As a first-time visitor to a bath house, I was unsure of what to expect. Unfortunately, my experience did not meet my expectations, and I will not return. Upon arrival, the check-in process was disappointing. The staff member assisting us was notably unhelpful and rude, lacking any guidance on how the facility operated. This made us feel unwelcome, especially when we asked basic questions about the layout and amenities. We began our visit in the infrared sauna, which, although small, was clean. The steam room was functional and provided a pleasant experience. However, our time in the jacuzzi was far from satisfactory. It was not properly filled, registered at only 97 degrees, and had a concerning brown color with visible scum floating on the surface. Seeking to make the most of our visit, I attempted to swim laps in the pool, only to find that swim lessons were being conducted at the same time, making it difficult to navigate without colliding with others. After returning downstairs, we hoped to relax in the infrared sauna again, but after waiting for 15 minutes without any available seats, we decided to leave. This is no reflection of this establishment but after changing and walking upstairs to pay I witnessed a young lady popping her boyfriend's pimple in the sauna, which was subtle reminder of why I decided to cut this experience short and made the right decision to leave within an hour of visiting. My husband inquired about returning later due to the crowd, we were informed that re-entry was not permitted, despite having paid for a full day. I hadn't had a chance to tell him I wouldn't not be returning regardless. To add to our frustration, our total bill came to $148, significantly higher than the quoted $65 for day use. In summary, my experience at Wall Street Bath & Spa was unsatisfactory, and I would not recommend visiting this establishment. There are numerous other enjoyable activities to explore while in New York. read more

Let's start with... The front desk girl, Liliana, was EXTREMELY rude and condescending. I had called the day prior to confirm their Summer Special, World Cup Special. They advertised 25% off $100 purchases. Additionally, $45 daytime entrances 12-6pm. All which i had confirmed the day prior (and which was advertised on their instagram.) Between that time and the time i arrived (24hrs later) they changed their caption details. Luckily, and fortunately i had screen shot what they had advertised since May. Nowhere were these 2 offers not allowed to be overlapped. Even on the phone-call they gave me no issues and confirmed both were able to be used. Lilliana was so rude, spoke down to me, acted like she did me a favor when i was already spending $100 for their location. Mind you, it was SO DIRTY. So now, you're being rude, nasty, condescending and changing your publicized deal...i literally had screenshot proof of what they offered the day prior and how they argued with me the changed deal. She showed me a CHANGED caption. Eventually she did not want to continue arguing me as she said "i heard you 15 times" and that her boss was away when i asked to speak to someone above. I left with a dirty taste of the rude customer service, dirty Banya and unwanted urge to ever visit or suggest to others again. On a positive note, food was good. Future suggestion, speak appropriately to your customers, communicate with your colleagues, and take care of your place of business. The end. read more

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Fun experience, invigorating to go from cold plunge to sauna to steam rooms, warren of rooms (it's downtown Manhattan) but people mostly give you space, yummy pricey food. We go there once a year for a family birthday party. Watch out for mystery charges tacked onto your bill -- this year alone we had an unexplained 4% surcharge, a "credit card fee," and a 50% tip on food added among our two parties yesterday. read more

I really enjoyed this place. I wish I would've found out sooner bathing suit was optional lol

Relaxing, had a nice day there. I still compare these places to the old Luxor Baths back in the 70's. read more

