Great customer service l been coming here for years l had a friend's mom get rear-ended and I…read morerecommended it here and sure enough the price was just perfect better than if you find it at a junkyard I'm very impressed I will be back thank you five star customer service

I bought parts from National in years past. Very helpful & had what I needed 80% of the time…read more Special order available in most cases.

Came into the store to purchase something very simple. While waiting in line to pay, one of the…read moreemployees just doesn't care about customer service. And employee with the name of CHE, needs to take classes on customer service. You don't talk to customers while you're on your cell phone talking to your girlfriend. And when you're on the phone, when you give people back their change, you don't just pour in their hand and walk away. I know this store is close to my home, but I won't be going back to that store for anything. I'll drive the extra 2 miles to a different store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The gentleman that I spoke over, the phone was very courteous and professional, but when I got…read morethere, the lady that took care of me was a little rough on the edges. Recommend this place because of the prices.

Grace service very honest about whether or not the present battery is still good. Very nice people…read more I recommend visiting this place. They'll give you a good Fair deal.

These people do not seem to respect a drivers' time. My co-driver and I are watching our schedule…read moreshorten and my clock slip away, meanwhile they are in granny gear all day. Perhaps it is because they take for granted the benefits from hourly pay, whereas we drivers make pennies on the mile. But of course, what do they care? They're getting paid by the hour just the same if they were working as if they were screwing off. I can damn near guarantee: switch their pay scale to piecework and watch their attitudes magically adjust. Goddamn hourly clock-riding mf's

We stopped here due to a small oil leak we noticed and we were in need of a quick oil change. They…read moresaid it would be a nice easy and quick procedure. It took over 3.5 hours for them to work on our bus after saying it would be quick. Not only were we over charged for our oil change, they charged us for "inspecting" our bus only to be told we had "a small oil leak". We would not recommend taking your diesel needs to this location.

Always friendly and helpful people here, git what I need and was on my way.read more

Pricey, pricey, pricey. AutoZone is always a last resort if I need something quickly and I can't…read morewait to order. I can always order online or go elsewhere and find the items they sell here cheaper by a big difference. Customer service is just OK at this location. Staff at this location are not really helpful when asking questions about an item. AutoZone will always be a last resort when needing a part quickly.

BEWARE! My son purchased a tire here and his car ended up with a slight shake. Not sure what it…read morewas, he went back to check the balance. I felt they should have balanced the one he just bought for free, but whatever. They balanced all 4 and sent him on his way. The problem is the condition of one of his other tires was so bad, he is very lucky it didn't blow. They never even showed him the condition (see pictures). This was not the tire he just purchased, but I can't believe they let him drive away with this on his car. They also charged him to balance it! How in the heck could you possibly balance this tire? Luckily we found it the next day before it blew. Poor business!

tried keeping everything after switching rims. wanted to…read morekeep old rims, tried keeping old tires. and did in fact keep two rim caps off old rims. went back and said they didn't have them. when in fact I know they had them.

I've been coming to this Firestone for many years. Yesterday I had an appointment for a tire…read morerepair. They got me in right away, and I was out within 2 hours. It took longer because I needed a new tire and the one I needed was at a different location. A Firestone driver brought the tire so we had to wait. No problem. They were able to use my tire warranty to get a discount for the new tire. The customer waiting area does need to be updated. Chairs are kind of grungy.

The Firestone located on Coors near I-40 has a rude and unprofessional manager named Renee…read more When I took my vehicle in to get an alignment, the technician broke my oil dipstick and pulled a PVC hose. They replaced the dipstick at their cost however I did not notice the hose that was pulled until my wife mentioned that the car was running rough. They were not able to align my vehicle within specifications. I replaced lower control arms and took it back in under warranty to get it realigned. I had an appointment at 10:00 AM. That's when I met Renee the rude unprofessional manager. She told me that an appointment doesn't mean my vehicle will be serviced at that time. I was told that it probably won't be serviced until the end of the day because she only had two techs.. She was unable to find my wife's name or phone number or the appointment we had a month prior. She said that because I didn't have a receipt she was unable to look it up. I told her they didn't give us a receipt they only gave us a specification sheet indicating what was aligned I asked if they emailed the receipts she said yes I then asked could she look it up via email. She got snarky with me and said I can only look it up with your phone number or receipt number. Kept asking me why I was there and I told her to get the vehicle realigned and I then told her that they damaged the tie rods the first time they did the alignment. The boots were torn and the tie rods were over torqued. She then ask me if I was implying that the technicians don't know what they're doing, to which I responded exactly, they don't know what they're doing they tore my boots and over torqued the tie rods. These were brand new tie rods a month old. Renee then told me I don't know what I'm talking about, the tie rods don't use grease or have boots. I told her that at minimum she's they're going to replace the boots that they're cost and possibly the tie rod on the driver side because of being over torqued. She eventually told me they are not replacing anything. She then said that I was not smart for bringing it back to a shop that broke the car in the first place. That if it were her she wouldI have taken it to another shop. I told her you broke it you fix it. I also told her that the last time I was in there they broke the dipstick during a pre inspection and at that point she lost it and told me to get out get out of the shop that she was refusing service and then she was going to call the police on me. Do not go to the Coors and I-40 location Firestone.

