My 88 year old mother paid for a Christmas clearance item with cash and found out she was charged full price. She drove back over and showed them the receipt, leaving the item in the car. They told her she could only have store credit and sent a security guard out with her to escort her to her car to retrieve the item. I could see if she brought an item with no receipt, but not a receipt with no item. She is elderly and never should have been treated that way. Will never shop there again as long as I live. Very lowlife stores with everything locked up from paying customers, but thieves going in daily and lowlife customers cursing and throwing things. read more

Today I was waiting way to long I was getting frustrated I got out of my vehicle and found Christiana and she quickly took care of me This is important to recognize because Wallmart is not known for having great customer service from most of read more

It's gone downhill since they dropped their open 24hrs policy. It kills me because this place used to be a real hail mary!! If ever I had a big order suddenly come up and didn't have enough icing sugar or fresh fruit or what-have-you, I could always run in while pulling endless all-nighters. I REALLY miss it and things have been insufferable ever since. Seriously WHY, tho? Like what for? WHAT would be WORTH turning away business like that??? I asked in store before and got told shrinkage. HAH. Shrinkage my @$s !! Walmart can afford to keep their doors open all hours especially when they're so greedy they keep a majority of their workers juust under full time hours to sleaze their way out of paying for benefits or higher salaries. Seriously, Walmart always does this!! Pathetic!! You want to set up shop in town to bring in more business, then you put the competition out of business by pricing, and THEN this??? COME ON, the LEAST you skeezers could do is keep your doors open 24/7 Honestly the fact they were open so late was one of the most important things for our area because a lot of people here work odd hours!!! and sometimes when you're really busy or god forbid an overworked parent, the only time you get any peace to run errands IS stupidly late, when the kids are FINALLY asleep and yet THEN every other darn place is closed. Not to even mention how the further growth and expansion of the AVs population density as more and more people need affordable housing yet decent relative commute to LA. Utterly ridiculous and one of the STUPIDEST business decisions one could make, considering the circumstances and market share of overnight business previously dominated. Like do I REALLY have to spell it out for you?? Being a MAJOR emporium that stayed open 24/7 HELPED YOU STAND OUT AGAINST ALL COMPETITION. It made YOUR store the defacto instinct to turn to whenever the need arose! It's THAT kind of availability that made a company like Amazon skyrocket and is now everyone's literal FIRST thought when they think to search online for goods! You can't buy THAT kind of publicity!! So yeah, y'all are fools to shut down overnight business hours. WHY you would throw all that away over petty whines of "shrinkage" (which is JUST PART OF DOING BUSINESS, need I remind you) is beyond me. FIX IT OR THE BUSINESS WILL GO TO SOMEONE ELSE, DUMMY. Seriously all this is like basic Econ 101 read more

Went to this location with a friend looking to buy some Lil Debbie snacks for my daughters classroom party. Politely asked an employee if there were anymore available and he yelled " I don't know!" at me and walked away. I actually bursted out in laughter because I was in such disbelief. My friend was so angry and wanted to speak to a manager but I told her forget it Anyplace that has employees like that is not going to have worthwhile supervisors. read more

I don't understand why all the complaints! This Walmart is the best one in palmdale . The employees are very nice and always willing to help. I seen customers with their nasty attitude come into the store mad and take their attitude on the employees who are only doing their job. This Walmart is clean and you can always find what you are looking for. I appreciate the employees! read more

Amazing service, super nice, organized, professional, great communication and funny. Definitely will be riding again thanks to associate Mika for providing amazing customer service! THANK YOU MIKA FOR BEING AMAZING AT YOUR JOB!!! -Dominique read more

Walmart Supercenter - Department Stores Near Me - Palmdale, California

Overall a great store: The employees are helpful, the shelves are well stocked, compared to other Walmart stores, etc. But many times items appear to be available online, but aren't on the shelves, and vice versa. Here's my major concern now: NO ONE IS ANSWERING THE PHONE! How can you do business like that, I'd like to know? read more

Can we just get all new Walmart's? The Quartz Hills location has nicer employees but this one (by the mall) takes the cake for having the worst customer service and having ZERO problem with wasting your time. Can someone maybe come up with a Walmart-ish store but with better more motivated employees? Feel like hope is lost for these Walmart's unfortunately. read more

It's a Walmart, but with the slowest people on the planet. If you ever want to pick up something here from an online order, walk inside and tell them you are here if you want it done in a reasonable amount of time. They take forever to walk to your car as well. If you want some time from your spouse, order something for pick up, and sit in the pick up area. Other than that, never order anything online here. read more

