Service men did a good job job. I will return. Pleasant and professional service…read more Opooooopooopopopopopopopopopopppppppoooooooooooo

This used to be my go-to location. I will never go back there again. They took 2 hours longer than…read moreestimated for a simple oil change, didn't reset my oil indicator on my car, so it still showed 0%, didn't refill any fluids and to add insult to injury, they stole $400 sunglasses out of my center console! I would avoid this place at all costs.

I made a reservation online and despite technical difficulties making an appointment, they still…read moretook my NSX in to have all four tires swapped to a new fresh set from NItto. I got the lifetime balancing and had them installed in a few minutes! Not a single scratch on the wheels and a smooth ride at the end of it all makes it a happy story to tell! Ask for Zach. Very knowledgable and the rest of the staff was super professional and fun to meet during my car being serviced. Thanks for the extra care given to my vehicle. There's only a few people I trust with my cars.

We have been using this discount tire location for a good 10+ years and for the longest time never…read morehad any problems. They were great! However, since 2022 we have really started noticing a decline with honesty and more and more situations raising red flags. Yesterday was my final straw as to why I'm writing this review. I came in yesterday morning for an appointment I had made Sunday evening for a tire rotation/balance and to get both the front driver tire and front passenger tire patched. Both tires each had a small screw from what we believe is months of ongoing roadwork in the area. My husband removed the screws and plugged them Saturday evening (today is Thursday) refilled the tires with the small amount of air they needed and tested them with the soapy water method to see if the tires were leaking air which they were not. Before anyone at Discount Tire even assessed the situation, I was immediately told that I would automatically need new tires because the "gummy sticky" plugs are not DOT approved. I had already figured they were going to try to tell me I needed new tires. So it started. The man at the front desk couldn't find the last time that I got tires In the system and because I had started noticing what I believe to be dishonesty, I have documented every time I have come since 2022. So I let him know that I would happily pull it up which I did and I let him know I got 4 new tires in March of 2025 at 176,525 miles. He conveniently could find that date on my account at that point. In February of 2026 when I came in for a rotation/balance at 185,220 miles I was told that the next time I came in for my next rotation/balance I would probably need two new tires. I got home and within the hour called them questioning why it says on their app that my appointment that day was missed even though I had just left there and had gotten my tires rotated and balanced. I wasn't given a clear explanation, but I was reassured that everything is documented correctly in the system. At this very moment when I go on the app, every appointment that I have made says canceled, the one from yesterday says missed, and there is not even one documented that I can see on my end for February of 2026 when I was last in. I find that very ironic, considering they base the prorated discount of any possible tires you buy on whether or not you've kept up with the proper balance and rotation of the tires that you have previously bought from them. So that brings me to yesterday morning when I came in with a milage of 190,031 and 2 plugs that most likely COULD be patched. I'm no tire expert nor is my husband, but he is very knowledgeable on cars/car parts/tires. He happened to call me yesterday when I was at Discount Tire right In the middle of the conversation I was having so I put him on the phone with the man at the front. It was a brief conversation, the man seemed visibly nervous. The conversation ended with them talking about the tread of the tires that were measured- which is just another aggressive tactic. Costumers being told their tread is too low (when it's not) and that corporate policy prevents them from fixing a tire. This is very frequently used to force a replacement sale on an otherwise perfectly repairable tire. and thats when my phone was handed back to me and with my husband on the other end he asked me to leave and he let me know we would find another place. According to my husband after he was told the tread measurements he said " she doesn't need new tires and both you and I know that". Now, could I have needed new tires because of the SMALL screws that were removed and plugged? Possibly. But the screws were not located on the sidewall and were in a location that was perfectly repairable. I will be taking my car elsewhere and updating this post when I get a second opinion, but to tell me I need new tires based on a plug that was used before even assessing the situation ( my car never left the parking lot and the plugs used were not visible) is very questionable especially after already telling me I would soon need 2 new tires 11 MONTHS after getting 4 new tires AND with no visible previously attended appointments for rotations/balanced done on the app that costumers are using? Hmmmm. You can form your own opinion. My suggestion to anyone using Discount Tire: DOCUMENT EVERYTHING YOURSELF. Keep your appointment confirmations. Keep track of your mileage. Write down the date and reason for every visit. Take screenshots. Don't rely solely on what is showing in the app. Edit- I did receive a call from Discount Tire and an email from a service representative. The call and email happened the day after they send you a link that doesn't work when you click on it which I called them out on in my Google Review. I chose not to answer the call. We will no longer be bringing our vehicles to Discount Tire for sales or service. The forced high pressure environment to upsell at Discount Tire has ruined our customer experience.

I got a nail in my tire and brought it in for a plug. I was greeted outside and helped immediately…read more Service was fast, friendly, and effective. I was in and out in less than 20 minutes and the price for repair was very reasonable. Though I thankfully did not have to wait long, I loved the waiting room. They had a jean material couch that was really comfy and awesome decor including a dressed skeleton that must have been waiting much longer than I had. I hope not to need their services again, but if I ever have an issue with my car, this will be my first stop!

Brought my car in on a Saturday for new brakes. They had to order parts so they kept it until…read moreMonday. Went to pick up my car around 3pm Monday afternoon and didn't look in the back seat until 5:50pm when I noticed the back seat ripped up with the seat cushion foam all over the seat (like an animal got inside). I immediately reached out to East Cobb Auto and they claim the rip didn't happen on their watch and I must have ripped up the seat in those two hours and brought it back for them to repair. Obviously it happened from Saturday to Monday while in their custody. They claim they do a four door inspection upon completion of work. Obviously that didn't happen either. East Cobb Auto would not cover the seat repair costs I incurred nor did they offer to cover any portion of the repair cost. We have been customers for over 30 years and this was handled very poorly and unprofessionally. Would not recommend leaving your car in their care.

