Idk how you can consider yourself a business when no one answers your phones. Does the manager think that this is the appropriate way to run a business? I get the impression he or she just does not care as long as they're getting a paycheck. You have a 50-50 chance of your pick up order being ready on time, or just not at all. And they will not communicate anything to you. i've had orders with literally seven items in it, that small, and in seven hours, they can't get it ready in time...Extremely inconsistent and unreliable. Subpar customer service (or non existent?), unreliable is an understatement, and overall not a pleasant experience. read more

Terrible service. I went there to return the computer that I ordered online from Walmart with return code and everything. At the return station only 1 person working. After the customer complained because we were waiting for long time, then another person came. It was a young girl, and she was not friendly at all. The way she talked to customer just like we did something wrong to her. Not only, other one had the same attitude, they always seriousand do not smile at all. After check back and forth then they told me I can't return the computer there, they tole me to call customer service and ask for return label. Excuse me, the web said I can return at any walmart store near me, it also sends return code. And you told me I can not. Wasted me time for nothing. read more

FIRSTLY- This Walmart refuses to let me park my ebike out front even though I am disabled (have the placard/plate on my car. They make me park in the lot and the only place that is both safe for my bike and has a pole to chain it to is wayyyyyyyyyyyyyyyyyyyyyyyy outside of all of the parking lots, nowhere near the frant, or even the handicapped spots for cars. Im not even near the non-handicapped spots. Secondly, I have been wrongly accused of theft not once, but twice at this location. One time the boy child who worked at the door yanked my cart to keep me from leaving and hurt my wrist (have a neuromuscular disorder). I cannot stand still for long periods of time due to health problems as it causes dizziness and nausea (neuromuscular disorder and heart disease). If I keep moving in these instances, im fine. I guess you guys think that I look healthy enough to be treated like sh*t. Uh, no. You guys are hindering my health. If this continues, I will file and ADA lawsuit. I will not stop shopping at the convenient and affordable store near me due to you harassing disabled Veterans. read more

This place is beyond a super center in size. What don't they have? Have been here several times, and was pleased they had the fishing tackle box I was looking for. It felt like walking a mile each way to get it. My thoughts right now are, "how many steps do the employees have on their fitness devices?" It is ridiculously huge, and I could be wrong, but feels bigger than the IKEA on opposite side of the county. Walmart isn't my favorite place. I wish they'd invest more in US manufactured products. A lot of products are imported. Yes we live in a global economy, and sometimes get things for less this way. With that being said, the grocery part of this store is well kept up. They have a nice fruit and vegetables section. Employees are friendly. If you're looking for fishing gear, they usually are the most competitive. read more

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Worst store ever, worst store manager and staff. Poor customer service, will never shop there again. Please stay away, they will make a mistake and blame it on you! read more

Cheaper prices but sooooo many employees just standing around looking at you like you're going to steal instead of working the lines!! It's all self checkout except for one and it was a little old man!! How sad! People come to Walmart to get lots of groceries, it's a hassle doing self checkout. Not only that it's not old people friendly, my grandma refuses to come here because she has to do self checkout because no one can assist her and they can't scan her grocery card at self checkout only the lines so she loses so much money and the ladies can't speak English to help her. This Walmart is a mess. Tell your employees to work registers instead of faking doing work around customers to see if they're stealing. And this one rude ass woman in the photo directing was yelling at everyone like she's at an airport. What a waste of money. read more

Walmart Supercenter - customers in the aisles - Grocery Near Me - Manassas, Virginia

Okay, before you roast me for giving a Walmart (*any* Walmart for that matter) higher than a 3 star rating, hear me out. I came to this Walmart in the morning on a Saturday and it was: 1) Clean, 2) Well-stocked, and 3) Not packed full of people. Those are all three really good qualities for any store nowadays, so that made me happy. The fact that I was able to easily park, find everything on my shopping list (and then some!) made for a great experience. In the future, I'll definitely consider coming to this Walmart. read more

this Walmart is horrible. No cashiers available, only self check out. Which is not ok for disabled people! Only 1 self check out lane That accepts cash, if any are available! Waited 30+ minutes in the single lane that accepted cash. I asked 2 associates today which self check out accepts cash they both gave me attitude and pointed to different directions and said "over there". Waited almost 5 minutes for an associates to come to my lane while I checked out to assist with an issue on the screen. Watched them just chat away and ignore me. This Walmart used to be tolerable, it is horrible Now! The produce is gross, prices ridiculous, employees rude! The only good employee is William, who was checking receipts at the exit. He was so sweet, kind, and personable. read more

