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    Redlands Floorhouse

    4.4 (30 reviews)
    Open 8:00 am - 5:00 pm

    Services - Redlands Floorhouse

    Carpet installation

    Floor installation

    Home interior design

    1 More Service

    Partial home interior design

    Redlands Floorhouse Photos

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    Floating baseboards!
    Vic S.

    I struggle to write this review, as we needed new carpet so badly, and I am happy with the carpet. And the people seem nice enough... BUT we started with thick carpet, and chose thin carpet. Without knowing that this would make our baseboards float an inch off the floor in many places, looking absolutely TERRIBLE. Now this is a type of problem you would expect people at a flooring company to be aware of. Especially when they've been in your home, measured existing carpeted areas in person, and you've blathered on endlessly about how much you hate the thick shag carpet that previous owners had installed. These installers waited until every inch of our previous carpet was ripped out, leaving bare subfloors and tack strips, before they let us know this was an issue. What were we supposed to do then? Decline getting the carpet we'd already had them order? With the $2000 deposit we'd already given them. They perhaps could have offered us thicker pad (which we'd have paid for!!!) or at the very least warned us of this problem ahead of ripping out the old carpet. Now I have a home with furniture everywhere, a husband who has been scrambling for a week plus to decide what to do about this problem, and 3 kids who want the house back to normal so they can access their toys. This is not a flipper home, an air bnb, etc. This is my families home, which is now going to take thousands more to make look like it should. Guests coming into our home have already commented on it. We don't want Redlands Floorhouse to come fix it, even if they could, because now we don't trust them. We are not sure what to do. But we know this could have been a lot easier on us, had REDLANDS FLOORHOUSE, the so called floor experts warned us on a topic they should be very knowledgeable about. To Redlands Floorhouse: please don't let this happen to other people again. Warn the next customers who change carpet thicknesses, this should be part of your services.

    After Photo / Finished Floors
    Paul L.

    We were beyond happy with the result of our refinished wood floors. The team at Redlands Floorhouse presented kindness, professionalism, and Unmatched finish work. A special thank you to, Kyle, Caleb, & John for all their hard work!

    Stasinos D.

    They have been doing this for years, and I can see why. Granted, they are not the cheapest when it comes to flooring, but like most industries, that's a good thing. I had these guys install engineered hardwood in the majority of my house, with the remainder being a product they had not used before, but felt confident enough to tackle the challenge. The entire experience was pleasant. Eric was very friendly, and kept me up to date, via regular phone calls, on the whole process. Installation was smooth, and the floor looks better than I had expected. I really liked how hard they worked to make sure I was happy with every detail. And I am!

    Real wood, not layered.

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    14 years ago

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    7 years ago

    My floors are beautiful! I would highly recommend Redlands Floorhouse to refinish hardwood floors

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    13 years ago

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    Ask the Community - Redlands Floorhouse

    Review Highlights - Redlands Floorhouse

    Eric, John, Mike and Bob were absolutely wonderful to work with - they even got it done a week ahead of schedule.

    Mentioned in 11 reviews

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    1st Stage Property Transformation - Living Room Home Staging in Newport Beach, Orange County

    1st Stage Property Transformation

    (55 reviews)

    What an amazing experience we had with Janice and the entire team! Not only are they creative, hard…read moreworking, and professional, but they have the most beautiful and quality items! You can put your complete trust that they will stage your house to perfection so that it will look great for the photos and the tours!! Our home went into escrow 4 days after listing and we received $100,000 over asking price! The 1st stage service is a great value and will pay off tremendously in the end.

