If I could give this place negative stars I would! The pharmacy service is deplorable. They NEVER have the medication I need and it takes a week for them to get it. I called and when the pharmacy finally picked up, they couldn't give me an answer to a simple question. They left to check and never got back on the phone! Terrible service, staff are uninformed and defensive. read more

They NEVER have my medication on time, it was supposed to be ready around 3pm it's now 8pm and I still don't have it although I called before I drove here and they said it would be ready for pickup after 7:30pm. and I hate that I go through the drive thru, and they tell me it's not ready, either get back in line (behind 5-6 vehicles) or get off and come inside. Not cool. read more

I hope the corporate reads these Walgreen reviews! There is a wonderful employee by the name of Ricardo who has excellent customer service skills and knows what he is doing. On the other hand there is always a Grinch named Lorena who has absolutely no customer service is extremely rude and should not be working in the public service. It took about an hour to fill one prescription after being in the emergency room for 9 hours the topping on the cake is waiting with a Grinch at Walgreens. read more

Worst pharmacy ever. No professionalism at all. Too lazy to call and check insurance. Refusal to help in any capacity. Given a number to call with our information and they simply said no one answered. We call the number two seconds later and the insurance answers immediately. Horrible attitudes and unfortunate for other people that have to frequent this place. Best part were the homeless guys surrounding the place were on my side in the situation that took three hours. Finally picked up the prescription and went to cvs in Redlands and they made the same call and I had my medication in 15 minutes. Made a yelp account because of this establishment only. read more

How come this new broad at the pharmacy (Kimberly) can't seem to get her life together. She speaks like she came from east LA and is trying really hard to speak properly but it isn't working. And EVERY single time, "do you have insurance?" "Yes." "Do you have the card?" "No." "Well it says you don't have insurance." "Interesting... it showed I had insurance yesterday and also every other day for the past 10 years..." "uhm hold on...." then someone comes to help her and suddenly I have insurance. What should be a 3 minute process takes about 15 with this one. This walgreens pharmacy is always busy as hell every day, having a slow ass person makes it that much worse. Guys, train your people better or make sure the people you're putting on the front line have the proper amount of brain cells to complete the job efficiently. Thanks. read more

Great place ta shop. Has all necessities and best of all its 24 hours. Just can do without all the homeless asking for money.

Worst pharmacy ever. Not sure why they are considered 24 hours when they can and always legitimately tell you to fuck off because they are "short staffed". When you are running a business, and your hours of operation claim to be 24 hours, it is not the customer's problem or fault when you don't have the ability to fill prescriptions. They should not be 24 hours if they can't ever act like it. read more

Freaking Drive Thru to get your meds is ALWAYS to freaking LONG and the WAIT don't even get me started!!! I'm actually in line 4th Car and I been waiting for more than 20 minutes. The reason why I don't leave is because I NEED MY MEDS! Why does it always take so long??? Omg!!! Friday 4:ish. Almost 5 now fml I have places to be! Afraid to go inside and find it worst. read more

This place is really messed up. If it wasn't for the pharmacists warm heart my wife would have suffered through the night. I went in at 1:00 a.m happy that they were open since my wife couldn't stop coughing and I greeted the main checker named John and told him how relieved I was that they were open. The pharmacist then helped me get the right cough syrup. But once I went to pay it all went south. I had 8 dollars in quarters since I thought I might as well use them since I didn't deposit my check yet. So as I pulled the bag out John goes ,"Ah man nah. I can't except that." I thought he was joking so I said, "except what?" He then said,"nah that has to be rolled." I told him it's money and he didn't care. I asked where would I possibly go right now to get theses rolled? And he asked if I wanted a manager. I of course said yes but she was outside of the doors smoking so I had to wait. I then thought maybe the pharmacist would do it. I got the bottle of medicine and at that point he tried to literally take it from my hand and said," don't worry bro I got it." Small tug of war ensued as I told him I want to ask the pharmacist if she'll do it. Finally he let go and I went and told the pharmacist what happened. She called the manager named Unique on the phone and I heard the manager telling her not to except my money. The pharmacist was very nice since she heard my wife on speaker coughing badly and took my money. This is the first time I've ever went in this Walgreen's and I will never go back. I've been a cashier and the only reason they didn't want to take my money is because they are plain lazy to count it. Maybe it's too confusing for them to count so high? I don't know but be warned. John and Unique suck. read more

This pharmacy is a joke. The only positive thing is open 24 hours. It's bad enough san bernardino has a bad rep, but service like this doesn't really help. Walgreens, you lost a customer!!! I'm sure you don't care but when others read this post you'll loose theirs to, and that's good enough for me read more

HORRIBLE!!! 24 hours bullshit I been sitting in the drive thru for 30 mins & the stupid guy seen me waiting! This is pathetic my daughter is sick it's late and she needs her medicine and I'm in a bad area. I should of just drove further this place is full of shit!!! read more

would not give give one star but it made me!! this place is soooooo slow.... you go through drive thru and it takes longer than in the store and that isnt saying much! they take like 20 mins per car. wouldnt be so bad if the employees moved with a sense of urgency... this wont be my pharmacy much longer!! read more

I was so stressed due to car trouble and needed a battery for my key. The woman at the front was helpful in helping me find a battery. Two male employees (one who was off duty) took the time to help me unscrew my key to replace the battery which was stuck and took over 20 minutes. They were so nice and patient about it! I am so grateful and don't know what I would've done without the help! I can't say Thank you enough!!! read more

I cannot even begin to list the many horrible times I've come here and received horrible customer service! My first rude service was when I came in to buy some eye lashes I waited for the beauty advisor who sure didn't want to help anyone because she was too busy doing other things in the store. I ended up waiting in line to ask for help only to be redirected to her. The employee had to page her to help me. To top it off she then redirected me to wait in line because she didn't want to ring me up at the beauty register. Another time I came in and there were no shopping carts. The only ones inside the store were stuck together and when I asked if there were any more the girl at the register told me no and that I had to go collect my own cart as I was holding my at the time 15 month old daughter in my arms struggling with items I had grabbed. I was very upset!! The third time was when I called and asked if they had a particular battery in stock, the girl I spoke to said yes but I sent my boyfriend in and when he went to purchase them the attendant said they didn't have any in stock and that we were misinformed! I wish I could avoid this store completely but I do like using my discount as I am an employee at a different store. Never in my life have I seen such horrible service! The employees annoy the hell out of me!! read more

The WORST pharmacy staff ever!!!!!! Most unorganized staff I have ever seen!!!!!!!!! I waited an hour for my daughter's medicine just for them to tell me they didn't have it in stock smh read more