If I could give no stars I would. my sister went today to return some items from a baby shower we had. The returns center gave her such a hard time to return a pair of crib sheets. The lady in the returns department(Asian lady) needs work on her customers service, if she can't "handle" being in that department maybe have her stocking or in the basement where she can "handle" items. Being in that department you'll get a lot of different customer even ones with bad attitudes. The only lady that was trying to calm the situation down was the lady that was working with her. But I think the lady that was arguing with my sister needs to be re-evaluated or trained for better customer service. 1: because we know she just got there 2: she went to the back and started talking about my sister loudly 3: as I said attitude. read more

In the short walkthrough the wife and I did today, they seemed to have most anything one would need. And like others I've visited, outside of the 3 in my hometown of Santa Clarita; HUGE. And every store seems to be arranged differently. It can take a moment to get oriented. read more

Since the COVID-19 Pandemic broke out, I have been to this Walmart location 3 times. Each time I was horrified at the lack of safety precautions the store took to protect it's customers. 1) 3 weeks ago while in the dairy section a man walked up to me (NO MASK) (VIOLATING my Social Distancing Space), (held out a McDonalds) bag and said to me "why do you need toilet paper when you can use a bag," he then walked into the back employee section. (He was a WalMart employee!!! 2) 2 weeks ago while entering the store I ask the person standing at the front if they had wipes for the carts, he said "no we haven't had any in a while". (I recorded the incident on my phone.) 3) A few days ago I observed several employees in the back employee area with (NO MASK), (NO SOCIAL DISTANCING), (Hugging)!!! People wonder why this Pandemic spread so rampantly. WalMart's website shows a woman wearing a mask; I guess that's for publicity only, they apparently don't care if their employees contaminate our food in the back storage areas. read more

Expect nothing and you will be able to maneuver through this massive study of miss-management, improper inventory control, and great morale constantly boosted by adding more automated check outs. Underwhelming, unclean, understaffed, and under stocked as usual. read more

Decided to purchase my sister a ps4 for her birthday and due to the short supply, decided to call and confirm if this Walmarts Electronic department had them. From the minute that I called I was met with disengaged customer service from some guy who was blunt, straight and very disrespectful. I asked if he had any of the PS4s and he just said "yes and we don't hold them." As if I was going to ask him to hold it for me. I arrived and decided to buy one for myself and my sister. We are two separate households. My sister is 10 and I'm 29 years old and live on my own; I nearly raised her so we are close. I went up to a guy in the electronics Dept. Desk and he IMMEDIATELY stared at me and then said "if you need something, the line is right there" and pointed to a random line. I told him that I just had a question and asked about the PS4s. I waited in line and then my father told me that he would buy my sisters PS4, again TWO households. I bought mine and my sister went up to the cash register with my father and my sister asked for a PS4 and the guy immediately pointed to me and said "he has one" and my sister told him that we live in different households. *disclaimer: the rule is 1 / HOUSEHOLD* I walked away and as I walked away this guy had the balls to say "he's probably going to sell them on EBay". I'm a medical professional who has worked tirelessly through this pandemic and have spent hours and days without sleep while I treated ailing patients and for him to say something as little and disrespectful as this is just incredible. I'm astonished that this guy openly has this type of attitude and thinks it's ok to say something like that. Quite clearly, it's none of his business what I planned on doing with these PS4s. I paid for the item that he is selling - that should be all he should care about. Life is much too little to be so hateful, spiteful and plain out disgusting. Walmart didn't care about there customers before and I doubt they'll care after this review so for those who read this - be advised. read more

Walmart bathrooms are nasty there was shit on one toilet and trash in the others....doesn't anyone clean it ever? Smells and germs everywhere. The oil filter book is destroyed and I couldn't find my filter. Toy isles are so small too....why didn't they expand these like the food section ones?! read more

Walmart Supercenter - Dirty bathrooms - Department Stores Near Me - Palmdale, California

I think some people care about there work the rest of people that working here they don't give a care. I think no matter where you work or what you do you need to care. I give half stars because I know they are some good people but rest of you need to work on your ethics and customer service. read more

This morning a manager I have never seen before was making up her own policies! I work at Walmart. I knew she was making up her own personal policy. Because the one she was telling me changed hasn't. Its a shame that you have one manager that makes up her own policies. Let this be a teaching exercise...... That you never know who you might be helping. It just might be your counterpart like today! Has managment looked at the Yelp reviews. It's all about customers service! But alot of people working here have no cluebwhat customer service is about! Kinda obvious since like every single Yelp review on here says the customer service is really bad in your store. read more

I've been coming to this Walmart for over 10 years now and I feel now more than ever it's so much more crowded and it doesn't make it any better that they've decided to get rid of most of their cashiers and put in all these self checkouts. Horrible idea. Lines are much longer now especially since people have a hard time using these self checkouts. read more

Walmart Supercenter - Department Stores Near Me - Palmdale, California

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Ordered pick up. Order was done way before the pick up time. Awesome gal that brought me my order.

