Rude as fuck! I went to get alcohol and it was last call. I got 2 bottles bc they were all sale. Walked up to register 10. She came up and said the man in front of me was the last one. Before I finished saying "the other coworker who brought it up said register 10" she cut me off and said go to another register. read more

Today, cashier number 6 lights were on and we have been waiting for some time in the queue . Later the cashier lady turned off the lights and said I am close and told us to queue again in another lane. What kind of attitude and service is that. She should at least finish our purchase since we are the last one instead she said no i am closed and make us queue again read more

Horrible customer service Disorganized store Messy store Quality of merchandise sucks 0 stars What was I thinking! It's Walmart. read more

Just order your items from Amazon. Walmart online order forced a curbside pick up. The wait was so crazy that the other shoppers formed a line in attempts to pick up their items. I waited close to an hour for one item. Avoid Walmart and order from Amazon. Savings are comparable and you won't have to wait an hour. Gas is expensive, but time is even more valuable. Save the trip. read more

Walmart Supercenter - Line of disgruntled shoppers waiting for their orders. Wait was over an hour for some. - Department Stores Near Me - Baldwin Park, California

I checked on their website for a 20lb propane tank that I needed for an outdoor heater I just bought. They were in stock but you cannot order it online and must go into the store to purchase it. I drove down there and headed to the Garden Center and an employee tells me they are out of stock. These tanks are in big demand right now due to the ongoing C19 pandemic and the cold weather that we are having at the moment. Since I was in the store I browsed the aisles checking out all the good deals. read more

Walmart Supercenter - Sign of the times 2021 - Department Stores Near Me - Baldwin Park, California

Open Mon - Sun 6 am to 11pm. I love Walmart. They have everything I need. Good customer service. Clean and everyone wears a mask. read more

If you come to this Walmart look for Shyla! She was very helpful the other day when I took my handicap brother shopping for some much needed groceries. Shyla not only rang us up but she was attentive in further helping bag the rest of my brother's items so I could get him home faster. Thank you SO much for your kindness & thoughtfulness. read more

Our first trip to this location in quite a while. Like many other stores these days, there were definitely changes with Covid: Less people, Less Merchandise, and everyone in masks ( definitely a good thing!). The most frustrating thing that happened, was when we purchased some socks for my husband. I couldn't believe my eyes that all the socks were locked up in cabinets. There was a large button there to "Call for Assistance ". We pushed the button, and nobody came. I finally saw an employee near the Fitting Room, and I asked her to help. She did assist, but not with any enthusiasm. If Walmart wants to lock uo socks, they should figure out ro provide efficient service read more

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Never really liked this Walmart location. I have only been a few times when I lived out here. The customer service was always bad. Security here are kind of rude and look at you as if you are a criminal trying to rob the store. I always find all the stuff I needed when I was around. Walmart is right near the 10 freeway near Mc Donalds and all. But just really never cared for this location. read more

I had to wait 20 minutes for somebody to come and help me get this tide detergent. I pressed the help button several times just to reinsurer somebody was going to come and help. I hate going to this Walmart every time I go it puts me in a bad mood. I have to make 3 different transactions, it's so ridiculous!!! Why do you have to lock up detergent!! Target is a little out of my way but I think it's worth going there instead of Walmart. read more

Walmart Supercenter - Tide Detergent - Department Stores Near Me - Baldwin Park, California

Horrible curbside pickup!!!!! You guys need to figure this out I've been waiting for my pick up order for 45 minutes!

Picked up an an order using their curbside pickup. Everything was ok, I did not have to wait too long for my order. The problem is that 2 out my 4 cans of garbanzo beans were damaged. Why would they even allow to sell these damage cans to customers? I thought damage cans were supposed to be sold at a discounted price or not sold at all due to the potential growth of bacteria? Horrible! read more

Walmart Supercenter - Used curbside pickup, and they gave me damaged cans! - Department Stores Near Me - Baldwin Park, California

This is the line to check out at Walmart. Only 2 checkers open. This is unacceptable and absurd!!. read more

Walmart Supercenter - This is the line to check out at Walmart on a Saturday night. There are only 2 checkers open. This is unacceptable and absurd!! - Department Stores Near Me - Baldwin Park, California