Alright, let's just get one thing straight. This is a RUSSIAN spa, first and foremost. Stoicism is not rudeness, it's culture. If you are not into no frills, and are not open to a hole in the wall, perhaps less cleanly of joints, this is not for you. But if you are open to all of that like me; let's just say-- this is heaven! OMG, where to begin? I (adrenaline junkie, on-edge, neurotic thrill seeker) dragged my (low-key, open-minded, habitual, up-tight doctor) of a husband to this place on a Saturday. Around 60 bucks buys you a day pass into this mecca of an experience. There are 6 (if I'm remembering correctly) different sauna/steamrooms you can enter. Each with different temperatures/vibes. Me, being the nervous nelly I am, was observing the whole thing wide eyed and trying to get the gist of the regulars. Looked to me like: you go into each room, turn the timer, and just sit (well, as long as you can). Towels are a plenty (but they're not straight off 5th avenue, if you know what I mean [this may bother some people, but I consider it part of the "charm"]). Dressing/shower rooms are stocked with the basics, nothing more, nothing less. There is a yearly membership for $3000 if you fall in love (My pocket's not there yet, but maybe yours is). Faves: - Eucalyptus steam room (OMG the aromatherapy) - Cold plunge pool (after you blow off the steam) - "Mellow" sauna (for those of us that need that all-natural ativan) - Russian Sauna (king of the beasts! *Don't wear jewelry, you will get scalded and for goodness sakes, wet yo' hair!* Get slapped with cold water on a bush for an extra fee if you want the full experience) They even have a bar if you want to further dehydrate with a Russian brew or House-Infused vodka. I decided against that and went for the celery juice (like the basic white girl I am). It tasted, well, like celery-- but, made me feel refreshed and ready for round 2. Just do it. read more

Frequent former visitor but after tonight, never again. Filthy as all heck, with literal algae blooms in the bottom of the pool. This place obviously brings in money - what a shame the owners dont know how to use it properly read more

Great service! Highly recommended. Facility is clean and well kept. Staff are very friendly and professional.

If I could give a negative star I would. Even maybe a double negative. My friend got sexually assaulted at this place by an employee who worked there, in full view of other customers. He literally violated her with me and her boyfriend in the room under the guise of letting us into the sauna because he was offering a service that used leaves to stimulate something I don't know whatever. When we called to at the very least get a refund, the woman was incredibly rude and nasty towards my friend, who was already nervous about calling in the first place. I suggested we should go to authorities about it but all my friend wanted was a refund and to never come back, but the woman at the front desk literally just asked her if she had proof, which obviously she couldn't procure because she doesn't have access to the CCTVs, while also being so bitchy to her. My friend is shaken up and traumatized, and the phone call made it ten times worse. Never go here because there are creeps who not only go to this spa, but work here and the establishment actively protects them by not firing them or prohibiting them with interacting with guests in disgusting ways. Don't come here if you don't want to get molested. We will be pressing legal charges against this place because if this happened to her, who knows how many other people this has happened to. read more

At first I was a bit worried about the negative reviews but I have been dying to go to a bathhouse since before the pandemic. This was such a great experience. This is NY, so much diversity and just an overall great experience. This place has a full restaurant and bar with delicious food. When you enter, your temperature is checked and you are required to sign in. We did the day pass, which during the week is $50 and it's sooo worth it. It gives you access to the entire facility which includes a large pool, several hot tubs, sauna and infrared room (this was down at the time) but still overall it was worth it. With admission you receive a towel and slippers. You can rent a rob for $6 at the towel pickup area. The sauna was probably one of the hottest I have been to and what's cool here is that you can add on a services as you spend time throughout the facility. Key point, drink a lot of water prior to visiting, you will sweat every bit of it! Everyone is really welcoming and also guest will tell you the process when entering the sauna. You want to make sure you complete 1-5 rounds, after each round you have an option to take a ice cold shower or drench yourself with a bucket of cold water. Not sure what the benefits are, still researching that but I will say it's extremely stimulating going from one temp to the other. You feel extremely relaxed and just being in that environment helps you unwind. I really liked how there's a ton of space. If you're looking for less people during your visit go during the week, we went on a Friday around lunch and it was pretty busy. The food is so fresh, have the Greek salad, calamari and the mushroom soup. You will not be disappointed. I definitely think I will include this in my self care routine at least once a month and for the price point you can't beat it. I've been to a couple of other spas in the city and usually a day pass will run you around $90 bucks. Keep in mind this is a coed facility so if that's not your ideal space, you may want to explore other places. There is zero nudity at this place which is great, I'm not sure if I could have handled it if it wasn't lol. I will definitely return next month! read more

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It like a very old school Banya vibes spot. The food is actually really good and they keep it reasonable clean. I've been here twice already and would come back read more

