This is my first time at this location. And I was impressed how massive it is compared to the other locations I have been to. Spacious. Aisles are wide enough for 3 carts to pass, free of clutter and the store is fully stocked. They even have an area for Christmas holiday decors. I checked out the stands with gift ideas. I saw some that I liked and put it on my list. *plenty of parking spaces and some are covered. read more

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I went to Walmart (1731 E ave J) this morning and was surprised at how many workers didn't want to do their job. To get my money orders, I had to wait 20 minutes past the opening hour of 8am and there was only one worker. There was only ONE register open to purchase my very brown lettuce from the produce section. Please spot check for rotting food. I asked a female worker to please unlock the t-shirts in the men's section and she SIGHED HEAVILY because I interrupted her on the phone AS SHE WAS PUSHING A CART. One supervisor, who had to remind the cashier to please have her light on, was blatantly ignored. Do better in training these workers, they are not showing a good work ethic and seem to prioritize being on their phones on company time. It would do some good to remind employees that they need to EARN their paycheck...DO BETTER! read more

Walmart Supercenter - lettuce - Department Stores Near Me - Lancaster, California

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The communication from employees and management is horrible. The auto center is the worst. They didn't have oil to perform an oil change. SMH! After complaining about that, the only solution is for me to purchase oil and filter and so they can perform the job. After asking why should I do that their only solution was "you can always leave!" So I left. I often go to the west side store and this keeps adding to it. I can't believe how this place stays in business. read more

Their customer service employees suck! They never want to do anything for customers and they always act like they can't do certain things. Ethics was called and they still don't know how to handle situations. read more

There was a stain on a clearly white shirt do not recommend coming to this place. This is a no for me and my family we're disgusted read more

Walmart Supercenter - Department Stores Near Me - Lancaster, California

The customer service at this store is utterly abysmal. I tried to buy several Walmart Gift cards today for gifts at my organization. I dealt with three different people-- a cashier, a customer service rep, and a manager. All were visibly annoyed at my purchase and would not help us buy them. I am completely dumbfounded, and I am never shopping at this Walmart again. I wish I could give it no stars. read more

I like the shady parking for this heat city. It was fine for me. I like that the little chips are here.theyhave a Claire's and Pretzel store. See my pics read more

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I was in this store 2/19/2024 in the afternoon. I wanted to buy some items that were locked up. Pressed the button for assistance and nobody arrived to assist me. After 10 minutes pressed the assistance button again, no one showed up to help. Abandoned the shopping trip after more than 20 minutes waiting. What a sorry excuse for a store. And while I am at it the self check is no good either. The people checking the receipts at the exit? There is nothing to like about Walmart. And the Walmart is rocking a star and a half I bet my 401K the rating would be one half a star if Yelp did not require one star as the minimum. read more

I always do Walmart pick up for my groceries. The staff always kind and accommodating. Recently went Tuesday and my shopper left me a nice thank you with my purchase. read more

Walmart Supercenter - Thank you card and Walmart toy book for Christmas. - Department Stores Near Me - Lancaster, California

I Boycotted this Walmart due to treating their customers as if they were thieves, who in the hell locks up the soap? Their customer service return station has one of the worst customer services out there you can get better service at the DMV. P.S If u want soap expect a 10min delay. If u don't want to have the thieve experience go to Food 4 Less they treat their customers like humans and not thieves read more

Walmart's Online Account system MAY be compromised and expose your credit card, PayPal, or other financial information to hackers! On the morning of 9/25/2024, I discovered an unauthorized charge of over $500.00 on my PayPal account. Somehow, a hacker was able to breach Walmart's Online Account system and piggybacked into my PayPal account. (Even though my PayPal account has a very secure password, which is changed on a monthly basis) I immediately called my credit card company, and they shut down the credit card. I also immediately notified PayPal and changed my password. My Walmart Online Account was last used the middle of August 2024. Even more upsetting was the rude and arrogant attitude of the Walmart Supervisor I interacted with at the Walmart Supercenter in Lancaster. I was directed by Walmart's Customer Support, to talk to a supervisor at the local store to determine what had happened, and how to fix the situation. Normally, I ignore rude behavior. However, due to the seriousness of the situation, I decided to take a stand against what I consider unacceptable behavior. From my perspective, Walmart was responsible for the data breach. The supervisor (Ariana), decided to BLAME ME for mishandling the situation, and showed ZERO remorse or sympathy. A quick search online, (reddit) shows that other individuals have also had their Walmart Online Account System hacked in a similar manner. I encourage anyone who has suffered a similar data breach, or customer abuse to call Walmart's Customer Support (1-800-925-6278) and lodge a complaint. read more