    I have hired 1st Stage for multiple properties over the years. In the past, they generally did…read moregreat work and I was impressed with their staging style, professionalism, availability, and pricing. That said, my most recent experience was disappointing. I had them stage a modern townhouse in Costa Mesa near the beach. Unfortunately, the staging style they chose did not match the aesthetic of the property at all. I am not a designer, so I typically trust their vision and let them take the lead. This time, I reached out to their team and simply asked if we could swap out a few items to make the space feel more modern or beachy. I was told I would need to pay a restocking fee. That response was frustrating. I had referred them many jobs and clients in the past, and while the fee itself was not a large amount, it felt unnecessary and left a bad impression. They did eventually waive the fee, which I appreciated, but the situation already felt mishandled. Fast forward a bit. The property did not sell, and I requested that it be de-staged. Their team came out a few days later and removed the furniture. A few months after that, they emailed both me and my client, who was the actual party to the staging contract, claiming there was a prorated balance due for a few extra days the furniture remained in the home. The amount was under $400. The contract was between my client and 1st Stage, not me, so I was confused as to why I was included. Shortly after, Mark Sutton emailed me directly asking if I could take care of the payment by the next day. I found that extremely unprofessional. Agents are the ones who bring them business, and asking me to personally pay an invoice that had nothing to do with me showed a real lack of business judgment. I expressed my disappointment with their customer service, and the only response I received was a payment link. If you are looking for a stager who truly feels like a partner and values long-term relationships, I would think twice before using this company. In my experience, once an issue arises, you are treated like just another number, and preserving relationships does not seem to be a priority.

    Elite Carpet & Tile - Carpet

    Elite Carpet & Tile

    (109 reviews)

    THE SCOOP: If you are looking for reasonably priced, high quality carpet, installed with the utmost…read moreprofessionalism, Elite Carpet is the total package. THE DEETS: After researching a couple of local carpet places, I am so grateful that I found Elite. We were in the tumultuous process of trying to get new carpet installed within a very tight timeframe. Every place I checked did not have the carpet that I was looking for in stock and it would NOT arrive in time --but Alex at Elite assured me that he had what I wanted in stock or he could order/get it in time, if needed. I was super impressed by the first conversation with Alex because I had already spoken to a few other carpet places and had been getting the same responses from all the others --they would need to access the house to take measurements in order to give me an accurate estimate/quote ---which is NOT easily done when you're in escrow and the house is still occupied by the current owner. Alex assured me that he already knew the measurements because he has access to an exclusive database that contains that information. This was SUCH a relief and a huge game changer --with our challenging timeline, we were able to save a whole day and bypass an entire step in the process and it just made everything so much smoother. Alex also went out of his way to make sure he was available when I arrived at the shop. He showed me several amazing samples of high quality carpet and gave me price quotes on everything. I truly felt like he listened to my needs/concerns and gave me several viable options --I didn't feel like he was just trying to push the most expensive or the most plentiful brands... his carpet selection was unmatched. Personable and professional, Alex has been in the business for decades and his knowledgeable experience really shines. He was willing to accommodate several of our "special requests" and got me a great deal on exactly what I was looking for. Communication throughout the process was great -(which was also very reassuring after I had been ghosted by a different carpet guy). After having interacted with 4 other carpet places, I felt confident that I was receiving the best service and value at Elite. The installation of the carpet was smooth and hassle-free. Because we were moving into a new place, Alex worked with us to make the transition as seamless as possible. We had the pleasure of working with a total of 3 of his installers and they were all very courteous and QUICK. They carefully cleaned up after themselves and made sure we were satisfied with the finished product. My husband works with many vendors in his line of work and he was quite impressed by the quality and speed of service. If we ever have any other flooring needs, we know where to go and who to talk to. BOTTOMLINE: If you are experiencing "new carpet installation woes" --or just haven't quite found what you're looking for-- rest assured that there is a headache-free option at Elite Carpet. As a satisfied customer, I can confidently recommend Alex and his team of professionals who will undoubtedly provide a top-notch experience.

    Elite Carpet & Tile installed the most beautiful floors in my Pilates Studio. It was a little bit…read moreof a complicated installation because we were located upstairs and we were not able to take the equipment out of the space so we had to play tetris with everything but the workers were noting but professional and amazing! They worked fast and efficient. Communication with the owner, Alex was prompt and clear. He would even intermittently check in throughout the day to see how things were going. I really appreciated that from him. I had sought out a few bids for this job but Alex at Elite was the most fair and the most communicative. The others either way over quoted or went MIA. I highly recommend Elite Carpet & Tile for your flooring needs.

    Redlands Floorhouse - interiordesign - Updated May 2026

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