I adore this spot! It feels like a little oasis tucked into Gowanus, the kind of place where you…read morewalk in and immediately exhale. I recently visited during their community hydrotherapy hours, which include access to the hot tub, cold plunge, sauna, steam room, and outdoor space. When the weather's nice, the lounging areas outside are especially lovely. They offer small, thoughtful touches like strawberries, almonds, and tea to sip between rounds. The vibes are truly calming and the staff are warm, welcoming, and attentive without being overbearing. You can rent a robe or bring your own, and there are lockers, rain showers, and great-smelling products available to use. It may not be the fanciest spa in the city, but I always leave feeling grounded, cared for, and reset.

Came here for a girls work retreat, LOVED IT!!! So relaxing and user friendly, the massages were…read moreAMAZING and the staff was sooo nice

I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away…read more Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend!

This spa recently moved from their previous location closer to me so I finally decided to give it a…read moretry. The host/ front desk staff were warm and friendly. I was always greeted with a smile and offered champagne while waiting for my service! I got the 55 min exfoliating hot stone fall special massage with Sian/ Sion and he was amazing. Massage room was clean, cozy and relaxing. I felt comfortable and in good hands. Pressure was good throughout my massage. I felt 10times better than when I walked it and had the best sleep after. I will definitely be back!

I am very, very irked by Brooklyn Banya. We traveled approximately two hours to get to BK Banya…read morebecause it's one of the few places that allow those under 18 into the baths. We called ahead and spoke with a gentleman who assured us (1) they were open on Yom Kippur; and (2) they were happy to accommodate my children and friends of mixed genders. When we arrived, the extremely unpleasant older woman at the front desk told us that Thursdays were for men only and turned us away very, very rudely -- despite the fact that the website says that men's only hours begin at 6 p.m.!! We were there around noon.) From the website (https://www.brooklynbanya.com/m): Men only hours: Tuesday 11am-11pm $60pp Thursday 6pm- 1am $60pp From what we could see and smell from the lobby, the place was dark, threadbare, and dingy, with a funky odor of mold mixed with perspiration and other unpleasant, unidentifiable things on top. So perhaps it was a cloud with a silver lining to be turned away. TLDR: - Awful communication. Info posted online is not honored or accurate. Info given verbally is not honored or accurate. - The space -- what we saw of it -- seemed dingy and dirty. - Staff are uninformed and extremely rude.

Authentic Brooklyn hidden gem! Brooklyn Banya is a real…read moretraditional bathhouse experience -- hot saunas, steam rooms, jacuzzi, and a refreshing cold plunge all under one roof. Clean, cozy, and relaxing atmosphere with friendly staff. Perfect place to recharge, detox, and meet great people. Highly recommend for anyone who loves authentic wellness and sauna culture! Great for wellness days, VIP gatherings, or private events with friends. Every visit leaves you refreshed, energized, and inspired.

Pure Qi Spa is excellent. I was always seen on time and offered water, and every service was…read moreexactly as described on their website. I've had facials, lymphatic massage, deep tissue massage, aromatherapy, and several other treatments, and each one was consistently great quality. I especially love their foot rubs. The spa is very clean and always smells pleasant, and the staff are professional and polite. I've brought my sister, niece, and several friends here, and everyone enjoyed their experience. Some rooms are on the smaller side, but that's expected in New York City, and the space is well organized overall. I highly recommend Pure Qi Spa.

I've had many solid massages here. "Low frills" not "no frills." The space is clean and comfortable…read morebut not fancy. They have small private rooms available for massages. I particularly like their foot massages.

Lived in NJ for five years almost a decade ago. Loved going here every weekend with family and it…read morebeing 24/7. Is it like how it was before where we just need to pay extra to stay? I can't refund my ticket and won't have anywhere to sleep after 2am if it isn't the case since I'm visiting just for the spa. Also I've been trying to call but no one seems to answer the phone

Affordable and alternative spot to sojo. You can definitely get a discounted ticket from Groupon…read more This place can get packed but I still enjoyed it. There are a variety of different sauna rooms some smaller than the others, rest areas and an area to play chess and go. What I love about this place is the 400 degree sauna that really cooks you. We stayed here for about 5 hours and went to all their saunas, we ended up getting a little hungry and ordered a meal to share plus a large bingsoo which was really refreshing and cooling to your body. There are no hot tubs in the general area and only separated inside the women and male area Great spot to come here to spend the day to relax.

