I stop at Walmart to buy some quick necessities as a female such as soap and wipes to wash my female parts and wash my ass to find out they have everything locked up even more now. I ask two employees that were standing there doing absolutely nothing, if they can unlock it in which they stated to press the infamous red button. So I press the call button.... I wait approximately 15 minutes and still nothing. I walked to the register next to the gate that keeps the area locked as well and asked if he can get someone to open it and he said sorry you have to wait, there's only one person with the key. I'm sorry but for an entire SUPER WALMART there's only ONE person with a key that goes department to department to unlock the cages?! First of all, why are the female necessities even locked up??? Two aisles down the men's wipes and etc are wide open on a shelf. This is absurd. 20-30 minutes later I walk away, guy at register stops me and says did someone come to open it? Of course not! You're working the gate like did you see an employee come with keys? Smfh Walmart you need to do better. I understand locking up make up or more expensive items up because people in this world steal but a big box of wipes and soap containers? Like cmon! read more

Best customer service from Breana and Tammi in auto center. These 2 ladies have outstanding customer service, I just learned that Breana just started 2 weeks ago. I hope Walmart makes these ladies leaders and acknowledges them. Because of them I'm returning to shop at Walmart. Thank you for your patience and kindness ladies. read more

At one time 18 plus years ago when I moved to Colton this Walmart was actually a nice place to shop. It was very close just minutes away from where I live. Over the years it has been on a steady decline more like a downward spiral in smoke and flames very likely because incompetent management! Even before this Covid hording stuff there would be a large sections of totally empty shelves all over the store! You could go into this pathetic excuse for a Walmart with a list of six things and we're lucky if you we're able to fulfil three items of your list forcing you to waste time and gas and go somewhere else to complete your shopping list! Today was the last straw and I moved all of my prescriptions to CVS and will never shop at this pathetic hellhole Walmart ever again! read more

If I could leave NO STARS I WOULD. I went in today looking for baby wipes and this was my first time coming to this specific Walmart for them so I didn't know where they would be exactly so I went to the Cosmetics area because that's where the Walmart that I usually go to has them along with feminine wipes. I couldn't find them so I went up to an older lady working with dark curly hair with a lil bit of grey hair throughout and nicely asked her where the baby wipes would be... she then answered under her breath where I couldn't hear her and she didn't even bother to stop what she was doing to even look at me. So I then said "I'm sorry what was that" she then decided to look at me and legit scream at me "I SAID IT WOULD BE IN THE BABY SECTION!" I was honestly appalled at how awful her customer service was, she should not be working a job whatsoever that's gonna require her to help let alone answer to customers, it was disgusting behavior. read more

If I can do 0 stars, I would. The manager named Jesse, flicked me and my family off because we asked him to help us out. He said he is off the clock and we wanted to ask one question. He turned around and flicked us off. Good customer service from Walmarts manager. read more

This place is disgusting! Dirty and not well maintained at all in the store and the parking lot and employees look over worked try complaining about anything and Debra will give you straight attitude and manipulate the situation and make it seem like it's your fault for complaining so what's the use.. I lived here for over 12 years and have not seen improvement so I rarely go here unless I have to there are better Walmarts out there like in Rancho Cucamonga don't waste your Time or money at this Walmart most likely your items aren't even stocked read more

Not really a great store. The place is kind of dirty and there was a lot of security out front. The lady that I talked with was very nice and the guy watching the exit was KOOL. I got the feeling that this tire must get robed alit or that alit of people steel from this place because it kind of felt like a prison. read more

Do not buy milk from here ! I purchased a gallon of milk unexpired from here and it went bad on me I tried to return it but they wouldn't let me , honestly that's sad ! Waste of money what if my baby needed the milk!? Basically just stayed with my money . Workers are straight rude as can be . A lot of ghetto people don't waste your time going there . If I could Give less than 1 star I would ! read more

If I can rate with no stars I would ! This location is horrible. The "Manager" Kendall was very rude and unprofessional. I explained to her the issue I was having with order pick up. She did not care nor try to help. Her management/ customer service sucked ! I was better off getting help from a wall! You're better off going somewhere else then this place. Walmart I hope you teach all of your employees what customer service is because there's definitely a lack of it. And for the "Manager" maybe rethink her position because she's definitely not equipped or experienced enough in managing her attitude! I will stick to shopping at target where they actually care and HELP you. Maybe your employees should take a stroll through target to get some pointers! read more

The only reason why I would come back to this store is for the customer service of a young lady who was working the cash register named Ashley in cosmetics... this young lady seriously has the best customer service out of the whole story that I have witnessed thank you Ashley for your amazing customer service!!!! read more

