read more

Yesterday I scheduled an appointment for today at 9:50 AM. I specifically chose that time because it worked with my work schedule. I needed to be done with the massage by 10:50 AM and out the door by 10:55 AM since I live within walking distance. At 9:20 AM, I received a text asking if I could move my appointment to 9:55 AM. I agreed, but clearly replied that I needed to leave by 10:50. They read the message. I arrived around 9:52 AM and found the door locked. The business hours posted said they open at 10 AM, so I thought it was odd that I was able to schedule an appointment before opening. After waiting a few minutes, someone let me in. I got into the massage room around 9:58 and then waited another few minutes before the massage started. At that point, I could already tell things were running behind. To be fair, the massage itself was excellent. She did a great job, and I genuinely enjoyed the service. I kept trying not to stress about the time because I had already communicated my schedule and assumed it would be honored. Unfortunately, when the massage ended and I checked the time, it was 11:05 AM. I was now late for my meeting. What made it more frustrating was that I had specifically communicated my timing needs ahead of time. Another thing I found a little unusual was paying for the service upfront. Tipping is done afterward through Venmo, cash, or card. When I told her I would Venmo the tip as soon as I had internet service again (you know how Palo Alto can be), she seemed concerned and appeared to want me to stay until it was completed. Normally that wouldn't be an issue, but I was already running late and had to rush home. Overall, this was a mixed experience. The massage itself was very good, and that is the reason I would consider coming back. I just wish there had been better communication and more effort to respect the timing request that I clearly communicated in advance. Unfortunately, the stress of *literally* running back home took away from some of the relaxation I had just paid for. read more

Great depth and variety of massage to solve my pain and tight points. She knew where to find and work out the kinks. Great experience! read more

Helen gave me a great massage. Went in with a bad headache but came out completely relaxed

The experience was terrible. Wasted my dollars on a one hour massage that was not satisfactory in any way. Communication was poor. The setup was creepy. The massage bed was improvised with a donut hole that had so much cloth I felt I was choking. Nah. Not good. Hard pass read more

Avy Spa - Check it out yourself - Massage Therapy Near Me - Palo Alto, California

Wow amazing deep tissue! Wowow she even knows the causes of my knots ( gym and right handedness) I highly recommend the 90 minutes deep tissue here!! read more

Don't get me wrong, if I wanted a deep tissue massage then this massage would have been perfect. But i asked for the most relaxing service and it didn't happen. Had to keep reminding him to slow down and and do less. I felt like I was a car being wiped down. Ambiance is very nice. Very nice clean place. I would def try this place out again. Price is ok- $145 for 90. read more

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Love that they offer Trigger Point option and ask which areas you want to focus on and which areas you do not want to be massaged!

Professional, very great! We did deep tissue massage and it was very relaxing. Will go again!

Alice was fantastic. 10/10 massage, very communicative and good amount of pressure. Hot stone massage was pleasant and worth it.

I had never gotten a massage before, so I went in and was honest with the masseuse(I forgot her name.) I explained "no weird stuff." And she was confused and then asked what I meant. I explained what I knew about massages from tv and movies and she said "that's not real. There will be nothing unethical." She was lovely. I felt great. read more

Very disappointing service. rude receptionist, could not communicate well plus couple massage is not great at all, both me and my husband do massages regularly and this is the worst so far. Disorganized and uncomfortable. Will never come back to this place. Not worth it. To the business owners, train your staff. I usually don't leave feedbacks but this is just bad quality service. Dec 21, 7pm appointment for your record. read more

Wow, exactly what I needed. We booked a couples massage and were genuinely impressed by the attention to detail. Whether you're looking for deep, targeted pressure or a more relaxing Swedish-style massage, they tailor the experience perfectly to your preference. The front desk team provided excellent customer service from the moment we walked in. A special thank you to Chloe for making us feel so welcomed--it truly felt like a home away from home. Overall, the hospitality and quality of the massage were top-tier. I'll definitely be back. read more

Service was done on 11/7 @830pm for a couples massage. First of all, there was no receptionist when we arrived -- we had to wait about 5-7 minutes before someone finally came out to ask what we needed. Then, after being led into the couples room, we had to wait another 15 minutes before the massage therapists showed up. At the time of booking, I specifically requested 1 female therapist for me and 1 male for my husband, but two females came in instead without any explanation for the change or the delay. The place itself is new, clean, and smells nice, and it's aesthetically pleasing, but the quality of service was very poor. The massage felt rushed, and the therapist assigned to me seemed to just copy what the other one was doing -- she didn't even do a proper finishing touch before ending. For a $190 couples massage, I expected much better. Unfortunately, this was a lesson learned, and I would not recommend this place. read more

I came here while on a business trip and decided to try this new place . So glad I did! The deep tissue massage was excellent, and parking was super convenient. I'll definitely come back again next time I'm in town. read more

I got a couples massage for my parents for Valentine's Day weekend - I got them a 1 hour deep tissue massage with cupping and walking-on back add on for their back pain. I paid for it via the link they sent me along with a 20% tip ahead of time so when my parents got there it would be easy for them. When they arrived, the front desk person kept saying that it was not paid for and after speaking to them on the phone for 15 minutes back and forth they found the payment I made online. I wish they did this after my parents massage rather than before because they were a bit frazzled also after being almost accused of not paying. They did give my parents additional 15 mins massage and one more add on due to the stressful situation which was nice. I would have appreciated if the staff checked thoroughly to see if payment was processed (which it was) before telling them it was not and the whole thing would have been avoided to begin with along with the stress of 15 minutes being on the phone. Otherwise, my parents loved their experience and felt like it was worth it. read more

Coming back for a second massage, as the first Swedish massage I had was great. Helped release a lot of knots I had in my shoulders and neck. read more

Came twice already and did guasha therapy on my legs and back! Felt relief right away and very good service!!!