Milo and Calvin are the best. Rooftop is awesome and multiple sauna room variations. Locker room…read moreclean

Great place to unwind. Has two floors of baths, saunas and a steam room. In addition, there is a…read morerooftop pool with comfy lounge chairs to view the skyline and we got to see the sunset over Manhattan. If they also had a salt water pool or turned one of their cold plunge pools into a salt water one, it would be perfect. The bartender on the roof was not friendly at all. They charge an additional 20% tip on anything you order automatically. So when you don't have to work for your tips, stuff like this can happen. But the rest of the staff were great. Also, the food even though overpriced was so delicious. I loved the cappuccino, sweet potato with chimichurri and hummus and the miso wings. The portions are small so plan on the food making you hungrier than before eating. There are no phones allowed in the bathhouse and it's a nice break but the roof does allow phones. Also it's surrounded by atleast 3, 5G towers which isn't great for you physically. But I had a great time overall.

My husband gifted me this spa, massage package at Aire on my snowy HBD in the West Village. We home…read moreswapped our Venice Beach cottage, and flew off! He had planned an evening of theatre, but I absolutely enjoy a chill evening+homemade brunch and wellness activities. He's been to AIRE prior, and I've had many massages locally in LA prior and always opt for the hot stone massage, this time couples massage which is what we did. It was cozy, relaxing, decompressing, and aromatic! Esp, on a snowy, 16 degrees outside wintery kinda Xmas holiday season. What a delight! We began our evening walking from the West Village, then upon entering Aire being greeted with warm tea my absolute fav drink besides an iced matcha. We were given wristbands and headed to our keyless entry lockers to robe up and descend into the jacuzzi, sauna, and cold plunge pools. It Feels like entering a gorgeous gothic cave. Strung abt are hundreds of real candles+exposed brick walls. Something we don't have in earthquake prone LA. Truly a romantic, and relaxing ambiance. After the messages, we grabbed our green juices and headed up to shower and dry the hairs on our heads with all the best products and Dyson hair equipment. Not lost on me. Thanks for a wonderful HBD evening, into night. What a beautiful, relaxing, healthy experience. It's the best, truly! Merry Christmas guys.

My husband gifted me a spa experience for Mother's Day and it was the ultimate treat…read more It was pretty busy for the first time slot, likely because of the holiday. He booked a 90 minute massage at 8am, so I had until 11 to enjoy the baths before/after my massage. Once you enter, you're guided to a locker where you can change into your bathing suit and then go to the baths for a tour if it's your first time. There are a few different pools, each with their own temperature and/or benefits. Don't miss the bath upstairs with a beautiful skylight! My massage was an ok experience - pressure fluctuated throughout, so it was hard to pinpoint when to tell her to go harder or softer. Even though there were a lot of people, it didn't seem too crowded in each pool at any point. The ambience is very dark, calming, and relaxing. Not sure I would buy a pass just for the pools because there's only so much time I can spend in each. But it's a great treat

We had a great time here - received a voucher as a gift, and we had a four hour timed entry. The…read morefacility isn't huge but there is a great variety of saunas and pools. The locker rooms were clean and towels plentiful. Some of the rooms were under maintenance when we visited, which was a bit disappointing. Would come back again!

Great amenities, but atrocious customer service and billing management…read more I booked an 80-minute couples CBD aromatherapy massage with hot stones for my sister and me over Memorial Day weekend. This place came highly recommended, but when we showed up, their systems were completely down. No one called us beforehand because they had no access to their system. To their credit, the front desk team was kind and allowed us free access to the spa facilities for two hours to check out the saunas, steam room, and snow room. We made the best of it and had a good time bopping around. However, their customer service recovery is nonexistent. It has been over a week since that visit and they are still holding onto my $700. Every time I call, I am routed to a call center agent who doesn't understand the situation and has no power to help me. Two emails to their billing center have gone completely unanswered. Keeping a customer's money for services you couldn't render due to your own tech failure is unacceptable. Since nobody there seems to know how to run the business or process a refund manually, I am moving forward with a bank dispute to reclaim my money. If you go here, pray their system doesn't crash, because you will never see your money again. UPDATE: Unbelievable. After blasting them on here, a manager named Claudia called me. But instead of taking responsibility, she tried to gaslit me by claiming I was being "combative" because I am frustrated. Let's get the facts straight: your business took my $700, failed to provide the services, ghosted me for a week, and now I'm the combative one for wanting my money back? She literally called me to play reindeer games, asking me to explain "what happened when I arrived." Girl, get out of here with that. You work there, you know your own systems were down. It is completely crazy to interrogate a customer about a tech failure your own business suffered. When I refused to let her talk over me or railroad the call, she tried to act like she was the one refusing to have a "combative conversation." It's pathetic corporate deflection. She finally said she would process the refund today because I wouldn't back down, but dealing with this level of unprofessionalism just to get a refund for services never rendered is ridiculous. Management here is trash.

