If you want honest pricing, professional technicians and a just all over good experience when…read morerepairs are a pain,,this place is the go to. I'm from socal where everyone is a scam and just in it to make a killing,,, so my vision is clear now,, small towns in NorCal are the best. This establishment is what us old folks grew up with, would give it,10 stars if possible.

We were visiting from out of town and had our brakes done the previous day. They were rubbing and…read moremaking a loud sound. I went in to get it checked because I thought it could be the dust plates. They attend to me very quickly and told me he will have answers for me after they take a quick look. He told me around 30 minutes. I got some coffee and when I returned, they had fixed it for me within 30 minutes and to top it off, they didn't charge me because it was a simple fix!! What a great surprise. Please support this business and do not hesitate to go there with any of your car needs. Thanks again!! Excellent service!

Awesome experience- had another company cancel my tow truck after 90 minutes. Called Raya's…read moretowing. My tow truck arrived ahead of schedule, fixed my problem with a friendly considerate driver at a lower price than the competitor who cancelled. Thank you for making a bad situation a little better.

Fantastic experience! My Ford Ranger was stuck in an area just next to a very way too steep…read moredriveway with my tires skidding wildly on the asphalt and landing back almost to the edge very steep field on the side of a mountain. I was terrified! I called Raya's Towing and he came right away and pulled my truck up and out with a very long cable, very slowly and carefully. Very reasonable cost -saved my truck and my day!

Had the unfortunate event of getting a flat tire today and was in dire straits…read more They sent Brian and my man was awesome. Great attitude and took care of my car like it was his. Was fast and got it up and where it needed to go in minutes. Thank you Brian!!! LIFE SAVER!!!!!

Horrible Experience with Smith Automotive Towing and Recovery…read more If I could give zero stars, I would. Smith Automotive Towing and Recovery is by far the worst towing company I have ever dealt with. My car broke down, and after calling them, I was told a truck would arrive within 30 minutes. TWO HOURS later, I was still waiting, only to be met with a rude dispatcher who clearly couldn't care less. When the driver finally arrived, he was unfriendly and unprofessional, acting like he was doing me a favor. To make matters worse, they charged me an outrageous fee for a simple tow--way more than they originally quoted! The worst part? My car was damaged in the process, and they refused to take responsibility, blaming me instead. Do yourself a favor and stay FAR away from this company. Unreliable, overpriced, and completely unprofessional.

We were in town on vacation, and our car needed a new alternator. Super stressful. We called…read moreThursday morning and they were able to squeeze us in and have the car fixed that same day. Vacation was saved! Guys were super friendly and didn't try to upsell us on anything else.

Had a dead battery while on a camping trip nearby, was recommended to come by for a new battery and…read morewas helped by the wonderful Emilio and the rest of the staff. They were able to help us right away with friendly and helpful service and we were on our way without any hassle. Would highly recommend to anyone in the area. :D

About two weeks ago on a trip to see my oncologist in the city, the powers that be decided I hadn't…read morehad enough bad luck lately, and I ended up on the side of 101 standing (thank God) next to my upside down SUV with no clue of what to do next. During the next two weeks I asked everyone I could for a ride to go retrieve my belongings from my vehicle & finally found someone willing to drive me. I had to take the day off work because the tow yard is closed on the weekends and is only open during bankers hours from 8-5. I called when we started out to make sure they knew we were coming & the guy said no problem although he would charge a fee for coming to unlock the gate. I figured he might want $50 and was fine with that. When I finally arrived-and only 30 minutes after they'd closed-I called and told the guy we were there. He then told me he was eating dinner and would come open the gate for $200! I was dumbfounded and explained that I couldn't afford to pay that much & the man grumbled something else and hung up. About 10 minutes later a truck pulled up next to us and a rough looking guy growled out the window that we needed to get the f*** off his property and that we were causing his cameras to go off. When we tried to explain our situation he told us to get our sh** together and get off his property again. What happened to customer service? He wasted his time and gas to show up there anyway, would it really have hurt him to unlock the gate and allow us to grab the stuff from my vehicle? I live almost 3 hours away and now will have to try to figure out how to come back down here, again. As hard as it was the first time, I am not real optimistic about it happening a second time. With all the money that tow companies charge, I doubt it would have really hurt him to have a little compassion and try to be helpful this one time. I mean he obviously won't have a hard time figuring out some other way to squeeze the next guy who comes in after having hard times. What a jerk! I hope that someone else will call a different company and not give this man anymore business he doesn't appreciate.