Antoine is the best. Good manager good people skill Nyka was also help full she check me in to get my tires installed and made my experience a good experience from a bad experience I was going to be Petty and put the older female name but I'm not because (Renee) my get mad lol but all im going to say is that she was really rude didn't have no manners all in all She made this a bad experience bad customer service if you hate your job so much find another job to Antoine and Nyka thank u so so much read more

The customer service is terrible. I wanted to rerun an item that I did not even open the package, but the customer service interrogated me with a bad attitude for what is the reason for return and pushing me to keep the item. I will never go to this center again. read more

Went through their auto center told them to change my wiper blades and they put that they passed inspection when they were clearly falling apart read more

Tire shop took 3 hours for a tire change. Nobody else in line. Employees standing around. Wow

Enjoyed the online pickup was easy & fast! I also do online grocery shopping that's how I grocery shop now! They shop bag & load in my car! Can't beat that for free! read more

Great place to come for tires. Great service! Great prices! I arrived at 8:45 am Renee took me in right away. I needed 2 tires. Price out the door $274. Included rotation and $20 fee for both tires to be covered should I get a nail. Time 10:17am almost ready. No better place to wait to beat the heat. Walk around you can't get bored! You can even . I also saved $21 to recycle my own tires. Of course they can recycle here but that's a extra $21.00. I'm happyJoseph at the register is so happy great guy. Enjoys joking around- sure beats rude people. read more

Walmart Supercenter - This is a nice change. A chair in the ladies RR .... nice u can tie your shoes. - Department Stores Near Me - Colton, California

Lolll nobody comes when you need someone to open up whatever that is locked. I pushed the button and I waited. Nobody came. I waited for about 10 minutes. So then I went to ask an employee. She refused and told me to press the button LMAOO. You know what, I guess it's my fault for going to this Walmart. I should have known better. I'll leave you alone. read more

Walmart is doing good with smiling associates. Then they make the lines go as plan. They get to a register to check out and leave to do more in the store. read more

Walmart Delivery is a "RIPOFF" !! Every time I have ordered from them there has been a issue that has led to my calling them. They don't have what you ordered and it was listed in stock. They don't send any notice of being out of stock. The drivers don't give you your complete order and when you phone it in they only want to credit you a refund so you have to make a new order and you can only order $35. or more to make an order. I am in the process of canceling my Walmart + membership. read more

Walmart at Colton is a horrible experience for everyone. The employees are poor, management is extremely callous and incompetent (namely Melissa), and the customers are not much better. There is a strong sense that something violent might happen, at any moment, as low-class radiates inside and out into the parking lot. This is NOT Target, or even Walmart at Rialto. If you have other options, use them. If you must shop here, adjust your expectations, don't engage, shop fast, and get out...before something happens. Good luck! You'll need it. read more

I came in yesterday to buy 4- tires that came out to 396 and I decided to add the insurance on it. So almost 500.00. I called to put the tires on hold for an hour, I came in and Jessie brought out the tires and I said that I would buy them and for installation they said it would have to be done the next day because they were busy and the only person who could do it was busy.. so I asked if we could purchase the tires and leave them here and I would be in the next day. With the manager standing behind him overheating the situation, Jessie replied with "I don't think we can do that?" I was confused about them not wanting my money? In my confusion the manager finally jumped in and stated that they have had issues with people doing this in the past, and the employees would still sell them and then gave me a flashback memory of said experience. Two things could have happened. 1. Jessie could have expressed this over the phone when I called and asked for the tires. "Did you want them put on today? Or are they just for purchase?" I would have expressed that I wanted them today? He could have them put them on hold til they closed and I could have not waisted gas and driven down. 2. In the event that I came down anyway, spoke to his manager and put my tires aside seeing as though I was adamant to pay. Letting his manager know and putting them in an area not to be sold. Now, 2 could have happened if Walmart came up with a secured system for this action. How is this even a thing? I buy tires and you put them aside, only to sell them to someone else? What is this Volaris Airlines? How has Walmart not come up with a system where this does not occur. So, I come in today and before I do I call, the woman who answered the phone was rude, I got transferred and when the other woman answered it was the same energy (Athena). I don't understand why this is a common thing with Walmart, if you hate your job. Quit? I say good morning and the attitude is present. Anyway, I called and asked if they still had my tires they put me on hold.. A different woman answers, Rene. She was so sweet and nice. She said they did have them and I asked how long it would take and she said an hour. If I was to come now and I said perfect! So my boyfriend and I went at 8:00am only to get there, where I was greeted by Rene and who was amazing and getting my information and setting me up to get started. I was face to face with the second women who had an attitude and was told an hour. We walked the store for 45 minutes, we came back and my car had not be touched since they pulled it into the garage. Rene saw me in the window and came to let me know that the ONLY person who could change my tires was on a 15 min break. WHAT IN THE HELL? She apologized and spoke to Rob or Rod the service manager and said that we had been waiting and he told her " Well we have people in line" she replied with "When she called I told her an hour cause we had two cars ahead of her" he said "No, she had a few, do they want to do it or not?" Rene replied with "She had one car, but another oil was taken in, now she has to wait again." My boyfriend asked how long and she replied with "Another hour." My boyfriend had work which was why we came at 8:00am. So we said forget it. I'm not to sure why only ONE employee can change tires when I'm seeing that the person is doing it was actually the gentleman that was doing an oil change? I'm so confused. As we were leaving Rene apologized and said could you come back maybe i can asked if you come right back after dropping him off, i could have you just pull in. I said that would be fine. So she came back and said that would be great and she would be able to help me. So I'm here two hours later. If it wasn't for Rene I wouldn't have come back. Another guest was her and stated "Wow, she's really nice! Better than the dude." When I looked up, who other than Rene was there helping the guest. It sucks that because of all these employees who lack great customer service, Rene still manages to go above and beyond and for what? A rude manager and a team that doesn't want to be at work. Get better systems, get better customer service and teach your employees to leave their issues at the door. Get managers who have the experience and good customer service so that it trickles down to their team. Two other women where friendly while we were passing time in the 45 minutes waisted. Also, Carlos the manager was very friendly and nice. So I appreciated that so much. My rating has nothing to do with Rene or any other employee that was friendly and helpful. It's sucks that they fall under the company and if I could I would rate them separately I would. I don't usually shop here and I prefer to go to Target for this reason..the customer service is something I would rather experience and Walmart's low prices. Do better Walmart. Rene- 5Stars (*****) read more

