So im shopping and shopping and shopping...until my hearts delight until we get to the checkout. 30 minutes to get our items ran only to find out that our printer has a security device that needs a special tool to remove it. Guess what? The cashier is not equipped to take it off! So to be nice I offer to go all the way back to electronics to pay for it. Another 20 minutes later...we are done! Wow. Sucks to spend my money at walmart I guess. read more

beware signs say one thing 8.00 and rings up 12.97. !!!! They have NOT removed old prices and will not do anything about there mistake. Walked out without my Christmas gifts for the guys. I will pay more and go to TARGET !!!!!! read more

Still my favorite Walmart. The Online grocery pick up is amazing. You order online EVERYTHING you need and drive to the pick up area on the side of the store. BOOM....the doors open and out they come with your groceries. They even load your groceries in your car. The workers are warm and friendly. NO CROWDS .... NO LINES AT CHECKOUT.... NO WASTING TIME FINDING ITEMS. Order and pick up. Done! read more

I have an adult brother with autism, nonverbal, blind and with self-injurious behavior who will have severe temper tantrum if he has to wait too long. We had a flat tire and made an appointment at the automotive center during the week of February 2, 2020 for the 3 p.m. for Saturday, Feb 8th via phone. Additionally, we personally stopped inside the store on Friday Feb. 7th to confirm the appointment with department's manager, KC who was present that day, and ordered the tire and advised her that I will have a person with disabilities with me who will not wait, the following day and that is the purpose of my making an appointment. She did not make any disclosures at the end of our conversation other than for us to "try" to be there 10 minutes before our appointment, which reasonably led me to believe that anytime within the 3 to 4 time period would be OK for us to show up. She did not take any of the car's information that day. I went back with my brother to the store at 3:20 the following day- 20 minutes past our appointment time. Although KC's associate, Maria, was willing to make reasonable accommodations for us and fix the vehicle between 3 to 4, KC actively interfered and ordered Maria to stop helping us out and that our appointment was cancelled because we were 20 minutes late, even-though KC never provided any notice to me the day before that their store policy is to cancel an appointment when a customer is more than 10 minutes late. This is all while she and other associates were witnessing my brother engaging in self-injurious behavior, which is a usual display of his disability when he has to wait too long. She not only denied my brother reasonable accommodations to access automotive services despite our due diligence in having made the appointment in advance and advising her of its purpose, but KC and her associates, other t bgg an Maria, made faces and rolled their eyes, along with other customers looking on in response to my brother's display of his disability, which was extremely humiliating and hurtful. This should have been captured by the story's security cameras. I spoke to the assistant manager, Jaime and although he gave us a 10% discount and agreed that KC's handling of the situation and failure to provide notice and interference with another's associate's attempt at providing us reasonable accommodations was unprofessional and a denial of our rights to have equal access to services, he said that we could not file a written complaint/incident report at the store for future litigation purposes and to submit an online survey through which the consumer does not receive any documentation of the complaint. I also called 1-800-Walmart that same day, however, no documentation of this incident was provided to me via email or otherwise. Hence, I decided to post this yelp review as a form of documentation for our future reference. Our new tire was also mounted in an unusual way, in that it looks different from the remaining three tires. read more

The only reason I am giving one star is the kind lady on my way out that helped me. Other than that this place is horrible. While patiently waiting in line at the deli, after helping the customer in front of me, the older woman behind the counter says "Well they don't allow overtime so someone will get to you when they get to you. I'm going home". What?! Really? You can't call someone or at least explain yourself a little more professionally? Then when the person next to me asked another associate for help he was told "not my department". Smh. Horrible customer service in a very disorganized store. read more

If I didn't have to to give this store at least one star I wouldn't. We had less than 20 items and stood in a line that was wrapped around another line. There was about 5 lines open and each one was wrapped around another one. Every customer in line was upset. I even complained to the CS manager who informed me that every cashier was on a register. I suggested maybe they should hire some more people. Because there's plenty of people in the AV that's seeking employment. I never like shopping here for the reason I listed above. And every time I do it never fails. There's always long wait time for checking out. This is a company that clearly doesn't value their customers:+( n employees. read more

Went in looking for walls, obviously like the name entails. When asking an employee they looked at me extremely confused and told me they didn't sell any walls. Very very disappointed. One star. read more

