Tomas with service is a great service advisor and took great care of my families expedition…read more Stayed in constant contact and made good on everything.

Giving a One Star due to the fact there is not an option for a ZERO STAR REVIEW…read more We have always loved Bartow Ford loyal customers for YEARS, still go there even though we live out of state. We will make the trip for our services to be done there even though it's out of our way. Well this time will be the last time. Sent my truck in for Warranty work. Multiple different issues cam phaser going out, and truck shuddering hard when you accelerate or out under a load. Issue is found and it's a coil going out. No Big Deal Right? Well all we asked was for them to fix the coil going out and to see if there was a way to get the others covered under warranty since it's a known issue when one goes out the rest are to follow, but they said NO! A few days later my parents are driving the truck back to me out of state what happens it starts shuddering hard again. So they limp the truck back to us. My husband calls the Service Manager BRIAN JONES who was VERY RUDE and not understanding and just kept saying I'm not committing warranty fraud. We explained we are not asking for you to do that but with this being a known issue there has to be something that could have been done when we asked before it left their service center. He kept trying to talk over my husband and just very nasty in the way he spoke with him. Truck was then taken to our local ford dealership and they ran the tests showing there was indeed another coil out and multiple random misfire. Once they replaced the one coil they did a test drive and the truck with still shuddering so once hooked up it showed misfires in the other cylinders still. Once the plugs were pulled they found out they were FOUR cracked. WELL SPARK PLUGS JUST DON'T CRACK ON THEIR OWN! So I call Bartow ford to speak with BRIAN JONES because I feel like this isn't something I should be responsible for when the truck was in service there and to much torque when putting them back in can cause this issue or several other things could have happened. He refused to help any in anyway and made it clear they did not touch them when the truck was there. Which is a lie. To replace my cam phaser you can to remove them to get the engine in time to replace the timing chain as well. I then asked once they finished the service did they test drive the truck? No answer. He then proceeded to tell me that if I wanted any type of reimbursement for the spark plugs then I would need to meet him in small claims court. Very aggressive in the way he spoke and tried talking over me as well. I maybe a female but I'm not an idiot. And if this is the way he treats his customers with no customer service skills I will not be returning for anything! Oh and also one more thing to add to this list on Sh*t Storm. I picked up my truck from the local dealership today, drove it all of maybe 25-30 miles got home and was smelling a burning smell and seen some smoke. Called my husband he comes home and starts looking around come to find out whatever technician did my work did not put my dipstick back in so now after being drove 300+ miles 1 qt of oil left !!!! And just paid Bartow Ford for my damn oil change as well so here I go tomorrow to get another one

Fantastic customer service. I went in to purchase windshield wipers yesterday. I had been to…read moreWalmart and saw a bunch of adapters in the packages and realized I might have trouble installing them myself, so I went to Advanced and asked if I could pay them to install them. They told me there was no charge. The wiper guide book at Walmart also informed me that the rear blade for my Enclave was factory installed and there was no replacement for it. Andy and Dylan at Advance found and installed the rear wiper blade. They saved me time and aggravation and installation at a dealership, and showed me how to do it myself. Thanks so much.

I want to be clear that the 4 stars are strictly for the District Manager of this store and not the…read morecustomer service I received at location. They get one star. My mother gave me a Jeep with the Gold Auto Craft 3 year warranty. She purchased this in 2016. Well, of course my battery is drained somehow so I take it to trade in. After a good 10 mins of waiting for a guy to come in(I didn't have an issue with waiting) his coworker asks him , 'you know is this sticker the day warranty starts?'..which reads 11/2015. He's like no that's when the battery is made. In my head I'm like well either way it's within the warranty period if it actually was made less than 3 yrs ago, anyway he goes to ask me about registration!?! Now I'm confused. So I answer his questions and he dismisses my warranty and refuses to give me a new battery. I politely left and called corporate. Of course to my surprise he gave me alternative facts and the DM Brittany gave me a call back with no hesitation and solved the issue. I want to thank her and the only reason I will be coming back is because of her and another employee that wasn't there today young guy black hair with glasses he's always super nice

Best NAPA staff ever! Sometimes it can be intimidating to be a female in an auto parts store, but…read morethis location treated me professionally and with respect. I'd drive across town to ship here again.

I don't think anyone enjoys having to fix up their car or buy parts because something's wrong with…read moretheir car.. and if you do I need to talk to you because it may be concerning. So, on a few occasions I've stopped in to this Advance Auto Parts due to having a very old car (20 years old!) that just sometimes does what old cars do and randomly has issues. There's been both a lady and a man working here that have helped me and both were very friendly and helpful. I brought in a car battery once to have them test it- they can tell you about how much juice is left in a battery or if it's dead, so that's really helpful (if you can remove your battery and get to the store somehow). They also will install a new battery for free- again, great. Something else I don't realize is that most things you buy from here have warranties- I bought a pack of crank wrenches and they have lifetime warranty! And even the brake light pack I bought has a one year warranty- just never know when that might come in handy. Hold on to your receipts! Though this Advance Auto Parts is in an awkward location, it's been reliable and as pleasant an experience as you could want when having to come to fix up your car.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Bryan,Thank You! Bryan came over to the car wash which is right next store, jumped my car and I was…read moreable to drive next door. Bryan found the size battery my car needed and installed it for me. TY for going above and beyond!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I am absolutely raving about my experience at Kelley Buick GMC. I was literally on my way to…read moreanother GMC dealer to purchase a Yukon when I drove past this dealership and decided to stop and check their inventory and I'm so glad I did. They had exactly what I was looking for. My sales professional, George, treated me like royalty. I buy a lot of cars, but I have never worked with anyone like him. He truly went to bat for me, got me an incredible price, a fair trade, and had me on the road in under an hour. I can't thank him and Russell enough for their outstanding customer service. I was honestly blown away by the whole experience because Kelley Buick GMC accomplished more in one hour before closing than the other dealership did in five days. I am now loving my 2026 GMC Yukon AT4, and I couldn't be happier. Don't waste your time going anywhere else, you're already where you need to be.

Great customer service from George - Service Advisor. I got my truck serviced, they made sure I was…read morecompletely satisfied and went above and beyond. I would recommend them to anyone.

I've now been here 3 times for my oil change and service has always been superb. I live that today…read moreupon checking in the service member provided me a complimentary water. Tip: always check their website for coupons. It's a great way to save those dollars.

I can guarantee you I will continue to do business with this location, the amount of respect and…read morecustomer service these guys had made me take the time out of my day to give them a good review, I went to 5-6 different locations in Florida from Sarasota to Lakeland and fort Myers's but this location tops them all, Vince and Lawson where the guys who worked on my vehicle on Sunday 2pm Stephen . Y