As an update from my last review, it was definitely disappointing to find out that my photos were developed but I had never heard from this local Walgreen's. What was initially an exciting experience, turned out with me waiting 3 and a half weeks with no phone call (when I was told 2 weeks would be the usual waiting period). I had to call Walgreen's myself and be put on hold before speaking with the film technician who told me my photos were complete blanks. Having the woman before me handle my film, she pulled the roll and touched the strip herself, overexposing the film and ruining the quality of the photos that were in the running to properly develop. Having not heard a word and had to reach out to them before driving over, was a huge disappointment. No word or call from them regarding the fact the film ruined in processing, or that I wouldn't need to pick them up was poor customer service on their end, and the tech who spoke with me wasn't at all friendly on the phone. Never will I develop film with Walgreen's moving forward. read more

Worst customer service. Called ahead of time telling them I'm 5 minutes away to pick up a photo because I know they take a while in the store. They told me they'll have it ready by then but when I got there it took me a while to even find someone to help me. read more

This place very convenient because it is close to home. This is my go to for pharmacy or any last minute things that I need. Also during Christmas they some cheap things for last minute gifts or for the white elephant gift that you keep putting off. read more

WALGREENS This is the closest Walgreens to where I live, so this is the one that I visit the most often. It's clean, well-kept, and under good management. Each time I order a photo item: 8x10, prints, photo albums, the staff at Walgreens is always on top of things and I get my orders super quick. Plus, this location is next to California Ranch 99, where I like to do grocery shopping, so kudos on the great location! read more

What a disorganized clusterf*ck. Went in here to buy deodorant for hubby and it became a freakin' scavenger hunt. We couldn't find a sales associate (the only one we could find was working the register) to ask. We scoured the store, going up and down the aisles, and circling the perimeter of the entire place thinking we just passed it up. After 20 minutes we said forget it and went to Lucky's instead. At least we knew where it was there. read more

This is my go-to place to grab anything. I say anything because sometimes I'm lazy to go to Target and actually "shop." I swear the employees know me! ;) This place is very tidy and clean. The employees actually know where to direct people who don't know what aisles their products are in. (That's sometimes me!) Not to mention their pharmacy is great! Love the text refill feature they offer. Saves me my precious time indeed. read more

I like to browse Walgreens's cosmetic section. They usually have the newest collections on display around the cosmetic counter. Sometimes it's good to ask, because one time I couldn't find a new product that was also on sale & it turned out that they employee has the whole display on the ground behind the counter. After I chose which one I wanted, she put it back on the ground. I thought thought that was a bit odd. Also Watch out, cause the checkout line can get long very fast. read more

I have tried to befriend this pharmacy local to my home many times over the past 5 years, but my patience has been completely tested and I have nothing left in me for them. It would be one thing to just say they take far to long to fill a prescription (days) frustrating both myself and my doctor, but they have found a way to regularly take it up another notch, by losing prescriptions altogether and not telling me for a week later. It's true. I feel like I am their customer service 98% of the time instead of the other way around. In addition, their regular shelf items cost far more than the Target 200 ft away. read more

I went there to get pictures taken for my passport. The pictures were supposed to take about 15 minutes to get printed... it took them over 30 minutes for me to get the pictures. The pictures came out grainy and pixelated. Not very good. While I was waiting around for my pictures, I found that they have a small section for Asian snacks that are overpriced... Interesting huh? In any case, for pictures, it is still cheaper than anywhere else, but be ready for not-so-good pictures. Or! take the picture yourself and print it out there for less than a dollar... read more

The level of incompetence at this store is astounding. I tried to purchase a six pack ack of ginger ale at the store and they refused to sell it to me stating that the item was not available in their system. The shelves were well stocked with this particular item. I left empty handed. read more

Worst walgreen store. Even for prescription medicines that are urgent they take hours and hours of processing. What do they do exactly that takes them hours long- even up to 5-6 hrs? My daughter had pnemonia and needed antibiotics, they wasted a day saying its in processing and her condition worsened and fever went really high. Not helpful at all. read more

Curbside pick up isn't curbside pickup if you have to go inside the store to pick up your order! Why do you even offer such service?

I've never had a cashier look to see if my 10s and 5s were real while a line waited for her to finish.

