I've always heard of the Waffle House, but of course being up North, we don't have a Waffle House, so I tried it here. This location was fairly small, however I was informed there are some locations that are bigger. The menu is very straight forward with a little over a handful of options. I had tried the "All Star Special" which consisted of two eggs, a waffle , grits & your choice of ham, bacon or sausage. I picked bacon & substituted my grits for hash browns. The food was good. The waffle is a buttermilk waffle & it was fluffy & tasty. Eggs, bacon & hash browns you can't really mess up & they were good as well. I did try their grits with American cheese & that was good as well. I'm not a huge fan of grits, so I typically don't order it because if it's not done correctly with the right amount of cheese (that's the only way I can eat grits other wise it taste like what cardboard would taste like in my head) I won't eat it, but theirs was good. Waffle House is budget friendly & in fact cheaper than some other restaurants that sell breakfast where I live. The only reason why I didn't give it 5 stars is because they need to do a better job with how people are being seated. There's no hostess, so if you're looking for a seat, you pretty much take a seat when one becomes available. That can cause some confusion if you don't communicate with others who's waiting. For example, if you're a party of 3 but there is already a party of 3 waiting & a table becomes available, that party would be before you, but how would you know if you don't ask. Typically in restaurants you never have to communicate with others because there's a hostess or someone telling you when to be seated. If they managed that better, it was be a 5 out 5. read more

Waffle House - All Star Special with hash browns - Breakfast & Brunch Near Me - Henrico, Virginia

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Breakfast 10"30AM or so on Sep 16 and Sep 23. Same cook, small ethnic man who served those breakfasts for my wife and I where 1/2 of each plate was left uneaten. Hash browns both times to crispy, eggs under cooked on the 16th and texture of cardboard on the 23rd. Sausage patties were tried okay on the 16th left on the plate the 23. He spoke and interacted with ethnic customers while preparing food. Perhaps if he attended to what he was preparing rather than singling out certain customers to ask if everything was okay, our food ?might be "edible" and we were at the entrance where 3 booths are located, 2 ethnic customers and us in the 3rd , yes, whites we are and should have no singling out of customers ever, even done in front of us?. If the seating arrangements were 2 white tables and 1 ethnic with a white cook doing this I am sure that one table would call it as I am. I won't use any word, but as an agent with my own office "all" my insurance policy holder received my full attention for 27 years, but its 2026 and relations are worse than the 1950s forward and it's at other businesses as well. We have frequented WH for decades, never had a complaint, till now! And the WHs in other States were fine Jerry W. read more

After driving to 3 different Waffle House locations, this one was the only one open close to my house. These employees were able to keep the restaurant open and clean at the same time. The service was impeccable mainly because it was the only service available. Kaycee helped me and she was SO nice and apologetic for the ways Waffle House had let me down as a company. This is also not the first time that the Waffle House on Broad near Glenside was closed and I had to drive over here. This team is professional and on point!!!! read more

Waffle House - Egg and cheese with hash brown smothered and covered - Breakfast & Brunch Near Me - Henrico, Virginia

We've watched a new Waffle House being built really close to our house. In fact, it's on my walking path so I pass it daily. My husband just got home from a long week of work travel and we've been wanting to visit a Waffle House when it first opens so it's super clean and perhaps a different experience from the late night post-drinking night out of my college years. To be fair, I always think of Waffle House as a late night place and not really a breakfast place, but I'm happy to report it is both. We arrived around 7:30. This location opens at 7 am. Not sure if it'll be a 24 hour location but that would be good for nights when I have insomnia. Right now the hours are 7 am to 9 pm. When we arrived it was packed with every swat taken. There was one family ahead of us and the person greeting us said it would be 5-10 minutes. Within a few minutes 2 seats at the bar were open and we were told we could go have a seat. Within a couple of minutes we were greeted and drink orders taken. Iced tea unsweetened for me and coffee and water for my husband. Since it's been a while since I've eaten at a Waffle House, I clarified that I can order anything on the menu. My go to at Waffle House was a patty melt and hash browns scattered, smothered covered and chunked. Since I had a patty melt I decided to change it up a bit and leave off the ham and add jalapeños. It was delicious. My husband got scrambled eggs, raisin toast and hash browns scattered, smothered, chunked and covered. We were both happy with our selections. Drinks weren't refilled automatically, showing the inexperience of our server. My husband only got one cup of coffee and when we asked for a second, it never came. I'm chalking it up to the newness of the place. read more

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Today I have been craving some good ole diner food and there's nothing been than Waffle House! Todays visit was great as it always is. The service was great! The food is always good. Waffle House is good for so many occasions like Breakfast, Lunch, dinner and especially after a night of drinking when you need some greasy food. The staff was on point and super friendly. They had the juke box playing and everyone was in a festive Christmas spirit. When I arrived the place was packed with customers. Just based on observations everyone loves Waffle House young, old, and everyone in between! If you're looking for a low key easy breakfast style meal you will never go wrong eating at Waffle House! The store is clean and the employees work to make sure everyone is happy and enjoys a friendly atmosphere while they dine. read more

