My stay at the Oxford Hotel in Bend was absolutely outstanding--easily a 5-star experience from…read morestart to finish. What truly set it apart for me was how incredibly dog-friendly they are. Traveling with a pet can sometimes feel like a hassle, but here, it felt like my dog was just as welcomed and pampered as I was. From the moment we arrived, the staff greeted my dog with genuine warmth, offering treats, a cozy dog bed, and even special amenities that made the stay feel thoughtful and personalized. It wasn't just "pet-tolerant"--it was truly pet-celebrating. The attention to detail made a huge difference, and it was clear they go above and beyond for guests with furry companions. Beyond that, the hotel itself is beautiful--modern, clean, and incredibly comfortable. The rooms are spacious, the beds are luxurious, and everything feels high-end without being pretentious. If you're traveling with your dog and want a place that treats both of you like VIPs, the Oxford Hotel is hands down one of the best choices out there. I wouldn't stay anywhere else when visiting Bend again! Also, the coffee in the room was excellent!!

The Oxford Hotel has nice rooms and a great location, but unfortunately the customer service really…read moreovershadowed the experience. I accidentally left personal items in the room and am 100% certain they were left there. I contacted the hotel multiple times and they kept telling me they would follow up--but no one ever did. I never received a return call like they promised, a resolution, or any form of compensation, which was extremely disappointing for a hotel at this price point. On top of that, the staff I interacted with came across as rude and dismissive rather than helpful. A little accountability or basic courtesy would have gone a long way. For example I had to call down to the front desk 3 times in one morning just to get someone to bring toilet paper up to our room. For comparison, I had a much better overall experience at the Hampton Inn in Bend, where the service felt more professional and guest-focused. This is the hotel I usually stay at and it's always been a good experience, but this time I wanted an upscale experience since it was over New Years and I love an upscale hotel experience. I travel a lot and this was the worst experience I have had in a long time. The whole stay was very disappointing from the time we checked in, to our dining experience at their restaurant (they gave us a salad with croutons so hard they almost broke our tooth), clear up to the point we checked out. The rooms may be nice, but customer service matters more--and that's where this stay fell short.

This place was recommended to us. We were able to check in…read moreearly and the lady employee at the counter was Awesome. Was like walking into a friend's home. The room was clean and adorable. Luck would have it. My nick name is Tiad and we had Frog Camp room. We went back to the bar and pool area. Meet some more employees ( awesome people). Such a fun time. Meet so many amazing people around the campfire and chatted into the night. The music in the bar area was PERFECT level for the environment. Thank you so much. See you soon

LOVED this little hotel! Great service. We arrived super early...as we weren't anticipating the…read moreneed for a hotel. They kept our name and called us when we could check in (prior to usual time). Sat by the pool in the sun, reading books while waiting (even nice in October). Quaint environment around the pool (lounge chairs, bean bags, etc.). Received a nice lunch recommendation from the front desk team and Oregon High Desert Museum passes! Yay! The room had darling amenities and stylish/old school touches (fake dial phone, orange camp chairs, wooden pens, pour over coffee!). There was a cute little Victrola Bluetooth speaker. Make-up towel. Fun! The fire pit looked amazing! But, we were busy watching Toronto beat Seattle to go to the World Series!! The only downside...are the walls are a bit thin. Unfortunately, we had a rowdy late night neighbor... The beds could be more comfy.

