The guys at Advance Auto Parts are absolutely second to none. Last night I went in to have my…read morebattery checked after having it jumped by Jack Rabbit towing. I drove the vehicle around for an hours hoping the alternator would charge the battery. When I turned off the car it wouldn't start again. The young man inside explained they were not allowed to change the battery because of liability issues. The next morning one of the gentlemen came out and assisted me with changing the battery when I got stuck a few times. If you have any simple vehicle issues I would strongly recommend them as your first stop.

When you turn the key you hope it starts…read more Sometimes when it doesn't, you head to Advance Auto Parts. The staff?? So great, knowledgeable, and attentive. They can quickly sell you on some protective products, you know; Preventative. This is the place which I'll always shop, sadly all cars will flop. You talked sense to me and took my money, but its' okay because that service; sweet as honey! Cheers

Amazing service. Went there for a battery replacement after I had to get my bestest jumped off…read moretwice in the last twelve hours. Couldn't have asked for better service. Honored my warranty as well. Thank you for helping my day! You have no idea.

Good store nice employee and manager that makes sure you get feel valued as. Customerread more

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.

Nikki really saved the day for me here, she's as good as it gets when it comes to an AutoZone…read moreexperience that meets your needs. I stopped by after having a sudden fuel leak from the tank on my motorcycle and she found tools I could use immediately to fix it. I stopped at one before this location simply asking for an adjustable wrench and the manager literally told me "we don't have tools for motorcycles," so I definitely wasn't the happiest, but Nikki made it easy to know which location I'll be coming back to if I ever need anything else.

This place made me mad! Some time back, I needed jumper cables - they had three price levels. I…read morefigured getting electricity from one point to another, 3 or 4 feet away, is pretty basic, so I bought the less expensive set. Cold day, car won't start, cables don't do the job! My neighbor's cables, more heavy duty, work immediately! Fair enough! (Admittedly, months later, as weather was bad, and receipt was long gone) I went back, intending to get credit on a more expensive set of cables, but the store would do nothing! I said "So you don't stand behind what you sell, at all?" And the manager just shrugged! Other than that, store is ok, nothing to write home about. They stock a bunch of car stuff - probably will have what you need. They did come out to parking lot and install a battery. (I just hope it makes it through the winter!)

When I called to schedule my tune up for my mini cooper, they were quickly able to get me an…read moreappointment for the next week. I was provided a loner vehicle to drive while my car received maintenance. We agreed what would be done prior to the service, and that was exactly what was done. It took less than 24 hrs to complete my service. They gave me locally made chocolate chip cookies and a bottle of water. My car is driving well. I'm so happy there's such a nice place that provides excellent service for my mini cooper, locally!

Took my car Mini Clubman 2023 due to brake message. Got it back the next day, they had to order…read moreparts. Got me in ASAP. Even had someone delay lunch to get me my car back since I had an appointment later that day. Price was about the same as Mini in Cincinnati quoted. Expensive, but that's Mini for you. Very courteous always.

Impressed with this auto shop after one visit. Been to a lot of repair shops in 40 years and this…read moreone stood out. While in the Middletown area and Brake lights flashed for a few minutes. While waiting for my repair I could see and hear the top of line respect they had for each customer. How the whole shop worked in unison, provide customer rides while repairing their cars, had a sign on the wall that spoke of honesty and they have it her. I was told no problems with the brakes and didn't charge a dime and now they are my new repair shop. I live in Buechel but this place is worth the drive. They have another office in J-town.

Very friendly and accommodating. I had a very negative experience with my car dealer on changing…read moreoil. They told me they spelled oil while filling it but gad cleaned it up. The engine was smoking as I drove off. I took it back and they said they now steamed washed it and all was well. The car had a very small leak about once every week or two for the next couple of months. I decided to take my car to Pro Auto care. I asked for an oil change and to check out the leak. It turns out the oil filter was so tight the seal or cd something was no longer flush on the engine and allowed a lead (very small) of oil. Pro auto not only changed my oil but cleaned up the leaked oil and all seems well a couple of weeks later. Price is reasonable, people are professional and friendly. They tell you the truth and are quick, efficient and professional. Great service.

Purchased a Lunchable for my 4-year-old. The meat was COVERED in mold. I attempted to call twice,…read morebut received no response/answer. She unfortunately ingested some of the moldy meat, and it was disgusting and alarming for all of us.

Pumps are in bad shape, it's like a 50/50 chance when you pull up to a pump if it'll actually…read moreaccept your payment method. Cleanliness inside could be much better, smells bad sometimes. At least once the beer cooler was barely working so I just avoid going here if I can. Staff are great though.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Terrible communication and overpriced. I took my car because it wouldn't start because they said…read morethey could look at it Monday. After they didn't call I reached EOD Monday and they said they would have a quote that afternoon but no call back. Called Tuesday and they said the same but they didn't Call back. Wednesday, AGAIN they said they would know by end of day but nothing. Finally Thursday they quote me $1000 to replace a module but ONLY after I asked did they tell me my car would work fine with a new battery. Then I was charges $500 for a battery because they spent hours "diagnosing" the car rather than just calling me to say "Your car is working fine with just a battery but we can spend hours diagnosing everything single thing so you can pay us more if you want." Before I get some reply to explain this away Certified Auto needs to communicate better about availability and the work you are doing. Bottom line: You can find better