Don't waste your time coming here unless you want to waste time. They have 2 lanes open at max with about 20 people on each lane and on top of that they only keep one self checkout open. Do better read more

Curbside pick up is a mess. The reserved parking is on the side of the building where you can't find it, so you're forced to drive around with your thumb up your ass. If you are even are a few min. late you get scolded. Even if you called well ahead of time to notify them that you were running behind schedule. you are given an excuse as to why you suck and they are completely NOT at fault. LMFAO I get it, you feel rushed cause there are a three other cars waiting. Just give me my groceries and I'll be on my way. Lol I think I got the employee with a million reasons why she isn't at fault. She said I didn't check the box that allows for substitutes. Even though I know I did. I didn't argue with her; just listened. However, what was funny about that is she substituted my son's teething tablets. So I asked "if I didn't click the box allowing substitutes how did you know to substitute the teething tablets?" Her response "oh I don't know. I'll have to check on it." She gave me the ketchup on Walmart so that was cool. Probably because she knew what she said made no sense. I think it was simply forgotten which is fine. Admit it, go grab my ketchup lady, and I'll be on my way. No harm done. read more

This is a good Walmart. The store is always very clean, organized, and well-stocked. While it isn't the closest one to my house, I'll drive the extra 10 minutes to be able to spend time perusing the aisles in a safer and more welcoming environment. They also have a better clothing selection than then one on J. read more

Man...Wal-Mart is popping bottles. Who knew, CRISTAL @ $240.74....the nerve of people saying, "Wally world doesn't have what I ever need." Popping them thangs...... read more

Walmart Supercenter - Man....Wal-Mart is doing the most!!!!!! - Department Stores Near Me - Palmdale, California

On Nov 29th I went to Walmart for an oil change. I waited 1 hour and sat in my car til they finally got to me. Then I went inside Walmart to use the restroom and buy some windshield wiper liquid. Then I sat by the back door to wait. Then I got a text my car was ready. I wonder if they even really changed my oil. Its like maybe they checked it and seen it was full and clear. So they just checked my tires. Suspicious read more

OMG! How did they get a 2 star rating. Stupidist peolple working at that store. WARNING! Do not order anything at that store. Ordered something before christmas. 3 days later it says i completed my pick up. WTF! I wasn't even in the store. Waited 30 days for refund, but never got. Now when I call I just get the run around. Zero stars for customer service. I try not to be prejudice. But when you see certain people stealing and having attitudes. Hard not to be. read more

I wonder if anyone in management checks their own stores. EVERY time I called the Palmdale Walmart on 10th west the phone just rings and rings and sometimes the phone would pick up then hang up like today at 6:40 - 8/3/21 District managers should go to through the process of calling their own stores walk-through's checking see how many empty shelves there are in the store checking on the workers having the employees check the carts for flat or broken wheels. Check automotive that they don't close at half an hour before they're supposed to. Checking to see if there are people and departments working on that day. Walmart needs a hire me I will do this efficiently. read more

Ok so I go to this location because I have no choice and on more than three occasions the prices and the actual price have not matched the products on more than one location so when brought to the attention to the employees all they can say is that a price change was made and they have not caught up with the tags so I'm supposed to pay the higher price witch I have paid put that's not what's supposed happen I should've gotten the posted price and up to three items and they need to train their employees to either post appropriate prices or pull the tags until the appropriate tag can be posted so that the store does not lose money that is how we were trained in the old days I'm pretty sure things haven't changed just people read more

Ordered something for pick up, waited over 30 minutes and had to leave. They said I picked up my items when I didn't. Try calling them is a joke. I got hung up on several times, transferred to a disconnected number and more hang ups. Still no resolution. read more