Room is awesome place is awesome. Employees are awesome the whole site is a delight…read more Fun area to stay Great place to explore

I recently stayed here as I was driving back from Spokane to California. I'm actually sad to say…read morethat I only had one night here as I really loved the vibe of the place and would have loved to spend more time at the hotel. I knew of the McMenamins line of hotels due to a friend who had taken me to their Edgefield property when I was visiting. They had described the place as an adult Disneyland and that's a pretty good description for it. It had so many things going on above and beyond the hotel itself. So, when I saw that there was a McMenamins in Bend, OR I decided to try it out. It was a little hard to figure out where the main entrance was as I arrived in town when it was dark out. I managed to find a parking spot quickly, but I noticed as the evening went on it was packed with cars. The hotel is located on a corner toward the end of the downtown area and it's an easy, well lit walk to shops and restaurants. But, there are so many options to eat and drink at the hotel that you don't need to leave if you don't want to. The main part of the hotel where you check in has a rustic look to it. I hadn't made reservations as I was trying to see how far I could get toward home before stopping. It was a Sunday night and thankfully they had an opening. The two people at the front desk were very nice and helpful and I was able to get a room in the main building. As a solo, female traveler I felt very safe and comfortable not only in the hotel but in the town as well. I also found out that not only do they accept dogs, but they accept large dogs. And the bartender I spoke with said the town is very dog friendly. Although my dog wasn't with me on this trip I would love to return with him. My room was a decent size. It had a lot of different lighting options so it could have been very bright in there if I preferred or I could keep it more dimly lit. They make their own coffee, so they had four packets of coffee out (two with caffeine and two decaffeinated), a small coffee maker and some cream and sugars. I happened to get a room that was ADA compliant, so the bathroom was huge with a large walk/roll in shower. It was a lot of white tile and it was spotless. I was so tired and the room was so comfortable I would have been happy just staying in all evening. The grounds have several bars, a hidden speakeasy, a movie theater and a restaurant. So, if you decided to stay at the hotel then you would have plenty to keep you occupied. The patios had tons of heaters, so it was still pleasant to sit outside on a cold night. I was right next to the lobby, so I was a little worried it would be loud and it wasn't. I was also right next to where they set out a coffee station in the morning, which was convenient. The bed was comfortable and I couldn't have asked for more. I definitely plan on returning and staying longer, so I can take advantage of all the amenities they have to offer.

Great visit to the Hampton Inn this last weekend. We were visiting Bend for the Lainey Wilson…read moreconcert at the Amphitheatre and the Hampton was a perfect location for us. Janna was exceptionally friendly and efficient upon checking in. She was so polite and welcoming. The hotel was immaculately clean and the complimentary morning breakfast was perfect in choices and quality.

DO NOT stay here on a concert night if you aren't going to the concert. Seriously, it's so loud…read more The music from the amphitheater was louder in my room than I play my own music when I'm listening. It's absurd. The sound checks can start very early in the afternoon and the shows can go until 10. You won't be able to work, you won't be able to relax, you won't be able to sleep. The windows literally rattle. If you ARE staying here because you're in town for a show, you'll probably be pretty happy. It's less than two minutes' walk from the hotel to the amphitheater entrance gate. And if you're there on a night without a show, also pretty good. The included breakfast has waffles. The pillows are as flat as damp cotton candy but the bathrooms have real doors instead of those trendy barn doors that never close properly. It's a five minute walk over to the Old Mill District with restaurants and shopping. The river is right on the other side of the parking lot. It's an excellent location, except for that pesky amphitheater.

I enjoy staying at Marriott's throughout the United States and Springhill Suites by Marriott Bend…read moreis a great location and pretty good size rooms. The water pressure was good. The front desk staff was really nice. I also enjoyed the hot coffee in the AM and the breakfast served. The worker who was organizing everything was very nice. She used to live in San Diego then moved to Bend. She chatted with us a bit as she was setting up. If you're in the area and looking for a hotel, this hotel is clean and easy access to eatery spot/drinking across the street.

My wife and I stayed at this motel in June, 2026. The motel is nothing special but it is very…read moreclean and looks pretty new. We are titanium elite with Marriott and stayed one night on our free annual bonus night and 6,000 Bonvoy points. Our expectation was that we would owe nothing for this stay however, when we checked our bill after we left we saw that they had charged our card for a $20 parking fee. Seriously Marriott!? You charge for parking in a motel parking lot? This just made us angry. This isn't a resort or a hotel in downtown Manhattan. It's a motel for Pete's sake! This is pretty greedy Marriott.