First time at a banya, or Russian bath house! Definitely cleaner than the travesty that is Spa Castle though not as clean as Aire. I did bring my own flip flops and beach towel so maybe that helped. Good food (but slow kitchen). People pretty respectful. Didn't see your conventional drunk couples making out in the pool etc., thankfully. There are rooms of varying temperatures. From 50 degrees to 175 degrees. (That's right, 175 degrees.). There's also a normal pool, a jacuzzi, and an ice pool. The 175 degree room was the most memorable. Has multiple tiers where you can sit. The lowest one feels like a normal hot yoga room, the highest one pretty much like you're about to die. There is a possibility to buy a Russian platza massage which is when you lie face down in the hottest area of the hottest room, and someone comes over and brushes your body all over with birch branches/leaves, essentially stirring up even hotter air. I was sitting 3 feet away from a guy getting one and I felt like I was about to spontaneously combust from all the heat they stirred up. Right after the crazy hot room is when all the Russians casually go dunk in the 5' ice pool. I was unfortunately peer pressured into it after everyone else went and clearly lied about how amazing it was. Maybe because jumping into it was a near death experience and you're tricking your body into feeling overjoyed at having actually survived. Also don't wear contacts like I did. They literally froze onto my eyeballs and I had to *peel* them off after I got home. Fun stuff. There is also a steam room that's also hot and smells like Eucalyptus oil, kind of nice. The pool room could be a little cleaner. A little dark and didn't smell that great. My favorite part was the Russian food they had at Matryoshka. Huge menu of items. Portions are pretty decent. We had smoked herring (very good, literally every table ordered this), pickle plate (not bad, came with tomatoes, carrots, tomatillos, pickle, cabbage, and mushrooms.), veal pelmeni, boscht (ok, had to ask for extra sour cream). There's also a bunch of Russian beers, mostly the same brand with different % alcohol content. They even have kombucha, which was tasty but smelled a little funky. I think there were also various juices, packaged Russian snacks that go with drinks, and of course, a few different kinds of infused vodka. What else? There are locker rooms and showers. You get a wristband key for a locker at check in. They also make you put valuable belongings in a locked box at reception, for liability reasons I guess. There's a small area at the front that sells random Russian memorabilia (I heart banya hats, etc.). A lot of people wore the Russian felt hats which are supposed to protect your brain from the crazy heat in the sauna. I guess similar to how Japanese people wear a wet towel on the head in hot springs. You can get a membership which is a 10-pack that comes with a discount from the full price single day. read more

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Pretty epic place and a cultural experience of sorts. Be ready to go with the flow of the place and sweat it out! Super interesting vibe as I had never been to a banya before. Was a bit grungy, but it added to the experience. I'm someone who loves hot yoga, so I like the hot rooms/sauna, this banya was the hottest type of room I've ever been in. Def took a sec to adjust my breathing, but left here feeling so relaxed. Sat and had the food - the Russian dumplings were great and good borscht too! If you're looking for something fun to do with friends, def go here! You will bond with them and have a good time. read more

Traditional and awesome as a result! Super hot sauna and extra chill cold plunge pool.

Whenever my buddies come to town, we make it a point to end our debaucherous drunken weekends with Spa88. Trust me, you'll leave this place reborn and unbothered by the incessant sirens, road rage, and bum fights happening around you. The fact that this place is like a maze only adds to its allure. You go down some stairs, wrap around, walk through a couple of tunnels that opens up into a glorious cafeteria. The cafeteria leads to a vip lounge area that looks like a mob hangout, then up some stairs to a full size pool with jacuzzi. It's like an underground wonder world. And I haven't even mentioned the sauna rooms yet. First and foremost, they don't play when it comes to heat and cold therapy. The banyas melt your face off and the plunge pool shrivel you inside out. Everything is well kept, towels are clean and always available. This place is magic. It keeps to the traditional roots with a hint of mobster ties. The food and drinks are on point, too. read more

If you want to get rude service and get robbed this is definitely the place to go. All the employees were rude at all times. My locker was trashed while locked and my stuff was taken out including my wallet through the holes they have cut in the lockers. Nobody is willing to do anything about the situation and the employees just shrug their shoulders. You order food and then they tell you that it already came when it never did. This place will do anything to get all your money out of you, including completely robbing you. Will never go back here again and will not recommend this place to anyone. 1/5/19 You would expect that if an owner sees a review like this, they would apologize for your experience and try to better his business. Instead I get a rude message in reply to my review saying that "you're out of your mind" picture attached. No respect for any of the employees and clearly nobody cares about repeat customers. read more