This review is for curbside pickup only. Horrible system, horrible phone customer service. I usually go to the Walmart in Rosemead but this item was only available at this store. Ordered curbside, parked, and the one employee working curbside was overwhelmed so I decided to just call the number that says to call for pickup. The customer service rep (that had no customer service skill) couldn't find the order with name and phone number, and couldn't care to offer a solution until I said I have the order number. After giving her the order number this is how the conversation went: "I could find it with the order number" "Okay...so...should I come in the store?" "Yes" "So...should I just go to the customer service line?" "Yes" "Okay I'll come in then" Hangs up. Two issues with this situation. First, I ordered curbside pickup and followed the exact instruction provided by Walmart, so why do I have to go in store? There's a reason people order curbside so they don't have to go in store. I gave you the order number and you could find it, so shouldn't you bring out the item as per promised by the implications of "curbside order"? Second, how are you going to just hang up on a customer. No ending statement, no further instructions. I had to pry the instructions out of you to find out what I should be doing. I'm sorry but am I getting paid by Walmart or are you? If you hate what you're doing, take it up to management, not out on the customer, we just simply want to pick up what we paid for. read more

Walmart Supercenter - Simple instructions - Department Stores Near Me - Baldwin Park, California

Wow! I don't know how this place even has 2 stars. I never shop at Walmart because the times I have been my experience hasn't been pleasant. I placed an order for cake and cupcakes because it was recommended to me. The guy that took the order was nice very professional. But when I went to pick up my order I waited for over 30 minutes for someone to help. I asked the lady that was at the deli if I could get help she said she didn't work bakery even tho is right next to it. I asked someone in produce if they could call someone because they all see you but don't ask if you need help they all just don't want to be bothered with. Then I ask this guy at the meat department and he said he didn't have a radio or worked in deli. So then since my cake and cupcakes where paid for I decided to go inside bakery go in their fridge and look for my own cupcakes and cake and just help myself since it was to much to ask for someone that is getting paid there to service me and thanks to us that shop there they continue to have a job. I myself work in customer service and I will be dam if I treat people that way. If you can't work with people then look for a warehouse job where you won't be ask to service someone. I spoke to the manager there before leaving. But it's Walmart I don't expect for much to get done because if they actually addressed these issues this type of behavior wouldn't happen and we are paying customers we deserve better treatment. I don't know how these employees expect to get paid top dollar but give low quality performance. I guess that's why they work at Walmart because they have no morals, respect or common curtesy. But then I bet they are the ones that expect the best treatment when going out to public places . I give this place minus those 2 starts they have they deserve none. read more

Zero stars for this stores customer service. I went in to complete a return that I started online. I purchased an inflatable mattress on Walmarts website & was directed to return the item to the store. I took the item in within the return policy, neatly folded & packaged in the bag it was shipped. The Front End Coach Josh refused my return because "it was online." I showed him the website & my order information which states clearly to return the item to the store & he said he has the right to refuse anything because it was online. While I spoke to an agent at 800Walmart, the cashier refused another customers return. That customer had a receipt, her item was also neatly packaged & told the cashier she was returning the item because there was a stain. The cashier told her she'd have to drive to the store she bought it at and return there. Clearly the employees are going against company policy & making up their own rules. I could understand if I didn't have a receipt or missing packaging but there was no reason to refuse my return. Horrible! Horrible! Horrible! I'll rethink about buying anything from this store again. read more

Absolutely the worst pick up experience. There is no organization and the amount of time I wasted waiting for my items k might as well gone in a picked them out myself. People who arrived after me already received their items and I'm still waiting. If you have time to kill wait for the Walmart pick up area read more

Amazing workers and fast service when i come to shop here. Online orders is getting faster by the day. Positive vibes whenever im there. Highly recommend the bakery cakes and muffins. Really good rotisserie chicken read more

**Bakery Department Review** I ordered my son's first birthday cake here. They offer a large selection of themed cakes and licensed cakes. Currently you can't place orders for two tier cakes online, so I had to place it in store. There's also a promotion for first birthday cakes, you can get a free matching smash cake with any order over $15! The cake itself didn't resemble the photo exactly and there were spots that could have been smoothed out more. I didn't have huge expectations for the cake, but their customer service was pretty good and they were able to find a discontinued cake topper that went with my son's birthday theme. The review is 3.5 stars rounded up. Would I recommend a custom cake? For a kids birthday party, yes. For a wedding, no. For the price you pay, it's a steal, but they are basic cakes and not high end. read more

I love this Walmart. It is the closest supercenter nearby my house. The parking area is spacious. The inside is spacious as well, very comfortable in bringing stroller and to make large purchases. There are self checkout counters in both sides (right and left). They have Nails place as well and a Subway restaurant. There are things that are available here, and not in any other Walmart. For example different varieties of bugs' traps and Catch masters brand. Groceries are fresh with plenty selection They even have Oxtails too!! They offer hot foods such as chicken wings. Customer service is so-so. But whenever I asked for assistance, they really help. read more

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Nobody in the store knows what they're doing you can ask any clerk any questions and they don't have an answer you can ask a clerk in the garden center about a garden hose and they're not gonna know what you're talking about you can ask clerk in the deli section about a cake and they won't know what you're talking about. This place is junk read more

