I am writing to share an outstanding experience I recently had at the Tire Center at the Walmart location in Mission Valley. From start to finish, Victor and his entire team provided exceptional customer service. I would especially like to recognize Clifford, who did an excellent job installing my tires, and Armando, Gilbert and Yasmin, who took the time to assist me with tire placement and thoroughly explain the entire process, including the replacement of all my tire sensors. Every step was clearly explained, and no one rushed me or made me feel dismissed. Victor truly stood out as a leader. Despite the Tire Center being extremely busy, he took his time with me and made sure I felt informed, comfortable, and valued. The entire team treated me with what felt like VIP service, which meant more to me than they may realize. I want to note how meaningful this experience was for me personally. I have previously had very negative experiences with other auto service providers in San Diego, (Pep Boys and AutoZone) where I felt misled and taken advantage of. Because of that, I was very nervous about having my car serviced again. Victor and his team completely changed that for me by being honest, patient, and professional. Their integrity and care restored my trust, and I am genuinely grateful. I was so appreciative that I even brought the team donuts as a small thank-you. Please recognize Victor's, entire team deserve a raise. I highly recommend the Walmart Tire Center in Mission Valley to anyone needing car service. (Especially if you are a Women) Yvette T. read more

I got my tires from Walmart auto with all warranty. Time to get a simple tire rotation and in impossible. You can't schedule an appointment for it Not online Not by phone as they never pick up Not in person Closes at 7pm. You must come before 2pm I they can take you. Store never picks up the main phone or the dept auto directly after 70 calls. Poor management at the store and staff. This walmart needs a better system and management to correct all areas bad. Updated news !!! Suzanne a staff saw me in my car several times. She stepped up and took my car for tire rotation this late. This impressive attitude may me think how broken the system is. She stepped up. Her other trams didn't Not. I called her amazing over and above a regular worker. To her I say many thank you read more

Walmart - Outside auto center - Department Stores Near Me - San Diego, California

The sign is self-explanatory. No tea no shade but Walmart is not my kinda store. I will say No Boundaries is a better brand with unique trendy clothes and accessories. Save yourself the trouble and go to Target. I felt the people and the vibes were off but that's just me. We are all entitled to our own opinion(s). Somewhat clean and somewhat interesting but I'll pass. Thank you, next. read more

Walmart - Department Stores Near Me - San Diego, California

When I went to Walmart the other day, there was a lot of empty shelves. Also, the store did not have two items that I wanted to buy, even though their website said, they were in stock. None of the employees greeted any of the customers and everything cost $1.00+ more per item since I was there last time. I understand the price of gas has gone up, but $1.00+ more per item. This store used to be better stocked and have friendlier employees. Get your act together Walmart. read more

There seems to be several folks that have given poor reviews for this store and yet, my hubby and I clearly felt that this was not the case regarding our most recent visit. "Samantha" - a team leader; took the time to patiently answer 4 or 5 questions as to the location of items that were on our list of items to purchase. She knew the store inside out and more importantly, gave us the sense that there was nothing more important for her than our needs. We truly felt like valued customers and Samantha probably saved us 20 minutes with precise directions to the exact isle we needed to go to to find our desired product. read more

Walmart - We just had to capture one of the happy and most helpful managers at Walmart. Her name is "Samantha" - Department Stores Near Me - San Diego, California

Was able to make a fast purchase got a very warm greeting at the door. They have very clean bathrooms and their express checkout has plenty of lanes for me to get what I needed and get out fast. I only need a trash bags and an air freshener, but they had plenty in stock. read more

Walmart - Walmart Murphy Canyon - Department Stores Near Me - San Diego, California

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Cheap oil prices come with cheap service! Went early in the morning, hoping to get my oil change done early and only had three cars ahead of me and the guy says it's a four hour wait. WTH! read more

I wouldn't let people know how this particular Walmart supercenter off of Murphy canyon road stole money off my EBT card and refuses to refund the money on June 12th I placed two orders for some crab One was there Atlantic box crab frozen one was their package crab they had neither they were both unavailable so with that being said I canceled my audit all the ingredients it would have took to prepare that crap that's been since June 12th today's day is June the 26th or the 27th and yet as of today after many many conversations with Walmart supervisors Walmart customer service they have yet still to refund the money from that cancellation they have given me several excuses as to why the money is not there first excuse was it was being escalated second excuse was technical problems now they're telling me all the money it be on my back on my EBT card in a couple of hours all these damn reasons and they will not release the money it is well pan past 10 days I want people to know that Walmart is a multi billion dollar company they're also Trump supporters and they have not refunded this money. This Walmart is a total and utter rip off even though it is a multi billion dollar company they just stole from the little man read more