I haven't been this Walmart, but they deliver food almost weekly. So far the food has been fresh, the items well purchased and the delivery fast and friendly. read more

Walmart Supercenter - a parking lot at night - Grocery Near Me - Manassas, Virginia

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Placed an online order. When to the store as instructed and parked in one of the assigned spaced. Called the phone number to indicate that I was there and I waited and waited. I finally went in the store. It seems like no one was responsible for delivering my order. After 30 minutes my order was finally delivered. I will NEVER use their service again. read more

Over crowded. They need to get people through self checkout faster or reopen more full service checkout aisles. They cut operating costs by minimizing labor and full service checkout lines and now convenience suffers. read more

If i could give 0 stars i would. Worst walmart ive been to my whole life. Employees are absoutely rude. Asian manager guy always angry. If you need to ask for an item out of stock. Employees dont even check. They said its not my section and walks away. Not iust one employee 95% of employee work there ignores customer help in need. Please shut down this walmart or give a reinnovation on employement thats currently at this walmart. Absoutely horrid. Out of stock on alot of items. Its in the back inventory just sitting getting rotten. Asked the manager to check collsus pickle in refrigerated area smaller container. They never restocked in over 6 month. This place seriously needs a check up from the ground about the operation of this walmart in Liberia location. As ill never shop here again with rudest employees. Most of the rudest employees are the ones who are there working the longest. Cuz its the same people on shift. Once on checkout employee stopped my whole checkout line refilling bags and complaining to me about how people need to use these extra bags thats on the floor. Like wtheck i just got there. Yall need to check these employees or shut this walmart down. Thank you Edit: i noticed employees ask the regulars ( recognized faces) to give them a 5 star rating on checkout line. If you dont. They give this wtf face and side eyes you until you walked out. Only thing ill miss from this walmart is the receipt checking dude. Think his name is william whos so energetic with postitivity faces. A geniune happy faces to each and every customer that visits this location who should be the manager of this facility. Produce section has alot of rotten veggies. Just careful you can drive 15 minute to sudley to find better location than this place read more

I AM UPSET! Usually they have 3 self check outs that take cash. Today they had none of those open AND had no actual cashiers! We asked an associate about paying cash and he had us checkout on a normal machine and suspended the transaction and then opened a cash self check out and took us over there... made no sense to move around when it was easy for him to open the other register. Very uncomfortable this store keeps going down hill. The workers however are nice, just put in bad situations. They need to get it together. Multiple others wanted to pay cash as well, so it backed up all the lanes! read more

Do not pay for the Walmart + for the free delivery. They have never gotten my delivery correct and it is never on time. Twice it's been delivered the next day while I'm at work. Make sure you don't have any perishables delivered. So frustrated. read more

This store is typical of Walmarts. Low prices for sure. Parking lot is a safety hazard but to be clear, that's now Walmarts fault. They just attract people that couldn't care less about running someone over or hitting someone's car. The check out though is atrocious. Horrible. If they would put the 6 people they have telling me we're the open self serve register is, to work on a register it would operate much more efficiently. To be clear, they have lights at the self serve register to tell me it's in operation. I do not need this person to do so. If there was enough Targets then I would ever go to a Walmart again I suppose. read more

This might be, by far, the worst and nastiest Walmart there is. You are in a mall. What?! I walked in and asked for assistance. The guy was kind at first. He kept telling me the item I was looking for should be in the row I was already looking in. On the app, it told me there were quantity 4. He could not tell me why. he said he was going to find someone to help and disappeared. This one is beyond trashy. Avoid. read more

