Answered the phone right away, super honest, was able to help up front when another Firestone…read morenearby gave me the run around. Adam G was had unParalleled competence and expertise on my rare vehicle. And they were able to get my tires from another store. Will be giving them my business in the future!

Had a slow leak a few weeks ago. They fixed my tire in just a few minutes. I was also looking for a…read moreprice to replace all four tires. Great price and the service writer told me that a sale would be starting in a few weeks so I could save more $! When I came in for my tires, I asked them to check the brakes. They did and told me that they had some life left in them. Appreciate them not trying to get me to do unnecessary work. I had been told by the dealer ( had a recall to have fixed) back in the winter that I needed all new rotors and pads plus so much more. Obviously the dealer was doing the usual scam to get a woman to think she needs extra work! Thank heaven for this firestone dealer. The staff are so nice, pleasant and honest! I plan to keep coming to this firestone for my auto work!

Quality service and my go to place for tires, oil and filter changes, brakes, and wipers. Good…read moremechanic and timely.

I had a terrible experience here. My fuel pump failed, so I had to have my car towed to a repair…read moreshop. They were unable to look at my car that day. They finally looked at it the next day but needed another day to make the repairs. When I got the car back it smelled very strongly of cigarettes (it took 3 days to go away) and there was a loud rattling coming from my undercarriage. I brought the car back and looked at it on the lift with the mechanics. In the process of replacing the fuel pump they had to remove my heat shield to drop the fuel tank. Rather than drilling out the rivets securing it to the car body, they ripped it off leaving large holes in the shield. They blamed the damage on rust (the heat shield does not rust, the rivets do) and secured it with a zip tie on one end and a screw clamp to the exhaust pipe on the other end. It doesn't rattle anymore, but I will have to fix it myself this spring. Additionally, my car will no longer fill completely. The gas pump shuts off early due to a problem in the EVAP system. At first I thought this was a problem with the gas station, but now I am certain it is my vehicle. I have yet to fully diagnose the problem, but the issue is likely due to a line off the tank going back to the EVAP canister being pinched when the gas tank was replaced. I will not take my car back here. On the up side, they didn't overcharge me for the fuel pump...

I needed tires. They gave me a great price and service. Put them on my vehicle. No problems…read more It was nice dealing with a local company.

Always reliable and responsive. Good prices, quality work. I trust them to do what's needed and…read morenothing else.

Great service! After…read morespending several hours trying to get a new tire at AAA Abingdon Car Care Insurance Travel Center, I decided to try another shop. I came across Goodyear, which was barely 0.5 miles away from AAA. I was greeted and welcomed by Felicia Finch, and I quickly got a new tire. I got rewarded by going to Goodyear because I got a free rubber valve stem. (This was due to me damaging its sensor.) I don't think I would have gotten a free tire part elseware. I recommend this store to anyone that wants a good tire service!

Very friendly employees and convenient to my location. Also very open appointment times which add…read moreto the convenience factor. I scheduled an appointment yesterday for a headlight change today. I got to my appointment about a half hour early because I was running errands after work, and it didn't make sense to go back home only to turn around and come back out. But they were able to get me in before my scheduled appointment time and they were quick. They even did both headlights for me and only charged on labor for 1 of them. They also told me some other things I should get taken care of, but I didn't have time today so they scheduled me an appointment for this weekend. Super awesome staff and I can see myself coming here for car services.

I called and explained problem with my daughters car. Dash Light indicated low tire pressure. Most…read morelikely a very slow leak. Appointment was scheduled (very soon) The tire was repaired with a fair cost. Bill C Jarrettsville MD

As anyone who follows/reads my reviews on Yelp or Google, you know that I am hyper-critical of…read morecustomer service, quality & value. The Pep Boys location on Baltimore Pike, Bel Air, MD, really-nailed BOTH! Mgr. CJ Herron & Svc. Advisor Julie Ament were both ACES. Brought my wheels for tread wear warranty on new vehicle Michelin tires. They examined my tires (tread, dry rot, etc.) and wrote up a report for Michelin which was accepted for pro-rating. Subsequently purchased new tires and alignment from Pep Boys, which had CJ picking up and delivering my vehicle with its new rubber. Great job! Highly-recommend these folks and location.

I would NEVER deal with Gallants again! No sense of integrity. To give me a COMPLETE price on…read morerebuild of the motor of 7500. After having the 63 corvette for a month, I received a call from the owner stating the cost will be 10000.00 additional $2500" to rebuild the motor. At this point he's had the car for a month and the engine sitting outside of the car. I had no choice then to pay the additional $2500. After waiting an additional two more months, I received a car with the original piston heads. In addition, the motor was worse than when I gave to Gallants- motor as leaking like a sieve and blowing oil! Again, steer clear!

Excellent Customer Service. Thank you Rob. I greatly appreciated all of your help today with my…read morecar. I highly recommend your shop.

I have been to Buddy's 3 times. The first was my work truck getting an oil change. The second time…read morewas my personal car got an oil change. The third was new tires. Outstanding service, prompt, bang for your buck, and great work each time.

Horrible communication. do not bring your car here they will sit around on it all day and not…read morereally give u a clear time on when you will be getting your vehicle back. blamed their 4 day bull shitting on parts being late overall horrible experience and i will not be back