I wish I could undo my decision to use Paul's collision and repair…read more New plastic bumper had lots of overspray indicating poor taping, preparation and attention to detail. My car received a dent from another vehicle's door. I asked for some other items to be repaired that were ignored and after going back to discuss where the door ding came from. I was told it must have been there before I dropped off the vehicle. I checked my photos before I dropped off the vehicle and it was not there...

Best of Boston very professional & experienced body shop highly recommend. Best in Worcester county.read more

Having never needed a body shop in more than 30 years of driving, I had no idea what to look for in…read morea body shop - brought it here because it looks like a professional facility when my car was rear ended, causing about 8 thousand dollars worth of damage. First time I went to get the car, there were issues I noticed with runs in the paint and some chips not fixed, so I did not take the car and they fixed some of the issues, but some of the smaller imperfections were not fixed. I needed the car so I took it. It was due for inspection, so I went straight from shop to inspection facility, where it failed because a rear marker light was not connected, requiring another trip to the shop. When the owner brought car to my house the last time, he admitted to issues with 'quality control' with my vehicle, and offered to take it back to fix it again. I did not follow up on this though, I thought I could live with a few runs in the paint and other relatively small issues, and decided to just deal with it and move on. Then I noticed a bigger issue - the gap between the trunk lid and bumper is uneven, and the trunk rubs the paint when I close it, causing visible marks. Day after I notice this, I got a note from the owner reminding me of their 100% guarantee to 'restore your vehicle to its condition prior to the accident.' So I sent an email to the owner, 2 weeks ago now, saying the following: "To be blunt, I think that you/your staff are either not skilled enough to fix the car correctly - or do not care enough - to meet your stated goal to 'restore your vehicle to its condition prior to the accident.' I called my insurance company because I feel like the quality of the work is insurance fraud, but they said they do not get involved in these things. I do not want to bring the car back to you for repair again, because as noted above, I have no reason to believe you can fix it correctly - remember, the first time I came to pick up the car I did not take it because of several issues with workmanship that I noticed - and I am not a trained auto body technician or a painter. While some improvements were made, there were still some flaws I noted from the first time, but I needed the car and there was some improvement so I took it. The car then failed inspection because a light was not connected, resulting in a third trip to your shop. As you noted to me at the time you brought the car to me, there were some issues with quality control when repairing my car. The options, as I see them, are for you to partially refund my insurance company, or for me to bring the car to a different shop to get it fixed correctly and send you the bill." I have received no reply to this message. I will post pictures if I can. SO, long story short, bring your car here if you want it fixed correctly, maybe, the 4th time.

They were amazing! They were so friendly and helpful. I was able to get an appointment right…read moreaway. My insurance estimated that it would be about a week before the repair was complete, but they finished in 3-4 days! They detailed and cleaned it, inside and out! My car looked better than it did when I bought it! They offered to go into detail on all of the work that was done. And just to make it sweeter, they gave me a cupcake! I would recommend this place to anyone and everyone!

After struggling with several other body shops, I turned to DSC Auto Body. They performed really…read moreexcellent services. Unlike other body shops, they only keep clients waiting for 1-2 weeks to make an appointment. At the same time, they could order necessary parts to further save time. Fred was so nice and patient. He explained all procedures clearly and contacted us in every step. He also communicated with our insurance company well and advocated on our behalf. Technicians there are skillful and diligent. They mixed our paint color and made it identical to the paint of other parts of our car. John worked on our car after he decided not to go on vacation. Finally, our car's back looks like brand new. And they even detailed all inside of our car. What a great service! Finding a reliable body shop is not an easy thing. My wife and I were really grateful that we found DSC Auto Body.

I am on the road 9 months a year in my 1995 Chevy van. For the last 3 years every time I get back…read moreto Leominster I have brought it in for work. I am impressed with the quote they give me before working on it. They have done body alignment and hard to find electrical motor work for my old van. I believe they do excellent work at a very reasonable price.

Terrible body shop. I've lived in the area for all my life, always heard good things about them but…read moreit's false. They might have been good years ago but now they are not. Got hit took my car to their shop took a month to get it back between them and my insurance company they couldn't get my car fixed in a timely manner, pathetic. Then when I got it back it looked like crap after everyone from acme and progressive told me it would be like it was before I got hit. I looked like a child did the work.So I complained and they redid the job just as poorly. Looked ok for about a week then I could see all Kinds of white showing through on my black car. Couple weeks later rust where it had just been repaired. I wouldn't t recommend my worst enemy go here.

My car slipped off a steep road and cracked the bumper and headlight in last winter's first snow,…read moreall this was due to no salt spraying, and on that day I saw multiple accidents. After looking around the area for shop with good yelp reviews, I found K&S body shop that really helped with fixing my car. Manager Phil inspected my car promptly, gave fair repair estimate, helped deal with insurance, and repaired the car in a timely and outstanding manner. It's been several months since, my car looks and runs like new. I would not hesitate to recommend K&S Auto Body to anyone, to relieve anxiety in situation of car accident and in need of body shop.

K&S beautifully fixed bodywork on my car. They were prompt and took care of the insurance so that…read moreit cost me nothing. Location is very convenient to Boston, Cambridge and Watertown.

Something very shady is going on at this place. Stay FAR AWAY from this place. I'm thinking chop…read moreshop. Anyone else get minor damage outrageously listed to insurance company as "totaled"?! A branch fell on the windshield and hood. But they listed EVERY single scratch that weren't there when car left our house, from front bumper and lights to wheel and rear bumper. They convinced the insurance company to call the car totaled. My neighbors were witnesses to the branch fall and we all thought that we were incredibly lucky that it was only the hood and windshield. I understand that glass needs to be cleaned out, but see the photos for yourself. They made up damages that couldn't possibly have happened from this branch. Someone is selling parts or fixing up minor damage to resell. Justin and Keith were extremely disrespectful to us. Justin actually refused to show us the car the day that we showed up to review the damages. They are hiding something. It's not right. The next letter I am writing is to the BBB.

Apex auto always goes above and beyond taking care of my car! I have been here three times now and…read morehaven't ever been disappointed! My car always comes back super clean, even in better condition than when I drop it off. I appreciate the walk through at the beginning and the amount of work you all put in to fixing the car up completely and perfectly is amazing. I never worry when I drop my car off. You all work fast but do fantastic work, and the convenience of a rental car is super helpful! The consistent communication on how the car repairs are going is helpful. I think I have worked with just about every member and everyone is super professional, kind, and friendly! I will never not bring my car here!