Came into the store to purchase something very simple. While waiting in line to pay, one of the…read moreemployees just doesn't care about customer service. And employee with the name of CHE, needs to take classes on customer service. You don't talk to customers while you're on your cell phone talking to your girlfriend. And when you're on the phone, when you give people back their change, you don't just pour in their hand and walk away. I know this store is close to my home, but I won't be going back to that store for anything. I'll drive the extra 2 miles to a different store.

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I would like to correct my experience. After having a great conversation with whom I think was a…read moreyoung man that was a team leader there. We resolved our dispute. They fixed the problem and I would say I am a very happy camper. Thank you the lil battery shop.

The gentleman that I spoke over, the phone was very courteous and professional, but when I got…read morethere, the lady that took care of me was a little rough on the edges. Recommend this place because of the prices.

Super quick and effective saving you $$…read more Had an issue all summer long with DEF in my Peterbilt 389. Went to a bunch of dealerships who spent hours "diagnosing" issues (costing thousands) just to throw parts that didn't work at it. Went to limp mode once again but this time on I-40, full derate. Brought it to shop. Got me right in and they actually fixed the issue right away. Can't say enough good things about this place! If you like saving money and your time, come here. Don't waste it on another location, trust me.

These people do not seem to respect a drivers' time. My co-driver and I are watching our schedule…read moreshorten and my clock slip away, meanwhile they are in granny gear all day. Perhaps it is because they take for granted the benefits from hourly pay, whereas we drivers make pennies on the mile. But of course, what do they care? They're getting paid by the hour just the same if they were working as if they were screwing off. I can damn near guarantee: switch their pay scale to piecework and watch their attitudes magically adjust. Goddamn hourly clock-riding mf's

Always friendly and helpful people here, git what I need and was on my way.read more

Pricey, pricey, pricey. AutoZone is always a last resort if I need something quickly and I can't…read morewait to order. I can always order online or go elsewhere and find the items they sell here cheaper by a big difference. Customer service is just OK at this location. Staff at this location are not really helpful when asking questions about an item. AutoZone will always be a last resort when needing a part quickly.

BEWARE! My son purchased a tire here and his car ended up with a slight shake. Not sure what it…read morewas, he went back to check the balance. I felt they should have balanced the one he just bought for free, but whatever. They balanced all 4 and sent him on his way. The problem is the condition of one of his other tires was so bad, he is very lucky it didn't blow. They never even showed him the condition (see pictures). This was not the tire he just purchased, but I can't believe they let him drive away with this on his car. They also charged him to balance it! How in the heck could you possibly balance this tire? Luckily we found it the next day before it blew. Poor business!

tried keeping everything after switching rims. wanted to…read morekeep old rims, tried keeping old tires. and did in fact keep two rim caps off old rims. went back and said they didn't have them. when in fact I know they had them.

The Firestone located on Coors near I-40 has a rude and unprofessional manager named Renee…read more When I took my vehicle in to get an alignment, the technician broke my oil dipstick and pulled a PVC hose. They replaced the dipstick at their cost however I did not notice the hose that was pulled until my wife mentioned that the car was running rough. They were not able to align my vehicle within specifications. I replaced lower control arms and took it back in under warranty to get it realigned. I had an appointment at 10:00 AM. That's when I met Renee the rude unprofessional manager. She told me that an appointment doesn't mean my vehicle will be serviced at that time. I was told that it probably won't be serviced until the end of the day because she only had two techs.. She was unable to find my wife's name or phone number or the appointment we had a month prior. She said that because I didn't have a receipt she was unable to look it up. I told her they didn't give us a receipt they only gave us a specification sheet indicating what was aligned I asked if they emailed the receipts she said yes I then asked could she look it up via email. She got snarky with me and said I can only look it up with your phone number or receipt number. Kept asking me why I was there and I told her to get the vehicle realigned and I then told her that they damaged the tie rods the first time they did the alignment. The boots were torn and the tie rods were over torqued. She then ask me if I was implying that the technicians don't know what they're doing, to which I responded exactly, they don't know what they're doing they tore my boots and over torqued the tie rods. These were brand new tie rods a month old. Renee then told me I don't know what I'm talking about, the tie rods don't use grease or have boots. I told her that at minimum she's they're going to replace the boots that they're cost and possibly the tie rod on the driver side because of being over torqued. She eventually told me they are not replacing anything. She then said that I was not smart for bringing it back to a shop that broke the car in the first place. That if it were her she wouldI have taken it to another shop. I told her you broke it you fix it. I also told her that the last time I was in there they broke the dipstick during a pre inspection and at that point she lost it and told me to get out get out of the shop that she was refusing service and then she was going to call the police on me. Do not go to the Coors and I-40 location Firestone.

I've been coming to this Firestone for many years. Yesterday I had an appointment for a tire…read morerepair. They got me in right away, and I was out within 2 hours. It took longer because I needed a new tire and the one I needed was at a different location. A Firestone driver brought the tire so we had to wait. No problem. They were able to use my tire warranty to get a discount for the new tire. The customer waiting area does need to be updated. Chairs are kind of grungy.

The whole team at Blue Castle is great! They did my brakes and gave me a lifetime warranty at a…read morecost less than half of what the other shops quoted me. I would recommend this shop to everyone! Helped me save money at a time when we all need to save as much as we can! Everyone is very nice the employees are in and out of the office so I got to interact with everyone and they are all a really good team! It really is a great small local business and I am happy to support my community!

Took my Lincoln in for a simple fix, it cost me $2500. Anthony the owner did not align the timing…read moreand tensioners correctly. Therefore, my engine light came on which pertained to the job that he did. He wanted me to pay him another $2500 to fix it. He also left my windows down therefore my vehicle was very, very windy and he left oil handprints on my vehicle. He is rude and unprofessional. Reporting to Better Business Bureau. Would not recommend him at all for nothing.

Staff was friendly and helpful. The person who helped look up the info to locate and get my air…read morefilter found that the one they had in stock in their brand name was damaged and gave me a discount (same price as the lesser air filter) on a more expensive brand.

Awesome, awesome store! Well, to be more specific..the staff's awesome. I happened to roll up with…read moremy buddy right after closing (didn't realize what time they closed), went to open the door and it was locked. Bummer. Was walking back to my truck and they opened the door and said they'd help us real quick since my friend just needed to order some shocks. Very cool of them to do that. Got us all taken care of and we got out of their hair. I went back two days later since I needed to get some lift supports for my Xterra. True to form they bent over backwards to get them for me, gave tips on getting registered with O'Reilys online so I can get a $5 gift card, rocked out a military discount for me and issued me a $10 rebate for my purchase. Beat that, Autozone! Huzzah! So. These guys rock and I'll definitely make it a point to go them, and only them, for my car stuff needs.