I've been using this spa for massages for the past 6 months. The staff is very knowledgeable and professional. Recently Yuki has been excellent massage therapist in helping my muscle recovery. read more

I've had several surgeries on my leg, and the muscles have always been tight. Lia did a great job. It was sometimes a bit painful, but it really helped loosen things up. I have been here a couple of times now and it has helped my leg heal along with the great care that Lia and her team have provided. I feel much better. I highly recommend them. There is also ample parking in the rear and is convenient. I appreciate the new remodel and the place looks brand new. read more

wonderful massage! great experience and I feel so much better afterward. highly recommend!

Wow--what an amazing experience. You leave feeling deeply relaxed while also feeling like you got a full-body workout. This is a true massage place that expertly combines traditional Thai massage techniques. They helped tremendously with a back injury that had been causing significant pain. Suki is incredible--highly skilled and attentive. Highly recommended, and now I understand why they have a strong 4.5-star rating backed by genuine reviews. The ambiance is upscale, with private rooms, a great sound system, and attentive staff throughout. read more

One of the best deep tissue massages I've ever had! Great release of very tight muscles in my shoulder and neck with amazingly targeted pressure. I will be back soon! Thanks so much, Lia! read more

Great experience at Avy Spa. The deep tissue massage really helped relieve the tension in my legs. I left feeling much more relaxed and refreshed--highly recommend! read more

I come here at least once every 4-6 weeks and they always do amazing! Leah has really strong hands and gets deep into the knots. Would highly recommend especially for anyone looking for a deep tissue. read more

Had my first couple massage ever here! The environment and technicians are amazing. will definitely come back!

Linda did a great job. The neck acupressure was excellent, and I loved the hot stones. I felt so relaxed afterward. Very relaxing experience! Will come back for sure. read more

I had an incredible massage here from Lia - i have had a very painful neck all week, am taking too many pain meds per Doc and wanted to see if a massage could break up the muscle spasms / pain. Today is the day after and, well I am pretty sore from the massage but hopeful I will improve. She was very thorough, knowledgeable, and strong for such a little gal! I highly recommend Avy Spa and Lia. They are a bit expensive, but hopefully will be worth it. I will return. read more

Lia is amazing! I came in with tense, tight muscles and left feeling lighter, like the stuck energy and built-up tension in my body had finally been released. Lia has such a warm, friendly presence and brings great energy to the experience. She's not only skilled at what she does but also makes you feel comfortable and cared for throughout the session. Highly recommend! read more

I absolutely love this place! Booking online is super easy & convenient, & the staff couldn't be kinder or more professional. They always make me feel comfortable, and I really appreciate the thoughtful advice they give on how to feel better, like how take care of myself after each massage. Nice parking area too. It's such a relaxing, welcoming environment -- highly recommend! read more

Save yourself the aggravation. When I first contacted them yesterday, their number as posted on their website was wrong so I walked over to check out the amenities and let them know. The man at the front desk was nice enough, thanked me for the info and encouraged me to make an appointment on the website which I did. Since the website emphasizes the value of longer appointments and since I also wanted a hot stone massage which they only offer as a $15 add on for the back, I opted for 90 minute Swedish plus hot stone. I received a text about 30 minutes before reminding me of my upcoming appointment which was nice. I arrived about 5 months before the session was scheduled to begin abs the woman at the front desk could not find my name or any information about my appointment. She then said made a call and asked me "60 minutes before massage?" I gave her the details of the treatment I had booked and showed her the online confirmation. I offered to come back another tone and while the communication was not very clear she said yes they could do the treatment I scheduled while I was there. I was taken to a room which looked clean, as did the entire place and told to lue down face down on the massage bed. Then I waited. She came in maybe 2:10 and put 4-5 medium warm rocks on my lower back. I asked: well are theeemore rocks? What about shoulder are? She responded "later and simply- left. About 20 minutes later, after one of the stones had fallen off my back and the rest had gone cold, having not heard or seen any anyone, I got up to leave. If this early part of the experience set the tone for the rest (and I figured that it had...) I wanted no more of it. I'd say do yourself a favor and go elsewhere. There are plenty of other places to get massages on the peninsula, including real hot stone massages, and why waste your time and money. Update: the management in noting that I left before receiving any real service reached out and voided my CC payment and offered a free 60 min service for another time. I doubt I'll make use of that but I do appreciate the reach out, the voided charge and the offer. read more

Woo gave an incredible deep tissue massage--perfect pressure, super professional, and truly effective. Avy Spa is clean, relaxing, and welcoming. Highly recommend booking with Woo if you want real relief and an excellent massage experience! read more

Lia was absolutely incredible!! I've gotten many massages in my life, and honestly this was one of the best I've ever had. I've come back twice!! Highly, highly recommend. The add ones are also reasonably priced and genuinely worth it! The foot walking changed my life haha read more

I had a great massage with Linda. I came in because of a pinched nerve in my neck and I felt so much better after leaving.

I scheduled a last minute appointment at the Avy Spa. I was suffering from severe upper back pain, I was helped by therapist Lia, she was excellent to give the best massage for the back and I felt so much better after the massage. read more

Amazing massage! Clean space! Attentive staff...Worth the price... I'll definitely be back!

Fantastic massage--Coco was great and really helped my tight neck muscles! Deep tissue pressure was perfect.

Emma was great and worked on the areas I needed. I felt relaxed and not numb on my right side.

Super relaxing!! Very clean environment and professional therapists. Highly recommend! The back back pain relief massage in Palo alto. read more