They tried to fix some luggage that I had and a purse that had Puppies chewed on it. They were very…read morefair and tried to do it, but unfortunately, the damage was too far gone, but they were very kind and at least looked at it and helped me decide how to move forward.

Michelle who runs and owns this amazing establishment for these dogs that have been surrendered,…read moretaking from the home due to hoarding, found on the road, etc... this woman has the most amazing heart! She opens her home up to all types of dogs who go unloved until they meet her! She has this magnetic personality that dogs and people gravitate to. With this cause that she is so passionate about; I don't think people understand the time and effort she puts in to run it. She drops everything when getting a phone call or text to go rescue another dog! She is a role model to us all! Keep up the good work!

Love our Murabella Vet Hospital. Everyone loves our boy and takes very compassionate care of him…read more From day when in critical puppy age, they even got done on the floor and played with him to make him comfortable. They try very hard not to over-stress him as he's become more nervous the bigger he's gotten and all the shots through these first few puppy months. We've had to go almost monthly for all his immunizations etc..They give expert information on his specific breed which is wonderful. They show also how experienced they all are as well. I love that you don't wait in a front lobby area with other animals to over stress also. We walk in get weighed and off we go to our room. Very clean and always smiling friendly faces and our cute welcome sign when we show up. We love your team.

Maddy and team went above and beyond to assist my laboring girl who was in distress. I've been to…read moremany vets in my time, as I own a kennel. I have NEVER had the level of service I received from this team. I am a huge fan! Will definitely be given them my business in the future.

Just Fabulous!!! I went for a second opinion on blood work and my cat had been vomiting…read more This is a Fear Free Certified Veterinary Hospital Being able to stay with my fur baby through out ment everything to me and gave her comfort! Dr Nieves is now Salems full time Doctor!

Paid 75 dollars up front for them to weigh my dog and do nothing else. They gave me two scripts and…read moretold me to bring him back after he has taken the pills to even work with him. There supposed to be a veterinary hospital that takes a different approach to deal with difficult pet's. I didn't understand that they couldn't even do nails or shots unless the dog was heavily sedated. So I spent 75 dollars for them to do nothing and anther 45 dollars for meds I wont give him just to have shots and a nail trim. These vets charge some much and do very little. I dont know why they get paid when they do absolutely nothing. Very disappointed with this place and wont return. He didn't even end up getting shots or his nails done at all. I refuse to have to drug up my dog to have him treated for shots and a nail trim. Then they didn't even refund any part of the visit. Unbelievable

I have three cats and two dogs and every time we visit I am impressed by their professionalism,…read moretheir efficiency and their prices. Nobody really likes to go to the vet, but when you have to go, these are the people to see.

Always have received great service for the past year we been going there for our two dogs. They…read morewere able to resolve a chronic problem that our previous vet could not,

I brought my 9-year-old Yorkie, Chance, to this veterinary office yesterday for two reasons: we…read morewere looking to establish care with a new veterinarian for our dogs, and I wanted to have Chance's teeth evaluated and make sure he is healthy enough to undergo a professional dental cleaning under general anesthesia. We also have another dog, Hazel, who we plan to bring in and establish as a patient here in the future, so finding a vet we feel comfortable with for both of our dogs was very important to us. Unfortunately, I have to admit that I didn't keep up with Chance's dental care the way I should have, and he has already lost a few of his front teeth from heavy plaque and tartar buildup. As a dental hygienist, this is especially hard for me because I know firsthand how important oral health is and how much untreated dental disease can affect overall health. I feel terrible that I let his teeth get to this point. Chance had a dental cleaning when he was around 5 years old, but it was more of a superficial cleaning. At the time, they essentially wrapped him up like a little burrito and cleaned his teeth without anesthesia. Since then, it has been several years, and I even tried using my own dental instruments to clean his teeth myself. I quickly realized that this was not something I could safely or effectively do at home, and I certainly didn't want to put him through being restrained and wrapped up again. I knew he needed proper dental X-rays and a thorough cleaning performed by a veterinary professional. At our appointment, Dr. Walsh carefully evaluated Chance's teeth, and we also had a senior blood panel done to make sure he is healthy enough to undergo general anesthesia and to minimize the risk of any complications. We are currently waiting to hear back about his bloodwork results. In the meantime, he was prescribed antibiotics to help reduce the bacterial load before his upcoming dental procedure. So far, I've had a great experience with this veterinary office. The vet tech took the time to go over all of the expected costs with me, provided a written copy and detailed breakdown, and I really appreciated the transparency. I especially liked that they included potential extractions in the estimate just in case they are needed, while also explaining that those charges would be removed if extractions are not necessary. Based on what I've seen with Chance's teeth, I unfortunately expect that he will need at least a few extractions, especially because I noticed how loose some of his teeth were when I attempted to clean them myself. We have already scheduled Chance's dental cleaning with Dr. Walsh for a few weeks from now, assuming his bloodwork comes back okay. I'm very happy that we found this office and feel confident that Chance is in good hands. We came in specifically because of his dental needs, but we were also looking for a veterinarian we could establish a long-term relationship with for both of our dogs, and so far, we are very happy with our experience. We look forward to bringing Hazel in as well and making this our regular veterinary office. Most importantly, I'm looking forward to getting Chance's mouth healthy again!

