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    Walmart Supercenter

    2.1 (90 reviews)
    Open 6:00 am - 11:00 pm

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    Lizzie B.

    This review is for the woman with the gold tooth at the exit, who claims to be checking receipts, yet she really is just checking bags. Yep, that's right...bags. She thinks she's the bag monitor for the entire store. Every time I have been to this Walmart location (which is about maybe 3 times per year) I am stopped by this rude woman with a gold tooth at the exit. Every other Walmart I've been to (across the United States) has had someone at the exit who usually just checks that you have a receipt and lets you go on your way. Not this lady! She will stop you and look in your cart or look at what you've purchased and if something doesn't have a bag, she questions you. I've never dealt with this at any other Walmart store! She seems to be picking on certain shoppers. For example, she always stops me, yet she lets other people walk right out of the store with cart loads full without stopping or questioning them! On one of my last visits to this store, she stopped me (of course) and told me to make sure everything has a bag and if it's a larger item, to make sure to put a bag on it and she won't stop you. Well, this was a big fat lie! Just this morning, I had another run in with her! I was leaving town and wanted to pick up a few items before heading out. I had a cart and purchased a hand full of items at the self checkout. One of the items was large (could not physically fit into a bag). So I put a bag over the top of it and everything else in the cart was in a bag. I go to leave the self checkout and the bag began to fly off of the large item, so I put my hand on the bag, to prevent it from blowing off the item and littering with this stupid plastic bag. I try to exit the store and she stops me again! This is just becoming unbelievable at this point. She stopped me because of the large item. I told her that last time she told me just to put a bag on it and she wouldn't stop me. She then had to think of something else to come up with, so she then claimed it was because my hand was on the item with the bag. Seriously????? Did this woman even hear or comprehend what she just said?! So if your hand is on the bag, you will be stopped?! So if I buy 2 bags of items from this Walmart, and I carry out the bags, will my hand not be on the bag in some fashion???? What a lame excuse to come up with. I told her this is why I do not shop here; because of stuff like this. I'm standing there with a cart less than $100 worth while holding a $1,000 luxury brand wallet, and she's stopping me to check if I stole something??? She then claimed the reason she checks the bags is to check the person at the self checkout; to make sure they are doing their job. She then tried to tell me that nobody steals....what planet is this lady living on? There are plenty of thefts from Walmart; I've seen it with my own eyes. I tried to hand her over my receipt for the items I just purchased less than a minute prior and she didn't even check the receipt! She just looked to see if everything had a bag! OMG, ridiculous! So here it is, 12 hours later and I'm now 408 miles away from this Walmart and I'm still annoyed with the whole experience! I even looked up Walmart policies and apparently they aren't even supposed to stop you if you pay in cash, which I clearly did! Go ahead and check the security cameras, Walmart! Better yet, why don't you train this lady on what to be looking out for....when you see a mob of people rush a store wearing hoodies, masks, and running through the store with sledgehammers, those are the people to be looking out for! At the same time, you will see get away drivers pull up to the store doors with their vehicles running, trunks and passenger doors open ready to drive away with the loot. THOSE ARE THE PEOPLE TO BE LOOKING OUT FOR!!!!!!!! THOSE ARE YOUR SHOPLIFTERS!!!!!! Not someone at 6 AM purchasing less than $100 worth of product. Yes, this woman caused all this fuss over a bag on an oversized item at 6 AM! Who has the energy for that at 6 AM? ABSOLUTELY RIDICULOUS!!!!!!!!!!!!!

    This is one of the supposedly bald tires.  For having the miles it has, it is a lot more worn than it should be, but not bald
    Michael E.

    Avoid the Tire Lube Express, at all costs. I purchased 5 tires from this location. The first I purchased around Sept of 2018 to replace a blowout, one was purchased 2 months after that, and the other 2 were purchased roughly 3 months later. Maybe 3 months after the last purchase, I had a slow leak in one of the tires, and the service associate told me the tire was too damaged to be fixed - which I heavily doubted at the time, but I needed my car, and Fix-a-Flat wasn't cutting it. So, I just purchased a new tire (note: this is all 100% from memory, but I'd put those figures somewhere between 90%-100% accurate). So now, 6 months later, I return because I have another slow leak in the 2 newest tires (I'm assuming East Mesa is just covered in loose nails in the road). The service manager tells me my tires that have maybe 5k and 10k miles on them ARE BALD, and he refused to fix them...says he will only do a replacement. The tire with the most wear has a warranty on it, bc I thought I learned my lesson from the last time. The joke is on me. I bought the cheapest tires to hold me over until I was ready to drop $600+ on good tires...but I won't be spending a dime of that money at Walmart. When I told him how long I had the tires and how many miles were on them roughly, the service manager told me I was a liar, and suggested I was an idiot, as well. He said there was no way any of the tires were barely more than a year old. I told him to look up my VIN or phone, and to see my purchase dates...but he refused. So I told him not to do anything to my car, to leave it the way he found it, and I hung up on him. I was at home bc I my girlfriend went to get the patch done while she went shopping. I told her to just get the car and I'll take it somewhere else. When she went to get the car, he had my purchase history and was trying to prorate the cost of the tires based on when they were purchased...nevermind that there is a warranty on one of the tires (oddly, the one with the most tread wear, sitting on a rear wheel of a FWD car - that is due to be rotated for the first time since the tire was replaced). I told her to just come home, and I'll make Fix-a-Flat work for a few more days, so I can just go to Discount Tire after New Year's. I won't be back to buy tires from Walmart...ever. I won't even be back for oil changes, batteries, or anything else automotive...not even wiper blades. I worked retail for 5 years in a big box store, and 12 years total, doing everything from stocking, to sales, in-home, in-vehicle, and even management. I've always been very fair and understanding with the people at Walmart bc I know their job is hard, and they're paid much less than they deserve. I have never had a single gripe about another part of the store...but it seems like I always have the absolute worst experiences in the auto department. For me to actually decide I never want to shop somewhere again (let alone to actually write a Yelp review), the situation must be pretty dire. I am constantly treated rudely, and the service is less than adequate. The wait times to be checked in or checked out are outrageous. Once, I came to purchase a battery, and after the girl told me there was a book on the wall to match my battery, she just walked away - as if we hadn't even initiated a conversation, and I wasn't even a human being. Nevermind the $80 tires (before fees and warranties) that apparently can't even handle 5k miles. I won't fault them for that. But I will fault them for mishandling a situation, and for their frequent rude behavior. I'll be back for groceries, but that's it. I doubt anyone from Walmart will even read this review so much as they'll laugh about how much I lied to make myself look better. I worked retail for too long not to know that's exactly what they'll do. Either way, even if this review doesn't matter to a single person who works there, it it keeps a few dozen people from re-living my ordeal, I don't care.

    No one wants to work evidently

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    6 years ago

    What a wonderful store . Kind and courteous service. !!! This is the place to go if you want fast friendly customer service.!!!

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    15 years ago

    Over all this has to be one of the better Walmarts I have been in. Store always seems clean, staff seems nice. No complaints!

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    14 years ago

    Pretty clean overall. Good selection, but produce and meats are just barely average. Customer Service is just OK. Nothing special here.

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    Page 2 of 3

    Ask the Community - Walmart Supercenter

    Review Highlights - Walmart Supercenter

    I enjoy the easy access, clean store and parking lot, kind employees and it is well stocked.

    Mentioned in 2 reviews

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