Wall Street Bath & Spa - Massage Near Me - New York, New York

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I'm one of those people that have a hard time relaxing and I just don't get the appeal of lying around, doing nothing. So I dreaded the girls outing of going to a spa, but I'm game to try things again to see if things have changed. While I still don't love spas, I started to see the appeal while in the infrared room here. The warmth was lovely on a chilly winter day and the hopping into the cold room next door was invigorating. Tips I wish I knew as a first-timer here: - When you check-in, they ask for valuables like phones & wallets to keep in a lock-box at the front desk. It's a very small box so only bring the essentials. - There are locks provided in the locker room. The key number is also the number you use to place food & drink orders. - Bare bones shower in that there's only what appears to be hand soap. That said, if you're a fan of saunas and don't need all the fancy frills, then I'd say this is your spot. read more

Went here to go to Matryoshka. Review will be mostly copied here. https://www.yelp.com/biz/matryoshka-new-york It was a bit hard finding the restaurant and the servers seemed a bit surprised I was there. They were nice though. It was a small sit down place. Almost reminded me of some cafes if it wasn't for the signs as well as the eponymous dolls this place is named after. I ordered from the 2nd lunch menu. The food took a bit to come out though. The bread was the generic good as other Russian places go. I got some compote to drink which was good and fruity. I got the beef tongue as my appetizer. The portion size was good and the food was also. My harcho was quite a bit more spiced compared to other places. There was a lot of black pepper and some thyme or some similar green. A bit too many bones without lamb on them. It lacked a bit of the lamb fattiness as well from some other places. It was in short just OK if not a bit bad. The golubtsy/stuffed cabbage was massive. It was Georgian style at least according to the menu which came stuffed with carrots as well. I found the meat to be good albeit a bit sweet. It was a very light tomato sauce. The sour cream helped reduce the sweetness. The portion sizes are large and the food was not that expensive which is a lot to be said for this area. Not bad. I would have gone here more often if it wasn't on the bottom of a slightly dirty banya and if the harcho was good. 2.9. read more

Wall Street Bath & Spa - Harcho. A bit too much pepper but fine - Massage Near Me - New York, New York

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I don't have anything to compare my experience to because this was my first experience ever going to a spa like this. To anyone looking to try this out, research it first. I felt like a fish out of water. When I first arrived, the lady at the desk wasn't much interested in conversation so I was confused about what to do. However, after talking to a regular, Sam, I felt more at ease. The saunas and steam room are HOT! I've never experienced heat like that, except maybe at Equinox. But I could feel the effects of the sessions. They have a restaurant but I ate before I went. Overall, this seemed likely a good option in lower Manhattan. read more

The lady at the front desk is going to be rude, your food is going to come on a paper plate, and the decor hasn't had an upgrade since the early 80's. However, it is in my opinion the best spa in the NYC/NJ area. More spacious with more amenities than Great Jones and Bathouse. The HUGE eucalyptus steam room blows Kings out of the water (although Kings would be a close runner up if it weren't so far away). Kids are allowed but they're not running around and splashing like they do at Spa Castle. They tend to be Russian/Eastern European, already well versed in sauna culture, and actually add to the vibe of the place. Last but not least, even though there's no warm fuzzy vibes from the front desk, they still blow the brain dead zombies at QC spa out of the water. The facility may not be the prettiest in the city (although the pool and jacuzzi recently got re-tiled) but it is the best. The hottest hot saunas, the coldest cold plunge, the best yummiest food, and the most fun community. read more

If you're looking for the kind of spa experience you see on reality tv this is not that. The facilities aren't sparkling or new but it is clean and spacious. $45 for a full day's use of their cold plunge pool, saunas, hot tub, pool and smartly priced to accommodate groups. All of the food is Russian and they have an amazing assortment of flavored vodkas (ginger, horseradish, cranberry, etc) on hand as well as addictive garlic potatoes and pork dumplings. read more