Huuuuge place. Pros- seems pretty clean, lots to do, they…read moreeven have a swimming pool and gym with yoga classes (free with admission) but I didnt try that. They have disposable slippers for when using the bathroom. Unlimited towels u can use. They got stacks of towels everywhere u can just grab and go, and not have to reuse the same sweaty towel the whole day. Tips- bring socks to wear while using the saunas if youre one of those germophobic people. Slippers arent allowed in those areas. Its been years since Ive last come and I just came over Memorial day weekend. I didnt have a reservation because I had expired gift cards from 2021 that I wanted to use (as face value) and I couldnt use them on the website. Tip: you can call them to make reservations. I didnt call because it was forecasted to rain and I didnt know if I really wanted to go there while it was raining. But i drove to them on a saturday morning anyway and decided to walk in. They initially wouldnt let me do a walk in as they were busy for memorial day weekend but after i told them about my expired gift cards, the manager agreed to let me and my husband come in. Anyway, place is huge. Pools were nice. Saunas were nice. The only room i didnt like was the Ganbanyoku (bed rock bathing). Maybe because it is located right next to the pools and everyone just walks in wet, but that room stinks like wet towels. Place also got pretty busy towards the afternoon so I recommend going early! It was mostly light rain throughout the day so we had no issues being outside in the pool. Food is not cheap and i wish they had more korean choices other than bulgogi rice. I was craving for korean soup noodle! Overall, i had a nice relaxing time here with my husband. Towards the end, we went back to our own gender bathhouses and gave ourselves 45 minutes to enjoy the pools in there and shower and then leave. We stayed at sojo for about 5 hours. I probably wouldve stayed longer if i had more free time to waste, but i had 2 kids waiting at home -_-

Do NOT go here if it's raining or if the outdoor area is closed due to weather. They were…read morecompletely overwhelmed and oversold spa access on the weekday we chose to visit. All the pool areas were crowded at 10am, so we couldn't even get in. The saunas were unusable because so many people were looking for a place to go that the doors kept opening every 15 seconds, preventing them from heating up properly. The quiet area with chairs was so crowded that people were using them like lounge chairs on a cruise ship, with one person holding a chair for six people's belongings. It just felt like a complete waste of money to pay for spa access. They are not trying to create a luxury spa experience, just 100% a cash grab. I booked a couples massage for my wife and me, and considering the $500+ price, I expected a luxury experience. We showed up 15 min early, as typically spas at this price point will offer tea, a relaxing environment, and go over where you'd like to focus your treatment before you begin. When we arrived, they told us to come back in 10 minutes, because we were too early. Then, when we arrived 5 minutes before our service, they still said they weren't ready for us to come back; it was a terrible start. I've had over a hundred massages over the past 10+ years, and at the 200$+ price point, this one was in the bottom 5 I've experienced. Just mediocre at best. To top it off, at the end, the masseuse hard-sold the oils/lotions they use, which is a huge pet peeve of mine. I get a better massage at Bergen Spa in Brooklyn for $55, and given there was no high-end experience here, it's the same. I wouldn't come back even if they charged half of what they do. Horrible all around.

The ambience, the service and the food were fabulous. I will be back We went to a spa birthday…read moreparty. The host Asher was terrific. We never felt rushed. We received little spa gifts. What a great spa. I am determined to do self care this year and will be back!!!

It was my first trip but it certainly won't be my last! I had a day of complete relaxation. I…read morehighly recommend for the following reasons: 1. Professionalism and personableness of the staff. 2. Clean facility and relaxing atmosphere. 3. Great value and offering of services. 4. Good cocktails!