what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.

Robert was beyond helpful, not only was it quick and easy he let me know about future issues ahead…read moreof time. I couldn't ask for a better auto zone experience. I will definitely be back to see Robert!

I stopped in because I thought I needed a new car battery. Wallace was a life saver!! He helped…read moreswitch out my terrible corroded battery for a new one. His patience was commendable and he was so nice. Highly recommend this location, the staff are really great and they know what they are doing over there!

don b. great customer service, polite and always go above…read moreand beyong for us. all of the staff are always extremely helpful

Just got back from the store 04/03/2021, lady working this morning and the young guy she was…read moretraining were externally helpful. Outstanding customer service!! Had an issue with an item I had previously purchased, they were able to help me get the correct product without any issues.

So polite!! Front Desk lady is a sweetheart! Price for a good condition Rear View Mirror for my…read more2001 Volvo s40 1.9t Only $30! Originally I checked American Auto Salvage (more heavily advertised FAKE REVIEWS!) But they are EXTREMELY RUDE, LIE, AND OVERCHARGE! They Charge MORE than DEALERSHIP PRICES for USED PARTS! $55-$75 what a joke! (check my review of them for my full experience!) When I asked them why it was so expensive they immediately came up with a million different lies! (Like needing a tech to remove it as a specialty part, despite that it only slides on/off with no tools required...) Long story short! I will only get parts from Penny's from now on!

I have been coming here for parts for years Richard is wonderful. Always willing to help find me…read morewhere I need Great personality. Always goes out of his way to make sure he helps me

Thank you for the service. My daughter is very excited! Everything was amazing. I look forward…read moreto shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing…read moreand installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either.

First of all, I absolutely love how friendly everyone is at Koons Hyundai Woodbridge. I had the…read morepleasure of meeting Moh (salesman) and Keith (manager), and they are some of the most welcoming and professional people I've worked with. They never pressured me and made the entire experience comfortable and stress-free. I recently came back for maintenance and stopped by to say hello. Both of them took the time to have a genuine conversation with me, which really shows how much they value their customers beyond just making a sale. If you're looking to buy a car, I highly recommend Moh and Keith. They are amazing people and very easy to do business with. I will definitely be coming back to purchase another car from them and plan to be a customer for life.

Had a scheduled appointment on Tuesday June 16, 2026 at 1PM for an A/C issue. When i got there I…read moreinformed the service representative I had purchase an extended warranty next door at Koons GMC Woodbridge. I was told that if it was a freon leak or flow switch it would cost me $550. I have a $200 deductible on my warranty. It is now Thursday at 5:12 PM and my car is still not ready. Was told it may be ready tomorrow Friday. Will make a another post tomorrow It is now Friday June 19,2026 at 12:25 PM and still my A/C has not been repaired. I was told they are running freon through lines. Is this normal?

I came to O'reiley's because I had a fuse blown on my car. I requested some help from the…read moreassociates. They lent me pliers and I pulled out a fuse labeled pwr. Before i bought the new fuse, I asked the salesman to double check the diagram for me. For some reason (probably because he thought I was annoying) he was like, well actually, on your model (a 2009 toyota prius) the OBD and the cigarette lighters share a fuse. I was like okay. if you're sure I will trust your expertise. He was lying. Lying to make a sale.

Not helpful or willing to look up part and description, it was not that difficult to look up on…read moretheir website but employees can't look up