A few months ago I decided to board and train my dog Penny(3yrs old)to Gallardo's k-9 for a five…read moreweek basic obedience/on leash train and behavior modification. I was referred to Anthony by a couple of people and after reading his reviews I decided to hire Anthony. Through the process, Anthony kept in communication with me on Penny's progress. Five days prior to her training completion Anthony sent a message via text informing me that Penny possibly sprained her paw/ankle jumping off one of the obstacles courses he had her on. I was set back at first because agility training wasn't agreed upon or part of Penny's program. My understanding is that the obstacle courses are used for agility training which was not part of her 5 week course. He informed me that she was putting a little bit of pressure on it, but because she was not crying and still eating and drinking he believed it was a good sign. He advised me how the same thing happened to his dog and it was ok after a week and that was why he suspected it was just a sprain and didn't think she needed to go to the vet. As an experienced trainer I trusted his judgment because I was not physically there in person to see her behavior. Upon arriving to pick her up; as he brought her out she wasn't putting any pressure on her back right leg at all, only when he asked her to sit. Due to her injury Anthony thought it would be best if we did her last two hour sessions another day. He informed me that we would go over the training he completed with Penny once she got better. Upon leaving Anthony due to the injury and pain I can see on Penny's face I didn't feel right driving six hours back home without getting her examined so I decided to take her to a near by emergency vet. Penny was diagnosed with a dislocated hip and fracture. The vet informed me that if he had brought her in the day of the incident, they could have popped her hip back in. Given that time had passed they had to perform two procedures and now her recovery is to be crated/confined and heavily medicated with little to no activity for 8-12 weeks hoping the procedure is successful. After 8 weeks of recovery, the vet will examine her by X-ray to rule out having to perform a total hip replacement. When I updated Anthony on Penny's condition after her first vet visit, he responded.. "Poor penny I didn't think it would be her hip. I'm so sorry this happened I've never had a dog get hurt before" Afters Penny's procedure, I sent Anthony an update and informed him what was completed and what Penny had to go through. I also asked if he could possibly refund me for the training because in my mind I thought it was the right thing to do since it was only a fraction of the total costs of vet visits and her surgery. He never responded, called or text. This all happened within the week of picking up penny on May 27, 2023 and the last I heard from him was on June 13th. Penny's next appointment in August will determine if she needs a hip replacement. It has been almost two months since the first procedure and her behavior has worsened. She is now more anxious, timid and afraid of being left alone. The vet bills alone have already exceeded the price of training. Due to her pain and suffering she did not retain any of her training. The reason for my review is to warn others of the kind of trainer you will be working with. I would have at least expected a return call or text from Anthony. I never expected a full refund but I did expect him to be professional and at least offer a solution instead he turned his back and disregarded us. Definitely not a trainer I would recommend to anyone.

Anthony took great care of my Macy at a board and train for 3 weeks. My giant pup is no longer…read morefeeling like a liability during our travels. I received lots of training too, as that's half, if not more, of the battle. We had very personalized instruction and left with all the tools we need to succeed. Macy is in her forever home with me as a result.

I've only used the groomers here once, and they were pretty good…read more I also ordered dog food on line once, found it not to be what I was looking for and was able to return it at the store, no problem. Next I'm going to try the hospital services for a checkup for my dog soon. I'll update then. So far so good

I've taken two of my shepherd/husky mix dogs to the training classes with Brandy for our…read moreinstructor.. I think it helped me a lot.. .. I enjoyed the classes a lot..

My Shih Tzu started chewing rocks and I took her to Dr. Boyd because I was so worried. He did a…read morephysical exam and told me that it wasn't toothache or malnutrition. She was simply bored and recommended training. I took his advice and started training her. Now she's the AKC trick dog (entering the national competition this year) and she no longer chews rocks. Thank you Dr. Boyd!

Only come here for convenience since it's close to the house. Appointment is at 10:45am and I show…read moreup early. Get checked in and wait 30 minutes before getting escorted to the exam room. The Vet will be with you shortly means another 15 minutes of waiting. Total time spent is 1 hour for an annual exam and a single oral immunization shot. Nail trim is $57. Yup you read that correctly. A simple nail trim is $57. Not a full on pedicure with drinks and massage.... Just a nail trim. Kindly decline and go to Petco where they charge $18. Gas prices go up so do nail trims. Cheese and rice.

I was a walk-in with my cat and the staff were super nice and took good care of us. They were good…read moreabout trying to get us in even while they were busy.

In February, I took my 4-month-old kitten, Sweet Pea in to have her spayed and to repair a hernia…read more On Tuesday, 5/12/26, I took her in at 11:00 for a consultation because she was in heat. Dr. Velasco wanted to do a 2nd surgery that very day to go in and remove a small piece of ovary that was apparently missed. I told him she had eaten this morning at 9am, so wouldn't it be better to bring her in tomorrow after fasting all night? He insisted on doing the surgery that day and said it would be OK because he would take her as his last appt. He called me at 5:30 to come and get her. He sounded funny on the phone, like he wasn't telling me something. I got there at 5:30 and told the front desk that I was worried because of the Doctor's phone call, so could I please speak to him. I also got a receipt for the surgery of $2910.00 with all fees waived, including medications. I thought the Dr. felt bad about messing up the first operation, so her wasn't charging me for the second one. I paced for half an hour, very upset and worried. Finally, an employee came out with Sweet Pea and said Dr. Velasco had already left. Was he avoiding me? She kept assuring me that Sweet Pea was fine because they double checked her vitals. She also said the Doctor wanted to do a re-check appt. Wednesday morning, which was unusual and worried me even more. All the way home I felt like everyone there knew that there was a problem, but no one wanted to tell me. Sweet Pea was obviously in pain when I got her home. The employee assured me that she had been given enough antibiotics and pain medication to last until morning. At 10pm I had another dose of pain meds to give her, but she let out one loud scream and died. She was my love, my baby, my Sweet Pea. The whole house seems empty without her. I am left broken hearted, sick, and angry because this should never have happened. Why couldn't we wait a day? Why couldn't we wait until she was a bit older? Why so insistent on immediate surgery? I now think they waived the charges because they didn't think she was going to survive what they did to her, and they wanted to make sure she died at my house. I will be suffering over this for a long time and will never trust this Vet again. Sweet Pea is dead because of his mistake.

