Transferring my scripts to CVS. This would be a great spot for a principled pharmacy chain to…read moretakeover. The service here is really subpar. My Dr. sent in my prescriptions on feb 6th and every month it takes an additional 5-9 days to actually have them filled, It is April 24th and I am picking up ONE of the three. I am not even going to try the other two. I am transferring them to CVS in Poulsbo. It is easier to drive the additional 10 miles each way to ensure that I get my meds. Go elsewhere.

I have been a Rite Aid customer for over 15 years but after the poor service I received today , I…read morewill be moving all my prescriptions from Rite Aid to Safeway. I was treated in a condescending way by the pharmacy tech and assistant today. There was a snafu with a new prescription, but rather than attempting to contact the doctor to correct the issue, they were rude to me, and told me it was my responsibility to contact the doctor. Considering i have three options within one intersection, there is no reason for me to return to Rite Aid.

Not a big fan of visiting this Safeway. It is sketchy outside with some of the folks hanging…read morearound. There's also this unidentifiable smell coming out of the store that smells sweet and chemically at the same time. The produce is not fresh, so I don't like to buy it here. The pharmacy has great service though, I'm happy with that. I think with better sanitation, security presence, and food management the store could perform better.

filled my prescription on the third. They left for the fourth of July in a hurry and didnt enter…read moreit in until Monday. After working with my doctor and new pharmacy we found the error, horrible workers, lazy, rude, and eager to leave

I only really go to the pharmacy, but the guy at the register is weird and doesn't even greet me…read moreproperly. Just "what's the birthdate?" Ugh. And stop calling me Ma'am. Also, every time I go (monthly), my Rx is $10 more expensive. Maybe not their fault, but are they really ringing it up correctly? I don't trust these guys anymore. And the shelves are so empty that I can't get anything else if I needed it. Sad, but I'm going to switch pharmacies.

The staff here are fine, but since RiteAid bought out Bartells, the store had gone dramatically…read moredownhill. At first I thought the largely empty shelves were just the result of Pandemic-induced supply-chain glitches, but the problem persists (unlike at the nearby Walgreens), making me wonder if bankrupt corporate overlord RiteAid is just giving up on the store and its closure is also imminent. I am very angry and sick and tired of this pattern across America of large corporations buying out and then, like greedy vultures, destroying small and medium-sized local businesses, as well as in this case middlemen pharmacy benefit managers skimming off huge profits and bleeding the pharmacies they serve. We are living in a new Roaring Twenties Golden Age of greed at the top and soaring inequality for the rest of us. The center cannot hold, and this pattern is destroying things as we know it.

This particular Bartells has been my drugstore choice for many many years. However, the last few…read moremonths I've noticed the shelves getting more and more empty. You can't help but notice at this point! We keep wondering if they are going to be closing permanently . However, I asked one of the pharmacist techs about it, and she said she didn't know anything about a closure. So I guess we will just have to wait and see. I still shop there, and I still recommend it, just be aware that they might be out of what you're looking for. If they are not closing, I sure hope that they work out whatever kinks are in their system that keep them from replenishing their shelves! I am getting a bit tired of having to go elsewhere after looking for things there.

Showed up at 8:56 (via iPhone) to run in for one thing. Closing time is 9pm. Doors already locked…read moreand register employee just stared with no response.