I went to the money center, and Danny that works the cashier was very efficient, helpful, really liked her customer service skills. She's appreciated!! read more

this walmart store is clean and nice everything was locked tho after getting something unlocked they put it and locked it and gave it to me employe at self checkout unlocked it for me walmarts my favoraite store still liked this store the walmart on 10 street west palmdale is still probaly the best walmart ive ever been to this walmart on ave j is still good read more

Walmart Supercenter - walmart - Department Stores Near Me - Lancaster, California

This Walmart has the worst customer service of any other Walmarts I've been to. I would normally come to this location because it's convenient but the past few times that I've been here the customer service was really bad. The employees that are in the aisles barely even help you and to get service at one of the locked cabinets is like pulling teeth. I'd rather drive across the city to go to a different store than to deal with the lack of customer service at this location. read more

Went one Saturday to get both tires changed. Was told an hour and a half. Took 3. Then the mechanic on duty couldn't get a tire off. I had no trouble getting the tire off. Because I work all week, I had to wait another week to get back. When I went back, was told 4 hour wait. For one tire. Decided to come back the next morning. Hours say 7 to 7. Was a lie. Was told it would open at 8. When I waited the extra hour, I was still told a tire tech did not come in and was forced across town to the other Walmart. False advertising and horrible service. read more

Congratulations to BOB for being the worst employee in the world!!! minor mistakes that turned out to be big mistakes because he's PLAYING TO MUCH!!! When working with money you need to be professional at all times NO GAMES!!! i gave him $450 worst employee of the year Bob count the money and then said my total was $450.88 i GAVE HIM $20 MORE. he then gave me 12cents i asked him for the remaining $19 of my change. he then decided to challenge me call for help look over the camera's then count the money in the registered Not once but 3 diff times. Even AFTER they already had confirmation that I gave him a $20 bill it was a 1h & 45 minute disaster. After everything was said and done i was RIGHT he gave me my $19.12 HE WASN'T apologetic he was rude in fact he was upset because he made a mistake and gave ME the ATTITUDE. Because being rude and unnecessary is not a part of my personality or demeanor to receive such horrible very unpleasant customer service I WONT BE BACK!!! read more

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Sooo the only reason I'm giving a 5 star is because of 1 person in the store that just brought laughter to my life. I just thought she was very polite friendly and jokeful her name is Pamela. From the start of my transaction at the register to the end she had me giggling laughing. Nothing defensive at all, I really enjoyed her company. Thanks Pamela, keep doing what your doing oh & tell managers to ALWAYS have someone (in the area) to open up those damn locked up areas cause from what they tell me all the time is there's only 1 person in store with key to unlock everything. That sucks!to have to wait 30min-1 hour. That's my only complaint with this Walmart. But seriously Pamela you made my day, hope to run into you again read more

My friends went to buy some snacks and some random threw these balls at them from another aisle (above the shelves). They were accused of throwing the balls and kicked out of the store. This was horrible service on their part, and they hadn't even checked the security cameras as my friends suggested. read more

I avoid Wal-Mart now as best as I can. I used to be a loyal Wal-Mart customer until they turned it into a prison. On two different occassions I was wearing a $900 suit and threw away my receipt. I was carrying small groceries and I was accused of stealing. Again, I was wearing a $900 suit. Who in the world would steal milk and basic groceries wearing a $900 suit? Regardless of how I was presented the security guards almost got violent with me and over nothing. So since then I will do my best to never go to wally world again. Its always a ghetto experience now. read more