I understand what Walmarts are doing as far as closing at 8 and reopening at 7am, but when are they going to change their hours even just a little bit? Even if they opened at 6am, it would certainly help me and I'm sure a lot of other people. read more

Walmart Supercenter - Fairly long line at 6:40 in the morning. - Grocery Near Me - Manassas, Virginia

The store is better than most with cleanliness and product availability however what makes this Walmart suck? Its the busiest time of the day (anytime of the day from my wife's experience) and you only have one Register open ONE(poor kid) and the rest is self Check out! I don't spend 300.00 per visit to bag my own groceries.... HIRE MORE CASHIERS! read more

Door 'greeters' will treat you like a thief. Not worth it, I'd rather go to Aldi and Lidl and deal with the variety there.

Had to give them a 1 star because it won't let you give zero stars. Do not ever buy for online pick up you are better off finding the item yourself. Walmart.com took my money and when I asked customer service to fulfill my item when it clearly was in the store the manager told me they couldn't because no one for the pick up station was working!! My order was suppose to be ready by 8pm and it was never fulfilled nor did I receive an email of the current status. Manager literally told me to just go grab the item and pay for it again that was her only solution. read more

It's not good and they have bad service. One time I tried to return an item that I bought a couple days ago and they said that I couldn't return it because I opened it. I don't recommend. read more

I went there to buy some items and from the moment I walked in the door the customer service was great. They greeted me at the door and said welcome to Walmart. When I started browsing the store, I had multiple employees come up to me and asked how I was doing and if I need to help with anything. When I was finished, I went to the self check out I had an issue with an item and the employee came up to me and said sorry we will fix it for you and she got it fixed and helped scan the rest of my items and when I was leaving, the employee by the door told me to have a good day read more

Do not order for pick up from this location. My order was not ready an hour after it was supposed to be. I told the gentleman to cancel the order. He said he would. I checked later to make sure that I wasn't charged. I was told order was ready and couldn't be refunded. I asked for a manager, I spoke with "Abby". She was completely clueless about running a store and told me she could not help me read more

I just recently visited this Walmart location, I will say this is one cleanest since their reorganizing the interior, the only real complaint is on having one set of doors open, a big inconvenience for people like me with breathing problems... read more

It's not everyday my day is as exciting as it was. From going to the wrong Walmart and dropping;losing my wallet. I wanted to take the time to write this review and my experience since it was my first time using the pick up services Walmart has to offer. I haven't experience an amazing customer service in a while specially at a Walmart. Thank you James and his team members. I didn't realize I was at the wrong Walmart until they called me (morning non-caffeinated mom brain). They were supper nice enough not to cancel my order and held it for me until I got there. James loaded my order and asked me if I wanted my eggs in the front and sure enough I said yes and got out to get the eggs from James not realizing I had dropped my wallet. As soon as I got home panic kicks in and I immediately called Walmart pick up services and they were so happy to help me by going out and looking for it but no luck. Fast forward to an hour or so James called and said they found it someone had it and turned it in!! Thank you x10000 I appreciate you guys supper grateful !! read more

I have now tried to call the store 9 times and couldn't get ahold of anyone until I tried to go through the pharmacy. I tried every extension multiple times and when I got ahold of the pharmacist she informed me that they've had this problem for a long time and there was nothing she could do for me. She said she could transfer me but it would be exactly the same as me calling prior so I asked "so it's Impossible for me to talk to anyone here at all?" And apparently that's the case. I just got home and realized I left 50 dollars worth of products I bought in the bags at the register but I live in Stafford and just wanted to know if they would be saved because it's a 40 min drive. read more

Walked in with my own water bottle and when walking out full of items that i had purchased one of the ladies working there accused me of stealing the water from one of the cases from inside the store. i explained to her that i had brought the water bottle from outside the store but she did not care and kept me inside till her supervisor had come along to tell me i could leave read more

Nice people. Fast service. Order was correct and I was on my way. This store is bigger than the superstore near me. I like it

