Once again, I'm very impressed by Castro Services, employees, and cleanliness of the establishment…read more There was no waiting in line to have my oil change, and I was even offered a beverage and a couple of pieces of candy while I waited in my car for the service to be done. All of the employees were extremely nice and very helpful. They offer a little extra service for free like checking the air pressure in my tires and checking my air filter. When sitting in my car while they did the service I noticed how clean and organized the place was. I highly recommend Castrol Premium Lube Express in Burleson, Texas. So on your next oil change, go to Castrol !

Honest. That is so rare. We brought my husband's truck in to get an oil change and have the…read moreemissions test done. They let my husband know that the oil change wasn't necessary because of the low mileage. Mind blowing. It would have been so easy for them to do what we asked. And bill us for it. But they didn't. They also don't push air filter replacements if you don't need it. So rare. Yes, 5 stars. I would recommend them to anyone and everyone.

I go to valvoline often. I appreciate that they offer a veteran's discount and they also normally…read morehave decent coupons if you go to their website. We normally don't have to wait long to be seen and the staff is attentive and answers our questions about the service. They are normally not pushy, if we don't take them up on their recommended services they just want you to be aware what needs to be changed so your car stays in good condition. I will continue to go back to get my car work done.

Valvoline lost a part of my oil metal thing then told he to order it and they'd replace…read moreit..they're the only ones that I've been taking my car

So I have been going to another location. But found out that this one is even closer to my house…read more We were able to find a $25 dollar off coupon online and the technicians that assisted us were Chris, Louie and Robert. My husband and I both got oil changes. And it happened in less than 20 minutes and all of the staff was very friendly. They advised us on the services provided and the additional services that they recommended. They did not pressure us to get them. I will definitely be back to this location. And normally there's not a wait, so it's a win win.

I called ahead of time and really enjoyed talking to the customer service people. They were very…read morefriendly and answered all of my questions. They can look up your year, make, and model to see which oil your car uses. I knew which type of oil my car needs, so I didn't need this but i think it is nice for people who might forget. Went in for a full synthetic oil change. I had a great experience at this Valvoline location! The staff was very courteous and welcoming. I had my dog with me, and everyone was kind about it -- they even offered me some water while I waited. I really liked that I was able to stay in my car during the oil change (that was new to me and super convenient!). They also gave me a detailed price sheet for other services, which I appreciated since I like to plan ahead. The customer service team made sure I got to use my coupon, too -- a small gesture, but it really showed they care about their customers. Overall, everything felt easy, transparent, and friendly.

You ask...What went well EVERYTHING ! Friendly, informative,…read morequick, and service with a smile. They are conveniently , located in Burleson , Texas , not very far from my home. They (in my opinion) go above the norm to help their customers which leads you to be a repeat customer. They ARE Disabled Friendly and staff makes you feel at home. I give these guys and this establishment all thumbs up ! You need an oil change or inspection of vehicle? Then I suggest you go to JiffyLube, in Burleson Texas.

1st time at this particular Jiffy Lube. Technician was friendly and helpful and didn't try to sell…read moreme on anything and everything like some oil change places do. He offered tire rotation with a great coupon which I took him up on. Service was quick and I was in and out in a "Jiffy"!

Moved out to the area a year ago and I am so glad I discovered this car wash! There aren't really…read morea-lot of FULL SERVICE car washes in Burleson, Texas, so that alone puts them ahead of the competition. If you're in the area or visiting I highly recommend them they have great customer service and awesome management.

I've been going to this car wash for years and trust them fully every time with my car, amazing…read morewaiting area with cheap snacks and entertainment for kids as well, couldn't suggest this place enough.

I came on a Saturday during the busiest time. I didn't have to wait for long, maybe 10 or 15…read moreminutes behind four other cars. I appreciated their efficiency and have a new favorite place to go get my car serviced. The staff were all incredibly kind. Three different people approached me to offer me a drink while I was waiting behind the other cars which I thought was very sweet. Notable to me was how this is one of the only places I've ever been that cared to ask if I needed to reset my "oil change due" maintenance required light. I know how to do it myself, but I have to do it myself every single time I get my car serviced because the dealership doesn't. In the short time I was there, there were many more positive, helpful, informative moments, which isn't a normal occurrence when getting your car serviced. It's the small things like that, little details and thorough customer service, that really made this a really great experience. It's a bit further from home than my normal place, but I'm glad I ventured out. I am happy to have found my "place" to go to when I need knowledgeable, reliable, and efficient service from some really great mechanics. Looking forward to popping in again soon.

Came in for an oil change...I could've picked a better time. I went during my lunch break, thinking…read moreit would only take about 15 minutes (since that's what they advertise). It ended up taking at least an hour, and there were only three cars ahead of me. Where I'm from, that's maybe a 20-minute wait, tops. I think they were short-staffed, but the real kicker was that the oil drain was down. They had to manually drain the oil into buckets, which definitely added to the delay. Normally, I wouldn't mind so much, but there was barely any communication until I was literally the next car in line. Honestly, they should've just told me upfront. I could've come back later or gone to a different location. On the bright side, I had a coupon, so at least I didn't pay full price. And I do like that you can stay in your car during the service. Honestly, the dealership might have been just as easy.

I had my state inspection done here and was in and out so fast! the pricing is standard and fair…read moreand the customer service is amazing! 10/10 location! I have no idea why the reviews are so low

This was the worse experience getting an oil change . For 1 it cost me over 200.00 and I literally…read moreabout had a heart attach . Why anyone would ever go here besides like me never been is besides me . Where I usually go it's under 90.00 but it was the holidays and I couldn't get in . But from now on I will just wait for my place to get me in . They say they a list of things but I can bet that only a few things were checked . Never again will I go to this place .

I had an amazing experience with this auto repair shop! The staff was super friendly and really…read moretook the time to explain the issues with my car. They fixed it quickly and at a fair price. Highly

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

These People are amazing... Great service from the front of the house to the service techsread more

Would give zero stars but the gentleman who set my appointment over the phone and the male staff…read moremember who walked across to get my vehicle were good but overshadowed by the actions of the others. I received very poor in person customer service and the female worker was very rude and snappy over the phone while trying to get clarity on my truck. So i had tl leave work and go see in person to get status of vehicle. Was told that was never looked at (although vehicle was dropped off night prior to get a diagnostic scan). Asked where was my vehicle and another worker came outside to let me know it was at the home depot across from the shop. Parked there. The male staff member went and brought me the truck letting me know they NEVER TOUCHED IT!! this was beyond horrible and will be doing a Google and yelp review because of this.

I had a very disappointing and concerning experience at National Tire & Battery in Burleson, TX. I…read morebrought my vehicle in for basic service--including an oil change and to have a screw removed from my tire. Not only did they fail to complete the oil change, they also completely overlooked the screw in my tire, which could have led to a dangerous situation had I continued driving without knowing. None of the services I requested were done. I left with the same issues I came in with--except now with less trust in this location's competence and professionalism. If you value your time and your safety, I strongly recommend taking your vehicle elsewhere. This shop has proven they cannot be trusted with even the most basic automotive services.

We had a low tire on a TURO Rental so we drove right to the nearest Tire shop. The squeezed us…read moreright in and finished us in 30 minutes. Thank You Guys.