2/2 times that I have tried to get items that were locked up, one in outdoors and one in tools, nobody showed up when I tried to get something behind a locked door. They were out of stock of items that they said they should have online but not only that it looked like they don't even carry them anymore because I didn't see the tag for their pocket screws anywhere. Zero chance you can use this Walmart as a one stop shop anymore because even if they have it in stock 1/3 of the store is locked up and they won't allow you to purchase the items. read more

I bought a tv from on Nov 4 2024 online only for them to cancel my order because o updated my address the night before on my Walmart account instead of them calling and verifying the purchase they cancelled ..okay but it's been over 8 days and o have not gotten my money back or my product told me I had to wait 14 days ..what I've been calling everyday speaking to Aisha John Nash mirrah and all who probably are overseas and the compensation for me was 25 dollars I'm like I have no tv no money 628 dollars was taken and you going to give me 25 dollars off my next purchase I spoken to all these so called supervisors and still nothing my bank was like they got a hold on your funds..So No Tv and No money and nothing has been resolved at this point I will not order nothing else from Walmart online ..this is not the first experience a couple months ago I ordererd groceries they got drop off at the wrong house and it two weeks for me to get my money back ..when I called and explained what happen customer service wouldn't even give me store credit ...So if you want something go to Best Buy Costco Lowe's don't trust Walmart online .. read more

I sure do like walmart. but definitely not this one customer service is horrible and the workers just don't care. why get the job in the first place if your not going to do it right. almost everything is locked up in this walmart and it's not that big of a problem to me but what is a problem is that when you click on the button so someone comes and unlocks it nobody comes but oh man I took a look out the isle and I see 2 employees yapping while i'm standing there waiting for someone to unlock the door. read more

NOTE TO SELF: Too many good deals. Bring more bags next time! Used to buy off amazon routinely thinking they got the best deals, well I about a year ago I would catch them selling at a much higher price then our local Walmart. NOW, I always check prices at Walmart first before buying ANYTHING off amazon, just today for example got a pair of Dickies steel toe boot socks at Walmart 6 bucks cheaper then amazon selling the exact same item. No wonder that beeswax or whatever guy is the richest man in the world read more

Walmart Supercenter - NOTE TO SELF! Next time bring more bags. - Department Stores Near Me - Lancaster, California

This Walmart Tire Lube Center is LAME ! Every other Walmart Lube center will.ket you get Supertech Oil (which is Walmart's brand) not this one.. they are like we don't offer Supertech in the Lube Bay. So why does every other Walmart Lube I have been to offer Supertech ? This Walmart has a bad yelp rating for a reason ! read more

Went today 11/13/2020 for my first grocery pick up order and it was horrible. I waited 1 hour and 30 minutes for my order and I only ordered 15 items. All the parking stalls were full and there were at least 20 cars waiting on the side next to the fence to park at a stall. The worst part of it was the employee that was working was by himself, he had no help and was rushing in and out to get everyone their orders. Not once did I see any other employee come out to help him. While I was waiting, I called the store to ask to speak to a manager to see if he could get help and no one even answered the phone. The only thing that made this experience ok was the employee himself, he kept apologizing for the long wait. I hope the store manager see's this review and makes sure his employees have help!!! read more

Not at all very helpful. I asked a worker where the gift card were I thought she was leading me to them only to discover she was picking up item very disappointed. Definitely need to train certain workers. Why would she she she's helping me only to not what a failed worker read more

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Every single time I have had a delivery through the Walmart app from this store they have gotten something wrong. One order gave rotten tomatoes another was a bag of soft moldy oranges. If we order salad The lettuce is brown. Our spinach was wilted. If Walmart shops for you they will give you the food that they want to get rid of! delivery drivers have smashed my eggs and bread. My husband is on with customer service right now because our order was set to pick up. We use the app to deliver because we don't have a car. The inconveniences that we have had. Not to mention they almost ruined Thanksgiving this year by giving us a completely different households order. I don't even leave reviews but I downloaded this app to specifically make this one. read more

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Why on earth did you move grocety pick up to the other side of the building? That was the best part of this Walmart: the location. It was away from traffic and easy access. Fortunately the team members out there are the best employees you have. read more