This place has deteriorated since early in the pandemic-- I no longer recommend it. I went to this banya monthly for several years beginning around 2014, & it used to be ok. It's always been a bit dungeon-like; it's underground with no windows downstairs & bad air circulation-- but it at least provided a good sweat, and a deep detox. **It has reached another level of filth in the last year. I literally saw a rat running inside in early 2021. Last time I was there in early 2022 this was my experience: 1. I saw a cockroach in the shower. 2. There was heavy cigarette, vape, & weed smoke in the banya area. Smoking used to only be allowed in their "VIP Room" but apparently now it's all over the building. As someone who goes there to detox from city pollution and is allergic to cigarette smoke, this was a complete nightmare. Don't go here unless you're ready for a heavy influx of second-hand smoke. 3. On my last visit I got a painful rash across my shoulders, which began like tiny bee stings and then went subcutaneous, creating punctures on my shoulders and mid-back. I thought I'd been bitten by a snake or critter of some kind. I'm still not sure, but this place IS NOT CLEAN. A woman in the locker room said she had experienced the same thing two weeks prior. This place is culturally Russian, & I can appreciate that. Staff isn't particularly "friendly," but that's just the vibe. However, if you have a general awareness of sexism and don't appreciate toxic masculinity, I wouldn't set foot in here-- especially on a Thursday or Friday night. I won't be going back for a long, long time-- if ever. Go somewhere else to relax and rejuvenate. This is not the place. read more

You'll never find me at Equinox or any day spa as long as this banya is open! Not only can you order beer/liquor and eat your Russian heart out, you can actually chat at any volume you'd like (in comparison to most American spas that expect you to eat your single quinoa grain on lettuce in silence). Be transported direct to Moscow at this sprawling banya that includes a wet sauna, dry sauna, steam room, infrared sauna, pool, hot tub, smoking room, and more. Bathing suits are required and your own flip flops recommended (they do provide complimentary rubber sandals) - freshly laundered towels are handed out like flyers in Times Square. This is my most favorite place in the city to relax. For just $40 with no time limit, it's also the most affordable relaxing activity, too. Here are some tips: store your valuables (an ID/credit card will do) at the front desk, grab a towel from the guys behind the table to your left, head downstairs directly to your respective locker room, and rinse off before heading out to the saunas as this is the polite thing to do. Enjoy visiting each room and don't forget to jump in the ice bath! The smoking room, pool, and restaurant are upstairs. You can also order food to the main hang out are. Pay at the end! read more

Wall Street Bath & Spa - Additional relaxing refreshments that can be enjoyed at banya - Massage Near Me - New York, New York

It was not what I thought it was going to be. Did I have fun? Yes. Will I go back? No. It's quite small and large at the same time, got pretty crowded when I went and the place feels a bit grimy. The hot tub is murky and there is a smell to the entire place. But quite the experience. Would recommend for the story but will not be returning read more

Come here for the spa experience. Don't come here for anything else. Personally am not a fan of any establishment that treats its guests with such disdain. read more

Facilities are fine but there is one front desk worker who simply can't get along with other people. That's basically the job when you're working a front desk, I guess no one told her. She's got my wallet and keys in a lockbox, but somehow thinks I'm running away (??) and loses it on me in the lobby as though I'm her misbehaving child. I said I don't pay good money to be yelled at, she scoffs "Eh, $50, not so much." Amazing, right? Sometimes in life, you argue and regret it afterwards - with her, I actually wish I'd been more harsh. People go to a place like this to feel healthy in mind, body, spirit. Imagine having needlessly confrontational interactions with the front desk on the way in and out. Pretty much ruins any benefit. What a joke. read more

Sorry, maybe I'm just another San Franciscan who doesn't get the NYC hype, but $50 for a basic sauna experience, are you kidding me‽ Kabuki Springs in SF is waaaaaayyyyyyyyyy nicer (natural wood, zen music, clean modern aesthetic, diffused essential oils, fruit infused water, complimentary skincare products), and they charge $30 for a day pass - $15 with any treatment. This place is tacky, disorganized, smells like a locker room, and really exemplifies the "overpriced mediocrity" that defines this city. read more