I take my Border Collie to Dr. Chris at Antiqua Vets. He is one of the most professional doctors…read morethat we have ever seen. He and his staff love their work and it shows the way they interact with my beloved Gidget. I have nothing but praise for this clinic and highly recommend it to anyone that cares about their pet like I do. Thank you Dr. Chris! John L.

When I first moved to St. Augustine, one of the most important things I needed to do was find a…read moregood vet. Not just good, excellent. My 2 of my 3 Goldens do have underlying medical conditions. I lucked out. A stranger recommended the hospital. I reviewed their website and quickly noticed that Dr. Lopez had a connection with my breed. That's important to me. Even before I officially was a client, I called them to see if they could work one of my Goldens in b/c I thought he had injected a foreign object. They couldn't see him, recommended the local ER where the problem was resolved. Yet, even though I wasn't a client, they called the next day to see how my dog was doing. Now, that's above and beyond!! My appointments are always timely. If there's a problem, they work me in. I'm the first to admit I am a high-maintenance client. Always have questions, and often have suggestions. They always take the time (either in person or by email) to answer concerns and explain why or why not my recommendations are appropriate. Highly recommend!

Extremely rude and condescending. They don't return calls after paying $800 for a visit. They're in…read moreit for the money- they don't care about your pets. If I could leave zero stars I would

I have delayed writing but I must give an explanation in terminating my association with this…read morefacility, since we have been coming to St. John's Animal Clinic since 2002. First let me begin with the positive, - [ ] Dr. Dawn Stewart- So sweet, compassionate and caring. Most of all professional and knowledgeable. What a loss for this practice! - [ ] Dr. Ashley- Assisted with transitioning my Hank across the rainbow bridge. Patient, kind and caring. She is the reason I stayed a little longer with this clinic. - [ ] Brandi- Assistant that always helped me and I could tell her true love for my pets by her enthusiasm when she saw us. Now for the negative events that have led me to my decision that it is time for a change. On September 14, 2024, I requested a refill on my dog's Heartgard. The office told me I would have to bring her in for a blood test prior to the refill. I explained my financial considerations and wanted to keep my dog protected. I first requested to set up the appointment on my next payday in 2 weeks and refill the prescription and that was declined. I then asked could they waive the $80 office visit to help me get her in sooner since I would be paying for bloodwork and an exam. They told me they would speak to Dr. Hill and call me back. There was never a callback. This facility has gone corporate. This veterinarian does not care about a lifelong client. I should have left long ago but stayed.  I absolutely cannot return to this practice.   After 22 years of being a client, with multiple pets, I have literally spent thousands of dollars at your clinic. But I get treated so poorly. No customer loyalty or compassion for my situation. Therefore, it is well past time I move on. I understand a big corporation has acquired the practice and only is interested in money, I can certainly see that with just the increase of the price of an office visit.  I will give this advice, people want a constant perception of caring and consideration. It is good public relations. This notice will also be posted on the reviews of your clinic. Like other reviews, it's about $$$$ not customer service. I was told there would be a callback after speaking to Dr. Hill concerning my requests but nothing. Due to No response from your office concerning considerations and requests- at least call me back when you say you will. I hope you and your corporation are happy together.

Dr Hill & the entire staff (Gail, Lauren, Carmen & Miranda) were outstanding & made our dog very…read morecalm & comfortable. We would highly recommend AMC at St. Johns to anyone who truly loves their pet. Jim & Deb E

I love the Pet Caravan!! Every couple of weeks they come to a specific Walgreens location that we…read morecan access easily. These vets set up shop in the parking lot, out of the way of the patrons to the drugstore, you walk up with your pet, and the pet receives their vaccination. You pay, boom....done! The veterinarians are super quick, friendly and efficient! AND the major bonus here is that their vaccine prices are crazy low! See website for the next scheduled location near you!! -Rabies $10.00 (or you can purchase a 3 year for $35!) -Bordetella $18.00 -DA2PP $15.00 -Heartworm testing $25.00 This is a great solution for convenience. Show up at location time and you will be done in no time as the process for this kind of pet service is extremely streamlined! These vets will be at that location regardless of the weather as well. The only request is that cats must be in a carrier and dogs on a leash to be seen. EASY SCHMEASY! These guys are great!!!

I love Pet Caravan!! They treated my pet and I wonderful! They had bowls of water for all the dogs…read moreto keep hydrated while I waited in line. I filled out my paperwork, paid, my dog got her shots, then on our way!! The process was fast and painless for both me and my dog! The Veterinary Technicians were very helpful in answering all my questions about the vaccines and what they were for. They also told me they vaccinate cats/kittens as well! The Pet Caravan comes back to their locations each month so they can preform all the series of shots for puppies and kittens, which is so helpful and convenient!! I will recommend this service to all my friends that can't afford a regular veterinarian visit. Can't wait to go back next year!