I can say that I had the perfect vacation staying at this hotel. To start, I made a reservation for…read morethe loft suite with a large balcony. It was perfect because the weather was great, and we enjoyed sitting on the balcony listening to the amphitheater music in the evenings. If you have family that wants to go to bed before 10 p.m., the upstairs loft bedroom is perfect as it is quite soundproof. The downstairs had a bedroom and the bathroom plus a living room area. The room was very comfortable. The hotel has 3 floors and only one elevator, so sometimes we had to wait to get to and from our room. The lobby was nice and cozy. There is a fireplace and a small convenience store where you could get complimentary house coffee and iced water. They also had a container filled with dog treats and leashes. I also saw a few bikes outside that could be rented daily. The pool and hot tub were inside for year-round enjoyment, and the gym was perfect for a light workout. All the equipment worked and it was new and clean. The restaurant was definitely a hidden gem for breakfast. The woman who cooked the food on the weekday mornings was awesome. She sang while she cooked, and her food was that good. I ate way more than I wanted because it all looked great and was very fresh. Well worth the $14.00, or $4.00 if you had a voucher. Every morning, the selection was just a little different. The parking was good and you must put the plaquar in your window because if there is an event going on at the amphitheater, they will tow cars from the lot. The location is great for walking along the Deschutes River or doing a little eating or shopping in the Old Mill District. It is also a short walk to downtown Bend for other sightseeing.

Definitely a nice hotel in general, I just genuinely could not stand the bed, it was actually…read moresurprising how bad it was for a Hilton. My other complaint would be the fact that they didn't say anything ahead of time about the pool and spa being out of order, not listed on the site, not listed in the email not listed in anything. If I would've known that, I actually would've picked a different hotel. They did have a sign saying that you could go to one of their sister properties and use their Facilities, but the one with the hot tub was nowhere even near this location. You would have to drive to it. Hotel itself was clean, and they had the toothpaste I forgot to pack... but the beds truly are extremely awful. My other complaint would be just how loud the HVAC system was. Every time the AC kicked on it woke me up.

Really nice hotel. Stayed here for one night and enjoyed the experience. Staff were friendly at…read morecheck-in. City has a $10 parking fee. Rooms are clean and modern. During the week they had beer at happy hour on the house, and there's a great complimentary buffet for breakfast with someone who prepares food on order. Proximity to downtown is hard to beat. I'd definitely stay here again.

Pleasant surprise with our stay here. The beds were comfy, the pillows decent, the bathroom layout…read morespacious and we had a sweet view onto Pioneer Park. The fairly tasty prepared hot breakfast was a bonus; it was served in a large well- lit room (part of the lobby), with good coffee on tap, roomy seating and lots of food options --- yogurt, muffins, tea and other add ons for the taking. Props to the pool area as well -- spacious, clean, lots of towels and a pretty solid hot tub. The gym is full size too, stocks a good selection of machines, treadmills and weights, so that's another plus. Gotta say, though the hotel offers free bikes to take out, they are absolute crap; the brakes are atrocious, gears are sketchy and one had a flat. It's a nice perk, but proceed with caution. But overall, the Element is clean and up to date, with lots of parking on-site (though it costs extra), and a pretty good location within a somewhat reasonable walking distance to downtown. To my mind, all good things.

Our quilting friend Martha recommended Mill lnn in Bend and we were fortunate to reserve the last…read moreroom available the night before the nearby famous Sisters Outdoor Quilt Show. We were happy to have a place to lay our head and now we have our favorite place to stay in the Bend area. The room, mattress and amenities were luxurious and the breakfast to send us on our day was delicious, healthy and represented the owners' and staff's high level of care. We were pampered beyond our expection. Lovely!

