This is by far, the best-stocked Walgreens of the local Peninsula Walgreens that I have visited…read more The store is huge, well laid-out (easily shop-able), with wide aisles, easy to view shelving, and plenty of inventory. Every other Walgreens that I visit locally are often out of essential toiletries, health & beauty products, and household necessities such as cleaning products, toilet paper, and batteries, but this one has it all. It also has a lot of employees covering the floor, which is helpful to find products or retrieve the locked-up high-theft items such as toothpaste and hair care. They have a very active & centrally located photo counter, which doubles as a customer service counter right by the front entrance facing the El Camino Real. The employees that work at this particular store are plentiful, polite, professional, and helpful (when you ask for help). The store is clean, bright, spacious, and easy to navigate, every section is clearly marked, well-stocked, and organized like a pharmacy should be. Checking out is a different story. The only cashier's/cash register are at the rear of the store facing the parking lot. There is usually only one cashier, despite it getting pretty busy here. I'm not sure why they planned the store with only 1-2 registers that are away from all the action (main entrance, pharmacy, customer service/photo desk), but it's fairly awkward to have to walk all the way to the back of the store to pay, then walk back to the front of the store to exit, it's alot of walking around back & forth, lol. I guess that's one way to get your exercise in, as well as to tempt the customer to make impulse & spontaneous purchases, or so I think. Anyways, the checking out process is perhaps the worst part of this store & its layout. The cashier's never seem well-trained, motivated, or as helpful as the rest of the employees in this store. Maybe it's a hierarchy, seniority, experience thing? I think the overall shopping experience would be better improved with more trained, energetic, and knowledgeable cashiers, that is you last point of contact in this store and it leaves the final impression as you exit this store. The lines get long and sloooow! As to the pharmacy, the line moves along. It is well-staffed, and the support staff is friendly and professional. The lines tend to swell during peak hours (morning, lunchtime, after work) but it moves fairly quickly as there are alot of people working it to move the customers along. The pharmacists are approachable and open to offer help as well as information about your prescriptions. The pharmacy at this branch is very good and I don't mind coming here at all after stopping at the local hospitals & medical clinics found along El Camino Real and San Mateo Drive. Parking is easy in the back with a big, metered parking lot (but you have to pay and it's not cheap). Street parking at the front of the store is a bit more difficult and sparse. Overall, it's a good experience here, I just wish the cashier/checkout/exit line was a bit more efficient and expedient!

THEYRE SELLING FAKE POKÉMON CARDS i opened them and tried to…read morereturn them after i saw they were fake. cashier refused to accept the return and refused to print a receipt. she said to talk to corporate, but gave NO contact info. she said she didn't know how to contact them. so why are you telling me to contact them if you don't even know how to? so rude and a waste of $30

I want to personally thank the crew at CVS pharmacy for the support and help they have provided me…read morethe last few days. I understand they must follow rules and regulations but they found a way to help me in my time of need. THANK YOU! They have gone beyond my expectations when they could have just said NO Thank u for your professional attitude and willingness to help. This is way I always come to my CVS store when I need help! Thanks

After waiting in line for hours to get monthly prescriptions filled. I mean, no one will answer…read morephones and I can't figure out how to get online to work. I can't wait for someone to figure out online pharmacy so this place goes out of business. Here is a suggestion for now: Mark Cuban Online Pharmacy. Start getting prescriptions here instead of wasting your Sat morning in lines at CVS!

Having the pharmacy open at 8:00 AM is fantastic and makes life easier. Since San Bruno closed.read more

Extremely poor customer service. I have spent hours trying to reach someone, only to be repeatedly…read moreplaced on hold with no one ever coming back to the phone. It feels less like being assisted and more like employees are simply putting customers on hold to avoid answering calls. There is no excuse for leaving customers waiting for hours without an update, callback, or resolution. If your staff is overwhelmed, management needs to address the staffing or phone system rather than leaving customers sitting indefinitely. Customer service means actually communicating with your customers. Unfortunately, my experience has been frustrating, unprofessional, and completely unacceptable.

as a provider calling a script in for a patient that is traveling to California this has been by…read morefar the worst CBS I have ever dealt with the pharmacist. Asher was not checking the messages and mine was called in almost 3 hours earlier. Finally while I was calling in the script for the second time and he kept telling me talk slower talk slower talk slower my patient was trying to let me know. Oh it's taken care of. They finally listen to the messages which was three hours later I wouldn't even give this Pharmacy a one star rating but that's what you have to give. It won't allow a zero star rating, but I'll keep it as clean as I can. This CVS sucks.. Cynthia Stock FNP from Missouri

Love the pharmacy people, love everyone here, esp John n Maryann, love them so much. Thank u for…read moretaking such good care of me!

