Let me start out by saying I was unable to get an appointment to get an alignment because he was…read morebooked solid (along with everyone else around). However, I needed to leave a review for customer service. Even though he couldn't work on my car, he went above and beyond by calling around to find a place for me. He by no means had to do it but man I am so grateful he did! My alignment was so bad (wore through new tires in 6 months bad) and he knew I traveled long distances to work. Based off that customer service alone, I will go back to this place when I need anything else done. (And make an appointment in advance)

Great shop, thorough and attention to detail along with excellent customer service are just some…read morereasons for our five stars. We didn't go for transmission work but will if we ever need it. They were able to quickly replace the clock spring in our Dodge RAM when another shop in town said the part was 5 days out and wanted to charge nearly 2x as much. They also diagnosed and fixed a nagging electrical issue in no time.

My tires were received when they said they would be and they put them on immediately. Honest and…read moredependable! There is absolutely no reason to go anywhere else in Kerrville.

Quality shop with great staff and locally owned. Purchased my last 4-5 sets of tires here and…read morealways did a superb job and stand behind their products. They will meet the big box tire shop prices and go above and beyond on service.

Awesome shop, solid guys, and my rig is always in good hands at Bad Habit!! From pre to post…read morewheeling checks and maintenence to big boy swaps this shops has you covered!

Excellent service! They did an amazing job on my Jeep. I wouldn't trust anyone else. Friendly…read morestaff, knowledgeable and fairly priced. The owner is extremely knowledgeable and service minded. Them treat you like you're family and they actually CARE about you and your vehicle. HIGHLY RECOMMENDED!!

Shout out to this amazing tire shop. A and A Tire. Called Sunday and Donal (hope I spelled your…read morename correct) was really helpful. Went in Monday morning and they had our two new tires mounted, rotated and out the door in about 45 mins. Thanks for your fast service and being so helpful. Y'all were amazing.

We bought four new tires from them October 1st and they said I needed an alignment so I scheduled…read morean alignment for 10 o'clock Saturday so I drop it off at 8:30 on Saturday. They call me two hours later to tell me they couldn't get to my vehicle and they didn't know why it was scheduled, there were other people in front of me. Which is their mistake and they should've caught it before I walked out of there. I could've taken my car and had it done in the morning in Boerne or San Antonio at Toyota. I told him I was leaving my car early because I was headed to San Antonio. Had I known this at 8:30 when I dropped it off, poor customer service on their part. So now here I am on a Saturday at 1:46 having to take it somewhere else could've been done this morning. Waste of a whole morning now afternoon

Good people, been open forever my parents suggested them…read more Fair prices Quality work Will bring all my cars here

Let me tell you about my last trip to Lester's Automotive Repair, where they might as well have a…read moreneon sign that reads, "Why yes, we really are that good!" The last time I walked into a place that felt as comfy as their waiting room, I was at my grandma's house, and she was trying to feed me 'home-cooked' chicken casserole (which, by the way, looked suspiciously like it came out of a can but was delicious nonetheless). But back to Lester's: the waiting room! It's practically a mini-spa. Those Padded chairs while very worn are so cozy, I half-expected a massage therapist to pop out and rub my shoulders while I sipped on their free coffee. I was so relaxed, I almost forgot I'd come in to get an alignment with an appointment I just made minutes before I arrived. Now let's talk about the experts at Lester's. These honest mechanics are like the Gandalf of auto repair: They don't just wave their wrenches around and mumble spells; they actually *listen*., devise a good plan and then execute your decisions about how and what you want done do your vehicle. I firmly believe that if anyone rolled in with a "check engine" light, instead of trying to convince a customer to replace their entire engine (which, you know, might as well have been made of gold), they would be honest enough to explain that it was just a loose gas cap. Also, scheduling an appointment? Easy-peasy. The last time I had such a smooth experience was when I hydroplaned my car on black ice going 45 down a hill in a snow covered icy countryside's back road. But I digress. They get you in and out faster than teenagers clear a plate full of pizza. And not once did I feel like they were trying to pull a fast one on me with pricing. I was standing dumbfounded saying, "Is that all? Are you sure you don't want me to pay extra for that whole honesty thing because the guy up the street wanted almost double and you are also charging me what you quoted me at the start? Are you sure that is the price?" In short, if you want your car fixed without being bamboozled, and would like a waiting room where you can consider napping instead of scrolling through sad social media posts, head on over to Lester's Automotive Repair. Just remember, unlike my old jokes, this place *really* delivers! P.S. Why did the mechanic sleep under the car? Because he wanted to get up oily in the morning! Seriously though, one of the best auto mechanic shops in the area. You can't go wrong here!

