We called ahead to make sure they had the battery we needed. They were able to get it within about…read more15 minutes (from the auto store next door). They got us right in when we arrived and we were done within 10 minutes. Adam was very helpful and very kind to my older mother. Highly recommend!

Do not use this company ! They quoted me $1,600 for a water pump in my car brought it to my…read moremechanic only to find out it was a $30 reservoir fix !!! Shame on you trying to take advantage of a 64-year-old woman !!!!!! Steer clear of them !

Curtosy air conditioner advice and service by Tallen, at Strickland Brothers 10 min. A handsome…read morepolite gentleman who left us feeling safe and confident. Helpful and didn't charge us a dime. Grateful and will definitely be back for an oil change when it's time.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Would give 0 if I could, got struts and brake pads replaced and was charged over 2000 dollars only…read morefor when the work to be done I had 3 more lights on and the employees told me that my wheel sensor coincidentally went out at the same time, they lied to my face saying they didn't have to go near wheel sensor to do work which they did, it was a white guy with short brown hair and a beard and tattoos and a skinny black guy with dreads, I was coming here for years prior to this and never again, I hope this place gets shut down or the POS who lied to me gets fired

Came in today to get two new tires mounted and balanced. They didn't even clean my wheels before…read moreputting the balancing weights on and they immediately fell off when I brought them home. Will never return. Now i have to take them somewhere else to have them balanced again. What a waste of time and money.

Hey there! (Tried to send this to corporate but the email…read morefailed to send) Just wanted to send a compliment to the guys at store #55 (Woodstock rd in Roswell) for the amazing service! The lead(didn't get his name) was extremely knowledgeable and friendly!! This man knows his stuff and is amazing with the other associates. I just wanted to let you know how well I was taken care of and hopefully this message will get passed on to them!

This place is the best location I've found for professional oil changes. These guys do it right…read moreand go above and beyond with checking more than just your oil. Go here the next time you're looking for a good place with people who know what their doing I made the mistake of trying one closer to my house and was very disappointed with the results. Definitely worth the drive!

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

Slow slow slow. And the up charges. Good grief! They always want to sell me an air filter and…read morecabin filter every oil change even though I change those out myself. And their filter prices are a insane markup. $109.95 for an oil change is just ridiculous. Last month here was my last time with these guys. I'd rather just go to the Ford dealer at this point.

I went in on my lunch break for simply an oil change. It took around 30 minutes, which I expected…read morewhat I didn't expect was all the nasty oil they left all over the engine bay on my front two fenders and on my grill there's oil residue everywhere I even watched one of the technicians try to wipe it away with an oily rag. Hoping I wouldn't notice this is ridiculous.

THEY BROKE MY CAR AND REFUSE TO FIX IT!…read more +Do not expect any customer service. Kevin Frith, the sevice center manager, is only concerned about himself and his bottom line. If I could put a zero star review, I would do so. I drove in to a bay seeking a basic oil change. I am a single mom with three kids in my car. He then tried to sell me on brakes from a sister company and claimed he was required by the center to read to me - so be ready for having to listen to services your car "needs" on top of an oi change. Fifteen minutes after we drove in for the supposed 10 minute oil change, they supposedly started my actual oil change. The technician came to my window @ 5 minutes after starting and told me he hit a radiator tube with his elbow and radiator fluid went everywhere. He told me my car was not driveable; the best he could do was put it in neutral and push it into the parking lot but I would have to get it towed on my dime. I also had to figure out how I, as a single mom, was getting myself and three children home. I had it towed to the shop and they determined the radiator hose needed to be replaced - $3800. Despite it driving in perfectly fine, no warning lights and no concern raised by their own Valvoline tech, Mr. Kirth and Valvoline are refusing to pay a dime to fix the car that was driving when it pulled into their bay. Their claim - there was radiator fluid that showed it would eventually need to be replaced at some point in the future, though how they could tell when the tech told me he spilled radiator fluid all over is hard to understand. I drove in with a perfectly working car but because some unknown day in the future - weeks, months, year(s) who knows -it would need replacing, they were responsible for none of it. It was clear from the time I was stranded there that Valvoline was going to do anything possible to deny any responsibility despite the tech admitting he accidently hit the tube with his elbow and spewed radiator fluid everywhere. They let Mr. Kirth make the determination rather than someone above him and all he clearly cares about is his bottom line, not doing what is right. This service center is NOT about the customer. This service center is NOT about doing what is right. This service company only cares about itself and clearly Valvoline is no different since he purportedly is speaking for the company. The "customer service" rep listening in refused to give me his name. UNLESS YOU WANT VALVOLINE TO BREAK YOUR CAR AND LEAVE YOU STRANDED - DO NOT USE THIS SERVICE CENTER. DO NOT USE ANY VALVOLINE AS THE CORPORATE CULTURE CLEARLY FLOWS TO ITS MANAGERS. Perhaps someone who belives in customer service will review and step up and take responsibility but I doubt it. The way they handled this was dispicable. They did not even care they left a single mom of three stranded at a service center!!! In the meantime, I will continue to fight this and will provide further reviews focused on their puported corporate "customer service" as well as that of the local service center and Mr. Kirth. Short Review: RUN AWAY AS QUICK AS YOU POSSIBLY CAN.

We recently moved to Canton, and I'm still learning the best places in the area. I'm very familiar…read morewith Woodstock since I lived in Kennesaw for 20+ years, but I have to discover all of my new places of convenience. I was searching for places to get my emissions done, when I was eating lunch in Woodstock. A bunch of places popped up, but Grease Monkey had one of the highest ratings and happened to be next door to the Mexican restaurant I was eating at. And I'm so glad it did! Grease Monkey is an oil change service station, that does emissions and apparently car washes too. There's plenty of parking and the location is extremely easy to find. When I arrived, there was a wait for the emissions. Jason informed me where to park and kept me informed on when to move. He kept apologizing for the wait. Once he finally got to my car, I only had to wait about 10 minutes. I waited inside and the waiting area, is much nicer and cleaner than most service stations. Jason had an a great personality and sense of humor! He closed my transaction out, we had a couple of laughs, and I was on my way! I'll definitely come back to Grease Monkey when necessary and tell me family that we have somewhere close to the house that we can go to for car maintenance.

Fairly quick service Really tried to up sell me on all kinds…read moreof services I just needed an oil change I just said no There was confusion on getting my car. The guy at the front desk was super distracted

Jared and everybody else up there were excellent!!…read more Great attitudes, very knowledgeable, went the extra mile, super happy, thanks so much! Chris

I was in need of front tires. Stopped in Friday AM and discussed options. No high pressure and no…read morecrazy wait. They ordered the tires (I have an uncommon size) and they were there a couple hours later. They took my vehicle back immediately and knocked it out. Clean shop, nice waiting area with complimentary coffee, bottled water and snacks. They are a full service shop too