Ok I'm Russian so the idea of the spa (banya) filled with Russians doesn't scare me as it seems to do the other people that have never been. It's also been pretty fun reading the other reviews. Let me assure you, there is nothing scary about the banya. If you're a newbie just do what the others do, they're all there to relax and nobody cares what you're doing. You basically just go into the saunas stay as long as you like and then go back out and sit in the cafe portion until you're ready to go back for more. Also, be prepared for the heat, those are banya pros in there, so don't try to bite off more than you can chew and sit on the top bench (where it's hottest) because it's really embarrassing running out after two minutes. Also try not to gawk too openly if someone is doing something that appears odd, like swinging a towel in the air (to make it hotter) or hitting someone with a venik (small broom looking thing) or rubbing honey into their skin (it's good for you). Basically just go with the flow. Anyway, I won't go into a full description of spa 88 because the other yelpers covered it pretty well. It's a nice banya and certainly as good as it gets in the city. I would like to add that this place is awesome to come with groups of friends. You can also organize great bachelor/bachelorette or birthday parties here. Negotiate with the managers for a cheaper group rate ahead of time (make sure they throw in free robes in the price, and maybe VIP room access) and they basically let you do whatever you like, you can even bring in a stripper. You should also consider finishing your day there with the Russian style banquet in the small restaurant upstairs, because eating and drinking in a robe after hours of relaxing is just as good as life gets. read more

Ok, I would have give this bath house 2 stars for the jacuzzi/ saunas if it weren't for the roaches. The place is very dirty. Most bath houses are, so this didn't phase me. The saunas are decent and the jacuzzi/pool is a nice to have. However, ROACHES! There were cockroaches all over the locker rooms, inside the lockers, etc. Several people were complaining to cleaning staff who seemed to be used to this. Nothing was done to remedy the situation and no apologies issued. We also ate at the cafe, which was very expensive (example: 18$ for a plate of greasy home style potatoes). The food was VERY greasy and not to my liking at all. Julien was not done right, blini with meat were oily and unpleasant. I just would not want to eat here again. read more

I was so excited to go in this Spa, but what I saw there was horrible! Disgusting spa! Everything's dirty! Everywhere mold! read more

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Wonderfully unpretentious and comfortable Banya. This is not a "spa" so much as an inexpensive place to spend a day sweating, cooling, chilling, and repeating. Best: $45 for unlimited time. Aged saunas deliver intense heat in historical caves. Aromatic steam room. Delicious food (the borscht!). Towels galore. Non-judgmental coed space. Smoking room for all burnable substances. Ice cold showers aplenty plus a freezing pool. Safe. Worst: Sanitary but dingy. Service doesn't really exist. Vibe is generally laid back, but can veer over to fratty/corporate. Tables are not often cleared. Go for a hot hot sauna experience, not to be spoiled. read more

I think this place is a great, especially for the price ($45). People expecting Spa88 (named because it's at 88 Fulton and not because of Nazi connotations, mind you) to be the super luxurious place should look elsewhere. The amenities aren't glahmorous baybay but they are fine. It's New York City and it has an old building feeling. Come to Spa88 sit in the super hot room, sit in the steam room, dunk yourself in the ice bath. Repeat. Maybe at some point grab yourself a beer and some pineapple flavored vodka. Afterwards go upstairs and relax in the pool and the sauna. I don't get how anyone could give this less than five stars. read more

DISGUSTING! AVOID AT ALL COSTS! This place is very unsanitary and the staff is extremely rude and unhelpful. There is a major cockroach infestation (I saw 3 in the 20 minutes I was there). When I alerted the staff, they seemed annoyed and were not surprised about the roaches. They did not apologize and still made me pay for my visit even though I left as soon as I saw the roaches. I am also 90% sure this place is a front for a brothel but that is a story for another day. I can only imagine how truly filthy this place is being that they were not alarmed or surprised by numerous ginormous cockroach sightings in the middle of the day. One response I got from the staff was "yes we have roaches but only the big ones". Is that supposed to be better? I met a nice lady in the locker room as I was leaving who said she sees roaches there all of the time and finds them in her purse after she leaves. If you don't mind filth, aren't concerned about getting a disease, and aren't bothered by old men approaching young girls who don't speak English you will enjoy this place very much. Otherwise do yourself a favor and stay away. read more