Waited about an hour for something behind a glass window. Only had 1 person with a key (they were on lunch) and gave me attitude when opening the glass for me. read more

The manager at this site and his click of LGBTQ ours leave much to be desired. I needed to use the money center after arriving an hour after they were supposed to have opened and still no one! It's a joke. I read a review made by someone named Cherrie B. about a month ago. I completely agree with her and would only give a half of a star, he doesn't even deserve a full star! read more

I waited for over an hour for someone to unlock the bikes for me so I could get one, contacting multiple associates who all said the person is coming to help you. The store was not even busy. I never got the bike. I bought it on Amazon instead. read more

Give this place a negative 10.......service sucks. Something always wrong with money center.employees don't give crap about anything.. management sucks.always waiting on employees because Walmart wants to lock everything up.. read more

Omg...... This is by far the worst walmart I have ever been too.Moved here recently been here maybe 5 times and each time i get the same experience ( terrible) The lines are always long Service and customer service sucks, employees are rude.... For the life of me I can't u understand why all the AFRICAN AMERICAN HAIR PRODUCT ARE LOCKED UP, but other ethnicities hair products are not..... You have to push a bottom for someone to case get product out the case( it's takes them anywhere from 10-20 min just to come if you are lucky.I usually wait about 20 min then have to go and find someone ...it's really inconvenient., and racist if you ask me...... next time I go I'm gonna take pictures of our our products locked up vs others ethnicities not read more

This walmart has a pharmacy manager with the worst customer service abilities that I have ever talked to. When there are problems, he blames other factors instead of saying sorry this happened. He treated me like I was lying. He would not listen to what I needed. read more

I wish we could post no stars! This manager at the store is a complete joke long as he can pick up on man and be best buddies with the little clique of employees and those are the ones that hardly work. Does not make his click employees work, you come in to shop and you see him either flirting with men or with his cliques but rarely working! You tell him of some issue you never see or feel he takes care of the issue! I know walmart headquarters has to train a better employee! Not to mention if you treat customers unappreciated they're gonna act unappreciated there's no cleanup of the store so to speak. He needs to better train & motivate the employees. I have been all up & down the coast not to mention states from California to Tennessee to Connecticut and in between to give a fair comparison of actual Walmart employee managers. I have to say this one on east ave J in Lancaster, Ca. I myself am highly embarrassed that this is closest store to me, too Walmart headquarters isn't embarrassed. You have to go to other stores to get what you want they are poorly stocked in their selection. For value it depends some stuff better at other stores especially if you have to deal with the type of management there and lack of manager with lack of scheduling to make the store have helpfulness for the customers who end up paying for your paychecks, so at times it doesn't make it worth its so called value. But that also cannot be blamed on the hard working employees that would be the ones not in the manager's clique! I wish headquarters would do a sneak investigation of lousiness of how the store is ran by management! 1STAR ONLY BECAUSE I HAVE TO!!! read more

l tried walmart plus membership trial because I really liked their grocery pickup. However when my groceries were delivered the delivery guy insisted he take a picture with his cell phone of my drivers license, I should have refused the delivery because now I don't know where the picture of my ID will end up. I cancelled the Plus membership trial the next day. I hope my personal data does not end up all over the internet......This review is for walmart superstore J street Lancaster Ca read more

Dang, a crowded store and only 4 checkered open. Could not believe it. So i left my cart in the aisle. Never going to this place again.

No one answers the phone.... I've been trying to reach the pick- Up Department and no luck called about 7 times ...... and I have yet to receive a pick up confirmation on items I purchased yesterday read more

I think Walmart Is a great store I have the Peasure to shop currently at the West Lancaster Walmart cold cuts very good. I know it is a store that is one time shopping to get appliances and clothes and things you need. read more

So I was in the cream cheese section, and there was absolutely NONE there, then an extremely kind young man offered to help me find some more. His name is George, and I think he's new to the Ave J store, he went out of his way to find some more cream cheese for me, and he did. And he was very polite the whole time. This is the kind of customer service experience that always makes me want to come to this particular Wal-Mart. Great hire! Cheers! read more