what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.

I am ticked off at AUTOZONE! I purchased an after market upgrade headlight, only to have the…read morereceipt fade to a state of unreadable nothing! I had the same experience with ADVANCE AUTO receipt which was to carry a Warranty. AUTOZONE on Minnieville Road & Dale Blvd sales lady told me they have no record of my sale not even 6 months old. Incredible! Bill Lehman

I stopped in because I thought I needed a new car battery. Wallace was a life saver!! He helped…read moreswitch out my terrible corroded battery for a new one. His patience was commendable and he was so nice. Highly recommend this location, the staff are really great and they know what they are doing over there!

don b. great customer service, polite and always go above…read moreand beyong for us. all of the staff are always extremely helpful

Just got back from the store 04/03/2021, lady working this morning and the young guy she was…read moretraining were externally helpful. Outstanding customer service!! Had an issue with an item I had previously purchased, they were able to help me get the correct product without any issues.

I have used pennies for many cars over the years Richard and his family have been great I couldn't…read moreask for a better place.. I'm sorry about the fire God bless you all

June 9th, 2021 arrived at 1:15pm…read more You must Avoid this place at all cost!!!!!! I went to this junk yard that was hidden in the woods with No signs out by the roads. Looks shady like others mentioned on Yelp!! This is my situation, I told him I am look for a TCM for a 1993 Honda Accord and he point me the left saying the the car just came in and was caught on fire, but was stopped before further damage was done. I was hoping the cars electronics are fine. I asked him, if this car TCM is bad, will he have another car with the same year. He looked at me like I asked him a stupid question, he said the car just came in and the TCM should be fine. Again, I ask him where's the other car. I told him, I don't want to bother you with what your doing just in case this one turns out bad. After making it about him he pointed to back right corner. That wasn't hard, I thought. Some people just a control freak!! I found the car with the window down and we just had a big rain yesterday. I uninstall the box and I decided to open the box to make sure the board was fine. I found some water spots and burnt spot on the circuit board. I took some pictures to show him, if needed. I put everything back together and called him for the other cars location. He got mad after I told him that I open the box. He told me to come the front and he's going to escort me out. I thought maybe he misunderstood me, so I explain to him again why I did what I did, he was still adamant about me leaving. I told him how else would I have known, if didn't open the box. I told him I came here because I have a burnt capacitor. My Board is burnt, but in waaaaaaaay better condition!!!!! I asked so you rather have me just buy a bad board, if I did would you have given me another TCM or a refund, he said NO!!!! No returns, he said. So you should understand why I did what I did than!!!! I said to him. I was talking through the door way of his little trailer door calling him a scammer and a con artist!!! I told him he can keep all his used junk and left. He never left his small trailer to escort me out, jiven fool!! I called another place (LQK) and mention my situation. I wanted to understand their take on what I did, if it was wrong and he didn't see nothing wrong. He said, if I have a TCM for you to open, I would and also give you 6 months warranty. I don't want to hurt his way of making money to survive, but I feel I have warn others about his business tactics. Did I also mentioned the TCM that went bad was purchased from here ( Pennys Junk). I had to give him a STAR to rate this place otherwise I give him nothing.

Thank you for the service. My daughter is very excited! Everything was amazing. I look forward…read moreto shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing…read moreand installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either.

First of all, I absolutely love how friendly everyone is at Koons Hyundai Woodbridge. I had the…read morepleasure of meeting Moh (salesman) and Keith (manager), and they are some of the most welcoming and professional people I've worked with. They never pressured me and made the entire experience comfortable and stress-free. I recently came back for maintenance and stopped by to say hello. Both of them took the time to have a genuine conversation with me, which really shows how much they value their customers beyond just making a sale. If you're looking to buy a car, I highly recommend Moh and Keith. They are amazing people and very easy to do business with. I will definitely be coming back to purchase another car from them and plan to be a customer for life.

Had a scheduled appointment on Tuesday June 16, 2026 at 1PM for an A/C issue. When i got there I…read moreinformed the service representative I had purchase an extended warranty next door at Koons GMC Woodbridge. I was told that if it was a freon leak or flow switch it would cost me $550. I have a $200 deductible on my warranty. It is now Thursday at 5:12 PM and my car is still not ready. Was told it may be ready tomorrow Friday. Will make a another post tomorrow It is now Friday June 19,2026 at 12:25 PM and still my A/C has not been repaired. I was told they are running freon through lines. Is this normal?

Staff were helpful and polite. Suggest specials they were having and saved me some money.read more

I came to O'reiley's because I had a fuse blown on my car. I requested some help from the…read moreassociates. They lent me pliers and I pulled out a fuse labeled pwr. Before i bought the new fuse, I asked the salesman to double check the diagram for me. For some reason (probably because he thought I was annoying) he was like, well actually, on your model (a 2009 toyota prius) the OBD and the cigarette lighters share a fuse. I was like okay. if you're sure I will trust your expertise. He was lying. Lying to make a sale.