I wouldn't recommend doing business with Mavis under any circumstances. Go to firestone down the…read moreroad. If you take your car to mavis for something as simple as a lifetime tire rotation, they will open your hood and recommend numerous maintenance items weather your car needs it or not. The have a private equity business model. In the end, they will tell you, we can't rotate your tires because our policy is to recommend new tires when your treads begin looking worn.

Found this place after Sams club on Cobb parkway literally screwed my on my warranty tires. I went…read moreto have them check an attempted plug to fix a hole from a nail that resulted in a flat tire. DJ and all the staff at this location were informative, patient, accommodating and went above & beyond. They fixed my tire, explained what to expect and delivered stellar service!! Mind you I went to this location because they had a such high rating already along with Sunday hours. They took me as a walk in customer without hesitation and a smile. Amazing service And experience!

I had a very bad experience with these people this morning. Went in on yesterday mid day and spoke…read moreto the manager/owner and asked him about getting a tuneup for my 21 Infiniti QX80. He quoted me a price and told me if I brought it in the morning he would have it back the same day. They open at 7am I was there at 7:45am and was told he could not do it today. What a total waste of my time and huge inconvenience. This is the second establishment this week in East Cobb on Johnson Ferry that did not honor there commitment. This was my first time going there and it will be my last. There is nothing Magic about Magic Mike. Let's get it together East Cobb!!!

For internal reference, the repair order number for the workshop is 44229…read more I would like to share my unfortunate experience with this workshop. On february 2, 2025, I took my 2013 Chevrolet Sonic in for service due to an oil leak and the P2076 error code. **About Error Code P2076:** This code indicates an issue with the **Intake Manifold Tuning (IMT) Valve Position Sensor/Switch Circuit Range/Performance**. It typically means that the intake manifold tuning valve is not functioning correctly, which can lead to reduced engine efficiency, poor fuel economy, and potential drivability issues. Proper diagnosis and repair involve checking the valve, sensors, and related components to ensure they are operating as intended. I would like to break down the invoice so that the reader can have a clearer understanding of the services provided: **Parts and Labor:** - **Valve Cover Gasket - Removal and Replacement** - Labor: $187.50 - Part Price: $274.99 - **Intake Manifold Tune Valve Solenoid - Removal and Replacement** - Labor: $250.00 - Intake Runner Control Part Price: $505.02 **Total Invoice Amount: $1,158.31** From the moment I picked up my car, the check engine light has come back on, once again displaying the P2076 error code. I have returned to the workshop twice, yet the issue persists--the check engine light and the P2076 error remain unresolved. Unfortunately, I now have no choice but to take my car to a more reputable workshop where they can properly diagnose and fix the issue, accepting that the money I spent here is lost. I never imagined that a workshop would find it so difficult to simply drive a vehicle for 10 or 15 miles to ensure it is in proper working condition. I lost $1,000--that can be recovered. But Magic Mike's lost my trust and earned a negative review. For anyone interested, I am more than willing to provide videos, photos, and invoices privately. Just one more negative review.

Amazing customer service! They were able to get our vehicle done with breaks and rotors front and…read moreback in record time. We were leaving for vacation and they made sure it was done before we left town. Quality of service requested was superb. Will definitely be back.

This was my first time using Chuck's auto repair. My experience was wonderful and my interaction…read morewith staff was professional and courteous. I will use them again and recommend you do the same.

I came to this location because another car repair shop had told me I needed to change my brake…read morefluid and replace a control arm on my Prius. After asking me a couple of questions about my brakes, the mechanic actually tested the fluid with a test strip and showed me that it was perfect. I also asked him to put the car on a lift and assess the control arm. They did that and found zero problems with that. It's always a good idea to get a 2nd opinion! These guys at Pep Boys are my heroes. I feel very comfortable bringing my car back here for maintenance or repairs.

I came to Pep Boys for an alignment on my 1992 Ford Ranger. They informed me they could only adjust…read morethe toe unless I installed aftermarket camber/caster sleeves first. That means they were only able to perform part of the alignment. My issue was being charged the full $140 alignment price for limited work. I asked if there was any reduced rate since only toe could be adjusted, but was told the price is flat rate and could not be changed. The employees were polite, so this review is not about customer service. My problem is paying full alignment price for partial service. In situations like this, I'd rather go to a local independent shop that is more flexible and experienced with older vehicles. I won't be returning, and I'd recommend asking exactly what can be adjusted before agreeing to the service.

Brandon at this Woodstock location was courteous and professional. I had purchased tires at their…read moresister location down in Stuart, FL and Brandon was kind enough to check my tires and tighten the lug nuts at their Woodstock, GA location. I had used them once before and am calling them my tire dealers for now. So far so good with the tires and hope they last me a bit while I do snowbird travel from GA to FL and back. They did the service with the lug nuts at no cost and I felt the tire cost was comparable to Costco's. The best part was that I was in and out on Sunday morning in less than an hour that I was still able to get to church. Thank you Brandon!

Went here to get some tires put on my new wheels! Excellent customer service, in and out with no…read moredelay. The service tech assigned to my vehicle showed care and attention to detail to make sure wheels were minted correctly and balanced! I'd definitely recommend them for any where/tire service you need!