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    2 years ago

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    8 years ago

    The service tech showed up on time, was friendly, completed the work, and left it cleaner than we he came. We will definitely be back.

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    8 years ago

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    7 years ago

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    Retro HVAC Service & Installation

    Retro HVAC Service & Installation

    (7 reviews)

    Arrived as scheduled. Eli was my technician. He was polite, well spoken and presented himself well…read moreand he was a very knowledgeable technician! He explained to everything he was doing and completed the repair in. timely manner. I would definitely use Retro HVAC again for a repair or a complete install.

    Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

    J A Smith Heating & Air Conditioning

    J A Smith Heating & Air Conditioning

    (17 reviews)

    I've had JA Smith servicing our HVAC system for 2years and I'm completely satisfied. They stand by…read moretheir work and are competitively priced. Their technicians are knowledgeable and respectful of our home. I would recommend them for any residential installation project or any maintenance requirements.

    Our family of 5 (including 3 young kids) has been without heat for over 4 weeks due to exceedingly…read morepoor service from JA Smith and I would urge you to avoid their business at all cost. We have no clear path or timeline for getting our heat back and are extremely concerned at the integrity and competence of this business. Ours heat stopped working in the downstairs part of our home which includes the kitchen, living room and kids basement playroom. It took them 3 full days to send someone to investigate the issue despite it being below freezing the entire week. When someone finally did arrive, they told us a critical part broke and we needed to wait 2+ weeks for it to arrive. Then they brought the wrong part. Then they said the part still isn't fixing the issue. In the meantime, we've endured multiple days of below freezing temperatures, a snowstorm and multiple dinners literally wearing coats. We've tried calling the owner and his response was entirely unhelpful and apathetic. At this point, they can't explain why the system they installed one year ago isn't working. In the meantime, the service people that have come to our home have literally napped in our kids playroom couch and smoked pot in our driveway while "waiting for tech support. Attached is an image of my kids couch in our basemewhich is drenched in sweat and body odor from where the most recent techs slept. We've also spent a fortune on running space heaters to keep the house mildly functional.

    Joint Way Heating & Cooling - Get comfort and warmth for every room or space. Affordable and efficient Fujitsu units can transform your home.
Call us at (267)9170159

    Joint Way Heating & Cooling

    (16 reviews)

    I just, 3 days ago, had a mini split system installed in my house. Been thinking about it for…read moreabout 3 yrs, talked to some contractors and then met with Alex from Joint Way and knew it was the time and person to do the job. From start to finish the process was professional, carefully explained, and so clean and neat, and so important to me was the cost. Alex and Herman did a beautiful job especially with the horrible weather. I believe Alex is an artist at what he does. Could not be happier.

    After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

    Wackenhut - hvac - Updated August 2026

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