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    Platinum Towing

    Platinum Towing

    1.7
    (261 reviews)
    9.6 mi

    I can't not express my gratitude to the team here! This must've been the second time ever in my…read morelife locking my keys in the car. The battery had died 2 weeks ago in my remote (go figure) Today was my fourth day at my new job, and I realized my keys were in my car 30 minutes before I had to pick up my 4yr old son in another city! I was panicking, and upset with myself. My insurance, USAA called and scheduled assistance with platinum- who later confirmed 60+ minute wait time! I called and explained what happed, blamed myself, and told them the urgency of getting to my son! They called right back and said they'd make it in 10. Ken called and saved the day! He was so eager to help, so kind, and caring! I couldn't thank him enough! I told him I was going to bring him something to thank him on monday! He replied "thank you so much, but please don't. I am blessed, and just ask that you pay it forward and take care of someone else!" I teared up, and told him what a wonderful man he is!! Thank you so much Ken! Ill see you soon!

    They are the worst!!!! I contacted Ford Roadside Assistant at 9:30 about my flat tire. Then I got…read morea message from Platinum saying that the ETA at 10:30pm. I received another call from them at 10:16pm confirming that the service will be with me in 15mins. But then I WAITED another 20MINS, there was nothing. I called them to find out that I have to WAIT for another 35MINS. Updated: They had me waiting another 45 MINS Changing a flat tire, just the WAITING is more than 2 hours. Your service is really horrible. I can't find any 0/5 :|

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    Platinum Towing
    Platinum Towing
    Platinum Towing

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    NorthWest Auto Salon

    NorthWest Auto Salon

    4.3
    (75 reviews)
    18.2 mi

    This place is simply the best most meticulous cleaning and wrap place in the country. It's run by…read moretrue experts in their craft. Their pricing may not be the absolute lowest but I have not thought I was ever taken advantage of. And you are paying for the best quality available. I have had them repair wraps and my family has had them do detailing and wraps on at least 3 separate vehicles. I wouldn't take my car anywhere else.

    I talked to a lady on the phone who said she would give me a call back, I missed the call however…read morein the voicemail I was told there was no need to call back and they would book the appointment. When I arrived I was told the lady I spoke to said she never heard back from me even though in the voicemail she said I didn't have to. We also spoke about the cost of the detail and she told me it wouldn't be much more than the listed price although I drive a bigger SUV. Due to their "system being down" when I showed up for my appointment no one knew that I was coming. They didn't have availability and when I asked about pricing I was told it would be double the cost of what I was told over the phone. They said they could fit me in the schedule but it would take a week instead of 3 days. I dropped the car off on Monday and ended up getting a call on Wednesday saying my car was ready so I went to go pick it up. It looked good until a week later when I noticed spotting(?) I'm not sure what it's called on the drivers side door. Overall communication seemed off and now I have this stain on my car after paying twice what I was quoted.

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    A Subaru Forester equipped with SunTek 35 window tint film.
    A Subaru Forester equipped with SunTek 35 window tint film.
    The guys working hard at polished up a Subaru BRZ.
    The guys working hard at polished up a Subaru BRZ.
    Reconditioning Specialist Josh works away on a VW Jetta wagon that's due for paint correction.

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    Reconditioning Specialist Josh works away on a VW Jetta wagon that's due for paint correction.
    Larson's Volvo Repair

    Larson's Volvo Repair

    4.6
    (53 reviews)
    9.8 mi

    Peter is the best mechanic I have had in 30 years! He is honest, thorough, knowledgeable,…read morereasonable, and one helluva guy. I cannot reccomend this shop enough.

    Responding to Peter, i left out no details. You stated you stand by your work, yet you refused to…read morework with me and would not communicate and that's not a person who cares. Had you simply given me the courtesy of discussing this, i probably wouldn't be here posting. So, how about I stood by you when Dan retired? I came to you to (hopefully) be a life-time customer. You complained about wishing more of Dan's customers had stayed with Larson's when you took over. I don't see you as loyal, yet you expect loyalty. You "dismissed" many long-time customers who apparently had older Volvos. Not even a group email letting them know ahead of time and a simple "thank you" for bringing your car to Larson's. I am old fashioned and that kind of respect goes a long way towards future good will. I am not "bashing" but giving my experience. Call it what you want, you had every opportunity to work with me. I would rather have not had to spend my precious time dealing with you on this level. It is unpleasant.. You couldn't be bothered and you ignored my emails and calls. And, no, the issue i paid you for was never resolved by You. You drove the car with me (in rush hour traffic) when i left your shop and it was still "choking." This is after i tested it out, and knew the car was going to stall (in that traffic). You lifted the lid, looked under it, tweaked something quickly and sent me on my way.

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    Larson's Volvo Repair
    Larson's Volvo Repair
    Larson's Volvo Repair

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    Chevron - servicestations - Updated July 2026

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