Waffle House - Watch them cook! - Breakfast & Brunch Near Me - Henrico, Virginia

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I went to the Waffle House on Williamsburg Rd and while eating, the young man began to sweep, where I was eating. I adked him NOT to do so while was eating! The manager proceeded to tell him continue to sweep andcinformed me that it was time for a 'shift change'! Her rudeness was intolerable and unapologetically! I definitely won't be returning to this place and plan to notify their corporate office of this UNACCEPTABLE behavior! read more

So on a quick trip with the family.... My daughter has never been eaten here and wanted to try So here we are This is definitely a newer one The staff was ever so NICE Just welcoming ...made me feel like they were family Resturant was clean and bright We ordered traditional Waffle House food ... Waffles (lol) The tea is Diabetic Sweet (not complaining) but you've been warned Food came out fresh and hot Highlight was the ladies ... Lady Nic was errting Y'all stop by and show them some LOVE read more

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I placed an order at the wrong Waffle House, which was my fault. I tried to call the restaurant to cancel and nobody answers the phone. It's just an automated message saying that to go orders have to be placed online. That's the last time I'll ever order from a Waffle House. read more

This is my go-to breakfast spot. It's not very lavish, but it gets the job done. I enjoy their cheese eggs, bacon and waffles. The service isn't superb, but they definitely make you feel welcome when you enter. It's your average diner. It's not immaculate, but it's not as filthy as some Waffle Houses. It's like eating a home cooked meal at your grandmas house. They never disappoint me. read more

I've been here 3 times for breakfast. Service is always great. But aside from that, Waffle House is nothing special. I'd put them below Denny's and IHOP. Waffle House's menu also isn't as large as Denny's and IHOPs, but Waffle House's prices are definitely the lowest. On every visit, I found my food to be bland, greasy or both. I guess you kind of get what you pay for... Lastly, a lot of people have told me that Waffle House is a place you go to when you're drunk. Maybe that's what I need to do next time. Lol. read more

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Pros: Great servers, hardworking employees, and generally friendly staff. Cons: Management needs to be nicer to employees. 3rd shift has drunk customers, the chicken, beef, and pork are cooked on the same grill leading to potential cross contamination or allergic reactions from people who don't eat certain meats. First shift cooks seems to be sanitary. However, I did notice an unsanitary cook on second shift place cooked food on the counter versus plating it first which is literally disgusting. Then, plate it and give to the customer. I gained a new prospective of the waffle house. Great salespeople/servers though. That's the 2 stars minus the 3 for everything else!! read more

The cook, Angela, made some of the vest waffle house food I've ever had; the eggs were on point! And our server Jake was incredibly friendly and helpful and I absolutely recommend this location. Thanks Angela and Jake for a great dinner! read more

Neeeeeeeeeeeeverrrrrrrr would I everrrrrerer complain about waffles house , it's the best greasy spoon/ dive restaurant you could go to , and when ever we're on vacation we eat here definitely for breakfast and sometimes dinner, the pecan waffle in the all star is amazing, I'm happy and sad that I don't live near one other wise I would never be able to loose weight read more

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This is one of the worst Waffle Houses in Henrico. I went to Waffle House the other day and one their racist waitress wouldn't even take my order, she refused to. Before this mishap I trying calling and placing an order this same woman just put me on hold and never came back to the phone. I decided to just drive there and place my order, that when I got there saw first why she did this mess on the phone, another waitress had to take my order she did with no problem. While waiting on my food Ms. Racist came back and told me I couldn't wait for my food sitting at the bar I asked why she told me that is customer?? I told her no one is here?? She goes and get the second racist the manager he come running up to me like he want to fight or that he was going to intimidate me. He tells me to leave and refunded me my money. I tried calling there headquarters office to report this Waffle House and there racist employees they wouldn't even except your complaint on the phone they tell you in a recorded message to just go there Facebook page unreal. *****STAY AWAY FROM THIS WAFFLE HOUSE. read more

Traveling in the area and were staying at the hotel next to this WH. We were refused service 2 nights in a row.... 1st night was because "they were cleaning the grill" The 2nd night, they refused to open the doors as the employees were sitting at the tables laughing. Super disappointing, and quite baffling to be honest read more

