I got there 30 minutes till closing (I was the only person there) and I sat there for 20 minutes,…read morethe worker made eye contact with me several times yet said nothing. I decided to go in and he told me to go to the middle doors and waited another 10 minutes. Just for them to say it's all good instead of fixing the leak in my tire.

The people at Walmart Tire Center got us in and out quick! We were driving through Fredericksburg…read morewith our camper trailer when we noticed one of our tires was bad. The friendly guys squeezed us in so we could get back on the road! All for a very reasonable price - Thanks guys!

Two factory-installed tires failed within two weeks of their alignment. 2024 Honda Passport Black…read moreEdition, factory Continental tires, low miles. We brought it in for alignment/rotation. Within two weeks of their work, the tread on BOTH rear tires separated from the belts. Was it their fault? The answer seems obvious--judge for yourself: * Timing + duplication = common cause. Two identical failures, on the same vehicle, right after one service event, point to (1) a shared condition introduced, or (2) factory-installed tires that were already failing and weren't detected during an alignment/rotation. The odds of both tires--less than halfway through their usable life--failing identically by chance at the same time are astronomical. Not detecting failing tires during an alignment/rotation is gross incompetence. Either would be a case of Stroeher's dropping the ball--with potentially deadly consequences. * They controlled the risk factors. The service manager (Lane) insisted "nothing we did could have caused it." During alignment/rotation a shop sets tire pressures, handles mounting/beads, torques lugs, and evaluates tire condition. Errors in any of those can lead to overheating/over-deflection, which can result in tread/belt separation (per NTSB and USTMA). So it appears Lane is either unqualified to do his job, or he was lying. * Duty of care--breached. They returned the car still misaligned after charging for alignment, then brushed off concerns. When I said I was unhappy with the original alignment, Lane handed me the keys and said, "If you aren't happy with our service, you should take it somewhere else." No investigation, no documentation, no concern. Bottom line: reckless indifference to customer safety and an abject refusal to take accountability. And I get an alignment that didn't fully align the car and ended up costing me over $700.

We had a nail in a tire while traveling - fixed it with minimal time and expense. Thanks for saving…read moreg our anniversary weekend!

Definitely improving all the time. My service here was very quick, thorough, and Chris as well as…read morethe entire staff friendly and helpful. The vehicle tracker for service is also nice. Great prices, first rate service, and pleasant atmosphere. Excellent experience and highly recommended.

Checking your tire options? You can't go wrong with Discount Tire! I've been coming back for years…read more Customer service is always on point! They really take care of their customers. I recently purchased a used "Gold certified Toyota." Our local Toyota dealer did a poor job on the inspection. After speaking with customer service they refused to rotate my tires and said I'd have to pay the dealership to do so. My daughter contacted Discount Tire and confirmed that they offer complimentary rotation! Even if you did not purchase the tires from them. I drive with peace of mind knowing that there's a discount tire near by. Any tire issues I just drive up or make an appointment online. My vehicle was ready within 45min as they estimated. Great selection of tires to choose from. If they don't have it. They usually can get it within hours or next day and financing is available on the spot.

Got a regular oil change here, the general manager Derek helped me out. He went above and beyond by…read moreexchanging my oil pan plug with a spare he had on hand, (no charge) and then performed the shops typical practice of checking/topping off all fluids. It was quick and easy, and the shop gives a 25% discount for veterans! I would highly recommend this shop and service to anyone in Kerrville who would like work done. They also perform brake work, and fluid flushes. For routine maintenance required, they also give coupons. I can't commend enough how easy and good of a service I received here, thank you Derek and grease monkey for the good work! I will return.

I have always had great service at this location. They are quick and Eric, the technician, is…read morefriendly and does not perform any work without permission.

I wish I could give them a million stars! They fixed my 2022 Bronco after hitting a deer and it's…read mored*MN near perfect! State Farm wanted to screw me out of a proper repair but Tina wrestled with them and got it back to new( I'd just had it six months when the accident happened). Good people, Flawless work. I hope to never need body work again but if I do I know where I'm going.

We reported a Hail Damage with State Farm in June and ESCAMILLAS BODY SHOP, INC  (EBS) in…read moreFredericksburg, TX 78624 was assigned to us. We contacted them and the earliest appointment to evaluate the hail damage was the 20th of September due to Covid and hight volume. We went back on the 20th and saw a sign on the door to please stay in the car and call the office because of Covid. We did that, left a message but nobody returned our call. We left after 30 minutes and kept calling the number posted on the door every 30 minutes. After 5 hours we got Tina Escamilla on the phone. She was very friendly, however, could not remember that we had an appointment for the hail damage evaluation. She also stated that we entered a busy deer season and we are just to buys to deal with hail damage at this time. We had previously good experiences with EBS that is why we waited that long just to get an appointment. We are very disappointed with the communication and of course administration of our case at Escamilla's.... Now we lost 3 month and have start from scratch.

Didn't want to mount my tires cause I bought them online, didn't even look at the tires.read more

Came in to get my new tires on, was greeted by a lively smile. Was told to come in around 1, did…read morejust that. Serviced within 45min. 140$ for all 4, no complains here!! THANKYOU once again

We were looking for a very specific and rare vehicle for my mom and stumbled upon this dealership…read more Its in Kerville so it took us a little over an hour to get there but definitely worth the drive. We worked with Julianne. She was extremely knowledgeable, patient, and friendly. We were not pressured in anyway, No BS nonsense games played, and felt no pressure during experience what so ever. Finance manager was friendly, thorough and transparent. We were in and out fairly quickly, carfax provided, car was washed, full tank of gas and had plates out the door. My 4 year old was with us and they provided snacks, toys and kept her busy. The women's restroom was extremely clean bathroom. Loved our experience, pleasure working with everyone and highly recommend.

Amazing experience!…read more I was traveling through the area and had a repair emergency on the air suspension of my Wagoneer. I left a message for Service Writer Cody and he called back. I explained my predicament and while he was sympathetic to my needs, he did say that his shop was quite busy. Then he said, bring it in and we'll do our best to look at it. I arrived about 3:30 pm on a Friday afternoon. Cody greeted me and asked me to sit tight. Within 10 minutes, he was reading codes. I met with Cody and Service Technician Brian. They listened to my complaint and my thoughts and Brian said if there's an issue in the system, they'll find it and we'll go from there. After relaxing in the customer waiting area of the showroom, Brian came by to tell me it was fixed! I was very happy and very pleased with the attitude and quality of service I was met with by Cody and Brian. Thank you Crenwelge Motors!

Arrived at 1:40 next in line. Waited 5 minutes and the man then came out and said they close at…read more2:00. They would not be able to change my oil. Went to new Valvoline on Sidney Baker and they also closed at 2:00 but they took me right in at 1:55. They were courteous and friendly as well. Thank you Valvoline! If you gonna close early, put a cone or something in your drive to indicate it! Or change your hours to 1:30 so you can leave at 2:00!

Went in for an oil change, no waiting. Good quality service, if timed right in getting in and out…read moreits 30 minutes or less. Haven't had an issue with value. Stay in your car type service