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This WalMart needs to be closed. I'm sure they won't because of the new super Walmart in Rialto. I once lived in that area as well & the former WalMart in Rialto was horrible. After MANY, MANY complaints (not by just me) the new super Walmart was built. On this day my husband purchased an air fryer toaster oven from the Colton Walmart. Have you ever been so frustrated with the unprofessional Walmart associates regarding a product problem from their store that you have steam coming out of your ears. We continue to try to give this store a chance, because we believe in spending our money in our neighborhood to make the neighborhood stronger and better. Well 2 pieces were missing, so he returned it. At customer service they checked to ensure the 2 pieces were there with the new one. Wouldn't ya know the sucker was dented on two sides !!! So tomorrow we'll venture to a much better neighborhood to get what we hope will be a complete one with no dents.........I swear if somethings wrong with the one from Chino Walmart...... as my Dad would say "There will be HELL to tell the Captain....... read more

Wow, these reviews are absolutely awful --one visit to this location and I can see why! I entered this store through the garden section and the greeter was pleasant, so my visit was off to a good start. The reason I dropped by was to find a certain fish tank I'd seen online; I usually try not to bother employees unless I have to, so I'd eventually found what I was looking for on my own. I was going to go to the self-checkout stands but decided against it because even those were all occupied. Instead, I headed back over towards the garden section where the lines weren't too long. As soon as I reached the front of the line, I was "greeted" by a cashier named Frances who seemed so unhappy about working there that I almost felt bad for having her ring up my items. I've never owned a fish, so I'm still trying to get adjusted on how to take care of one. With that being said, I wanted the perfect tank! When I asked Frances what the return policy was on their fish tanks (just in case I turned out not liking it. After all, the reviews online weren't exactly promising), she literally looked at the fish tank and had a blank, bored expression and went, "Um...I don't know. Just...have your receipt if you want to return it, I guess." The customer service here is LAUGHABLE! read more

This review is for the automotive department. This Walmart has the rudest service writers and oil technicians. Everyone is always rude. The guy with blue hair was especially crude. I will never step foot in this Walmart automotive department again. I am nothing but respectful to these people and I expect the same in return. read more

Yup the reviews are right! So sad the employees are so rude. I asked a simple question to "Oscar" at the front and got a very rude answer! I'm sorry not everyone who shops at this store is a low income person or criminal (no pun intended either). I'm definitely sticking to Target instead. The only reason why I'm giving it two stars is because the aisles were semi full and clean. read more

I am a predominately online shopper. If Amazon.com has it, at close to the same price, I will purchase there and wait the two days for it to get to me. Why leave your house to go shopping when almost everything you need is locked up or you are forced to pay for items at several different department registers??? Get better security if you are afraid of theft!!! Support that I would like to give to my local stores just keeps dwindling because of these types of issues. read more

I'm not sure if management or cooperate even care about these reviews. They're so bad. My experience at Walmart has been like any experience at Walmart with one exception. I'm trying to understand why the hair products marketed towards women of color (curly hair textures) are locked up. I also understand people steal, but are women of color the only ones who steal. All the other products are available to grab and go except for the ones I need. I recently moved back to California from Maryland. I lived in a predominantly African American county. Now, all our the hair products there were not locked up. So I'm trying to understand why one type of products are locked up and the others are not. Thank you. read more