Wish I could give this place NO STARS. If it had been the first time I'd eaten at a Waffle House, I would never return. Tim, our server, took my order and read it back but somehow managed to keep messing it up when bringing it out. It wasn't complicated. I had to ask multiple times for food items in my order and seriously - EVERY item was wrong or missing entirely. He kept leaving before I could finish asking him anything so it got to the point where I had to ask a question every time he came to the table. It was ridiculous and unnecessary. He simply wouldn't stop long enough to address the problems with my order. He then had the nerve to say, "You're killing me!" because of his perpetual mismanagement and screw ups with my entire order. Wow, really? Worst customer service ever. Reel it in, Tim, or find yourself a new job because you obviously are horrible at this one. Our food was also super greasy and not in a good way. Do yourself a favor and give this joint a HARD PASS. read more

Easily one of the greatest dining experiences in general that I've ever had. Not only was the atmosphere so friendly and open, but it had amazingly kind and fun servers to match. The food came out relatively quick, considering it was a completely full house when we came in. The waffles were AMAZING, the hashbrowns were nice and crispy, and the overall experience was just lovely. It made me not want to go to any other waffle house. That jank was a Waffle HOME. read more

I loved waffle house until this day. Food was okay kinda sour but overall okay. But customer service HORRIBLE. I was trying to get a biscuit for my gravy but my waitress was talking to another person who didn't even want any food, their conversation lasted about 15 minutes. I had to go up there and request a biscuit, to someone who wasn't even my waitress. Also the cooks don't wear gloves, that's nasty! Waffle house maybe before hiring people teach them proper etiquette. Smells nasty, also gave my mother heart burn! read more

We absolutely love coming to this location!! We typically go in the morning hours and everyone there is so nice! The food is always done to perfection!! read more

Delicious food and great service!!! Breakfast for late dinner was just the remedy for a long day! Friendly location!

Disappointed doesn't begin to describe my experience. I live relatively close to this store and have enjoyed meals there in the past. Today is the second time in the last few woods I've stopped to get breakfast early in the morning, 5:15-5:30 am. The first time the store was completely locked up and obviously closed. This morning, however, all the lights were on and the door was unlocked. I walked in and was promptly told by an employee sitting at the counter playing on her phone that they were closed and didn't open until 7AM. Since when is Waffle House not open for breakfast? Also, who comes into work two hours before opening, unlocks a store, & cuts all the lights on just to tell customers that they're closed? That'll be my last time visiting that store. Save yourself the effort, go up to the store at Brook Road. read more

Disgusting experience. A waitress began screaming "get this off of me!" When a roach crawled up her leg. None of the workers reacted. Obviously it's roach infested. . I will never eat here again. read more

Great visit! Our server was excellent... btw, it was her Birthday! Food was great, service was quick. Hostess was very professional. Dining room and bathroom were clean. Crew worked very well together. I would recommend to any one! read more

Waffle House now charges 10% Togo charge and a 10% service fee for to go orders. The service fee goes to server and I don't know where the togo fee goes?!?! ‍ read more

One of the best places to go for a late night snack!! Get the 2 eggs breakfast. It's only $4 and comes with 2 eggs whatever style you like and a choice of toast or biscuit and a choice of hash browns or grits. Was v delicious and cheap. The service was great also. The place can be a little dirty but it's the part of the late night dining experience you gotta have. There was definitely a huge spider on the floor but some dude stomped on it thank god... The music was also on point with the throwbacks read more

Waffle House - Breakfast & Brunch Near Me - Henrico, Virginia

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Look, I never thought I'd be giving the Waffle House a five star review, but hey, if you earn it you earn it. We went in on a Saturday afternoon after me not going to a WH in probably twenty years. I was starving and also romanticizing the hash browns. Everything from the moment we walked in to the moment we left was top notch. April, our server, was friendly, attentive, and warm and got our orders exactly right even though I doctored up those hash browns, and Jason, the cook, did an amazing job and even gave us a few tips on ordering for the future! They were super friendly (and apparently the only people working the restaurant) and they handled all the customers (lots of to-go orders) with professionalism and a lovely attitude. The restaurant was clean and bright and the food was as-ordered and really good. I mean, Waffle House food is what it is, but you can do it great or not and these folks did it great. We had cheese steak melts with hashbrowns and I added jalapenos and mushrooms, whicn I ended up folding into my sandwich (HIGHLY RECOMMENDED), and it was all really great. I am really happy that my first return to WH was such a positive experience. They even gave us a free blueberry waffle. read more

Usually, I have a positive experience. Not today. Over medium eggs weren't even over easy. HD to redo. Waitress minimally checked on me. She was tied up in loud conversations with friends. Customers had to ask for their checks. I waited almost 30 minutes until I was asked if I needed anything else, as she left for the day. Then, her replacement had to ask for my order to create the check. read more

The food and service here is outstanding!! I've never been to a Waffle House where they bring your food to your car...THAT is customer service at its finest!! My wife and I really enjoyed the food and the employees. We will be back!! read more

