Sometimes you want to go where everyone knows your name, and they're always glad you came. I can't…read morerecommend this pharmacy and its staff enough. If there's anything lacking, it's the logistical trade off of being a smaller pharmacy and not being able to have everything in stock at all times. I begrudgingly go to CVS for some urgent medications but that tends to be rare.

Everyone is very kind, very professional, well organized, and A + customer service, which is hard…read moreto find these days.

Whoa that's a lot of one star reviews- I just popped in for some quick shopping and I found the…read morestore to be really clean and well stocked. The staff were friendly helping me find what I needed, self checkout was a breeze (use those coupons on the app!), and parking is spacious. Good experience for me!

-5 Stars. Absolutely terrible experience with CVS Pharmacy and specifically with Paul…read more I transferred a prescription to CVS after being forced to leave my prior pharmacy due to insurance changes. I provided very clear instructions -- on THREE separate occasions over a TWO WEEK period -- explaining that a manufacturer coupon needed to be processed in order for the medication to be affordable. This was not complicated or unusual, as the prior pharmacy had been handling it correctly without issue. Instead of helping, CVS wasted hours and days of my time with repeated calls, excuses, delays, and zero resolution. This is a DAILY medication that I rely on, yet there was absolutely no sense of urgency, professionalism, or concern for the patient. What made the experience even worse was Paul's behavior. He was incredibly rude, dismissive, unprofessional, and completely unwilling to help. He actually told me he was "too busy" to contact the prior pharmacy to have them explain the coupon process -- something that should frankly already be within CVS's normal scope of knowledge and customer service. After two weeks of getting nowhere, I finally had my doctor cancel the prescription and transferred it to Amazon Pharmacy. Amazon resolved the exact same issue within MINUTES and my medication is already being delivered. That alone says everything. Paul's attitude was arrogant and unacceptable for someone working in healthcare. Patients should not have to beg for basic assistance while being treated like an inconvenience. If CVS is this understaffed, poorly trained, or poorly managed, they need to address it immediately. If you want an AMAZING Pharmacy in the area - go to Westlake Village Pharmacy. Been going there for YEARS and they are amazing, friendly always a smile and willing to help. Wish this particular RX could go to them - all my others do go there and could not be more happy! Paul - Good riddance.

I have been a customer for over five years and I won't use any other pharmacy. Paseo Oaks provides…read moreexceptional customer service; they were even able to get a drug covered that was denied by my insurance for years. They ship when I need it, they have great prices on prescription items that aren't covered by insurance (like Latisse for my eyelashes!), and best of all, they care. The whole team is fantastic!

As we know, medications can be so crucial to your well-being. it can be such a relief to know that…read moreyour pharmacist is on your side! At some other pharmacies, I have not felt that way. My favorite pharmacist is Maria. She's a good listener and an engineer. Next time, give this pharmacy a try!

Personal and efficient service with prescriptions being made available very quickly after calling…read morein. Greg is always friendly and professional and answers. All my questions knowledge knowledgeably

Awesome customer service and great local Pharmacy! My go to, every time. Convenient location, near…read morefreeway, plenty of parking.

In preparation for a trip abroad I went to the public health clinic for a travel consultation. This…read morepharmacy was on the list of pharmacies provided by the public health clinic that does travel vaccinations and the only location that would bill your insurance since some vaccinations would be covered by insurance. The staff were friendly and professional. The pharmacist was very thorough in explaining the after effects on each vaccine, and she was amazing at giving the shots! She used a squeezing technique on my arm while giving the injections and I seriously did not feel it! It was over before I knew it! Will definitely come back if I am in need of more vaccinations.

Excellent service. My medication is always perfect. I will refer anyone needing medication filled…read more Caring and professional

Great pharmacy With amazing and caring staff. Their delivery is 10/10 and so is the customer…read moreservice.

Fast and texted me when script was ready Lowered prices now…read more Friendly and courtesy staff thank you

Stuffed animal mission complete! I saw a bunny plushie down at a CVS in OC that had the markings of…read morea tuxedo cat- we always used to say my tuxedo cat looked like a bunny... I have no clue why I didn't buy it but I have been regretting it ever since. So there I was, at my third CVS of the mission and I saw them, two adorable black and white bunnies. "you're coming home with meee" for reallll The girl helping be check out was sweet. I don't think I saw any self check out counters but I could be wrong. Easy parking too. So happy! CVS- always coming in clutch

Terrible service from staff to pharmacist. Feel sorry for them. I take my business to another…read morepharmacy. 0 star

North Oaks Pharmacy has been a tremendous resource for helping me to care for my mom. They will…read morebubble pack the medication that is required for most board and care homes at a nominal fee and deliver same day! Ben and all the staff are friendly and helpful-just what you would expect in a small family run pharmacy! Thano you for all your help and support!

Ben and staff continue the concept of customer service to the highest level. I was very happy that…read moremy part D Medicare plan includes them as a preferred pharmacy for 2026. Ben even fills my dog's Rx with a smile, the best price, and the utmost care. Love this place.

They have everything large pharmacy chains make you wait for. The staff is helpful and kind.read more

I'm really disappointed to be writing this review because I used to love this pharmacy but recently…read morethey've gone very far downhill. Prescriptions are never ready on time, there's constant miscommunication, and the new, younger people at the register have NO clue what they're doing. There's zero care or sense of urgency. After years of seamless service, I've found myself waiting 20+ minutes every single time to get my prescriptions now and that's IF they even have them. I keep holding out hope they'll improve, but after no such luck, I'll be switching pharmacies. I hope management takes notice of these issues as I know I'm not the only one who feels this way.

4/28/21: still going strong through the pandemic!…read more Still reliable and friendly as ever. It is quite the community hub, but you don't have to be a local to get respect. 11/12/18: 2:10 pm They survived the fires! They are up & running and are filling prescriptions! Not sure about the hours yet... or delivery. Over two years later and they are still my all time favorite! When I am too sick to function, they deliver my crucial medications. Always with a smile. They also bill a second party for my prescriptions. Love love love to the hard working crew at WVP that keep me going!

Great place with very nice and helpful staff. They're always willing to answer questions and check…read moreon prescriptions with the doctor.