We purchased a used RV for the first time which had issues with the water heater. Based on the…read moreother reviews here I contacted Dave and received a text back immediately and he scheduled a visit. He was so thorough and explained everything plus he took the time to answer a whole bunch of questions I had about my RV overall. I ended up needing a new water heater and he ordered and got the replacement for me and got it all perfectly done, again explaining all I needed to know about how to maintain properly. Very fair with pricing. I wish I had someone like this I could trust with car and home repairs too.

Dave was great, he was punctual and professional. He worked through an electrical issue that was…read morehighly complicated by an unconventional installation of an after market solar configuration. Absolutely will call him for any future repair requirements.

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

Called in spoke to service about getting an estimate for the damages of my fifth wheel due to an…read moreaccident also a lot of warranty work since my RV has a full warranty was quoted $180 for diagnostic when I got there after over an hour I get a diagnostic feat of close to $1, 000. Service way to set it's 180 dollars for each job and why was there an accident estimate that they charge me two times $180 she said one for interior damages one for exterior damages. The manager came started off by not listening to me and cutting me off all I was trying to understand all these charges of course had a bunch of questions in the process the service manager said to me I should take my RV somewhere else multiple times. This guy is not a management material he speaks over you never listens and gets aggressive and most importantly costing the company a lot of money. My Geico would have paid this company thousands and the warranty work which I have problems with slides and some other stuff would have added thousands of more in their pockets but yet he sacrificed all that money for his company he works for for diagnostic chump change which at some point I even agreed to pay multiple diagnostics but at some point he mentioned again if we are going back and forth like this I should take my RV somewhere else. First of all what back and forth I was trying to understand the details and at no point I was argumental secondly good job for costing your company thousands of dollars I wonder how many other people end up leaving because of you and your management skills what you don't have

Called Holly Acres because they are close to my home and they can service RV's. Took my class a…read morediesel in with a few concerns and explained I have an extended warranty. They said they can deal with the warranty company and it's not an issue. After nearly 4 weeks, it's ready to be picked up. Despite my warranty they ant me to pay extra money that the warranty company won't pay them for their markup. I did not agree to this nor was I informed of this prior to the repairs being done. The service manager didn't seem to care either way and was very dismissive when I questioned their business ethics. I was told prior to dropping it off, by a member of their parts staff, that they didn't do business this way. Apparently they do. I guess if you're in a pinch and don't mind overpaying, use them. Otherwise I'd suggest going elsewhere to a business that honors your warranty and is upfront if they don't. Update: The owner of Holly Acres reached out to me after this review posted. He claims that I should be upset with my warranty company and not him. The warranty company didn't want to pay the labor hours that his technician wanted to do the job. Talk about the tail wagging the dog. Zero concern or regard for your paying customer. Zero regard for a consumer that purchased protection for their purchase. It's clear they are only interested in the money aspect and not taking care of their customer. Second update: Picked my RV up this morning. Very cordial and polite with the staff. The owner, Bill, shows up to confront me. One of the service members must have called him when I arrived. He literally confronts me in an effort to tell me I know nothing and that it's not their fault. He even tried to claim that I approved the additional charges because I signed the work order. When I told him I was asked to sign it AFTER the work was completed so that the extended warranty could be claimed, he insinuated I was lying. He went as far to tell me that I was slandering his company. The fact that he showed up to confront me lets you know exactly why the business is run the way it is. I don't blame the employees, I blame him.

We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

I would never hire these guys again, or recommend them to anyone…read more There were many red flags and I'm kicking myself for overlooking them at the time. 1.) They were available to come out immediately. Despite later always being too busy to finish their work. 2.) The amount they quoted on the phone was doubled when they came onsite. $450 to $900 3.) They didn't ask for a paint code before starting work. 4.) They only took payment in forms that can't be refunded, like venmo and zelle. My complaints with the work: They used a plain black paint on a car that has a black with metal flecks. The difference in color is obvious. They didnt resolve all dents we discussed. They said they would come back within the next couple days to finish. After a month of many many follow ups in text and on yelp, they still have never come, and at this point I'm sure they never will. Don't use R&R Mobile Auto Body. I'm sure he will reply to this with something like 'Sorry for the inconvenience. We been short on staffed, we are now getting back to normal if you can reach back out to us...' Like they do to other similar reviews from other people that were ghosted by them.

I had a problem with my John Deere tractor. I called Fair Equipment Solutions, service was…read morerequested and they came quick and diagnosed the problem, of being a torn belt he ran to a local tractor supply, got me the belt, quickly returned and put on the belt. He provided great value with his business and I, without a doubt call them again !!

Does not stand by his work. Tried to work it out with him,…read morebut he will not answer his phone. Must people who tune up a vehicle , Do Not Forget to put Oil in !

I checked his Goo*** reviews and wow, has over 750 5-star so I of course had to reach out. Had a…read moregreat experience with Pro-One, Richard came out to repair my riding lawn mower and was a great communicator, showed up early, talked me thru everything and was done in no time. I didn't have to drop off my equipment at a shop and was inside the cool A/C while he got things done. I'm recommending him to my friends, family and neighbors, no doubt.

Don't show up at agreed-upon times, don't call to to say they can't make it…read more Three times the guy said he'd comer by to fix my lawnmower (assuming he could, who knows? Seemed like it was going to cost $125 either way). Three no-shows, no courtesy call. I texted to ask if he was coming and got a "Oh yeah, can't make it" response, no apology. Of course he didn't show up or call the next day either. So I'm done with these guys. Don't waste your time with them.

Tremendous experience with Vander and our sprinter van rental. Easy communications and logistics;…read morevan (Blues Traveler) was new, comfortable and clean. Drove from Annapolis, MD to South Carolina and two of us camped very comfortably. Kitchen and cookware provided. We opted for the additional outdoor gear (tent, chairs, etc.).

From the owner: Vander stands out with several unique offerings:…read more - included delivery to WMATA metro stations with short-term parking facilities - fully equipped with dishes, drinkware, cookware, utensils, and camp chairs/table - generous nightly mileage allowances - dog friendly - trip package customization (bike rack, patio awning package, camp shower, etc) - travel planning advice

So, this may be super premature - but I just had the most amazing customer service call with Morgan…read moreW at Cruise America. She basically saved my life (well, at least rescued my 6yo daughter's first camping trip). So there I was - after another provider cancelled my reservation at the last minute and Cruise America's website won't even let me book my trip date (because it's tomorrow). I was faced with every millennial's worst nightmare - I'd have to talk to a person on the phone. But, it basically ended up being the nicest convo I had all day. Morgan W was awesome. She was calling around, made deals, and just generally making things happen. She was also just so nice! Even though I'm just some random guy with a last minute problem she worked for like 30 min to facilitate (I could easily imagine an alternative universe where the rep is like: "dude, call back during regular business hours and don't wait till the last minute for things"). So - will the RV be nice? I hope so. Will pickup go smoothly? Fingers crossed. But, the customer service? Amazing. P.S. Cruise America Morgan W is a great rep! Give her a raise (or at least a pizza party)!

We had an overall great experience renting from Cruise America. The online process was…read morestraightforward. Our rental attendant was professional and courteous; he took time to show us around the RV and was good at answering our questions. The RV itself was mostly in good working order; they are def very basic models. Unfortunately, the furnace heater in our unit was not working, so we had to sleep in pretty chilly quarters. Upon return, the attendant comped us one night of our stay fit the trouble, which I thought was fair. Overall, a great experience!