Always has long lines and not enough registers open to help more people , always a mess in certain areas ,

This review is based strictly on the Walmart Pharmacy on 10th st west. I went in to fill a prescription for my baby yesterday and I ended up asking for my prescription back because a pharmacy tech by the name of Jason was beyond rude from the moment he "helped" me. He had a horrible attitude and clearly has no experience in customer service. His tone of voice and attitude was offensive. I was asking a simple question that required a simple answer but the fact that he was so rude, I asked for my prescription back to take elsewhere. I will not be filling anymore of my prescriptions at this store. Every person I have dealt with in this pharmacy is unfriendly and unwelcoming and don't ever seem like they want to answer questions, and as of yesterday I'm done dealing with any of them. read more

Better Walmart in town. I like to go in early to avoid the crowds but they are always out of my yarn!!!

I have been buying here for years and I vow never to shop here again after my horrible customer service experience returning an item specially at the hands of a very rude young manager named, Alex. I could not believe how he embarrassed me in front of the customers when all I wanted was to talk to the store manager. read more

I brought my car in for a simple tire patch, something that takes the normal tire store five min to fix, but an hour and a half later I'm still sitting here. When I asked the Oof behind the counter he said they haven't got to it and looked at me like that was suppose to be the end of the conversation. I had to insist that he go back and find out why. When the manager came out he said oh sorry we have one tire "specialist" ( that's his words cause damnit were at Walmart no one here is a specialist in anything.) and he is doing a whole set for someone so I asked does that take two hours he said no so now I'm back to WHY THE HELL AM I HERE FOR TWO HOURS! he answered with the same blank look the counter oof had so I walked away back to that hard ass seat, oh and I still don't even know if they can fix my tire. read more

I went to Walmart today to return a Virgin Mobile cell phone I bought less than 30 days ago. I was told for the first time today, that I only had 15 days to return it. This was not on my receipt and was not told to me on the date of purchase. I feel like I was mislead and cheated. Then I was told that the return policy is posted in customer service. Well, that is not where I purchased the phone, it was purchased in electronics (cell phone section) Not happy with my purchase at all. If you are going to change your return policy it should at least be on the receipt and made known before that purchase is made. So not shopping at Walmart any longer for electronics. read more

Horrible Walmart.... Just horrible! We waited in the check out line for 20-25 minutes. Then they closed the lane and told us to move to another lane. How horrible is that! We ended up not buying the stuff and left! :( read more

Always have what I'm looking for. Store is always clean with nothing on the floor . The only Wal mart I shop at in the AV.

Unbelievable that Walmart doesn't change its hours for the garden area during summer!! I parked back there and it closed at 7 and now I have to walk all the way around. Also every single under 20 items registers are closed so the few registers open are packed at 7:30!! Way to go idiots!!!! read more

I'm in the makeup dept. right now and the clerk can't help me because she can't hear me! She's listening to a radio station on her phone's speaker! read more

I asked for the manager an a employee lied and pretend to be the manager. We later found out from another employees, there was this really rude female cashier too. There was an employee who was really nice but the "manager" was horrible read more

Online was easy enough to do but to find out where you need to pick up your order was a lot more difficult after 45 minutes I finally got my order read more

I love this Walmart. I'm from Glendale and don't remember ever going in to a Walmart. Long story short, the customer service here is amazing. I have been here 3 or 4 times after 12 most times and i would understand if the workers are grumpy and tired because it is a graveyard shift. But NOPE! They are the nicest people ever. Again i would have never expected the smiles and the hellos and goodbyes. Definitely my kinda people. Thanks Walmart for being so patient and nice. read more

Don't have what I want in stock, they don't answer phones quickly, they keep you on hold endlessly and transfer you to different departments without time to tell them not to. Inconsiderate over the phone. read more

ine of the most convenient stores in town haha. everybody goes here because they have...everything lol. i personally like this store. it can be a bit much sometimes but i can't complain being as i've never personaly had any bad experiences. read more

