I went to this Walgreens pharmacy today to pick up a prescription after receiving an automated voicemail on February 17 stating it was ready. When I arrived, the pharmacy staff member told me the prescription could not be filled until March 2. When I explained that I had received a call indicating it was ready, I was told that it didn't matter who called me and that it was not ready. I tried to ask for clarification or additional details, but was told they did not have time to look into it and that I could step aside and wait. The interaction felt dismissive and rushed. In a pharmacy setting--where customers are often dealing with health concerns--clear communication and basic courtesy are especially important. At the time of my visit, the store manager who oversees the pharmacy staff was unavailable, and there was no one else to address the issue. I'm sharing this so others understand the level of customer service they may experience at this location, and in the hope that feedback like this leads to better communication and a more respectful experience for customers. read more

Walgreens Pharmacy - Phone call from Walgreens - Drugstores Near Me - Huntington Beach, California

Wow! Nicest pharmacist ever! Needed an Rx quick. Other store out. She put it together in 15 mins. Others in store super nice, friendly and efficient. Best pharmacy experience I've had in decades. Well run shop! read more

I tried the drive through recently for an otc medication. (over the counter) The clerk said I should come inside. I explained I had broken a bone, you would think the walker in the car might have been a hint. So she did get it for me. read more

Complete crap. Have been Hung up on 6 tomes in a row. Cant get blood pressure med prescriptions now for 3 days for this bs. Walgreens is terrible Terrible not the first time. Loosing customer immed.for 6 months everything is a "technical problem" "Edit" now 11/11 and fourth day cannot get though and cannot come to pick up for care giver reasons. Cant call (they wont pick up or fox problem) cant do shit read more

I was on hold for an hour just to find out if my prescription is ready. very bad customer service and it said to call back in a later time. what a freaking joke. read more

Love this pharmacy. Very nice staff, easy drive thru, small selection of products but I get all of my prescriptions and vaccines there.

The pharmacist who helped me, I believe her last name is Nguyen, was amazing. Definitely not looking forward to getting my booster shot and in a piss-pore mood about it, I was distracted by her upbeat and positive attitude. She was very quick to help out and definitely made what would normally be a dark smudge on an otherwise ok day... not quite so bad... It's not easy to deal with customers all day and but she made my day better. I honestly appreciated the vibe in this small but very tidy Walgreens... Highly recommend read more

Worst attitude always from the pharmacist tech helping the pharmacist. Always super bad attitude, immediately always tells me the insurance doesn't cover the script every month when it does so I have to wait for a day for them to actually do their job to go back and get the medication. Maria is probably the worst I have encountered. Hoping they get new staff sooner than later they use to be amazing. read more

Took a Covid test on 12/13/2021. Lab still hasn't received it as of 12/18/2021. This location is not friendly and does not care if you have to cancel a trip. It's as though they purposely want to sabotage your plans. All other clinics and locations have a 2-3 day turnaround knowing that that companies want you to test within 72 hours of your plans. (Nobody asks for a test 7-10 days prior to plans.) I don't know if it's only this location that FAILS to send your test to the lab. I've never had this happen before at other testing sites or clinics. read more

Find another pharmacy! Half the time they don't have the prescription and it takes them forever to get insurance approval. May not matter to you but it does to me. Good luck read more

I went to get a flu shot at this walgreens. After waiting a half hour, they indicated that based on their protocols, they couldn't provide me the medicine. CVS has no problem....go there... read more

Forgot the managers name :/ but left Walgreens on beach and will continue to come to this location. Had a bad experience at Walgreens on beach and brought it to this location and the manager (working 2/24 @8pm) was very patient and kind. He was able to resolve my issue with no problem at all. Also, Debbie the cashier is always helpful and sweet! Thank you guys! I'm attempting to coupon and this location has been very patient and helpful LOL read more

I needed to pick up my prescription and they advertised being open until 9pm. It's barely 8pm right now, and they were closed! I understand closing shop up earlier if its dead, but at least keep the drive thru open to take care of the customers who need their medication! Every other time I've been in there, they have been okay in customer service. Not the best Walgreens I've been to, but this definitely made it one of the worst. read more

They are liars. They advertise as approved Hawaii Covid Test, which requires to be taken within 72 hour window, but their turnaround exceeds it, therefore it is not usable. I called the Pharmacist, and was told that they failed to ship the sample. This caused a vacation to be cancelled, and expenses to be had. Shame on you! read more

This place redefines incompetence. They literally never get anything right. Not even a simple refill. When they say something is ready, it never is. They do everything they can to make even the simplest transactions complicated. Worst of all, they make pathetic excuses and offer total indifference. We are done with this place. Save your sanity and go anywhere else. read more

