I can't give Discount Tire Pros of West Columbia zero stars, so I'll settle for one star for…read moreanswering the phone. That's how much effort they put in. Fortunately for them, I'm an editor who ironically reviews businesses, but not in SC. I was here for Thanksgiving break to visit family, who do not live in West Columbia or near it. I had a flat tire. A tow service couldn't get to me within 2-1/2 hours. I was stuck in an unfamiliar place, at night, alone. This business was my closest hope. I'm willing to mess up my rim in desperation to get them to fix or replace my tire. The lady at Discount Tire of West Columbia said, 'They're too busy,' and 'we can't help you.' I told her I can wait two or three hours; I'm desperate to fix my tire. I'm alone and I am scared. Same answer. I called Mavis Tires & Brakes in West Columbia, which is farther away than Discount Tire of West Columbia. I called them, and they said we have a lot of customers waiting, but we will work you in. "Nobody should be left stranded." Here is their phone number 803-451-8473. I was out of there in 45 minutes. They were so friendly, accommodating, and compassionate. They helped me. As for Discount Tire Pros West Columbia, the pen or word is very powerful. You're a disgrace.

Monday, I was in an emergency needing a tire repaired... so I could make it to an appointment…read more Customer service was top notch... they got right to me... pulled my vehicle back within 5 min they repaired it in less than 45 min. I was able to make my appointments and go about my day with no further issues. The quality of the repair and value for the cost was unmatched. i was treated like a valued customer and I am very appreciative of the service and customer care I received. I will return for any further tire concerns!

We have been going to Goodyear for years and every time we go there- we have had a good experience…read more I would highly recommend them.

Came in the morning for a tire plug. I made an appointment for 12:30pm. Dropped my car off at…read more12:25, the only mechanic in was on lunch. I had to kill time so I walked along to various shops grab some food and came back. When I dropped off the car, the gentleman told me it would take one hour to one and a half hours. I was OK with that because it meant I could still Make it back home for school dismissal. At 2 o'clock I asked him if they're done with the car and that's when they decide to tell me they cannot plug the hole because of I will need a new tire. They quote me $114 for the tire. I tell them if you can't put it on in 10 minutes I don't want it. I need to go pick up my kid. They promised I can put it on within 10 minutes. I watch the gentleman put the tire on and then lower my car and then lift it and then lower it and then lift it again. I am watching the clock because I have to go. I ask twice if they can speed things up to give me my car. I did want to make sure the car was safe to drive. I finally left at 2:21 PM. The technician who worked on my car was a super nice man, he did a great job, I noticed he was the only one working. He apologized for the time it took, and I appreciated that. The lady inside the office didn't say anything to me the whole time, terrible customer service there. The taller gentleman that checked me out, he seemed personable the first time I was there and then when I came back, his demeanor changed. It was as if he was annoyed with me for waiting the timeframe he told me I would need to wait and then me being upset that it's taking longer than he promised. Big business really just cares about the money. I don't recommend going here if you want to be treated like a person, like someone who has a life, like someone who wants to feel valued.

Took car in for oil change and tire rotation. They provided a list of optional services. Declined…read moreto perform rotation because of lug issues and advised me to order replacements lugs online (far less expensive) then return for the rotation. Save money and complete service without issues

I had used these guys a few times and was happy until this last one. I mean last one. I won't be…read moreback. I had gotten a text/coupon for $30 off any service. Had an appointment. I actually showed up a little early. Waited about 20 minutes or maybe longer,and they finally got my car in. All it needed was an alignment. About 45 minutes later they said they would be going to lunch and would do the alignment then! WTF!?!? So they waisted all that time. Then I got an emergency phone call about my mom. I had to leave. Said they understand and would honor my coupon when I came back. Well...they didn't. Said that the best they could do was $20. LMFBO. Really. Spent almost 9,000$ over a period of a couple of years. No way. Called around. Found better prices on everything else I need,and a lifetime warranty on my brakes. I'm done. I have better things to do than to be lied to and overcharged.

Newly opened in Chapin, SC up hill from Publix…read more I went in for tire alignment 30 mins after opening time on a Saturday. Was seen right away with service less than 30 minutes. Price including $35 off coupon was $85, compare to $140 at dealer. Transmission fluid exchange not done here but most everything else. My experience was pleasant, hopefully additional trips are similar $ savings value.

Craig was friendly and helpful. Got tires mounted and balanced on my new rims. Good pricing on…read moretires.

This team is fantastic. Always helpful, always honest. They can figure it out and they can fix it.read more

Great service from experienced Volkswagen mechanics. Imports Plus solves problems that other shops…read morecannot. Number 1 in my book. Great shop and friendly customer service who helped me update my 20-year old Volkswagen to manufacturer performance. Excellent value!

Have taken several cars/trucks to them for brakes. They have always done an outstanding job in a…read moretimely manner with no issues. Cost has been reasonable and service outstanding. Devin the service manager is very professional and responsive to your needs and gives you several options. Owning 4 cars i will be coming back again. Keep up the Great Service.

**5 stars** We had a fantastic experience with Brakes for…read moreLess and won't be going back to Midas after this. My husband used to be loyal to Midas for oil changes and brake work, but during his last visit, they told him he needed new sway bar links to fix a popping sound when backing up or turning. They quoted him **$800**, which seemed outrageous. I suggested he call Brakes for Less, who quoted **$200** instead. But when he brought the car in, they actually checked it out and said the sway bar links were totally fine. They investigated further and found that **Midas hadn't tightened the brake calipers properly**, which was causing the noise. Brakes for Less fixed the issue and only charged us for the additional services we *asked* for--an oil line flush and brake fluid. That's it. We really appreciated their honesty, fair pricing, and great service. Highly recommend Brakes for Less. They saved us hundreds and did the job right. Also shout out to Derrick!

While visiting my sister-in-law--who's pregnant and managing 3 kids and another on the way while my…read morebrother-in-law is deployed--I decided to help out by changing her oil. After finally getting the drain plug off, it was obvious it had been tightened with an impact, making a simple job way harder and I couldn't remove the washer. Honestly, it felt almost malicious. I noticed who did the previous oil change from the service sticker still on the windshield, which is why I'm leaving this review. It's frustrating knowing my sister- and brother-in-law trusted your shop for something as basic as an oil change and may not be able to feel that same trust going forward. Do better.

I needed an oil change. This was a great value for my money. My technician was the manager, his…read morename was Guy. He was very personable and informative. He seemed to be reserved in nature, but the customer service was amazing!!! He offered to reset my oil, notification light, but I declined so that he could assist customers that we're waiting after me. I will definitely return, and if I'm lucky, I hope to get the same technician and the same service.