The pharmacists here are doing a GREAT job. I needed an urgent prescription and it was my first time getting one in years. They helped me figure out my prescription insurance information patiently over the phone. And my prescription was ready well before time. I was very afraid of going to the pharmacy during covid-19 but they assured me that they have social distancing and masks were a requirement. Thank you Walgreens at Morrill. read more

Fairly priced Walgreens, I found that the store was clean and the shelves appropriately stocked. I found that Walgreens over in south/east San Jose run more sales than this particular store, but maybe that was just my timing. Overall quick and simple shopping run. read more

worst customer service ever compared to the other walgreens i've been to. i haven't been this frustrated like this in a long time. not only did they embarrass me but they also wasted my time. idk if there's not enough workers or if they're deaf?? girl w the red money peace walked past me in the personal care section 2 times... i had a feeling she worked there but then she totally ignored me so i assumed she didn't... i had to walk to the front to get in the paying line for help just to see her walking around... the cashier. then i finally got helped but the whole time when i pressed the button for help in personal care it was announced at least 6 times and no one cared enough to check in?! how rude! they saw me standing there too... and they were just socializing. then when i walked to asked for the item i needed in a very low voice... should get the hint that i didn't want ppl knowing what i was buying and she announced it loudly... i literally wanted to just walk out. read more

Good grief, people, clean your freaking windows!!! Your store looks disgusting with tons of cobwebs hanging from the corners of every window and whatever sludge is thrown on in places. I will not go in again until you get this cleaned. You make the whole shopping center look Ghetto. Even the empty grocery is cleaner than your horrible store front. Either fix it or close. I am disgusted every time I drive by. read more

I've heard that this Walgreens has bad customer service especially the older female staff. I went in for myself and found this to be true. I purchased items using a couple coupons, and the cashier with long gray/white hair said "wow" in a condescending way when I handed her the coupons as if it's preposterous for me to use coupons. She stood there for a long while reading the coupons. I pointed out the ad and explained it, and she pushed it to the side angrily without saying a word. She eventually scanned my coupons, did not tell me my total, which I figured out on my own by looking at the screen, gave her the money, she did not ask me if I needed a bag nor did she hand me my items nor hand me the receipt, she just placed the receipt on the counter, not a word from her saying thank you or anything! No eye contact either! Customer service is so important so I filled out the survey on the bottom of my receipt and have not received a call or any feedback, which supposedly managers are supposed to call customers who give negative reviews. Oh well. I'll go to other Walgreen locations in the future. read more

I've been going to this store location to develop my pictures. One flaw about developing pictures at this store is that the store only have the glossy option if you choose to pick-up your pictures, but have the matte option if you choose to have your pictures mailed to you. It's frustrating to not have a matte choice for pick-up because I really like this finish and I do not want to pay shipping when I live close to this store. Other than that, Walgreens offer many sales and deals when choosing this company for picture printing. read more

This Walgreens has been my go to place for medicine for 12+ years. The employees that work here have always been pleasant and very friendly. It does get packed at times at the registers but when that happens they quickly open up another register. read more

Very BAD SERVICE. I had 2 disposable cameras. I asked Karolyn the lady how much to put both onto CD. She said around $9, so I called my husband on the spot and he said it was ok. So I asked her again how much it was for both cameras to be developed into CD's to double check, and she again said $9. I was going to pay right away, but she said to pay for the CDs when I picked them up later in the evening. When I went to pick the CDs up, a different lady was there. She said the total for both CDs were $20. I was confused because the previous lady said it was around $9 for both. I talked to the manager named Chris and he said that every time he was around her, she would say $9 for each camera. So I was like, what? That's expensive, I even asked the lady twice how much for both and she said it was around $9, so that's what I told the manager and he said, I wasn't around there to hear what she said. So I gave up on fighting and I said that I would tell all of my friends and family to not go there. In the end, I had to pay the $20. Which was not worth the time wasted. read more

This review is mainly for the pharmacy. I switch my pick ups between this location and the others on McKee and also Capitol. This is my favorite location because the pharmacy techs are super nice and helpful here. Even though this one is out of the way, I have been coming back because the line is shorter here than the other two locations. If you have any questions or problems over the phone, they are super willing to help you or answer your questions without rushing you. I had a predicament where my prescription was not available at another location and they failed to mention that it was because the manufacturer stopped making it. I only found out after calling this location. I kept wondering why the other location all of a sudden stopped carrying the medication but if they had just told me I would have stopped trying to refill it month after month. The store itself is pretty empty most of the time so check out is always easy whether you're at the pharmacy or the front counter. read more

