Great manager with great customer service. Ate there recently with 12 family members while visiting…read moremy hometown. Food came out hot and delicious! Server was excellent! My grandchildren loved it so much that they wanted to return the following day for dinner. This visit did not go as expected. Food came out cold . Had been sitting out for a while. We barely ate our food as it was nothing like the previous evening. Seemed to be very short staffed , but our server did the best she could under the circumstances. I ordered fried okra as one of my vegetables and I never received it until we were ready to leave. Server said she put the order in 3 separate times , so it sounds like they were also short staffed in the kitchen. I had decided I would never return again or go to my local restaurant very close to my house in NC. As I was paying , the cashier asked me how our food was and I told the truth. She said the store manager would want to talk to me and make things right because they pride themselves on the quality of their food and their service. I was absolutely not trying to get free food but hoped by sharing our experience that this would help the restaurant. Everyone was so friendly and kind and I had no intention of posting a bad review giving the store the benefit of the doubt that maybe this was not the usual. I had eaten there a couple of times before on visits when I was staying at the Hilton Garden next door and everything was wonderful. I have had their dinners and breakfast in the past without any complaints. This trip I was staying at a Marriott near a lot of recommended restaurants, but I chose to drive to the other side of town to go there again after I ate there the night before with my cousins and everything was great. This store has an excellent manager who seemed very upset about what we experienced. I told him what happened and he was very apologetic and insisted on comping our food. I said that was not necessary and I did not expect that , but shared my concerns to hopefully help other customers have a better experience and to be sure this location in my hometown where locals work , would do better in the future. I had no plans to post a negative review, but after this manager went above and beyond and restored my faith in Cracker Barrel, I felt it was necessary to post a good review as any restaurant can have an "off night " due to unforeseen circumstances.

I wish Cracker Barrel was as good as it used to be. Service…read morewas good, not great. Half of the signature chicken that was ordered was good, the other half was very thick and like rubber. Not edible at all. Waitress brought another piece but never bothered to ask if that was better or how everything was. My grilled chicken tenders were pretty good, however, the sides (corn and green beans) were fair at best. Cracker Barrel has switched to the cheapest available canned vegetables. So sad, because I used to love their green beans. Corporate will never read or listen to complaints because all that matters is money, not quality. Honestly, done with CB unless I am desperate and there is no where else nearby.

Great food friendly service ! Sara was a friendly and great…read morehostess!! Food was delicious highly recommend!!

amazing service...great food...stop in if your in the area. I don't need 85 characters to say how…read moregood the place is but here you go

My husband and I recently had dinner at the Hard Rock Cafe inside Hard Rock Casino Bristol. The…read morerestaurant was clean, well organized, and had a lively atmosphere. Since it's located inside the casino, it's not a quiet or intimate dining experience, but that fit the mood of our evening just fine. Our server, Kansas, was friendly, attentive, and helpful throughout our meal. Service was prompt, and we felt well taken care of. I ordered the Caesar salad with salmon, and my husband had the Caesar salad with steak. Both entrées were outstanding. One thing I appreciate about Hard Rock Cafe is the consistency of the food and the generous portion sizes, and this visit was no exception. A fun part of the experience was watching the band warm up for the evening. There's also a bar area where guests can order from the menu while enjoying the live music. Combined with the casino, it offers more than just a restaurant meal if you're looking for a night out. The only minor drawback is that the casino that surrounds the Cafe is a smoking area. However, we didn't notice it permeating the Cafe. Overall, we had a very enjoyable experience and would gladly return.

On our way to Knoxville, we spent the night in Bristol. At the Hard Rock they have a few…read morerestaurants but we like the HR Café which is right in the middle. We're hoping to see the Arizona / Houston basketball game but it wasn't on any screen. Asked the bartender and he quickly got the huge TV in front of switched! He definitely gets points for this. For dinner we split the nachos and though I would have loved to have some ground beef on it didn't have that option and didn't want steak. Having said that, the portion was huge and plenty for two people. There is a stage and the bar is well positioned to enjoy the band that was playing.

This is a cute definitely where the locals eat kind of place. Our favorite! Good home cooked…read morebreakfast. Only reason we didn't give 5 stars was... we asked for 2 waters with our coffee they never came and we both order sausage.... Well when we got our breakfast our waitress said sorry I didn't realize there was no sausage he's cooking it now. Well it came when we were almost done. gave us a good laugh as we thought maybe it would be homemade.. nope just regular frozen Pattie's.

Totally worth finding. It's away from town and doesn't look like much on the outside but great. Low…read moreprices. Great pancakes, I had the blueberry pancakes. Friendly workers that are out to please.

Employees all acted like they wanted to be anywhere but there. The food was mediocre at best…read more The bread was dry. I got the cranberry chicken salad. The apple on it was mushy Hubby got the ribeye and had to send it back because he ordered medium and he got well done. The replacement was edible but not phenomenal. Long story short it was over priced and under valued. We will not be going back. And the biggest disappointment is today is our anniversary. It was supposed to be an awesome lunch.

The food was absolutely INCREDIBLE! It came out so hot and fresh, our waiter was very kind and…read morethorough, it was very clean, the bathrooms were clean, I cannot brag enough on this place. The tobacco onions and their homemade pimiento on the Thunder Road Burger were so incredible. I'm not big on burgers, but this was one of the best.

Hey friends! We have a Cheddars back home but it's farrrrrrrrr. So I was excited that this location…read morewas walking distance from my hotel. Cheddars to me is an elevated Ruby Tuesday lol. I ordered the chicken tenders and fries kids meal. It also comes with a croissant. They were just as I remembered! Golden brown and extra crispy! Three tenders, fries, croissants and a drink for $11! Can't beat that. +Customer Service was amazing +Restaurant was clean and well stocked +Plenty of free parking +Affordable price points I hope you enjoy!

For a corporate restaurant, the food good and fresh We had…read morefried chicken and chicken over a salad. Service was good Ambiance: its corporate

The food and service never disappoint. Great family diner , chilled atmosphere, great food , great…read moreservice

Service is very good and food varies from ok to very good. Their burgers are good, fries very…read moregood, chicken "tenders" excellent (and huge serving!). A friend loves their sausage biscuits and gravy. Breakfasts are good.

Clean, fast service--not to mention the yummiest fish ever! Staff & owners have taken pride & kept…read moreup this property very well. Definitely worth the stop!!

I HAD to stop at Long John Silver's during a roadtrip. It's nostalgic and I haven't had it in over…read more20 years when I lived in California. It was everything I remembered, its greasy fried seafood and the best hush puppies ever. It's delicious and definitely not healthy fast food, but it's amazing! Our order was correct, the food was hot, and service was quick and friendly! I hope to be back again if I'm ever nearby.