I absolutely love this pharmacy. The staff is genuinely friendly, polite, and helpful. They're very…read moreknowledgeable and have answered many questions for me about medications. They are also very accommodating at getting my prescriptions if my doctors office sent it to a different pharmacy and they always get everything filled very fast. I moved a bit further from this pharmacy and started going to a different CVS and didn't like the staff nearly as much so I now go out of my way to stop by this one! As an added bonus, the store is always well stocked with basic necessities, which is very convenient.

I hate that this is the closest pharmacy to my house because I've used it for years…read more Their employees are atrocious. I go there tonight to pick up a prescription that was due on the 4th and they tell me that I didn't call it in- I'm sorry, what? Come back at 2:45 pm today- still not ready. Come back at 5:05? It's closed. I said wait can't you see if they're still here? As a school personnel we do that. I get businesses have hours. But when we went inside and asked about it I was treated horribly by the two workers there after I explained my situation. The one person was about 20 year old woman dark hair dark tan skin. Called me a karen because I said I wish I would have had a notification about the time when I called earlier. My daughter was upset and cried. I strongly dislike this cvs and hope it closes.

Bad experience trying to get a refund on a gallon of milk. It wasn't the five bucks, it was the way…read moreI was treated. I spend hundreds of dollars here a week lately. I'll be going to Woodmans or Walmart from now on.

They take way to long to fill your order. We waited 2 days for a script and ended up going to St…read more Charles Osco to finally get it. They never have things in stock.

I've never faced such an unpleasant experience as being forced to reverse a transaction after point…read moreof sale. Something wrong with the manager who so freely wasted my time to benefit a corporation after a mixup that was clearly the fault of the business.

As a lifelong Chicagoan, I'm kind of nostalgic for all the old "groshery stores" we've lost since I…read morewas a kid - from the small corner store to the Jewels, Dominicks, Nationals, and, of course, IGAs. So I'm naturally drawn to shopping in the last survivor Jewel when I can, even though I have to drive past Meier and Walmart and Fresh Market to get here. Saying that, this store always seems to go out of its way to convince me it's not worth the effort. Out of milk - or out of date milk even - items positioned will-nilly throughout the store (egg nog on an end cap in the veggie section?), aisles crowded with stockers throughout the day, not a soul around the liquor and wine department, etc., etc. Today it was the deli department's turn to disappoint me. I noticed on my phone app that they had cajun turkey breast, so I stopped at the counter to pick up a half-pound. Instead of a pleasant greeting, I got "What can I get you?" When I asked for the cajun turkey breast, the lady started looking for it. She ended up having to open a new breast. After opening the breast, she put it on the slicer and started slicing. She never asked how I wanted it, never stopped to show me the thickness, never offered me a taste. Maybe that's a lot to ask, but it seems like regular ol' customer service to me. After she handed me my slices, she said, "Anything else?" No smile, no thank you. Nope, sorry to put you out. The Express Checkout is just as curt. You stand with 10 other people waiting for another express cashier to open up, and only after the line gets down to 2 or 3 does someone come along to open a new register. Then they yell, "Next!" over and over until you scramble over to their counter. The other cashiers and staff are generally just as curt. I don't blame the staff really. This Jewel's been like this for years. Now they're making the staff all wear stickers on their shirts that say "Clear" to signify they've passed some kind of health check in these Covid days. Anyone want to bet the check is anything but a cursory set of questions and a forehead temperature check? How demeaning must it feel to have to display a tag to tell people you're not infected. Sorry folks, last time at "the Jewel" for me.

So far so good, format is about the same as other Costco in the city and northside. Restrooms were…read moreclean. Quick checkout line in the self-service, so it was less stressful. We came at 5pm on a Saturday so that was surprising.

Rude workers. The…read morethree frontline managers in red seem to be overwhelmed and unhelpful. Cashiers are very rude and seem to be uninterested in working. There were a few notable employees that were helpful, the gentleman who helped me place a hold an item for later pickup, the electronics guy, the guys that assisted with loading my truck and an older gentlemen that seem to be stocking. I wish this was NOT my nearest Costco as we spend a lot of money with Costco. This particular location needs some cleaning, structure, organization and management should probably be trained better or replaced. Save yourself the headache and drive a little further for a more pleasant customer service experience.

Prescriptions were transferred over due to another local pharmacy closing. Since then, Benivex has…read morebeen a constant hassle and inconvenient. Not having medication to fill prescriptions, giving false information, etc. final straw was pharmacist inaccurately giving information about a delivery (that was supposed to be 3 days earlier) and he calling my wife a lier. He interrupted me as I tried to explain that his driver was never on our ring camera. He yelled, called me a lier, swore at me, telling me that he is a Dr and makes 200k per year and will probably make a million this year. He then stated that I can pick up my prescriptions in Iowa! We support local businesses but will tolerate being miss lead and verbal abuse.

From the owner: Tired of waiting for your prescription? Fed up with poor service? Come to Benivex and see what a…read moredifference a locally owned and operated pharmacy can provide! Free Delivery! Fast Service! Full OTC selection! Amazing Staff!

I have my meds filled here as its close to where I live staff is friendly and the store is cleanread more

Had appointment for Covid booster. Stood at counter waiting for someone to wait on me. Took almost…read more5 minutes. Although I received a reminder the day before, they insisted I didn't have an appointment. Had to fill out forms again. Refused to give me free test kits that they offered.

I have been to this CVS about 10 times in the last few weeks and not only do they fill my…read moreprescriptions so quickly but they're also so kind and helpful. The drive thru line is never much of a wait either.

I had stopped their Saturday evening 1/22/22 after leaving Delnor E.R. To pick up a prescriptio,…read moreThis CVS is suppose to be a 24hr pharmacy, When I got their your pharmacy was closed, I had to call E.R. back & Have them send my prescription over to the Osco on Randall & route 38, Why are you listed as a 24 hour pharmacy & Then not be open, You should notify the E.R. at Delnor that your not 24 hour pharmacy, Waste of my time especially with being in pain

Walmart experience is typically always a smooth experience, from finding products to checking out…read more Sometime, it's a bit of a slow response when you have to ring for service in certain departments. My issue on this trip is that shipping carts. I have a toddler that I have to strap in. I literally had to pull 7 carts to find one with two working buckles. This was the second time. Let's upgrade the shopping carts!

I've always found this particular Walmart well stocked, and had no issues with employees.read more