I loved the fact that it wasnt pack it was clean And the employees were nice and friendly read more

I went to customer service to return 2 items. The gal at was rude and unprofessional. I scan all my receipts they the Walmart app to avoid saving them. I did my returns online. 1 item I received a text message with confirmation, the other item I did not. She had me go through my entire online receipts to locate it while she was standing there staring at the long line. I finally found it in my list in May 2023. She could've offered to scan the barcode, gave me a gift card or something. I had to do her job and tell her what options I have. I rather go to the Walmart in Eastland Center where customer service workers are much nicer, friendly and go beyond to assist. They have workers there that give % customer satisfaction. read more

Walmart Supercenter - Receipt with Mgr name, so maybe they can train their employees in customer service how to assist their customers. - Department Stores Near Me - Baldwin Park, California

Walmart is one of the richest companies ever the fact they don't honor Apple Pay is unbelievable also their self checkout is closed very inconvenient read more

Horrible experience!!! I hate shopping here anyway but reluctantly did because I needed to buy candy for my daughter's Christmas class party. I ordered online and sent my husband to do a curbside pick up. After checking In and parking at the designated spot & 35 mins of waiting; I tried calling the stores pick up extension and proceeded to all EVERY FUCKEN department extension and NEVER got a single person on the phone. Phone extensions rang for so long that Walmarts phone line just hung up . And this is why I hate shopping at Walmart! Their customer service is SHIT!!! Just an fyi, I'm typing this while I'm still calling the store, while my husband goes inside the store to figure out where the candy order is at and it's been over an hour of checking in and waiting for their "curbside pick up". I should've gone with my guy instinct and went to Target! Update: husband went into the store and was directed to return to his car. He saw a kid taking an order to a car and spoke to her about our order. That was 20 mins ago and he's still waiting! read more

Cancelled my online cake order last minute. I tried getting an answer and the employees were extremely rude. Don't give Walmart your business. read more

Don't hire zombies at the register. This location is like watching a Zombie Movie in living color. Give them a performance test. 1 scan per 3-5 seconds before they start at the job. No consequences at Walmart except for the patrons. read more

Super lame Walmart. Ordered online for curbside pickup. Waited 30mins for some dang bubble juice. Last time using this lame system called pickup ‍ read more

Walmart Supercenter - Not recommended - Department Stores Near Me - Baldwin Park, California

So disappointed I usually don't vent on poor customer service but I am so disappointed on their online pickup area. The pickup was suppose to be fast and convenient although this pickup was not up to its standard. When checking in I waited patiently for the associate to bring me my items/show up there was no one for 10 minutes Then I first at the greeter if they can call the dot.com employee still no one Second attempt: Then I saw an employee which look like a supervisor and she claimed she will call someone over.... still no one. Third attempt: went to customer service to call someone. They even paged someone to come and still no one or response. Last attempt: I had to push their customer service button THREE times to over head the employee to finally come and bring me my order. Just so disappointed when a system that was suppose to be easy they made it really difficult. read more

I come to this location about twice a week :) This location is big and one of the better Walmart's I have visited. I don't live in this area but I do make the commute here only because it's always fully stocked with merchandise and always kept up. The staff here is not the best but they are not that bad lol Parking here is crazy, there is a huge lot and it is always crazy packed. This particular location has a US bank, subway, wetzel pretzel, vision center, deli, and a kitchen with full on cooked food. It's a Walmart lol read more

Walmart Supercenter - All the BC Flavors for $1 - Department Stores Near Me - Baldwin Park, California

Horrible customer service and unorganized Walmart. I went here to pick up an outdoor item. I went to the aisle the app said it was and it wasn't there. There was an associate in the next aisle so I asked him for some help. He told ME to wait because of what he was doing was being "timed" so he couldn't help me till he was done. I went ahead and waited and when I showed him the item on my phone he said oh it's not here, that's in sporting goods. Okay so I go to sporting goods, not there either. The associate over there told me it was on the aisle the app said. I said no it's not there, the guy there said to come here. But at least this guy was helpful, he looked around different aisles and found it by the gardening section. This place sucks, shame on management for timing their employees and not letting them help customers. read more

The customer service here is so bad. Don't come here if you're planning on getting some liquor cause I waited 30 minutes trying to get a hold of someone to open the cabinet for me. Even though I clicked the button for assistance multiple times, no one came. Heck, I even flagged down two other employees and both stated, "we don't have the key to unlock the cabinet, only certain members do." Well jeez, why lock up the liquor if no one is willing to open the cabinet. Another person waited as well, but we just ended up walking away. read more