This was my pharmacy of choice for over a decade so I'm very sorry to have to write an unfavorable…read morereview. Bartell merged with another drug store a few years ago and the pharmacy immediately changed to prescription management software no one on staff seemed to have been trained on. Lines for service became 10+ deep and took 30 minutes to reach staff. That turned out to be the highlight of things to come. Since then, all of the long time pharmacy staff who knew customers by name have either quit or been fired. New staff lack basic customer service skills and don't even offer key information if there is an issue with a refill. Most recent problem - 2 weeks ago, my doctor sent a refill order to the 42nd Ave SW Bartell's pharmacy that included a small change in dosing - same strength taking the medication every OTHER day instead of daily. I waited a few days but never received the usual automated call that my Rx was ready OR a call that there was an issue. Upon going in to the store, was told my doctor's office was not returning a request to clarify the prescription and I would need to deal with this. Bartell's refused to make the call and offered no other alternative. I was able to get through to a person in my doctor's office in under 5 minutes; doctor's office agreed to re-fax instructions. Again - 5 days passed, no robo call or text or email my Rx was ready or that there was a problem. Attempts to call the pharmacy resulted in a phone that continued to ring - not even a way to leave a message. Went back in to store yesterday - the same clerk gave me the exact info I had received the previous week. I was not even offered a partial refill until situation could be rectified. I asked what they suggested as I had done all I could and to my knowledge, doctor had cooperated. Ultimately, pharmacist told me it was inefficient for me to expect his staff to call a doctor's office and he could get in trouble for refilling without more clarity. Full stop. Telling him my continuing to do exactly the same thing and expect a different result was the very definition of insanity fell on deaf ears. I suggested a partial refill while I tried to sort things out after explaining all of this red tape had resulted in the patient, who had nothing to do with any of the issues, running out of a prescription for the foreseeable future. He returned with THREE PILLS and told me that was legally all he could do to help. There are so many things Bartell's could have done EVERY STEP OF THE WAY to have solved this problem, including simply contacting ME to let me know what was happening. The absolute kicker for me was having to suggest a partial refill while I attempted to find new ways to solve other people's errors. Today's call back to my doctor included removing Bartell's from my file and having a new prescription sent to a different pharmacy. All accomplished in less time than it is taking to write this review. I was the office manager for a well-loved family practice clinic for 8 years so I have an extremely good idea of what is involved in refilling prescriptions and what can be done if there is an issue. Simply offering to help problem solve goes a very long way. What I just went through with Bartell's, culminating in a very rude encounter that didn't offer even the most basic solutions, is completely inexcusable. It would've taken everyone involved far less time to do their jobs correctly the first, second or even third time. In the meantime, I have run out of a much needed medication. I will not be returning to this store and if you value time, decent service and good health care, I strongly recommend you do the same.

Occasionally I need medication or cold meds and Bartell never lets me down. I've shopped at this…read moreBartell Drugs for many years. It's great they have parking available and it's a well stocked location. Some of the other amenity's I enjoy is they carry snacks and beer. Nothing better than a 6 pack & medication to go. Plus if you need birthday or holiday cards you can grab that as well.. Last amazing thing I bought here was JP Patches nutcracker during the holidays. And only a local would know who JP Patches is well you shouldn't shop here... Anyways when the need for things comes up may I suggest you shop local vs national chains.

This location has been horrible since rite aid took over. Aisle are bare - literally bare. Not just…read morethe occasional "oops they're out of deodorant". As in there are entire aisles with NOTHING in the shelf. They're massively understaffed, too, leading to big lines at the pharmacy and checkout counters, frustrated customers, and sad flustered employees doing their best but who have clearly been given a big "F U" by the corporate bean counters. It's almost like they *want* this location to fail so they can close it, blame rEtAiL ThEfT, and then get a big tax write off. Oh, and the prescription take back box is always locked. It requires no employees to operate so you'd think it would be functional, but nope. I hope that when the Safeway is done being remodeled maybe this will drive some competition that will cause this location to improve a bit...but I'm not hopeful

These pharmacists seems really overwhelmed. It's kind of sad…read more I got my COVID vaccine here and the whole process was not great. Also this is the first shot I've gotten out of 5 where I didn't have a reaction and I'm actually fearing they didn't actually give me the COVID vaccine but something else or possibly nothing. Don't go here.

