Running low on the old tread and getting kind of squirrelly when it was rainy. Time for inspect and…read moreso time for new tires. A good friend and trusted mechanic Dan Johnson recommended calling here. I rang them up looking for some used tires (you know cause I don't have that new tire money right about now) they had two sets of nearly new tires. Super great price 1/3-1/4 cost of new ones and quotes at out the door price. No nonsense or hidden fees. Having the wifi password would of been nice but I wasn't complaining. Luckily I had service so I could watch some streaming while waiting. The tv was hooked up to a roku but was just on the screensaver so that wasn't too much action going on there. While I was there I even got pricing for new tires for my mom and that too was quoted out the door pricing which I really respect the upfront no bs no nonsense pricing. I would most certainly recommend bringing your vehicle here.

Worst place ever. Owners lie, harass, place.is a total rip off. Check the Google reviews before you…read morego here. Was stood up for an appointment. Receptionist lied about phone being broken, she was busted on the spot when I called while there and it rang. She was too busy watching tv with volume up. She is also owners wife. Was left waiting for over 45 minutes after my appointment. Not because they were busy. But because owner left to go pick up his kids. In fact no other customers in sight. When I messaged him, he called me a d#!k and told me he didn't need me or my business. He has a history of this which the Google reviews show. Please look at screen shots I took. He also made Facebook ads, calling himself Rich tires. These people are crooks.

Background: I recently purchased a brand‑new 2025 vehicle and discovered a factory defect on all…read morefour tires when I went to the dealership for service. After jumping through a lot of hoops trying to figure out the warranty process, I finally got a claim approved and went to a different authorized dealer to have it handled. That place refused to provide any documentation that the tires were safe, even though they insisted the bubbling was "normal" from factory banding, and in the same breath told me my claim was approved. The whole experience turned into hours of sleazy sales tactics and a quote that was higher than simply buying the exact same tires elsewhere. I already knew the pricing because I had been looking around. By the time I reached Fuzzy Simon Tire Service, I was frustrated and unsure who to trust. Fuzzy's was a completely different experience from the moment I spoke with them. They didn't rush me, dismiss me, or talk in circles. They actually listened, to the full story, the warranty details, and my concerns about safety. They inspected the tires themselves and immediately confirmed what no one else would say out loud, even though the defect had already been identified at the dealership: the bubbling on all four tires was not normal, not safe, and absolutely not something I should be driving on. What stood out most was their honesty. They didn't try to upsell me, scare me, or push me into anything. They simply told the truth, explained the defect clearly, and treated me with respect. They also went above and beyond on the warranty side. Instead of making excuses or putting the burden back on me, they contacted Goodyear directly, verified the claim, and handled all the legwork. No hassle, no pressure, no back‑and‑forth, just real help. They didn't have the tires in stock, but they found a store that did, ordered them immediately, and kept the process moving without delay. Their professionalism, transparency, and genuine care were on a completely different level. After the runaround I had been through, it meant so much to finally be taken seriously and to have someone prioritize my safety over a sale. Fuzzy's is absolutely a place you can trust. They do things the right way, they treat people with integrity, and they go above and beyond when it matters. I'm incredibly grateful for how they handled everything, and I won't take my car anywhere else.

Had tires put on my Volkswagen in July. They over torqued the lugs and I've been struggling with…read moregetting my tires off since. They torched off my lugs and bashed it with a hammer, after I informed them that I just had an alignment and wanted them to pay for a new one. Nancy laughed in my face. Customer service here is horrible. The torching was not approved by me before they "serviced" my vehicle.

Passing through town and needed a quick nitrogen service top off. Contacted Highland and spoke with…read moreBob. His team had the truck in and out in minutes!!! Very friendly service. Highly recommend!!!

They are always super nice and very helpful. Always brining work trucks and personal vehicles here!…read moreThey make it so easy and it's not a crazy price either.

Some of the best customer service I have received from any business I have ever been to. The staff…read moreis exceptionally friendly,helpful and considerate. After having a nightmare experience with Sams Club where I ordered 4 new tires for installation and they told me they could only put two of them on because they stripped the lug nuts so badly that they would have to cut them off and it would cost me an extra $60 I told them to return the tires and demanded my full refund. The smartest movie I made was going to Highland Tire where they were able to give me a better set of tires for an even cheaper price than Sams,they also had no problem removing the lug nuts and I was in and out within 40 mins tops. These guys know how to treat their customers,they are very genuine and I have never had a bad experience in dealing with them after all the years I have gone to them. Lesson learned-stay away from the morons that work at Sams/Sears and stick with the professionals here.

Very unhappy with my experience today. Ask them check my front tires while they mounting my rear…read moretires on my rollback tow truck. He said we automatically do on every vehicle. When I picked it up. First thing he said was air up all your tires torque your rear wheels. $227.00 To mount and balance 4 tires. Go to leave front left tire seemed low pulled around to front of bldg. Said to guy in garage I must have bad valve stem . Because this tire seems low still. He said I can assure you we never touched your front tires. Wow They were going to let me leave with 50Lbs in my tire . It calls for 100 to 110. Not happy with that or what they charged me. Guess I should of ask first Live and learn won't bo recommend them to any else anymore...

The good is when they complete the work I have not had issue with the work performed…read more The not so good is this is the second time they have had a technician call off and they were behind more that two hours from the scheduled appointment time I had been given. They don't post their prices on the wall of certain jobs such as oil change, tire balancing, etc they verbally say what the cost will be. By law in Pennsylvania approval from the customer should give consent by signature, prior to the work being performed. They did not do that.

I have always had excellent, honest and friendly service at this location. They do not pressure…read moresale you but give you helpful information and advice.

Friendly and honest work ! I can come here for a simple oil Change or a major repair and always…read morefeel like I get my money's worth and in a timely fashion.

Go to another Garage. Horrible place. I took my car there and they tried to hit me over the head,…read moreovercharged me like you cant believe.

Very friendly team, made quickly and efficiently. I highly recommend this service companyread more

I've been to several Monro locations and this is one of the worst I've been to. Green tree Monro is…read moremuch better, New Ken's location will let you schedule an appointment online something minor like an oil change or an inspection on a brand new vehicle and they will wait until you arrive to tell you they can't take you for weeks out. I would steer clear of this place, unless you're looking for unnecessary repairs. They only take the work they feel like doing, they need adults working here to supervise. I can only imagine how much business this location is losing due to poor management.