Closed all day on Friday? I'm not sure if it's every Friday or just the Friday that I needed a pair…read moreof tires... I called and spoke with them yesterday (Thursday) and no mention of them being closed today! Now there's a pretty good chance that I will not be working on leveling a pool that I desperately need to finish! Frustrated not defeated; On with the search!

Just had my 2nd great experience with this business. The first time I went there, they went above…read moreand beyond to fix a flat in a very timely manner. Not only that, when I went to pay, they told me there was no charge! Last week I had another flat in a different vehicle, and put the spare on to get there. They repaired the flat, put the original tire back on, and put away the spare, which is no easy task as it goes under the vehicle. When I went to pay, same thing, they told me there was no charge! Both times they were very nice. I will buying new tires soon, and they will definitely be bought here.

Popped our trailer tire right off the highway. Pulled in, got 4 brand new trailer tires installed…read morewithin 30 minutes! SUPER PLUS they had the coolest birds to interact with while waiting!! Amazing friendly and fast family run business. I recommend using them if you're in the area!

If you need a tire? Yes - anything else ? Absolutely not. They don't clearly state their "policy"…read morethat they only use parts they ordered. Went to the shop and had a conversation about sensors being replaced and having an issue with my AC not blowing cold. They ran some test & advised they believe I have a bad compressor. I purchased an entire compressor kit from NAPA - the communication was horrible - i had to reach out every time. They informed me after i reached out that the parts were replaced but still not blowing cold and they wanted to get a second opinion from another mechanic which come to find out is a mechanic in the next town mind you i didn't give consent for my truck to be transported anywhere. Let alone driven by a mechanic i've never met. Took no accountability for the lack of professionalism & only response was "we were asked to put parts in not make sure they work" ..... 0/10 on any mechanical work. Oh yeah & now the truck is running hot & fluids empty upon picking up.

My Salesman Kissell was amazing, very well informed individual knows his product line very well…read more The follow up service call by management post purchase was a nice gesture! Nothing is perfect and as a business owner myself, I understand some minor hiccups in the transaction process. For starters, my vehicle was not cleaned at delivery granted it was 26° outside, which I totally understand! The bait and switch tactics used at financing was nothing abnormal, however, I was a bit surprised the $1800 that was tacked on to the advertised price for what the Salesman informed me as " the fee pay to Toyota to make the vehicle certified", I consider it extra money for the dealership; however, we were able to negotiate an agreement. Lastly, being that I purchased a certified vehicle there should've been a second key. I had to make a second trip out to the dealership several days later to have them cut it. This was a slight inconvenience, but the service department was very kind and friendly got me in and out within 10 minutes! I wouldn't hesitate referring to someone to the dealership, but I would be extra vigilant on not paying dealership markups as many dealers in the area are struggling to sell inventory.

I've been a loyal Toyota customer for most of my life, which is why this experience has been so…read moredisappointing. I bought a new Corolla from Toyota of Boerne in 2014 and received such great service that I continued driving from San Antonio just to have my vehicle maintained there. Based on that experience, I stayed with Toyota when I purchased a 2018 Camry. That turned out to be a costly mistake. In 2023, Toyota of Boerne recommended a transmission fluid service. Shortly after that, my transmission failed at just 75,000 miles. I had it replaced (with a used transmission due to cost), and now, less than two years later, it has failed again. When my car recently started having issues, I brought it back to Toyota of Boerne and was told the oil pan needed replacement. What should have been a routine repair turned into a 30 day ordeal. I was charged over $1,500, and throughout that time there was poor communication, conflicting information, and little sense of urgency. I often received different answers depending on who I spoke with. After nearly a month without my car, I was then told--only after the oil pan repair--that the transmission had failed again and would cost $9,000 to replace. This diagnosis came after I had already spent significant time and money, not before. After speaking with independent mechanics, I learned that 2018 Camrys are widely known to have transmission issues. Despite this, Toyota's corporate office refused to offer any goodwill assistance. Now I'm stuck paying out of pocket for a rental car, struggling to find a replacement transmission due to widespread failures, and dealing with the financial fallout of repeated major repairs on a relatively low-mileage vehicle. What's most frustrating is this: I trusted Toyota. I trusted their service recommendations, and I trusted a brand known for reliability. That trust has been completely broken. I was planning to purchase a truck in the near future. After this experience, I will not be buying from this dealership--and very likely not from Toyota again.