Why oh why do I come here???? Clothes sizes are always out of order, the place is disorganized and messy, and Dakai(SP?) In electronics is worse than useless, he's misleading. You think homie's there to help, instead he's standing there talking cell phones with an internet salesman. I. Not trying g to be slanderous, but what store of this magnitude doesn't check employees for B.O.? Youngin smells like he hasn't showered in 3 weeks and lolligags around like he's a volunteer. Just bizarre, really. Where's the hidden camera? I swear this is a hidden camera show! I'm so knocked back by this trip I had to Yelp before I even left the store. This couldn't be more ridiculous. read more

This is one of the better Wal-Marts in Northern Virginia. It is very clean (when compared to other places). Most of the employees are nice, but none really go out of their way to help you. Some I even question can speak English. All in all this is a good Wal-Mart and would recommend this place to other people. read more

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There is a worker by the name of Willie. I see him greet often, but I'm not sure if he works in other functions there. But my experiences with him have been wonderful! He is a lovely person with excellent customer service. He always has a smile, he's kind, encouraging, and very respectful. He makes my day brighter when I see him. He is truly a gem and an excellent representation of an employee that goes over and beyond! read more

This Walmart has recently been revamped to be a Super Center. It has everything you need... milk, eggs and fabric softener. The parking lot can be a bear to navigate and the checkout lines are generally too long for my liking. The store is usually pretty clean... unless you're in the seasonal isle... then all bets are off. Inside, there is a bank, a McDonalds, an eye center and a nail place. Pretty standard Walmart. read more

So apparently my review for this Wal-Mart wasn't good enough. Even though the renovation has been done for a couple of years now, the Yelp Gods have deemed that location as "moved" and noted that they have renovated and provided a new listing for the "Walmart Supercenter". I never argue with the Yelp Gods over these matters. I am glad that this is now a "Super" Walmart. I used to like the Walmart over at the Manassas Mall better because it was a full-scale Walmart Supercenter, yet it always seemed less crowded than the Liberia Walmart. However, pretty much every time I go to the Walmart at the mall I get a completely incompetent cashier that takes 10 minutes to cash out one customer. Now that this is a full-scale Walmart Supercenter, I like this one better. It seems to be less crowded after the renovations. Sure, this place can get crazy during the evenings or on a Saturday afternoon. That's why the wife and I typically go at 10PM or after on the weekends. Checkout service is better here than the Manassas Mall location. Parking is better here too. And it's closer to home. Manassas - you have two Walmart Super Centers and if you ask me to choose, I choose this one. read more

This Walmart is okay but what surprised me was what I saw in the parking lot. As I was loading up may car I look over to see this. What looks exactly what it looks like sadly read more

Walmart Supercenter - Grocery Near Me - Manassas, Virginia

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Store is poorly managed and understaffed! Store manager needs to be fired. Store is being ran with no assistant some days, which is against company policy. read more

good. love the employees. they always give price checks whenever you ask.

I have been to many Walmarts in many states. This is the worst. I have now been there three times, giving them the benefit of the doubt, but no more. The worst customer service, the worst selection (nothing restocked, empty shelves everywhere), and the dirtiest I have seen. Even during this time of COVID, many Walmarts are at a much higher standard and are fully stocked. There were people walking around with NO MASKS ON throughout the store, and the people who worked there said NOTHING! The grocery selection is horrible unless you eat only processed food, candy and soda. I will be driving another five miles to a different Walmart from now on. read more

Parking lot of super crowded and very little space in between. Then once you get to the store, it's very busy and everyone makes you feel rushed. I thought the store was little overwhelmed by "super" store title because they're not keeping the store clean and organized. Maybe lack of associates? read more

By far the busiest Walmart I have ever been to- one side of a 3 way intersection is completely fed by only the parking lot of this Walmart. That is crazy. Nonetheless, after parking a mile away... The man in the electronics department was quite helpful in helping me quickly find a car charger for my iPhone. When leaving the parking lot one of the cart guys pushed a cart into the side of my car pretty hard though. read more

Customer service is absolutely atrocious. They pick who they like and who they don't and will give you service accordingly. Daloris is very unhelpful and told me my items couldn't be scanned with my receipt for a refund, I then went to the Walmart down the street and they did it without a problem. Very unprofessional. Avoid. read more