CHEAP NEEDS (3.5 stars) I'm not really a Walmart shopper (although when I walk up in the mix with messy hair, pajamas, and a roll out of bed look - I feel like a regular). I don't knock on the place because they do offer cheaper products and prices on merchandise and falls within the means of the average American. And for myself, I'll occasionally I'll come in to grab something here and there. Well... I'm also a giver to the community. Prior to pandemic I would spend a lot and donate annual to food banks. Then I refocused on donating to pet rescues. Where I buy a lot of things for the bang for my dollar is always here at Walmart. Recently, I did a run here to donate to the LA-fire victims days after the chaos. It was the perfect place to focus on baby stuff, feminine products, and animal items. You definitely get your money's worth here! I did a Costco run as well and found some items in bulk here were cheaper. Walmart, I appreciate you. read more

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This Walmart absolutely has the worst customer service in existence. Walmart already has a bad reputation, this location continues to prove the lore. Check your receipts everyone! If you're making a return of x amount of items, make sure they return each item. They will purposely not scan items. read more

Walmart - Check your receipts. Same item, different price. - Department Stores Near Me - San Diego, California

I came to this Walmart to resolve an issue with a defective DVD. A team leader named Mirage asked me to come back to the store so they could inspect the item, so I made a second trip specifically for that. I explained that the disc was damaged and did not work, and that I was not willing to attempt to use a visibly damaged disc. After looking at it, I was told they could only exchange it for the exact same DVD and that a refund was not possible. One of the team leaders said the cashier was supposed to tell me this at the time of purchase, but no one did. There was also no signage on the shelf, at the register, or in the return area explaining this policy. When I asked where this was stated, I was told it was related to "copyright law," but nothing written could be shown. The overall tone of the interaction felt dismissive. I made multiple good-faith attempts to resolve the issue, including returning to the store when asked, but was ultimately told there was nothing further they could do and that I could pursue a bank dispute if I wanted. This was my second Walmart location with a similar experience. I'm sharing this to document the lack of clear disclosure and the lack of resolution for a defective item. read more

Waiting forever for a bike pump! No one available to help. Multiple experiences with poor customer service. Booooo!

8pm and only 2 lanes open and 15 customers waiting at self-checkout. No sense of urgency from any of the cashiers. read more

Walmart - Long, long, and longer lines to checkout! Hire help - Department Stores Near Me - San Diego, California

I used to love this Walmart, before covid. After that they've gone downhill and it feels like a decision made at the top. They no longer open the checkout at the gardening end of the store ( or if it is, I haven't seen it open in the last 5 years ) and that's a reason for me to stop coming. A lot of us prefer that checkout down there. We park by those doors and plan to make a small/quick purchase and use that checkout. Walmart must be cost-cutting or something. The parking lot and store are a mess. I used to blame the customers but now I see it different. I had a drink I was finishing as I came into the store and was looking for a garbage can everywhere. There were none at the gardening entrance, no trash cans once inside the doors, no trashcans around the store ( I kind of get that one ) and nothing at the exit. Now I think I understand why I always see garbage left in the shopping carts or parking lot. Maybe those people WANTED to toss it out properly but Walmart has intentionally removed trash cans. Cost savings for them, but now there's trash everywhere. That's on Walmart, not the customers. That floor-sweeping robot just gets in the way. I was part of a traffic jam at an intersection where too many people/carts converged in one place at the same time. Without that robot cleaner, people could have used common sense to get around each other but with that stupid mobile traffic jam robot in the way, it was just super frustrating. Normally Walmart employees are some of of the most depressed and disillusioned people on the planet but at this location they were able to bring it down a notch. It was palpable how much people that worked here didn't want to be here. As a customer, I didn't want to be here either. This was my last time coming to this Walmart. It's dirty, disorganized, unfriendly, and you can just feel how a company has cut every possible corner until there's nothing left. I'll shop anywhere else. read more

Wasn't a 1 star experience. Arrived around opening today. Was clean & organized. Lots of stuff. Staff was a hit or miss. When I say "hit" like they were friendly & courteous. Few misses like some people needed some coffee or something. Found some cool stuff and deals. read more

Push the button again, sucker. I go into the personal care area and the thing I need is in a locked case there. Just to the left of the case is a button to signal an employee to come unlock the case so you can BUY the item you need. 20 minutes later I'm STILL waiting for an employee to show up and 3 other people waiting there with me have given up and left without the items THEY wanted out of the same locked case. This Wal-Mart doesn't even TRY to Bother to answer the signal button - and they lose hundreds of dollars worth of business per day because of this. They apparently do not care. Push the button again, sucker, and wait a whole hour ... we don't care if you buy anything or not!!!! We're not coming to help you, Ha-ha-ha-ha. Add to that the fact that they never restock Items: and there are just big empty holes on their shelves where the product you needed was ... things like Fish Oil or Body Powder - I was forced to go to CostCo or Smart and Final to buy those items I needed. They do not care about the lost business there, either. I don't recommend this Wal-Mart - the whole chain has gone downhill in the last two years: and this store is leading the race to the bottom ... with epic Customer Dis-Service. read more