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

SCRATCH A LIE...FIND A THEIF! (With this owner)…read more $685 Repair Bill and found out afterwards my truck was out of gas??? This should have been told to me over the diagnostic phone call on Friday!!! Not left out until I go pay the bill Saturday!!! I feel stupid but I also feel taken advantage of. I am used to the truck gas gauge being 1/8-1/4 off. Usually the gas light still comes on. This time it didn't. I thought I had gas. Truck shuddered and the Check Engine light came on. I had it towed Thursday at 4pm to Blue Castle. I told the owner Anthony I thought it was the fuel filter or fuel pump. I called him back twice telling him of the sputtering symptoms at stop signs and red lights when going to accelerate. I remember calling twice to help him diagnose it better. Still no discount off their diagnostic fee. The owner called me back about 2:39pm Friday saying it was the Fuel Pump and Sending Unit. He said parts about $300, (Amazon sells that part for $62.99 and delivers in 2 days). He charged me 2 hrs labor, plus diagnostic fee $90. Estimate was $650 Saturday they call me at 10:40am the truck is ready. I get there and the owner gives me two gas receipts timed a few minutes earlier because they said my gas tank was empty. Receipts timed for 9:18 and 11:25am. How could they diagnose the problem the day before if the truck was out of gas in the first place? I didn't know being out of gas was the original problem. The owner Anthony did not mention to me that the truck was out of gas on Friday over the phone. He only said it needed the Fuel Pump and Sending Unit replaced. Had he been honest with the diagnostics during the phone call. I could have just go get some gas, pay his diagnostic fee and go!!! It did not happen this way. They had to over charge me on parts, plus 2 hrs labor($190), plus their so called professional diagnostics fee($95)? Anthony the owner failed to tell me I was simply out of gas? Really??? It was a viable option that he hid from me(the customer) during Friday's phone call weather to do the work or not. Anthony the owner also said he doesn't get parts from Amazon($62.99) That he pays the higher prices from his sources ($280) and up charges 20%. (Charging me $319.99). In closing, weather you pay in cash or debit card it is all the same. No discounts to be found. If you pay on a credit card they charge an additional 4%. I do not suggest dealing with such practices. They definitely got me good when they could have told me. "Hey, Did you know your truck was simply out of gas???" I drove away and my truck still sputtered like it was out of gas. I stopped and added gas nearby. I do not think they put $32 of gas in my truck. My needle was on 'E' when I left. "Snakes" Is the best word I can think of for my experience.

Staff was friendly and helpful. The person who helped look up the info to locate and get my air…read morefilter found that the one they had in stock in their brand name was damaged and gave me a discount (same price as the lesser air filter) on a more expensive brand.

Awesome, awesome store! Well, to be more specific..the staff's awesome. I happened to roll up with…read moremy buddy right after closing (didn't realize what time they closed), went to open the door and it was locked. Bummer. Was walking back to my truck and they opened the door and said they'd help us real quick since my friend just needed to order some shocks. Very cool of them to do that. Got us all taken care of and we got out of their hair. I went back two days later since I needed to get some lift supports for my Xterra. True to form they bent over backwards to get them for me, gave tips on getting registered with O'Reilys online so I can get a $5 gift card, rocked out a military discount for me and issued me a $10 rebate for my purchase. Beat that, Autozone! Huzzah! So. These guys rock and I'll definitely make it a point to go them, and only them, for my car stuff needs.

They looked at my car immediately identified the problem with the tire. It was a nail. They plugged…read morethe leak. They refilled it and it was all covered under the tire warranty so I owed nothing. Even if there would been a charge it would've been well worth it. Do recommend will be using again.

they will try to overcharge your for something you don't need…read more had a warranty on all 4 tires I got from here. got a flat and needed one replaced. the associates tried to tell me I had an AWD and needed all 4 tires replaced. I have FWD.... I told the associate I was calling my dad and he got an attitude with me. My dad told the associate it was NOT an awd. They did not have my warranty saved on file either. the only reason they did not charge me for the tire was because I produced the warranty receipt. They finally replaced just the one tire. The reason for 2 stars instead of 1 is because they actually fixed it.