This is the best Walgreens in HB!!! Extremely fast service every time. The whole staff is very knowledgeable and helpful. Always greeted by my first name and with a "welcome to Walgreens"! Highly recommend this pharmacy. Their hours are 8am-9pm on weekdays and 10-6 on the weekends. They go to lunch on Saturday and Sunday from 1-2. Cannot say enough good things about this Walgreens. read more

Walgreens Pharmacy - Drugstores Near Me - Huntington Beach, California

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Where to start? If you can, go to an independent pharmacy. Avoid going through the drive thru at all costs. They do Covid testing and if two cars in front of you are in line for that you will wait 30-45 minutes. read more

Actually I go there once time I find like people inside first they are not helpful so what I ask such a medical question the lady answer me with rude I don't know why u are dealing may be with patients u need to behave good and help them not giving them a bad service how come theirs supposed to be doctors they don't know anything about medical actually thank you read more

After trips to two other locations, neither of which actually treated me like an actual customer or person, I came here, thank God! Marcie is beyond friendly and actually had an interest in me as a patient. I felt like I was in a small local independent pharmacy rather than a big box and it's refreshing! I will be filling the rest of my scripts with Marcie and you should too! read more

The manager operates a first class and highest quality establishment. The manager and her pharmacy team care and respect their customers. This pharmacy has been our pharmacy for years and even though closer Walgreens exist, our family insists on using this location. We trust this pharmacy with our life. Thank you for the outstanding service. read more

So, I have systemic lupus. I'm on two chemos along with other medications. With lupus, you get lesions in your mouth and all over your skin. It's extremely painful. Long story short, in order to stop the itching and pain, I'd take over the counter Benadryl. But I couldn't keep paying for bottles of it, because it gets pretty pricey. So, my doctor gave me a prescription for injectable Benadryl. One shot a day to ease pain. Anyways, I called to see if they had it in stock because cvs said they are ordering it but will take awhile, so if I called around, they could transfer it. When I asked him I could hear the disgust in his voice. He told me, " uh we'd never have that in stock and no one should besides the hospital." Okay, dude I have gotten it before and it's not an opioid. It's simply BENADRYL for allergic reactions and my painful skin! Don't judge someone over a simple question. read more

Pharmacy was quick and easy. I had been trying to get my prescription fill for 2 days at a CVS and they couldn't do it. Walgreens had it filled in 30 mins. read more

They have gotten much better at their refill process. I like that they keep your card on file so you can do a quick pay. It's also nice they send an email and a call when your prescription is about due. read more

This is the Best Pharmacy ever! You don't have to walk in and deal with all the things that a regular Walgreens has ( shoppers, kids, lines). All the pharmacist are wonderful, and Marcy is the best! Thank you for all your years of service! read more

HORRID HORRID HORRID!!!!! These ppl are awful and absolutely incapable of doing their job! We tried 4 times, with 4 different prescriptions, each time was the same issue...they continued to try to access a 3 year old account which we repeatedly said was EXPIRED & gave them our current insurance card every time! Any business lacking common sense at this level should NOT get your money. read more

This is the best pharmacy ever. The manager runs a professional and caring pharmacy. The staff always are considerate, professional, caring and genuinely goes all out to help us. Whether if it's prescriptions or insurance issues, they are always able to help me and my wife out. A huge shout out to the manager, Marcie, she's a top notch professional who cares about her patients and customers. read more

The pharmacists here are awesome . Dan and Marci are the best! They always are helpful. Matter of fact the entire staff kicks ass. They even remembered my name! read more

Shabby, very shabby, lots of stuff but a lot of it was on the floor and where it shouldn't be at. A little maintenance people, that's all it needs and work on the customer service. I hate when you ask for something as simple as children's cough medicine and the employee just points in a direction, can I at least get an aisle number, geeze read more

I have been getting prescriptions here for years. They always have my medication in stock, they are always polite and considerate, and they always go out of their way to make sure I have what I need. read more

Terrible service I had to get me moms pain meds after eye surgery. They told me to come back in 20 mins. Really for 4 pills of regular old Tylenol #3??? I couldn't leave my mom alone after surgery so we sat in car with air on cuz it was 90 deg out. 20 mins later got moms prescription. Drive thru yeah and wait in parking lot!!!! read more

I like this Walgreens. It is right down the street from my parents home. I went in to see if they had St. Johns Wart, a good herb for headaches. Even though they did not have it, the person at the pharmacy was kind to say she could order it for us. Thank you Walgreens! read more