Been taking our dog here for over a year, new owner is great! We've tried 3 different groomers up…read morehere and this place is my favorite. They do the best teddy bear face and fan tail, and I can tell they've been sweet to my pup!

From the owner: Here, we make sure our friends are happy and comfortable. They want cuddles and lovins? We got that…read morecovered! This is a mom and pop location. We’re small and don’t overbook. We treat all animals like family!

I moved here 3 years ago and needed a good vet for my senior dog and cat. I came to Apple Valley…read moreAnimal Hospital after having a bad experience with another local vet. I am so pleased that I have found these vets. They take my concerns seriously. I know with the COVID-19 protocols that vets and other pet care providers follow that it can seem pretty chaotic. But not here. They have a system, it works, and I've always felt a sense of calm and order when I've been to their clinic. The staff is wonderful. I can't say enough good things about Dr Ravenscroft and Dr Schilling. The techs and nurses are always kind and professional. We had an emergency appt today, and I need to give Cameron, who was my cat's nurse, a shout out for all his help and for taking such good care of my Sunny. I just want to say Thank You to all the Apple Valley Animal Hospital staff. I really appreciate all they do.

My lab had emergency surgery 2 weeks ago. They caused SO much anxiety, full body shakes, drooling,…read moreeyes bugged out, crying, jumping in my lap. Tried taking her back in for bloodwork and staples removed and she was SO scared, she refused to go back. They REFUSED to treat her in the room, would not let me go back with her. They DO NOT KNOW HOW TO ACCOMMODATE FOR DOGS WITH PTSD! Had to walk out without services. Going to have to figure out how to remove staples ourselves. Not great service!!!! P.S. Great doctors there who saved her life. But poor policies to keep pets safe and calm.

They do not care about the customer or your dog poop...Very poor service practices...The person who…read moreis in charge, rude, and could have cared less that I was terminating my service with them...More problems with the the poop picker upper, than I want to deal with! hes either sick, or what ever...I have locks on all my gates so I have to be home to let him in...never know what time he wants to show up!

Services were okay, poop was picked up, I did find some areas that got missed on the west side of…read moremy yard. I would've preferred a set day time to be able to plan to keep my g-pup inside, she isn't fond of strangers. They text when they are on their way, I work away from home, I can't just run home and secure the pups inside, having a set schedule would work better than getting an hour or so notice, I can't always respond in a timely manner when they text because I'm working. Maybe they will come up with a plan to help, I'm open to suggestions.

We brought our ten week old Cane Corso "Odin" into Samaritan Animal Hospital after noticing he was…read morelethargic and vomiting. The staff (McKenzie and Dr. Choi) took him in the back, found out his intestines had tangled and died off. Samaritans Animal Hospitals amazing staff took him in for emergency surgery on the spot and was an "ALL STAR" team for Odin's care. He came out of emergency surgery pointed in the right direction. Samaritan Animal Hospital advised us to take him to Animal Emergency Clinic where they had Odin for 3 days. He almost didn't make it, but due to the care of the staff at Samaritan Animal Hospital and the staff at Animal Emergency Clinic is the only reason our puppy made it through. We will be the first to say. We put all our hope into the Samaritan Animal Hospital and Animal Emergency Clinic, where they have done nothing less of being the best choice for our animals and we will not look elsewhere. After the surgery we had to give him another set of shots, after the completion of shots. Odin looked a little lethargic again. Took him into Animal Emergency clinic, where we were then notified of our puppy catching Parvo. Emergency Animal Clinic once again got right on top of it and got him cured up and a reasonable cost. Samaritan Animal Hospital then reached out to shot manufacturer and got us reimbursed for the cost of parvo care. Our puppy is now seven month old and weighing in at seventy-five pounds. We cannot give enough thanks to these people that helped us keep our Odin alive. The staff is amazing, hardworking, honest, and have the biggest hearts. Special thanks to: McKenzie Autumn Dr. Choi Dr. Pennington

They took care of our possum when no one else would. Very friendly and compassionate for animalsread more

This is an amazing place they take very good care of all the doggies there. Nice and clean and the…read morestaff is great! Such a blessing to have such a sanctuary for dogs. I highly recommend that you can find your companion here. Also you can Donate Sponsor or Volunteer.

We adopted our dog Ringo from Beagles & Buddies in April 2020, the scariest time of COVID. The…read morevolunteers there were heroes who kept things moving safely and appropriately to continue saving dogs and finding their perfect families. It was lovely to see their rescue providing a comfortable home and love to so many dogs waiting for their forever homes. They were honest and upfront about everything we needed to know about Ringo, and he has been a wonderful dog for us. We wish them the best and highly recommend supporting/adopting from them!