I have shopped at this Walgreens, and have found it to be in need of housekeeping. Some areas look as if they needed dusting. There are some products, which I expected to be available, but were unable to find. The worst part of my visit was the rudeness of this store's personnel. Dennis S. read more

Place isn't too organized and it takes awhile for some of the cashiers to clear the lines. One even forget to apply the discount coupon on my cough medicine. read more

Never Busy but prices are not very competitive. Gel hair Spray or any over the counter products. I would rather go down to Target which is in the same complex. read more

Best Walgreens that I've been to. I especially love the worker, Christine. She is this little old lady who is the sweetest person ever! She will definitely brighten up your day once you meet her. All the employees are extremely helpful (not sure what other yelpers experienced). Although they run out of things quickly, they always tell you when they get a shipment/restock and every time I come back on the day they tell me, they really did restock. :) read more

I came to this store to pick up my refill medication and Trini greeted me with beautiful smile. Very friendly and she made me feel welcomed. That's what customer service supposed to be like. read more

The Worst service ever, i came in to pickup my photo on a Saturday, wait 15 mins to get photo, wait another 15 mins to get someone help to get a sonicare tooth brush out of the counter. only 2 -3 employee working for the store on Saturday? not including the Pharmacy. read more

So I was Mother's Day and I went in Walgreens to get some roses for my mother. We were eating ice cream too, you know enjoying the day then this cashier was like leave your backpack here, cuz they think that I'm going to steal also when my cousin went to go pay for roses they thought we stole the ice cream too like bitch wtf. read more

There's hardly anyone working the photo counter and the pharmacy takes forever...I think they lack manpower here.

Bad, bad, BAD!!! I dropped in on a Saturday morning to print 4 photos from a USB card. There was an employee helping a man at one of the self help kiosks, so I went to the other kiosk. She told him his pics would be ready in 15 minutes, "just wait here". I processed my picture selections and at checkout, the screen said my pictures would be ready by 10:15 today. It was 9:45 at the time, so I figured it was doing the old "underpromise/overdeliver" thing. I went to ask the lady how exactly the pickup is handled, even politely said "excuse me, quick question" because she seemed busy at her machine (the customer was standing back). When I mentioned the 10:15 time, she interrupted me and said it was a busy day, I should come back at 11. WTF? One other customer in sight and it's a busy day?!?!?! To print 4 pictures for me?!??? An hour and 15 minutes to print four pictures---when she just told this guy to wait 15 minutes????? Avoid this place for photo printing and go to FedEx if you want to avoid getting pissed off!!!!! read more

Very bad. Pharmacist is too rude.I wish there was an option for no start as well. It was on 10/15/17 our 6 year old had severe ear pain and had to rush to urgent care at Mountain View. And the Antibiotic prescription went to this place as this is my pharmacy from past 4 years. Reached the pharmacy to collect my medicine at sharp 6pm after directly coming from Mountain View. They had just closed the door to the pharmacy and I knocked the side door and the Pharmacist asked the name of the kid. When I told her she rudely shut the door on our face saying, "we are closed cannot give the medicine". When I looked at the time it was 6.01pm. Since both of my kids were with me, it effected them so much. They kept on saying how can she be that rude. She should learn to be polite. Even if they are closed, she should have good manners to say it politely without shutting the door to our face so rudely.I am not going back to this pharmacy again. Kids are still asking me whether I complained to the manager of that lady so I had to force myself to provide this review. read more

I don't usually write reviews but people need to be warned how shitty this Walgreens is! The manager is super rude and she told me that a product would be here on a certain day. Was it there that day? NO! I was beyond pissed off. read more

Came here on Sunday to get some good deals they had going on for their July 4th sale and I must say I am impressed by their customer service. :) Compared to the other Walgreens near McKee this location is 100 times better hands down. Over at that location whenever you need an associate to help you out it takes almost half an hr even though there aren't any customers. At this location there's always someone to help you out. I had an online coupon that didn't apply at checkout and I asked one of the associates about it. Since he couldn't figure out what was wrong he gave me $1,000 in rewards points to make up for the dollar that didn't apply. (1,000 points is equivalent to $1.00) Also another thing I like about this location is that they are very organized and whenever there is a long line someone in the beauty department will always offer to take some customers to help the checkout line go down. Will definitely go back to this Walgreens instead of the one on McKee. :) read more

By far the most useless and unhelpful pharmacy! Long lines, and no help! If there's a problem no solution is offered and everything is blamed on the Doctor. Weird that I can call my doctor and get ahold of them but they don't... Safe yourself the grief and time! read more