By far the most rude employees ever. I realize that COVID-19 is going on but should be that blatantly rude because of closure at an earlier time is ridiculous. All I wanted to know was what time the store will be opening in the morning because I've been waiting for an item for two weeks in which they said was in stock. I received an email at 4:30 PM that my item was ready yet when I arrived at 4:45 they said the store was closed. I realize that you are essential workers at Walmart but maybe you need to get your attitude in check and be thankful that you have a job. read more

Empty shelves all over. Is store closing? Anybody work here? Hard to find what you need when it's not available! Hopefully the manager walks the store and stocks things up! Not our usual WM store so definitely disappointed with all the empty shelves everywhere. read more

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There is never any carts a available. Clerks are rude and unfriendly. When asking for a manager it takes forever for them to assist. I try to avoid at all costs but sometimes I just need to come in here. Tish the clerk held up the line i. Jewelry because the customer did not have her purse. Request cash back and cashier did not have any change in her drawer. Employees standing around at entrance. When asked about carts the answer was we are trying to retrieve them. read more

Walmart Supercenter - Area for shopping cart - Department Stores Near Me - Colton, California

This Walmart is ALMOST as bad as the one on Riverside Ave, the only thing that makes this one barely better is that it's a lot cleaner. 1) Employees here are racist, it doesn't matter because they're discriminating against me because LOOK white. If I was black or I looked my race (Hispanic) then it'd matter. Even when I spoke to cooperate it still took forever to get my problem solved. 2) Every time I bring something up for price match against their site or other stores they fight me on it and do whatever they can to not give it to me, I've been denied twice! 3) While outside, walking to the door I have been yelled at for not having my mask up. Even though I was outside and still 10ft from the door. 4) The Walmart in Perris ran right, maybe you should bring the management here to show this and the Rialto WM how to be ran and how to treat customers. read more

Disappointed with this location. I really don't know how you can call this a "supercenter " when some of the shelves of the products I need are out of stock. And literally some of the products are opened and are just left on the shelves. Two tsk. Do better yo. Customer service is like other Wal-Mart's which is hit or miss. read more

I can't sing their location's praises enough!! I was waiting on a delivery on Sat, Jan 7th and it said it was 10 minutes away...well after about 20 minutes I realized the driver not only went the wrong way but was up past Muscoy(I'm in Loma Linda‍) so I called this location where it was picked up and I spoke with one of the most patient, polite & kindest associates I've ever interacted with it took a few hours and 3 calls with her but my package made it to me & we found out that the delivery person had several deliveries & she did the furthest first, no biggie, I was at all mad during this experience, I was simply trying to get ahold of the driver bcuz I thought she was lost & I didn't want her to waste gas going the wrong direction but all is well that ends well!! Patience & understanding goes a long way when interacting with customer service associates bcuz their job is hard enough...to the delivery/pick up department, y'all are amazing & doing a great job & while I don't want to post the specific associate's name out respect for her privacy I say Thank You again & I did call the 800 number again and made sure to file a huge compliment for her so I truly hope that they acknowledge how lucky they are to have her on their team read more

Terrible Terrible Terrible Had a store pick-up. And no one was there to assist me. One associate just watch me stand there for 30 minutes after I had her asked for help. I only received my order because I called the store. read more

The little girl with long brown stringy hair was a nasty b***ch in customer service. Very obnoxious!! I wasn't even dealing with her. I was picking something up and she had an attitude with me saying what you looking at? I'm like don't have an attitude with me. You work here. I am the customer. She keeps up that attitude and little girl won't there very long. I'm not gonna put up with some little girl with being LOUD and OBNOXIOUS acting hateful. Not tolerated!! If you don't like your job and aren't courteous don't work there!!! read more

Spent almost an hour waiting for someone to help us in the tools section, just to get some screw drivers. read more

Walmart Supercenter - Department Stores Near Me - Colton, California

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This is my favorite location! Staff is always friendly and accommodating, seems to be better stocked then some other locations

I couldn't remember why I don't save money and bring my car here for oil changes..........oh that's right now I remember. The service is horrible. Showed up at 8am. First in line. 9:30 my car is done. They service department guy was nice but the service time sucked. 1 1/2 for a oil change. I'll keep paying double and get in n out at Jiffy lube. read more

I'd give it 0 stars if I could. I got here 10 minutes before close and jst needed to grab 1 thing and run out. But they had already locked the entrance doors and started turning people away. I understand it was close to close but it's still very unprofessional to close before your listed time. Especially for a franchise like WalMart. read more

This Walmart is great, Clean and organized, the staff is very friendly, helpful & knowledgeable. The manager Sheryl (i hope i spelled it correctly) went the extra mile to help me find what I was looking for! Thanks for the outstanding customer service! read more