Doc Motor Works Auto Repair truly saved us on Black Wednesday -- the Wednesday before Thanksgiving…read more-- and I can't say enough good things about them. We were on our way out of town when one of our tires suddenly lost pressure. It was around 5:30pm, most places were closing at 6, and panic quickly set in. We first pulled into a nearby Tuffy to try filling the tire, but as the air went in, we could hear it coming right back out. Frantically looking around, I noticed Doc Motor Works next door and ran in about 10 minutes before closing. They must have seen the desperation on my face because Scott, the owner, was incredibly kind right away. The two gentlemen working with him were just as wonderful. They immediately took our car back and discovered not one, but two nails in the tire -- thankfully both were in spots that could be patched. While they worked quickly and efficiently, we waited inside where they have the coolest kids' area. My son literally said, "This is the best day ever!" The entire experience felt like one of those moments that restores your faith in people. Scott and his team were fast, professional, compassionate, and genuinely caring. Walking into this place completely changed what could have been a very stressful situation. If you're looking for honest, kind, and reliable auto repair -- this is the place. Amazing service all around.

I had a terrible experience at this shop and want to warn other car owners…read more I came in for a simple oil change on my car, which was supposed to cost $50 with a coupon. Before starting, the shop tried to upsell me over $1,000 in "recommended" repairs, including belts, battery, and spark plugs, which I declined. Then, after they drained my oil, they told me the oil filter cap was broken and said they couldn't finish the job unless I paid for a replacement. They claimed it had been "previously overtightened by another shop," but provided no proof that the damage wasn't done by them during the oil change. The oil filter cap is right next to the drain plug, so if it was really broken beforehand, they should have noticed that before draining the oil. At that point, my car had no oil and couldn't be driven, so I was basically forced to pay over $200 just to get my car back from a regular oil change. This felt like a pressure tactic and extremely unprofessional. If there was truly an issue with the part, they should have shown me before touching anything. Instead, I was put in a situation with no choice but to pay more than four times the agreed price. I will never return here and strongly recommend that others avoid this place if you want honest, transparent service.

My service agent, Kendrick, was fabulous. He welcomed me in, got my vehicle started right away and…read moresent a video of what they were doing for the service. This was an oil change and recall repair.

Absolutely disgraceful experience. This dealership flat-out tried to scam me, claiming I needed a…read morerear main seal replacement when I didn't -- confirmed by a second opinion. The service manager was arrogant and rude, and Joe is two-faced -- nice when they think they're getting your money, but nasty and disrespectful the moment you push back. This place thrives on deception and ripping people off. Stay far away unless you want to be lied to and overcharged.

Firestone in Lisle, IL. I would recommend to friends. Got the flat tire fixed. Very professional…read moreand wait time is also less,

Firestone in Lisle, IL, off Ogden is just... meh. Honestly, if it weren't for the convenience, I…read moreprobably wouldn't bother coming to this location. The curb appeal is lacking--nothing that draws you in or makes you feel great about pulling up for service. I read other reviews and still decided to give them a shot because I needed a tire patch due to a nail. So far, it seems fine, but I'd say proceed with caution when it comes to your auto needs here. I won't outright say "don't go," but consider yourself warned. It might be okay... but there's a long "but" in there. Just something to keep in mind.

I had a excellent experience at Delgato's Muffler and Brake. The owner Mr Delgato greeted me when…read moreI first arrived, and explained the procedure to replace my rusted out exhaust system. I was shown the damaged areas under the car and explained what repairs were needed. I was given a quote for the repairs which was very reasonable. I was told it would take two hours for repairs. I waited the two hours in their very clean and air conditioned waiting room. The receptionist, Donna, was very professional and further explained the repairs. All in all I was extremely pleased with the repairs and friendlyness of the entire staff. I highly recommend Delgato Auto service. Nick Gecan Retired CEO Gecan Realty Group Inc

I used to do this exhaust. But he cut my steal. This garage…read moreis not honest. My Catalytic Stolen from this garage.

Communication!!!!! Took vehicle information & told…read moreMe that they would call back with a price. Been over a month now & still no call back.

My car broke down literally in front Southwest Spring. Then guys came out to make sure I was ok…read more The manager Kevin came out to inspect the vehicle and informed me of the sad news my lower control arm on the drivers side was busted. He could have gave me the cost of parts and labor. Instead, he informed me to call the Nissan dealer because there could be a recall on this. I called Nissan and he was right. In an industry that has a reputation of price gauging and bas customer service, Southwest Spring showed honest and integrity. In today's climate, we can use more businesses like them!

Great family owned business... I had concerns about matching a Mercedes Designo custom "factory"…read morepaint on my G wagon. The owner took the time to walk me through the shop, custom paint booth and the process. The repair was made and the truck is back to perfect. I highly recommend considering these guys for high quality work.

The bottom line Modern Carriage is the best of the best body shop in Illinois! My brother goes…read morethere when his cars are in a wreck and most of the time it's not his fault. So, Vince and his team always take care of our wrecked vehicles and makes them look brand new again. My insurance company swears by Modern Carriage too, and that is a big deal because Statefarm is a huge reliable insurance company. So, they do custom jobs too, and not just collision which is cool too IMO. So, check them out for your autobody repairs and paintwork, and if you really want to see perfection this is the place to start.

Got recommended this shop by a family member who said they do good work. After my car sitting there…read morefor over a month and still no progress i started to get angry. Getting ahold of juan the owner was not bad in the beginning but after a while he was just barely responding to me. Also he was telling the person that recommended me there that i call him to much which to much was once a week trying to get an update (when im paying over 5 grand for something I expect some kind of update) As soon as my dad got involved he would only respond to my dad and not me maybe he didnt take me seriously cause i was a young kid with a nice car. After the car being there for 7 weeks i got it back and after 5 days it started over heating again I contacted the owner juan and he offered a solution that he thought would help after another 3 days the car started doing the same thing. After contacting him again I received no response. Ended up having to take it to the dealership where they said they couldn't figure anything out unless they started ripping the motor apart. If i could rate 0 stars i would. Avoid using juan as your mechanic at all costs he will rip you off and not honor his work. AVOID THIS MECHANIC SHOP. Ive worked with many mechanics and this shop had to be the absolute worst i have ever used

I heard about this place through word-of-mouth, as the location is a little bufu and hard to find…read more Honestly, who's heard of Addison? Trust me, you'll want to take the extra time in looking though. You won't regret it! Great service: I made an appointment earlier in the day to get my car looked at, and told them I'd be there after work (around 5). I managed to pull into the garage at 5:40 (thanks construction on 290!) and the manager ran up to my car right away. "Um.. is it still possible to get it fixed today?" I asked, embarrassed and gritting my teeth. I shouldn't have worried, the manager knew exactly who I was, and they even opened up the shop late so they could finish up with my car. A month later, I called to ask about a question on my bill. They apologized profusely, and told me they would deduct money off of my next visit. No questions asked. You can bet I'll be back!

Great local mechanics. Excellent service. Gio, did a great job taking care of my issue…read more Knowledgeable staff. I highly recommend these guys.

I've been coming to Sierra and Giovanni for many years, driving over from Logan Square area since…read morethat location closed. Service is top notch, prices more than fair, and the one referral I've had worked out great (muffler repair). Several times I've brought my car in with a potential issue and Giovanni has looked it over, checked thoroughly, and said it was okay and never charged me for his time. Recommend 100%.