We are so grateful to the team at the Walmart on Murphy Canyon Road for helping us when we were in a difficult situation. Our car battery died at another location, and we were directed here because they had the battery we needed and could install it. Manager Melvin, along with Armando, Lonzie, and Andre, took such great care of us. They were kind, efficient, and reassuring throughout the entire process. Thanks to their teamwork and professionalism, we were able to get back on the road safely. We appreciate all of you so much! read more

Murphy Canyon WALMART has Horrible, Horrible , Horrible Customer Service. This location in Murphy Canyon has really gone down hill in the last year with extremely poor customer service. Driving a little farther away to Target Is highly recommended for TARGET's excellent customer service. read more

Had a pickup order here & all went well. Multiple stalls were open & the parking lot hadn't got chaotic quite yet. I'll only ever pickup at this location, there is way too much going on to mentally prepare to step foot on the asphalt. My experiences with pickup have been great so far. In store, not so much. I will say, I wish they'd get a handle on the aggressive line of donation tables you have to get through to go in to the store. Even in the parking lot..it's incredibly intimidating being approached by a MAN from behind while I'm strapping my child in asking me if I had anything to donate towards his music album..when I declined he had the nerve to let me know he had cash app & Venmo since I didn't have cash. The people in the front will literally block you from coming out to get you to listen to their message or sign some petition. read more

Walmart - Pickup reserved spot - Department Stores Near Me - San Diego, California

Nothing ever stocked. Like the freshpet dog food! Then it's blamed on "they aren't sending it" if it wasn't being sent it wouldn't even be in the back!!! Nice try! Employees are lazy and do the bare minimum when it comes to helping paying customers! How to stock items: 1. Take from back room to the floor 2. Place in the proper place on the sales floor until full 3. Repeat as needed! What happened to going above and beyond for paying customers! read more

This place is a Zoo!! It is all kinds of crazy sh*t going on here. I love people watching so this place is perfect! The place has everything you need for home so I thats why Im here.. toilet paper, cleaning supples, laundry stuff, snacks galore.. but nothing beats the people watching!! I walked by a cashier and the guy said ... "Welcome to Paradise" He had the strangest, serious, lost ,deranged look on his face and I could not help laughing.. but it was sooo weird!! Hahahahahah good stuff . See ya next time Wally World! read more

Walmart - ..... - Department Stores Near Me - San Diego, California

After entering the store, it took over 10 minutes to pick up my online order. When I arrived at the online order pickup area, no one could get my items from the nearby shelf. We had to wait for a third employee to come. read more

Let me tell you about the cashier Donna, who treated me so kindly and with so much patience when I asked for help! Give that woman a raise she is amazing! Go Donna! read more

Auto Dept what XLNT service! After the worst service when Andy's Automotive idiot couldn't start my battery with their defective cables or didn't know how to hook the properly - had to wait longer for someone else to charge my battery. Walmart took all the cars in that day. I didn't get there until 5 (had planned on 1:00). Josh saw my distress and fit me in. They installed it immediately. Prices were less the Costco & Costco doesn't install! read more

Cashiers were great! Managers on the other hand are as useless as the coils my dog leaves on the lawn. Never dealt with anything like this. Rude and disrespectful. read more

The service guys that work in the tire department are the worst. Don't go there for any tire needs, they will not help you and are very rude and extremely slow. They will try and talk you out of getting any work done by saying it will take 8 hours. Go to Firestone down the street, it took 10 minutes to change my tire, they were helpful and the price was the same. Thank me later. read more

Ok- after having visited the lemon grove location, I have to give 5* to this location. Wow! No line for returns and such a friendly woman working there today! Even in the store, one employee went out of his way to look for an item for me. I don't often shop at Walmart, but if I do, I will never go back to Lemon Grove- yeesh! That place is gross. read more

Slow like a turtle and work by the hour not the volume of work of those auto care services and have more time chatting each other . Only for my flat tire and took me 4 hours to wait . Wtf !!! read more

Walmart.com charge my credit card for my entire order at the time of purchase. Walmart cancelled part of my order. Walmart refuses to credit my credit for the item they cancelled. I will no longer shop at Walmart or Walmart.com read more

Clean and convenient location with typical selection of merchandise you'd see at most Walmart stores. Selection of cactus and succulents was above average. read more