By far the worst place to buy tires from. They give you the run around then after waiting so long tell you they don't have your tires that you ordered online weeks ago then they tell you to buy the tires again and they will reimburse you later they also tell you that you need to park on a totally different side and walk to another side in order to get them installed and then tell you it will be a 2 hour wait to get them installed. Moral of my story I never received the tires I paid for and they still charged my bank account. Don't ever buy tires through them they are unprofessional. The lady even told me that she has no control over what they do on Walmart.com but it's the same organization. Never again will I give them my business for anything. read more

This Walmart sucks it took 30 minutes to get alcohol but we had to call the store to tell them we've been waiting. What good for is a button to call someone if they're not gonna come over and help you. Then you wait in a 45 min line because one line, 13 is good for to buy alcohol only for them to tell you everyone in your party has to be 21 and have an ID. What the F*** why couldn't you tell me that from the beginning. I would of saved 45 min and bought my other groceries. If I could I would leave no stars. Thanks for nothing Sandy and Tim from Wal-Mart 1660 you guys are terrible. read more

I frequent this location because of its close proximity to my house and the low prices, even though it is not a 5-star location. In general, the store does not always have fully-stocked shelves, and I hate the secured makeup area; it is cumbersome to make a separate transaction for my makeup or have them put it in a locked box to pay for with the rest of my stuff (not to mention, the cordoned area is a fire hazard!). This particular visit was not so great. There were 6-7 people in line at customer service and only one register open; service was very slow. The store was out of many makeup items, including the CoverGirl liquid foundation color I had gone for. Also, the plastic storage bag (snack/sandwich type) section was picked clean; no store brand bags left. Checkout lines were VERY long (5-6 people in each one). read more

I wanted to know if the vision store accepted eyeglass donations. I've tried for a week to get through. I call and it says, "thank you for calling WalMart" and then rings and rings and rings. WTF? I know this a low-budget audience store and they could give a sh*t what people think, but I felt I needed to vent. Disgusting. Prey on the poor and offer no reliable service whatsoever. read more

Justin, Jo, Isabella, Aiden, all supervising and not taking care of customers getting out of the store! Every time I'm in there I've had to wait 30 minutes in the checkout with lines backed up to the clothing areas...and now there's a second long line in the cosmetics area-are the managers even aware of their store! I know they're not. They are more engaged with the checkout clerks and distracting them from their job than the customers read more

Always a long wait at the register , never enough people working . I've also noticed on several occasions the employees are very rude . I guess they have forgotten what customer service is . Not your typical Walmart , almost like it's not managed very well . Whoever plans the shelves out seems to have a screw loose . Nothing seems to have an order to it . Very difficult to find anything . read more

I would give the store a negative rating if possible but in order to leave a review you have to give them at least one so on11 /22/ 2018 I had to stop at the Walmart Superstore located on 10th Street in Palmdale California at the same time I was purchasing the products I needed I remember the construction boots that I so happen to be wearing at the time needed to be returned for a exchange because of some deficit issues with them. I purchased them exactly 30 days ago had been meaning to bring them back sooner but just didn't have the time. So I stopped by the shoe department and pick up a new replacement pair of exactly the same boot then went directly to the exchange and return Department spoke to Isabel the CSM manager of Walmart she indicated that she would allow me to return the defective boots on the next day even though it would be over the 30 day return policy time limit bye one day I purchased the new boots took them home and realize that somebody had switch them out for a different size probably at the store they were not size 12 they were size 11 following day I went back to Walmart to return the new boots and the old boots for a exchange. Then I was informed by another manager that they will not take my old boots in exchange for replacements after I was told by Isabel the CSM manager the day before that she would do it. So I will not be doing business with this store ever again because they have horrible return policies for defective merchandise!!! Also I did some checking in to there return policies and it's 90 days and not 30 days! read more

Be careful at this Walmart ! I had my oil change and my oil filter was never replaced it wasn't until the next day I noticed it. Took It Back and of course I lost that battle with the manager...so people checking your filter and oil before you leave read more

You just have to love Wal-Mart. Things easy to find and it's convenient. I can get food and personal items all in one place. NICE!!!