I called and left a message that I would like to reserve a room. A couple of hours later, I had a…read morevoice mail from a woman that said they were " too busy" to speak to me and to go to their online site to reserve a room. The entire reason I called was that I had a specific question I wanted to ask, and I could not locate anything on their website that could have answered my question. I contacted another hotel in the vicinity that actually answered my phone call and made me feel valued as a person and as a future guest at their hotel.

I would have loved to give this place five stars but the bed really messed up my back. I noticed…read morethey mentioned if you want an extra bed they can set one up and I opted not to request that because I expected it to be a sofa bed. When we arrived the extra bed was set up and it took over the whole living room which was a bummer. Then I stupidly slept on it the first night because it looked like a decent bed and I thought I'd let my mom have the king to herself but I woke up in absolute agony. Next night I slept on the king too and it was very comfortable. They should only have that bed set up on request because it's a terrible bed and should only be a last resort sleeping spot. Other than the horrible bed we had a very nice time.

We stayed here while driving up to Seattle, stopping in bend for a night to see a show. Was excited…read moreto book somewhere local, and the reviews read great so we were super excited. While this inn has some nice things about it, namely a good bed and small patio, we found ourselves quite frustrated with the other parts of the stay. We brought our dog along, having checked that they were pet friendly and made arrangements to have the correct room. He is a calm, well trained, adult dog who is used to stayed in hotel rooms since we have spent a lot of time on the road. I , as always, read into their policies as available through Expedia and their website and found there would be no reason to expect anything different from our standard experience with other hotels. However, during check inn the women at the front desk asked what I was going to do with our pup while we are at the concert. Confused by this, she explained to me that their policy is not to allow dogs to be unattended in the room. She asked if I was going to leave him in the car (it is early September, and the heat would - as we know- make this extremely dangerous and possibly lethal for my pup). She additionally admitted that it would be hard to find that they hold this policy by simply looking through their website. In fact, the pet policies do NOT state that the pets are not allowed to be left in the room. Assuming we would have to cancel our plans for the night as to not have to leave him, we were extremely disappointed. Luckily, I was able to drive 45 minutes out of town to bring him to a family friends house until after the concert. This being said, this is not standard and is not conducive to being a "pet friendly" hotel if patrons are not able to leave their dog while going to dinner or an other activity. I even asked if we would be able to crate him and he could wear his e-collar (used for off leash work on our farm, but will guarantee he will not bark) which was declined. The women at the front desk was always kind, but unconcerned as to how this affected us and that we were not properly notified of the policy (nor would any other customer be). If we did not have family outside of town, we would have had to find somewhere else to stay or cancel our plans for the night. This policy needs to be made clear at booking. Besides for this, we were unimpressed with our room as it had a notable unpleasant smell when we walked in and had more than 10 bugs in the bathroom at all times. Including dead ones on the counter. The air in the room did not work, which especially frustrating during wildfire season as having a cool breeze come in is not an option when the air quality is extremely dangerous due to the smoke. Save your money and simply stay at the Hampton inn or one of the other places in town.

We enjoyed coming here since the first day this property was opened…read more Anyway the staff were helpful, friendly, and responsive except Joe who is a front desk employee he was ignorant, arrogant.

Hilton is embracing technology when it comes to checking in, choosing your room and door keys! I…read morewas able to choose my room via the app and check in, bypassing the front desk and going straight to my room after a long day of travel. Mind you, I was acknowledged by the young man at the front desk and given a bottle water, which was very nice. A simple press of the button in the app and my door unlocked. It also allows you to hide your room number in the app for safety. The room and common areas were all neat and tidy. While I didn't need the kitchen area for my short stay, it would definitely be useful for longer stays! I loved the blackout curtain in tracks, which truly did blackout the room. Nice large coffee bar set up in lobby dining area with standard hotel breakfast items of waffles, cereal, fruit and some mediocre hot items like sausage and egg patty's. I prefer the scrambled eggs with bacon, biscuits & gravy and such, but it did the job and I wouldn't pass it up. The staff I came in contact with were all so friendly, if in Bend again, I'd definitely stay there!