It happens all the time! Try to get Rx re-filled using their…read morephone automatic system which is great. First Rx goes through easily with 90 day supply. Second says they only gave me 30 days. Phone them and pharmacy clerk picks up the phone. "Uh, ah, may I help you?" "Is this the pharmacy?" "YES‼" Explain my problem, she interrupts me and asks my date of birth! Then she says: "Come and get it, it is ready!" I ask: "What is ready? 90 day supply for both? "YES" she yells! No the most basic idea of human empathy or customer service. I am just an interruption for her. And I left their main competitor for the same reason! May be I should try Safeway Pharmacy next(?).

Store was closed with the employee at the cash register not letting anyone in at 10:50. Store…read morecloses at 11 amd searched out this location dealing with a slight emergency. Thanks Walgreens

This tucked-away pharmacy is your uncle's (or aunt's) pharmacy. It's very old school in a good…read moreway. The folks are very nice and polite, and your prescriptions are filled accurately and timely. What's not to like, right?

We've been using A&O pharmacy for several years now and we've always been an able to count on them…read more They are communicative, helpful and dependable. I also really appreciate the convenience of having the medication delivery service! We are able to get specific medications without an issue when other pharmacies were unable to assist. I also like that when I call it's easy to speak to someone directly and not sit on a long automated message waiting to figure out what number to push.

I was shopping and was surprised to see what I thought was deodorant not locked up. I asked Noelle…read moreand she said that's body wash and suggested maybe I would want to try it. I threw into my shopping cart. Very helpful. I asked one of the other ladies for an eyeglass repair kit and she walked me over and handed it to me. I walked by that area three times without seeing it. She saved me. Maria was so sweet as she checked me out. She smiled and applied all my coupons. All three of the ladies were polite, smiling, and helpful. Awesome staff.

this pharmacy is ridiculous. In January i had to go 5 times for the same prescription each time…read morewas told something different, then 1/28/26 they told me they will order my novo needle tips for me, but they have NO insurance Info ???? after rude service so i checked all through February and said out of stock, then in March it said need approval ( I have a voucher from Novo Nordisk, which they entered in the computer Every TIME. i checked 4/17/26 and it said OTC, see sales clerk, so i went 4/18/ (today) and was told by Pharmacist , still out of Stock, not a very common item. Are you kidding: you said you ordered it 2 months ago. Just too much to deal with. Bad customer service

Desperately needed earplugs for a dance event, and most don't fit in my ears. We couldn't locate…read morethe ones I needed in the store but Gabby went above and beyond and found them hiding! Thanks!

Went into the store on 4/26/26 from around 9:15 - 9:45 am. Saw a woman with her dog (a non service…read moreanimal). Went to the travel section for toiletries and saw three opened/stolen items, despite several cameras above that aisle. There wasn't a security guard at the entrance where they normally are to tell the woman about the dog, and I noticed no other employees noticed either. Before I left I mentioned all this to the woman at Guest Services (who would've/should've seen the woman and her dog. She had no answer to that or the stolen items and lack of security.

There's always a line at least 3+ customers deep at this pharmacy, I'm currently 6th in line and…read moreit's about 3:30pm on a Wednesday. Yesterday I came in a 6pm and was 7th in line. Perhaps the RiteAid closure is over burdening this pharmacy. I'm moving forward I'm transferring all prescriptions to Amazon

Lisa at the pharmacy counter was rude and unprofessional, and honestly it was shocking to encounter…read morethis attitude as a customer. The rest of the staff here has always been great, but this really needs to be addressed: basic professionalism shouldn't be too much to ask.

Store closing, almost nothing here. Came for aloe for a sunburn and didn't even have that. It's…read morejust the dregs. Sign saying last day will be July 20, 2025

I filled a prescription here for the first time, and the 2 stars are for that process. Transferring…read morethe prescription online, getting notified it was ready, and picking up the prescription was painless, and only one person was in line in front of me. The store in general honestly surprises me it's still open - I would say overall, 50% of the shelves were totally empty. If I was going for a retail item, I'd have no confidence it was even in the store at all. No wonder Rite Aid has been closed in so many states! I tried one of their self checkout stations to buy something else, and the station froze mid transaction. The employee said that happens all the time, but a minute later, the station had finished my transaction (without applying the $4 credit I had for opening a rewards account). The employee just said it would be there for later and made no offer to refund the accidental charge from their broken machine. Not impressed.