Went to this store to return a air of pajamas that I got as a Christmas gift because there were to big I went to customer service and she took the and told me to get what I like so I went to go look for the same pajamas I then realized the girl at customer service did not tell me the price so I went back to customer service to get the price then I went on to my search I found the top part in my size but not the pant they are both sold as one so I ask a sales associate about where the pants would be she called the department head and she had no idea where the pants were so I ask her if I can take the medium pants that I found in there shopping cart and she said no so I went back to customer service grabbed my return and left as a dissatisfy customer I will not be back target has my business now read more

The store itself is nice, the employees there varies on helpfulness. But if you use black/ African American hair care products be prepared to go to a blocked off section of the store. I've been in some pretty "urban" Walmarts but this is the first time I've seen anything like this. Only the ethnic hair care items are locked up. The other hair care items are still available for you to grab and place in your shopping cart. On the other side of the unlocked section. Since I am stationed here I prolly won't be buying any hair care items here, the lock and key section is a huge inconvenience. read more

Jordan and Terell (self check out) are absolutely amazing. Jordan needs a promotion!!! The thin black old customer service representative is terrible and should be fired. read more

My bf returned a fish that I had just purchased from this location. Because the fish has been fighting with my other fish, so I decided to return it. He told me the lady said, "they were going to flush my fish down the toilet". He told her the fish was healthy and able to go back in the tank. I couldn't believe what I heard. Never buy any fish from Walmart, they don't care about them, and I'm absolutely saddened by this experience. read more

Never EVER will I return to this Walmart. I waited 20 minutes to get a teeth whitening kit out of the locked cabinet that I never even got , two associates stated they did not have the key and would be right back, never returned. Finally I gave up and didn't get my whitener after asking another associate to help me she stated "I don't have anyone for that right now". Ok? So then I'm looking for small lighter fluid for zippos, an associate stated it was located on cash register 3, the biggest line in the store might I add. So I wait 20 minutes in that line just too find out they don't have small lighter fluids? Ok I thought this was Walmart? Oh and they have no bags. Anyways I accidentally left a few of my items because there was no bags and didn't notice them sitting there. The associate clearly saw my items and let me walk out with out them having to come all the way back for my stuff! I told her straight to her face basically thanks for being a jerk. Every single associate in here has some major attitude issues and no one has their stuff together. This is one of the most getto ass Walmart's I've ever seen in my life. Literal trash. Don't go here if you want your day ruined. No one smiles and everyone makes you out to be an inconvenience. The one other time I came here it was like this too, I thought it was just an off day , nope. Never returning. Oh and the employees like to stand around and chatter and giggle instead of doing there jobs. Ugh I hate this Walmart! read more

Your Mc Donald's inside your store is way over priced and the food sucks. Your employees and manager at that location were walking around has if they were zombies or like the show FEAR THE DEAD. I would not recommend anyone to eat there. Trash bends full and dirty and so were the tables. read more

Waited 15 min for Jose to show up in the pet dept. had two employees looking for him. Had to make a stop at Petsmart for a brush. Definitely not a good experience at Walmart. read more

I live right by east Walmart but drive to west Walmart because it's so much better! They have open lines although wish more, especially the north end 20 items or less but it's a clean refreshing store with actual employees around the store to help and best produce. It's worth the hassle to drive over. One complaint, need more electric chairs or need to monitor who's using them. I've had to use them lately due to surgery but I actually saw a guy run into the store following someone with one who was done with it and he jumped on it and went shopping. I know some you can't tell but get more carts figure out a way to see if someone uses them or help a bit more those that need them. But great store!!!!what a difference than east side store store! read more

We have used the online ordering service for quite awhile now, long enough that several of the WM employees know us by name. store #1660 has always done an outstanding job of service and even with a smile. But, during the recent pandemic we have become a bit peeved, we understand the store is really busy & its likely to be out of items often, how ever we have several times ordered for next day pickup & don't understand why we don't get certain things when they are in stock....today I asked about 2 items & the employee went into the store & got them for me. I also am not happy with certain items being "for in store purchase only" we use the service because being senior citizens with problems walking we have a hard time walking the large stores, now WM ignores the facts that we are regular customers but cannot purchase some items even tho they may be in stock, why can't the orders be filled if the items are in stock when the order is filled, we are not buying in quantities. hoarding items but the hoarders are given preference over us because of our handicaps. We tried several times to call the store but when they seldom answer the phone they say they'll transfer us but then no one ever answers that. We are very disappointed when we had been so happy with this particular store. Bob & Kay Younker read more