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    Wag'n Train Mobile Pet Grooming

    4.2 (19 reviews)

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    Cuts under Daisy!

    UPDATE- So we just returned from taking Our Daisy to see her Vet because of the cuts to her bottom side. Very sad to report that not only is she experiencing pain because of the cuts she received but also the BURNS she experienced from the HOT blade used when our pups were SHAVED down against our directions. The groomer tried to tell us she had to shave down because they were matted, this is absolutely false! Now we have medicine to give Daisy and hopefully we can see these wounds heal quickly. The service we experienced is nothing different than when a groomer decides to power groom and shave down instead of taking the time to groom, brush and take the time to properly groom our dogs and give us the service we paid for. If you are looking for a groomer, I do not recommend Wagntrain to anyone ! Our dogs should not have been treated like this. I'm so sorry the previous owners sold the business. The new owner Brooke butchered our dogs yesterday!!! Every one of our pups were shaved all the way down, after giving clear directions not to shave them. Our Daisy has three terrible cuts on her belly and right leg all because of this new Groomer's incompetence! The price charged was more than we ever paid before! She claims we had an extra fee due to matting! None of our pups have mats! We brush them everyday! When my wife complained to Brook she told my wife she was rude as hell! I feel bad for all the dogs that have yet to be groomed by this new owner. Pet parents beware I strongly urge you to find a new groomer!!!! We paid for premium service and our poor shihtzus are paying the price! We asked for a poodle cut for our Yorkiepoo and she was shaved all the way down, disgusting! Brook you have lost us as customers forever! I will be filing a complaint with the BBB as well, you have no business in this industry, maybe you should go back to training so more dogs don't suffer at your doing. I feel so bad that we trusted her, we knew after 2 hours with the first 2 dogs being groomed something was not right, we should have not let Daisy, winter and Sadie go with Brook to be groomed! Terrible terrible groomer with poor business s

    Mitzy the yorkie

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    6 years ago

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    6 years ago

    Business owner information

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    Brooke S.

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    Photo of Janette B.
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    5 years ago

    Don't bother calling this place. She is not taking any "new" clients. But wait, I can be put on a waiting list! Thank my lucky stars!

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    Amazing and expert cuts! Clean and professional service had such a good experience and I'm so happy with the way my pup looks

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    7 years ago

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    7 years ago

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    7 years ago

    I'm so please with the service we received! My dog baby was in excellent hands and smelled so good after her bath. You guys are the best!

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    7 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    13 years ago

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    Ask the Community - Wag'n Train Mobile Pet Grooming

    Review Highlights - Wag'n Train Mobile Pet Grooming

    David and Michelle are awesome and you can tell they really enjoy what they do and like working with animals.

    Mentioned in 5 reviews

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    Hounds Town

    Hounds Town

    4.6
    (11 reviews)

    I took my Border Collie to Hounds Town and had a wonderful experience. The staff was outstanding…read moreand very friendly. They did a great job washing her and trimming her nails. She looked and smelled great. We were also offered a free day at their daycare, so we decided to give it a try. It was fantastic! So convenient and a relief to know that she was well taken care of. My dog has a lot of energy, but when we picked her up, she was completely worn out. I could tell that she played all day long and had a blast. Highly recommend Hounds Town for grooming and daycare !!!

    Scott and Kelly are extraordinarily patient, kind individuals, and they run a classy, clean, fun…read morefacility. They are especially pleasant to interact with and have a competent team behind their business who readily smile to greet you when you arrive, both, to drop off your dogs and again at pickup. Thank you for always taking the time to engage with our children and make them feel as though they matter too and are equally welcome in your business. Additionally, they have made my elderly mother feel like family. When asked, they now even assist her out to her vehicle with our dogs. We have purchased a package for multiple visits at Hounds Town as they are, by far, the best doggie daycare facility we have found in the west valley. Believe me, we have looked far and wide. Use my time searching and my research to your advantage. Skip the nonsense and go straight to Hounds Town. You'll be pleased you did.

    Woof Gang Bakery & Grooming Palm Valley

    Woof Gang Bakery & Grooming Palm Valley

    3.4
    (12 reviews)

    I rarely leave negative reviews, but I feel other pet owners should know about my experience…read more The day after my dog's grooming appointment, I discovered three large nicks on his shoulder and multiple cuts on his ear. When I contacted the salon, I was told they reviewed their footage and spoke with the groomer and found no evidence that my dog was injured there. I was also told that a veterinarian friend looked at photos and believed the cuts appeared to be old. That explanation doesn't add up. The injuries were discovered the very next day, so they weren't old. If my dog had arrived with visible cuts, I would expect the groomer to have documented them and informed me before or during the appointment. That never happened. What disappointed me most was how the situation was handled. Rather than showing concern or offering any resolution, I felt my concerns were dismissed. I was told they had no explanation for how it happened, but there was no accountability, and no attempt to make things right. I understand that accidents can happen. What matters is how a business responds when they do. Unfortunately, based on my experience, I can't recommend this groomer.

    I was looking for places in the west valley to take my dog to, so I could spoil her for her…read morebirthday and this place did not disappoint! My girl loves her treats and there was such a wide selection here available. I ended up picking some chicken flavored whipped cream, watermelon dog soda, and a variety of dried meat chews - all of which she was obsessed with!! I'll definitely be coming back with my girl

    ArkVets

    ArkVets

    3.6
    (119 reviews)

    My fur baby got some of his teeth removed. The doctors and staff here are so professional and…read morecaring they go above and beyond to answer all your questions. A+

    We brought our dog Scout in for a routine neuter, and the experience after surgery was extremely…read moreconcerning. When I picked him up, he was completely panicked--jumping, uncontrollable, and clearly not in a condition that felt safe to take home. I questioned it, but was told he was "fine." The next day, he showed significant swelling and signs of pain that didn't seem normal. We were told to text or call with any concerns and that post-op checks would be no charge--but when I reached out, I got no response. Calls were routed elsewhere, and we were essentially ignored during a time that felt urgent. After finally reaching another location, we were told to bring him in immediately. He was prescribed additional medications, but the issues continued--swelling, inflammation, and abnormal discharge. When we returned again, the recommendation was either a costly culture test or to continue the same treatment, despite ongoing symptoms. At that point, we were also told future follow-ups might be charged, which contradicted what we were originally told. The biggest issue here isn't just the complications--it's the lack of communication, responsiveness, and consistency in care. When something goes wrong after surgery, you need to be able to reach your vet and feel supported. That wasn't our experience. I would strongly caution anyone who values reliable post-operative care and communication to think carefully before choosing this clinic.

    Wag'n Train Mobile Pet Grooming - petservices - Updated August 2026

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