Service sucked. Ordered the all star special and didn't get my waffle. I wish I could give this no stars. We weren't even given silverware. Cordero or whatever his name is was our server and was on his personal phone more than half the time. Instead of giving us our check he talked on his phone. He saw a vehicle pull in and said he better not pull up here because I'm closing for a little while. read more

This location is by far the beat Waffle House I've every been in. Carla was our server. She was very friendly. When we were talking with her we mentioned that our son had recently been in a motor cycle accident. Two week later when we went back she said hello along with other staff members, but she asked how our son was doing by his first name. Let's just say this is our go to Sunday morning breakfast place. read more

This is by far the Best Waffle House I've ever been to. I have to admit, I hadn't been to a Waffle House in probably 5 years prior to my visit at the Parham location. The server was wonderfully attentive and helpful, the food came out fast and my waffle was actually fluffy, and lastly... it was clean! It's sad to say that it almost doesn't feel like a Waffle House because there is no grunge and smokey odor. Definitely a convenient and cheap place to grab breakfast from time to time! Enjoy! read more

Waffle House - Waffle and large hash brown smoothened and covered (yes, I shared)! - Breakfast & Brunch Near Me - Henrico, Virginia

I've never been to Waffle House. I know, I know... it's unAmerican. I've heard it for years. I always thought Waffle House was only good after a night out partying, but after my visit this morning, I have a realized I was wrong. The door was opened for us with a smile and we were seated right away. When I told him I'd never been there before he suggested that I move to the high top bar so I could get the FULL experience. Our server Stephanie was fantastic. She gave me the whole rundown of how they work. It's like a well oiled machine in there! They don't use monitors, so they call out the orders to the line from the tickets. They have a meat person, an egg person, and then a toast and waffle person. It's small in there but they maneuver around each other with ease. Surprisingly enough, it doesn't seem high stress, and everyone is also pretty laid back. My order was up super fast. The Waffle was so good, and only $3.25. The eggs were cooked just right and they even got my extra crispy hash browns. The coffee kept coming and we waited for nothing. So glad I gave them a go. It's definitely the place to go for a quick, cheap, no fuss breakfast. read more

Waffle House - Breakfast & Brunch Near Me - Henrico, Virginia

Awesome! Walked in and everyone was upbeat and smiling. Service was quick and very attentive. Restaurant was very clean and food was perfect. read more

Waffle House - Breakfast & Brunch Near Me - Henrico, Virginia

Waffle House is something that would usually occur after a night out on the town, so I have never attempted this in the daylight. Upon arrival we were greeted by the restaurant employee "M" and quickly seated. Quite a lively bunch in this new location and it was contagious. Customers and employees conversations across the store. Breakfast was a waffle and two eggs and it was great... affordable and the waitress was on point and on time. Up for debate tho... is the food here better after a night out on the town? read more

Best Waffle House I've ever been to. Honestly, this might be the best restaurant I've ever been to. When we walked in, we were greeted by the most friendly kitchen staff and waitress possibly ever. The restaurant was so clean that I would feel comfortable licking the floor, even in the middle of this pandemic. We were seated and within 5 minutes of ordering they had made our food. The food was absolutely amazing. Obviously their waffles were delicious but their bacon egg and cheese sandwich was EVEN BETTER. Best food, best service, best restaurant. Simply put, this is not a Waffle House it is a Waffle Home. read more

We came in and waited to be seated. The restaurant was not very busy and there were 7 people working. Despite this, no one greeted us or seated us. We waited in the doorway, several workers saw us but no one talked to us. Such poor customer service, we left to go eat somewhere else. read more

My family and I are traveling thru to Texas after 3 different Waffle House's we finally were able to eat and enjoy our food with no worries. This has been the best one thus far. Service was great, well maintained and waitresses were friendly! Great food as well! Jenn & Jennifer were amazing with great hospitality. read more

I've been to many Waffle House places and this exact location is my fav breakfast place. Everyone there was very welcoming, took my order promptly and accurately. This maybe the only Waffle House chain that I would go to because all the other places I've went to either really loud, rude or inattentive. You guys are doing a great job. Keep up the good work! read more

Came in for dinner because I had a taste for waffles. As soon as I walked in everyone greeted me. I was able to find a somewhat clean table out of many that were not. The waitress was nice, food came out hot and everything was ok. In the middle of me eating the waitress started mopping and continued in the direction of my table. I immediately lost my appetite due to the smell of bleach water or a dirty mop. I was so pissed. Then she ask me, do I want some more coffee? Hell no I don't want nothing else b/c my appetite is lost from that nasty smell. Next time, I'll stick to my normal W. Broad St location. read more

Definitely stop in here. We were immediately greeted with warm smiles and a "Welcome". The place is immaculate. The service is exceptional and the food is delicious. We received 5 star treatment. read more