Thank you to ceaser the associate that helped me when no one would I was told at 830 that the fitting room wouldnt be open till 930 so i waiting and ended up doing more shopping for valentine's and other items went back at 950 and was told by the lead in clothing that i would have to wait till 1030 i went to the cashier station to look for a manager no one wanted to direct me to a manager and a lady claudia gave me every excuse and didnt let me talk, talking over me so rude I was so patient went back to wait for someone to open the fitting room when ceaser came over to talk to me so nice! Thank you ceaser! he helped get the keys cause apparently no one has them not even a manager or lead then it didn't stop there i went to the registers and the lines were long only 2 cashiers and one of my items didn't have a price tag and the other was dirty and damaged which the very nice cashier patty helped me out she was very nice but then again came claudia the lead or whatever she is so rude making patty look stupid and degrading her work infront of customers with her rudness and told patty to hurry up because "she has a long line of customers that can't be waiting" instead of jumping on a register or having someone jump on especially when claudia was the one that needed to give the approve for the discount and price check and walked away, poor patty was left waiting after she had just rushed her! What kind of management skills are those? This is why people don't shop here because of the poor customer service and the way u treat your employees. read more

Walmart Supercenter - Dirty and damaged only for $2 off - Department Stores Near Me - Baldwin Park, California

I came into the store on Father's day to go shopping and get an exchange on propane I was rudly told I would have to leave the store cause I had an empty propane bottle with me when I go to home depot they don't care. read more

I love that it's open 24 hours. I like shopping here later than most people as the lines are shorter, sometimes none at all. Always in search of better deals and most of the time I find them here. I can also shop online and have them send the items to this store for pick-up, site to store shopping is free, you have to wait a few days though. Restrooms are clean. There are enough parking spaces, although it needs to be cleaned every so often. People just tend to litter wherever and whenever they want. read more

Not a fan of a the items locked up inside so used the pickup and was blown away at the attentiveness I received from Associate Anthony! Thanks for making a chore a pleasurable experience :) read more

Sloths work the curbside pickup. You're guaranteed a 30 minute wait for them to bring out your order. Bring snacks and water, cuz you'll be sitting in your car FOREVER!!!! read more

***First Time Review for Curbside Pickup I was just at Walmart Baldwin Park. I followed all the signs for curbside pick up (left side of the building by the loading bays). I stopped a young man that was ushering shopping carts and asked him where to go. He told me that for grocery items, i need to park & come in the store to pickup my items. So I parked & went inside to pickup items.... so much for curbside. It took me 30mins to pickup my order of 3 items, plus another 15 mins because I had a question on the other 2 items that were not in my order. So apparently, you can view your order before pickup and it showed that the 2 items were indeed out of stock. Still don't understand the whole curbside pickup procedures. I can see the convenience of having someone pick out your grocery items for you, so you're not in the store longer than need be, but for 3 items at 30-40 mins... i could have got them and gone through self checkout and be on my way. Oh and heads up, remember how i parked on the leftmost side. Entrance is the doors on the left. Exit are the doors on the right. I had to walk the length of the building to exit and the length of the building again to get to my car. Park in between these doors & you'll be alright. Posting for the peeps who have issues walking or getting around. Grateful I can manage the extra steps, but my bad knees didn't like me too much. Park accordingly. read more

This employee in 6 is the most condescending, arrogant cashier in this store. Her name is MALOU !! I made sure to get her name from one of the coach manager. I took her picture while complaining to the manager about how this lady is so arrogant and think so highly of her self, she acts like so superior even with her broken English and grammar! My grandma just happened to ask her about a price check and she just snapped, gave my grandma an angry look, even to how she's talking to her coworker is very demeaning, demanding and rude! I can't believe how they hire someone like this lady who has the worst attitude problem. I guess she only cares about her look bc of how huge her earrings are slapping on to her cheeks, she thinks she's pretty! MALOU'S personality is so rotten she needs an evaluation. She can't even do her job right, my grandma asked her politely, she don't need to be all arrogant and rude, she even went and tell this other cashier named SAM in their language as if she's looking for someone to be on her side! Really just for a price check?! This lady is so CONCEITED! The nerve to even ask the customers behind us to give her a nice review when even they were shaking their heads on how rude she is. Well MALOU, here's your review or rating. Hope your store manager sees this coz I am calling the corporate and let them know that this store has someone named MALOU that needs a serious attitude evaluation. And guess what I even asked 3 different employees in the front and they all agree and said that she's a new employee and yes very rude and she always acts like she's some kind of a boss to anyone around her. read more

Walmart Supercenter - SUPER LAZY AND RUDE ASSOCIATE THATS ALWAYS ON HER PHONE TEXTING - Department Stores Near Me - Baldwin Park, California

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I used their app to check prices never had an issue today I came many items were "on sale" When I got to check out it was scanning regular price showed them the price on app they would not honor it. read more