I had the best experience with the guys at McCaffrey's- I have never been treated with such…read morekindness and decency and compassion in any business but especially anything to do with cars and towing/storage... i know how towing and storage works and what they can do after 3 days with a lien and they didn't do that to me....I can't stop thinking how grateful I am to them for how amazing they were to be willing to help me and work with me and getting me back into my car! I am so touched because they went above and beyond for me and deserve a huge thank you!!!!!

Driving down to Richmond from Eureka my car died don't know why yet I called AAA and they quickly…read moresent someone from T and T towing the gentleman was named Ryan if I could give him six stars I would soon as he got on the phone with me I felt relieved knowing I was in good hands he showed up promptly and quickly we had a great conversation all the way back home I felt really bad for the guy that he had to go all the way back but it sure was a savior to me. Keep up the great work you guys Ryan you're awesome

I think that this is a scam outfit. I just called the business to request a receipt for a charge in…read moreWillits CA for a flat tire change and the woman who answered said she didn't have a man named Keith working for her, she was very rude, and would not listen to what I had to say. DO NOT CALL THIS TOW COMPANY IF YOU CAN AVOID IT!!! There is something very fishy about how they do business.

I got stuck in a ditch after over correcting and bless Nancy and Tinos hearts!! They were so kind…read moreand calmed me down after the accident. If you have any towing needs on the Mendocino coast, contact them!!!

Short verion: I…read morewish people like Tino & Nancy @ Orca ran more of the places I do business, they improved everything they were involved with. Tino runs an outfit with character, courtesy, and proper old-school know-how. Detailed version: Our Class A RV had some trouble (lean fuel condition, lead to a stall - frozen starter then left us stuck) on the way up the coast soon after leaving Mendo. It was early in the day so we figured we would have no trouble using our Good Sam membership. 9 hours later, we still hadn't had tow dispatched. Light was fading, a CHP officer that stopped by said he didn't expect Good Sam to handle it in fewer than three days, so I started calling around myself. I called Orca and Tino answered the phone. He listened to me calmly, as I explained that the CHP said a local tow-shop owner lived about a mile from where our rig was stuck, had the correct size truck, and believed it was him. Tino candidly said it wasn't, but he knew who they were talking about. He gave me the Owner's name, shared their contact info, and wished us luck. Integrity. I called the CHP's outfit, got a dispatcher willing to contact that owner, and was told they wouldn't be able to take a swing at it till the following afternoon. After plenty of additional calls to dispatchers as far as Willits and Ukiah (really), including Good Sam admitting they had given up trying, I tried Orca again. I explained I'd been working with Good Sam all day, had no luck, and asked if they'd be willing to try. He agreed and even dispatched a 2nd driver to help. Now after midnight, not only did Tino come out, he stopped to pick us up (we'd gotten a ride into town, assuming we'd need to sleep somewhere other than the side of the highway). When we got back to our rig, we met the 2nd driver (Nancy!). With tow-trucks and all their lights at the front and back of the RV, I asked, before the hassle of towing, if they'd mind if I tried shorting the starter to 'limp' into town with the lean fuel issue. Not only were they willing to let me give it a shot, Nancy volunteered to see if it would unfreeze while I tried starting it from inside. To keep this story from getting any longer, in the end, we were able to get the rig started and Tino and Nancy followed behind with their lights covering our back as we limped along at 5-15 mph all the way into town. It's seems a rare thing these days, to get someone on the phone who will take the time to listen, never mind responding with integrity and know-how. With Tino and Nancy we were able to troubleshoot the issue, avoid dropping the drive-line and towing the RV (they shake themselves apart running on flat ground, forget about stresses involved lifting for a tow) and get the rig safely to town. I don't often get stuck somewhere I need someone else covering me, but I can tell you I'd happily have that someone be Orca towing anytime it comes up. They're good people, who know their business, and care enough to decline a tip and ask instead we check in once we get home safely. Wish I ran across folks like this more often. Thanks again Tino.