We bought four new tires from them October 1st and they said I needed an alignment so I scheduled…read morean alignment for 10 o'clock Saturday so I drop it off at 8:30 on Saturday. They call me two hours later to tell me they couldn't get to my vehicle and they didn't know why it was scheduled, there were other people in front of me. Which is their mistake and they should've caught it before I walked out of there. I could've taken my car and had it done in the morning in Boerne or San Antonio at Toyota. I told him I was leaving my car early because I was headed to San Antonio. Had I known this at 8:30 when I dropped it off, poor customer service on their part. So now here I am on a Saturday at 1:46 having to take it somewhere else could've been done this morning. Waste of a whole morning now afternoon

Driving an RV from S/E Texas to AZ. Sunday morning I had a tire issue in Kerrville. After checking…read more& finding no one open for RV tire change I was referred to A & A. Called & reached Jeremy, met him at the shop & was on my way in 30 minutes. About an hour West I had another tire issue. Called again & Jeremy drove out & fixed it in record speed. The truck is well equipted & Jeremy looks like part of a "pit crew" in action. Very pleasant & knows what he's doing. He certainly made the company look good.

My tires were received when they said they would be and they put them on immediately. Honest and…read moredependable! There is absolutely no reason to go anywhere else in Kerrville.

Quality shop with great staff and locally owned. Purchased my last 4-5 sets of tires here and…read morealways did a superb job and stand behind their products. They will meet the big box tire shop prices and go above and beyond on service.

Fast, friendly and professional service. Needed new tires and didn't have time to wait half the day…read moreor longer at the large discount tire shops Wagoner had the tire I wanted and I was in and out in about 40 minutes.

We were getting ready to leave town and discovered a slow leak in one of our tires. We called…read moreWagoner, explained the situation and they told us to bring it in. We got prompt, thorough and friendly service. Thanks for getting us on the road.

Always a positive experience when I've had to take a vehicle to these guys. I don't feel like I'm…read morebeing taken advantage of. Unnecessary work isn't suggested. Quality of work is tops.

Took a long time and failed to mention until the day of pickup that they charge 3.5% fee. We all…read moreknow that card companies charge and a good business plans for that and doesn't surprise customers. Also, never called to say it was done. We had to chase the progress. At almost a week we needed the car.

I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it…read morecorrectly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience! The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics! One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to. And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.

Best auto shop in Kerrville! They go the extra mile. Have used them for work on both my vehicles…read more Thanks for the service ******

Just wanted to have our tire pressure checked and nobody even cared for us so we left and went…read moresomewhere else. Must have been the license plate from Texas.

Alonso is a top notch owner. He should complete background check on hired out of state mechanics…read moreespecially if they learned the trade out of state. Highly more important if it is for a supervisory position. As the saying goes ONE BAD APPLE spoils the whole bucket.

Kerrville area peeps. I just have to brag on Randal's Automotive. When was the last time you had a…read morevehicle repair and the total came in LOWER than the estimate? I started going there because they were convenient. I will continue to go there because of the integrity they've shown time and time again.

I broke down just down the road from their shop. They came out and tried to help but the repair…read moreturned out to need dealer specific capabilities as it was related to a recall. Despite that, they not only gave me a ride to lunch (and kept my dog while I was getting food), they let me wait in their air conditioned waiting room most of the afternoon while I waited on a tow. After all that: no charge. How often do you get that kind of service from an auto shop?