Looking for postcards in Seattle, Washington…read more.. I searched Target/CVS pharmacy nearby - in downtown - but couldn't find any. Since Walgreens was within sight, I decided to check it out. There were none in the greeting cards aisle and none near the souvenir t-shirts. I asked the Security Guard and he suggested Aisle 4... Nope. That's the beverage aisle. I thought that I should check Aisle 1 since I looked in every other aisle... Of course the post cards were there! The last place was the winner! I grabbed a bunch and waited in line to pay. The customers ahead of me didn't have their wallets out and one woman had questions about a gift card. I give these store clerks credit... challenging customers test your patience... LOL! I just wanted to hurry outta there because I wasn't sure if I was in a free parking space on the street or not!

Maybe it's the open air drug market in front of it. Or maybe it's the fact that the last 2 times…read moreI've gone they've been short staffed except for rent-a-security guards who don't seem to be securing much of anything. Maybe it was the appointment I made with the pharmacist for a vaccine and when I showed up the pharmacy was boarded up and there were 14 people waiting and the pharmacy assistant screamed "there's no pharmacist! Apparently one will eventually show up." Spoiler: they didn't. Or maybe it was today when I tried again to get a vaccine. I made an appointment, showed up early, checked in and there was so much spit on the plexiglass between me and the pharmacist that she was literally blurry. At one point an assistant made eye contact with me, made a gun out of her fingers and pretended to shoot her self in the head. So yeah - this place is a stain on the Walgreens brand and our downtown. I'd rather drive to another pharmacy than walk to this one on my neighborhood.

No one ever answers the phone! I've found three different numbers but none of them are answered…read more I even called the store and spoke with a clerk who took my name and date of birth to hand deliver to the pharmacy- no one has phoned me back. I have a regular prescription sent in every two weeks usually first thing in the morning btwn 8:30-10:00 am. My husband goes in after work btwn 7:00-8:00pm and is told to come back at 8:45 pm. I'm sorry but 9 hours should be enough time to have one prescription ready. This keeps happening over and over. And I can't even verify what time it will be done because the pharmacy phone is never answered! Cmon Bartells or whomever has bought you, I know you can do better. Give this location some extra staff please!

As a Bartells customer for decades, it saddens me to see how Bartell's so drastically declined…read moresince RiteAid purcased them. If a Bartell's is still open, they store stock and pharmacy service is less than 1 star. Some employees seem to be doing their best but as a customer it's terrible. This location will switch to a CVS in Sept 2025, I can only hope it improves or I'll need go elsewhere. Most shelves in the store have been empty for ages; I was told they have a hard time getting some medications due to the bankrupcy; and my doctor has had to send prescriptions in multiple times. If the phones are working (the phone system was down for close to a week earlier this year), the pharmacy rarely picks up and I wouldn't bother leaving vmail - you probably won't hear back. I was a behind a women in the Rx line recently who said she drove down to ask if her prescription was ready, they said no. The woman told them she came in person to check as they hadn't answered the phone all day. They said they were too busy to answer the phone so it would be best if the she could drive back down to check later to ask if her Rx was ready. If it wasn't they could probably tell her in person then, when she could come back, I guess a 3rd time in one day, to pick up. Wow!

Shopping in Seattle, Washington…read more.. My niece needed laundry detergent and I needed postcards. I thought that CVS might have both items and maybe I could use some credits that I have from their loyalty program... Let's try it! Free parking was easy to find! The store was organized, bright, and clean! Service was helpful as postcards don't weigh anything on the self-service machines. The warning buzzer called the friendly employee over. He was calm and patient. Mission accomplished! Thank you!

I like this location as I can pop in on my way home or when out and about. The pharmacists and…read moresupport staff always go above and beyond when it comes to their customer service skills. I never feel ignorant for asking important questions or when I bring up my color dye allergy/sensitivity. Sadly most CVS generic brand pills and even their pharmacy are well stocked with dye-filled pills and liquids unlike the other local competitor down the street. I prefer CVS over the competitors because the service all the way around has been great, and I love the self checkout machine at the front as well as the $10 a month reward I can use on random necessities that come up. It helps cover the cost and sometimes I even walk in just to spend it, couple with coupons, I'll come out ahead on some fun items!