Awful to say the least. My lady went in here to check for a battery they said had 2 of when called-…read moregot there and said can't find them. (This was all while on personal phones barely paying attention to customers) - so I'd recommend if goin to one - go to one on new circle..

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I bent a wheel when I hit a pothole this winter, and I needed a replacement. I like that you can…read moresearch their inventory online before going in. Keep in mind that a lot of their inventory is in West Liberty, so you might have to wait a day before you get your parts. But, the wheel was delivered before 9 AM next day. The wheel was hundreds less than buying new, which is good math in my book. Is it service with a smile? No, but it ain't Chick-fil-A, it's a junk yard. So, you kind of have to grade that on a curve. Not mean or anything, but perhaps curt. To be honest, I didn't care. They had the part I needed. They got it to me next day. The price was what I wanted to pay. Problem solved. I'd definitely use them again.

Wade was absolutely helpful with my needs. He made sure that the part that I needed was available…read morehe made sure that the labor of taking the part from the junk car would be done promptly. He also went out of his way to set up a delivery to a nearby body shop in my town, which saved me a drive of four hours With little children, this seems small, but helped me very much. I will recommend bluegrass and Wade specifically to anyone I know needing any part for their car. I am extremely satisfied and appreciative of what Wade set up for me. It may seem small to some but for me, he over, exceeded and amplified his position there at Bluegrass, if I could recommend anything I would say, Wade deserves a raise. He is kind and he is willing to make anything happen as long as it's within his means. Thank you Wade for your awesome service. I will be back in so many of my peers.

These guys are amazing. Super helpful and they tell it to you straight. They aren't going to…read moreovercharge you either they are really there to help. I have had two great experiences at this store! ALWAYS COME HERE FIRST! If they cant help they point you in the direction of someone that can.

I door dash for this business and the staff are all very helpful, knowledgeable and courteous!…read more Highly recommend visiting this store for your auto parts needs.

I received great customer service here today. The staff collaborated and went above what was…read morerequired to provide the appropriate solution for my problem. I highly recommend this business location

Lex lifted did a great job with finding a good tire 37's and great price for my truck. Mount and…read morebalance was also great. Felt like a new truck again, would definitely recommend!

My experience with Lexington Lifted was extremely disappointing and alarming. I would not recommend…read morethem to anyone. I was planning to get a lift kit put on my 2016 Dodge Ram, We hadn't even made it out of Lexington and they already were calling claiming that my lower control arms "wouldn't work." When I asked for a price estimate, they hung up. When we got back into town they called again and said my lower control arms were also unusable because of a "seized bolt" and finally quoted me $925 for parts that cost around $250 online. Minutes later they "revised" it to $725 as a "discount" which is still extremely overpriced. I told them to stop all "work"and I picked up my truck. After leaving, I pulled over and noticed my reverse camera cord had been cut, and one of my caliper bolts was missing, meaning they reassembled my truck in an unsafe condition that could've caused serious damage down the road. I later installed the lift myself and confirmed the parts they claimed were unusable were completely fine. No bolts were seized and everything went smoothly. Between the inflated pricing, the lack of professionalism, and the unsafe work, I strongly recommend avoiding this shop. Don't waste your time or money with them whatsoever.

I forgot his name (this was a few weeks ago) but there is a manager here who took care of me while…read morehe was taking care of another customer who's need was taking some time to fulfill, he found the windshield wipers I needed, got them for me, they were also buy one get one free, and even installed them on my car for me in less than 5 minutes. The customer service was spectacular I will be coming back for all of my car needs.

Great selection of parts. Fantastic staff - always ready to…read moreassist you. They even do brake disk and drum resurfacing onsite, as well as some other services. Their address is Southland Drive not Sland dr.

Great location for a great auto parts store. Friendly and…read morehelpful staff. Pretty good selection of parts, but what they don't have in stock they will have for you the same day or next if it's available locally. The parts are good. They will deliver the parts.

Brendan helped me out so much today! He was so kind and really made everything easy for me. 10/10…read morewould recommend this store.

So frustrated, I purchased a battery in July 2025 and was stranded recently cause it would not…read morestart. The dealership said the battery is bad but when I took it to Advance to exchange it they say it needed a recharge and now it's testing good and they will not exchange it. The dealer has checked everything else in my 2008 Infiniti with only 67K miles on it and nothing else is wrong with it. I guess I am SOL for now and when I get stranded again maybe I will have the car towed to Advance

I was returning the wrong item that an employee gave me. Unfortunately, I opened BUT NEVER TOUCHED…read morethe item and per "policy", they refused to issue a refund. I was told to call Corporate, and the employee reassured me that they would fix the issue and ok the store to issue a refund. Corporate informed me that the store has the final say. I returned to the store to get an explanation concerning the LIE I was given. It appears the store arbitrarily agrees to refunds, and I asked to be given a valid reason why I was denied. Just a bunch of blank faces looking at me. If you give me the wrong product....why is it ok to not take SOME accountability? You dont have a "policy" if you can ignore the "policy" on a personal whim. I also pointed out how their clipboards covered the arbitrary "policy" by the registers. Customer service is key for me. They failed MISERABLY. And they didn't care! I would NEVER recommend this store. Zero stars! Nada. Zilch.