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    Walmart Auto Care Centers

    1.0 (2 reviews)
    Open 7:00 am - 7:00 pm

    Services - Walmart Auto Care Centers

    Tire balancing

    Tire installation

    Tire repair

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    3 years ago

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    Truck Works Unlimited

    Truck Works Unlimited

    2.0
    (4 reviews)

    really impressed with TWU. Great service and attention the detail. Will definitely use them again.read more

    My personal experience with Truck Works Unlimited has been full of poor communication, has put my…read morefamily and me in literal danger as I lost use of my brakes going 75 MPH on the open road due to loose brake lines, I'm pretty sure I have been overcharged on some things, and I would not be able to recommend this business to anyone and keep a good conscience. I initially got a quote from this business for 4 Method wheels, 4 Toyo AT3s, and a 4-inch Rough Country lift, plus additional charges such as tire mounting, balancing, lug nuts, and labor, which totaled $ 4,915.78. My Vehicle (96 Bronco) had some front-end issues that needed to be addressed, and I spoke with Jose and the owner about new radius arm components, new inner and outer tie rod components, and a sway bar from LMR. For this, I was charged an extra 5 hours of labor, totaling an additional $625. I dropped my vehicle off in the last week of October and was able to pick it up around the first week of December, although I had to call repeatedly for updates. During these times, the issue I ran into was a lack of communication. An example of this is that around the 2nd week, I called for an update, and I was told the work was delayed because my vehicle had a broken coil spring tower, which they needed my permission to weld. Another issue was that they installed an extra set of front shocks, which the kit did not require; this was resolved by them charging me for only one extra shock and offsetting the other by welding the coil spring tower. It was annoying, but I said whatever and paid to finally get my truck back on the road. Later that week, on December 6th, when I was driving back to Killeen (my grandma and mom were with me), the brakes gave out on my Bronco while I was driving through McGregor. Upon inspection, both front brakes were loose (most likely were not properly tightened by the shop). I was able to pull over near an O'Reilly's to retighten and add brake fluid. Additionally, the steering link/stabilizer had been rubbing on the front shocks, constantly scratching them. I called the shop and returned to the Bronco about 3-4 weeks later for them to do the brake fluid and replace the shock bushings, as the ones they had installed had cracked. During this time, Jose let me know by phone that they had found an improperly installed U-bolt on the rear of the Bronco and corrected it. After about a month and a half or two, I started having issues with the Bronco's camber visibly being off, driving was stiff, and shock bushings cracked again. When I went down to return the Bronco for a 2nd time, one of the techs immediately became defensive when I showed him screws and bolts that had become hand loose, as he blamed me for not bringing it in after the initial install, although I had done so due to them leaving my brake lines loose. They took the Bronco in and said the leaf springs were somehow twisted, and they replaced them, as well as the camber sleeves they said were needed to fix the alignment. I requested that the alignment be free, as I believed it was due to their not properly installing the kit (my assumption), and they said they would. Oh, and I'm pretty sure they messed with the break lines again because my ABS light came on and I had to bleed air out of the brakes for it to go off. When I came back to pick up my vehicle in mid-April, I was charged for the camber sleeves as expected, was discounted $125 for the alignment, and $625 for labor from the alignment. Above this, they told me they could not properly align the Bronco. I was extremely frustrated with the way they conduct business, pay, and leave. On April 24, I took my vehicle to another shop in Killen, where they said the steering link/stabilizer parts were still scratching the shocks and that there was an improperly installed bolt in a rear U-bolt rubbing against another piece of metal. The biggest surprise they found was that my Cross Beam was broken, which is why the camber and alignment were off, and the shocks were getting scratched. When I asked if it was possible that Truck Works Unlimited techs just missed it, the guy looked at me, laughed, and said no. I asked him if 5 hours of labor on alignment for the Bronco was reasonable, and again he laughed and said not at all. I am writing this about 3 months after my last interaction, as I had a conversation with a friend who was looking for a lift shop, and after hearing this, he pushed me to write a review to prevent others from sharing my experience. My personal experience with Truck Works Unlimited has been full of poor communication, has put my family and me in literal danger as I lost use of my brakes going 75 MPH on the open road due to loose brake lines, I'm pretty sure I have been overcharged on some things, and I would not be able to recommend this business to anyone and keep a good conscience.

    Walmart Auto Care Centers - tires - Updated July 2026

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