Store is stocked with many different products, but lots of items are cluttered in random places. The store can use some organizing. Our cashier was in a grumpy mood. She was screaming for customers to change to her lane and mumbled under her breath when it took too long for her to get people's attention. I do like the prices. Prices here are better than prices at other stores for the exact same products. read more

Guy at front was very condescending lol acts like he owns the store's 7:40pm 03/12/2025

Terrible service from manager Thomas in a red shirt, Jino with long hair, and Rudy. Do not ask any for help. They aren't helpful and they work in the customer service department. Would love a call back as no one answers the phone. read more

Extremely slow service. I walked out - eventually. The rest of this text is to conform to the Yelp character minimum. read more

Walmart - Street sign. - Department Stores Near Me - San Diego, California

I was taking a 92 years old friend shopping here. I help him by letting him use my cart while we are shopping. I was pushing the car. My 92 yo friend have 9 items in his cart. I have exactly 9 in mine. This idiot cashier Christian kept yelling at my friend to use another lane, we told him 5 times. He only have 8 items and we are staring a cart because he couldn't push a cart on his own. So rude. Especially to elderly people. I will post this on other social media as well. Manager should fire people like this read more

Walmart - Rude cashier - Department Stores Near Me - San Diego, California

Well First I came here to pickup something for my son and I saw it on there website and there app which I have on my phone !! So as I walk in and look around to see if they have it !! So first it was hard to find help !! Second the service here on the front end is not good at all !! The older lady at the self checkout was an unworthy person that did not know what the heck she was doing !! Awful worker !! I had a picture of an item on the app and the price clearly says in store at Murphy Canyon Walmart and they did not honor it !! What !! Bunch of lies here at this Walmart !! I see why the service here sucks !! I say go to another Walmart and not this one !! They don't honor what they say !! So be aware of this Walmart !! If you can shop Target it is much better !! Overall Satisfaction: Poor !! Service needs big improvement !! They don't honor low prices here at this Walmart !! Be Aware !! 1 Star out of 5 for Service !! Parking: 1 out of 5 stars !! Lot is full most of the time !! Cleanliness : 2 out of 5 needs some TLC !! Overall Satisfaction: 2 out of 5 Stars and I am just being nice with the extra Star !! read more

I rarely never go to Walmart. 2 days ago I thought, why not. Well my why not was a clear why did I even bother when I came home and noticed my peanut butter was sitting on the shelf for over a year?! Confirmation.... Go to target instead read more

Walmart - A year old item on shelf! - Department Stores Near Me - San Diego, California

Convenience. Everyone is friendly. Located centrally. Sometimes can get super crowded depending on when you go... however, as busy as it gets that's the busiest it will ever get and they overall have everything covered. They have a nice selection of different products. Sometimes they run out of milk or eggs but then you go next door to Von's- overall great experience every time. One stop shop! read more

Nothing wrong with the items in the store. Its a Walmart like most other Walmarts. While shopping around, most of the employees look miserable. I asked one employee if she could point me to the cakes. She directed me to the boxed cake isle. I asked her if they have any pre-made cakes, and she replied "Do we look like a bakery" My issue occurred at checkout. My magnetic strip malfunctioned and the cashier said I'd need to step aside. I asked her if she would manually input my card number and she said Walmart doesn't allow that because of fraud. At 1015 I asked to speak to the General Manager (Bobbie) at the customer service desk. They paged her and said she'd be with me shortly. 15 minutes later, the customer service representative said she would go look for her. When she returned, she said she couldn't find her, but a different manager would be with me shortly. At 1045, Roy approached me and asked how he could assist me. I asked him if I could speak to Bobbie and he said she was in a meeting and wasn't sure when she'd be available. I asked Roy why Walmart doesn't allow manual entry of credit cards and he said because of fraud. I pointed out that manually entering a credit card gives the cashier an opportunity to verify the name on the credit card against my ID. His response was "We just do what we're told". I insisted on speaking with Bobbie at this point. Roy said he would pull up the policy for me. 1055, Roy returns with the Walmart policy that said credit cards need to be swiped or chipped to be used; this information didn't explain WHY. Roy said the managers do what corporate tells them, and that was the best answer I was going to get. ****MAKE SURE YOU'RE MAGNETIC STRIP WORKS BEFORE GOING TO THIS WALMART!!!! read more

Worst retail experience I've ever had. Store is clearly understaffed for its size. I already hate Walmart and this place just sucks. It took almost 20 minutes and had to wait in line just to get someone to pull a dvd player out of the display and pay for it. Made the mistake of buying a 6 pack on my way out, was met with 2 out of 12 registers open (what is this, cvs?!) not blaming the employees, I'm sure they are all working hard- blame their greedy corporate overlords. 0/10 will never shop here again. read more