The Bath itself was decent - Russian spa, steam room, ice pool, regular pool and jacuzzi were all enjoyable. The place is very small and crowded - but that's just Manhattan, can't blame them. But the problem was with service and staffing. They are woefully understaffed... Which means there are dirty towels lying all over the place - they need more staff to clean it fast. Overall cleaning is lacking - men's locker room smelled like BO and bums Sitting areas with food are not cleaned promptly. Overall food service is way too slow and haphazard (brought salad, but no plates and forks; then brought pelmeni and no sourcream to be found). Even reception is understaffed - almost 15 mins to check in and 10 mins to pay at check-out. This could be a good place, but needs to be run as a proper business and not as "hey, if you don't like it, don't come here". read more

Ceiling literally collapsed throughout the building during my time there. Staff was rude and inattentive. I would not even give this a 1 rating based on the conditions of the business, overcrowded nature, and terrible staff. Do not go here! read more

Few friends and I purchased a deal off TravelZoo which included a lunch ($17 value) and a drink ($11 value) with general admission for $25. I called to make a reservation (assuming one was required) and the guy said I was set to go for Sunday late afternoon. On the day of the reservation the woman said they were not honoring the free lunch on weekends. One of the managers lied and said their kitchen was not open on weekends but finally buckled to admit that it was their intent to draw more customers M-F in the middle of the day (when people work). After minutes of telling them how they were at fault, I personally settled with two drinks instead of one. My friends bought food later in the evening (which was pretty good). The facilities is decent and it seems a lot of regulars come here. A nice woman told us we needed to soak out branches before using them. The swim board in the pool was punctured and useless. Free karaoke in the VIP room if you can stand a shrieking mic. read more

The staff is friendly, but don't let them fool you! When you're ready to leave and check-out, ask them to print out an itemized copy of your bill BEFORE they run your credit card. Then, review every item on the bill and make 100% sure all of those charges are yours. After my recent visit, they doubled one drink order and added a bottle of water. Another tip: Bring your own bottle of water. This way, you don't have to buy their bottle, and it's easier to track erroneous water bottles on your bill. read more

I'm such a creature of habit. With the consistent MTA weekend commuting disasters, I prefer to stay local for my banya experiences. This weekend was an exception. A good friend wanted to celebrate his 28th by sweating out toxins at "Spa 88." Our group of five arrived fairly early on a Saturday. The girls manning the check-in area wore resting disdain face well, while they took all our valuables and put them into a shared lock box. Once bikini clad, I walked through the center lounge area where one can order food, drinks and chill with the flat screen (cued to the country music channel...odd). For a Saturday, I was told the place was fairly empty. As we passed from 90 degree infra red, to the Schvitz (medium 120-40 degree heat) to the furnace (almost 200 degrees) and then into the wet steam room, I noticed a trend in the female guests of this establishment. All of them were perfectly fine looking and socializing amongst themselves, but as soon as we walked into the space they occupied, the conversation stopped. Resting disdain face took over. They remained that way for a few minutes and then the chatter would start again in hushed Russian. As we left, I couldn't help but turn around to flash our fellow ladies a knowing smile. A staff member enlightened me that this is a common thing because we have the body type of what their husbands and boyfriends hit on when they are not around. I swear, is everything in life a Telenovela or Real Housewives series? I refused to cover myself with a towel. How awful of me?! While I enjoyed my few hours of detox and the delicious juice and cucumber avocado salad I ordered, I had my fill of shade for the day. I definitely will be back, but only with company. I'll save my solo banya days for my old school Brooklyn spot. read more

Cool place, a friend brought us. Very therapeutic spa which i enjoyed. Maintenance isn't a top priority, but wasn't disgusting. A Russian experience for sure. If i was local, I'd probably buy a membership. read more

I had been to this sauna several times and I generally liked it.. But :(( 2 days ago I was charged twice because allegedly my payment did not go through the first time. So next day I called the sauna and reported the issue. I was told that they are too busy to deal with it and advised me to call next day to 'remind them'. When I insisted that I'm working next day and may not have opportunity to call. I was rudely yelled at and insulted so I had to hang up, because I felt so disturbed that I felt like no amount of cleaning and relaxing would help to get rid from this horrible aftertaste. Eventually I received a text saying that I should contact my credit card company, instead of bothering them. So not coming back ever! read more