There is a AVFCU bank inside that is open later than the one in Lancaster. If I don't go for the banking then its for the cheap prices. They definitley have better prices than grocery stores. I just can't stand how crowded it always is. The lines at the front are huge and usually everyone has their cart piled high with stuff, if not two carts. Everyone must stock up for months at a time. I on the other hand only buy 5-10 items at the most. The self check out only takes cards not cash and is still clogged with all the people who are trying to buy the entire store, so it is not very useful. The parking out front is also always crowded, but what can you expect. Its cheap and everyone wants to save money. I just would be willing to pay more not to have to deal with this mess. read more

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Great and wide selection on items for the home. Kitchen. Bathroom. Bedrooms. And have cute little . Great selection on food items awesome low prices I go more often now for the deals and prices read more

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Pros: Consistently well-stocked and very, very clean. Somehow this store arranges and displays their goods with a lot of creativity! Employees are nice (when you can find them) and overall the store is usually not very busy. There is lots of parking. Cons: Longest lines ever (there never seems to be anyone checking people out). The Self Check-out is horrible full of people stealing and the machines themselves often break while you are using them. Also the nail shop at the front looks gross. read more

This was at one time a great store to shop at. Savings at it's best! I cannot believe the price increased. You cannot find anything on shelves are mostly empty. Very sad to say that Walmart has turned out to be a crappy Super center. read more

If I could no star's. Horrible customer service 4 employees standing around pretending to work. Management standing by no hurry for them. I hate the customer service at Wal-Mart. All rude unhappy employees. read more

Crappy crappy crappy, huge store with everything but wheN I went to get a fishing licenses they said the machine was broken and not working for a MONTH or more? Who the heck is managing this store? You can not let the machine be down for a month or more. read more

This is the only place I shop. Pretty much. I've spend hundreds of thousands of dollars here. But the other day was the first return I've ever had and the bitch manager walks by while the lady at the register was about to do the return And says. I don't think we carry this fabric. To which I said well it still on the spool and on the spool it says specifically Walmart. Then she changes up and says yeah but it's not from our Walmart. After realizing that she couldn't get away with the first lie. She just switched lies and says "well if you got this from the other Walmart you'll have to return it there". Now, me being an avid Walmart shopper I knew that that was absolute bullshit. If you buy something at one Walmart within the days of the return. You could definitely return it at any Walmart. But instead of being an honest truthful person that called them out on their BS. I was in a rush so I said forget it and I left. I went to the other Walmart to which the exact same thing happened. So now this lying ass manager says "We don't take back fabric". I replied "well then what's that fabric doing there". Pointing at the fabric behind the return counter that only could've got there if someone returned it. Then she said "oh that wasn't a return someone just didn't want to buy it". Little did she know she could not see that there was literally a Post-it note on it that said return. Because it was facing away from where she was standing. To which I said "why is there a Post-it note on there that says return"? Then she just looks super stupid I said " I'm sorry there's no returns on fabric". Pissed off I called corporate. I told corporate everything that's been happening I wish to file a complaint and I wanted to return this fabric. The lady heard my story said she was going to call the Walmart office and talk to the manager of the store. I've now been standing in the return area for 30 minutes. The phone hangs up on me. I called back. Of course it's a new person. Who has no idea what the hell I was talking about. When I gave them all the information they looked at my file and told me I would have to call back after a few days if I didn't hear from the ethics department. I didn't asked "why the hell am I standing in the returned area for 30 minutes like the lady had instruction me to do. If I was supposed to be calling you or you were supposed to be calling me on another day? ". To which the guy says "I don't know". Super ultra double time pissed off now I go back to my car I call ethics again I absolutely raise hell because this is a very annoying situation and I keep getting lied to by everyone. The next week I send my niece in to return the fabric and they do it first try no questions asked same exact fabric same exact time same exact manager. I couldn't believe it. I gave all of this evidence to the ethics department haven't heard anything back. It's really sad when you spend so much money at a store so much time. And defend them when they are being drug through the mud about their policies and how terrible they treat people. And then finally they just start treating you like shit. After all the times of having their back in conversation. In saying I love Walmart. Turns out everyone else was right. Walmart is a piece of shit like everyone has been saying this whole time. They discriminate more than any company I've ever seen discriminate before. And I have all the proof and they just didn't seem to care or give a crap because they know that it doesn't affect them so they could care less. If this wasn't $180 worth of fabric I really wouldn't of gave a damn. But that's a pretty big return for something that I didn't even want and it's probably less than 1/1800s Of the amount of money I've spent in the stupid ass store. Go to hell racist ass discriminating people. You Suck and I'm suing you. read more

Ordered groceries from Walmart to be delivered on Sunday... They put a hold for $71 on my bank account to cover cost... It is now Thursday and after several conversations and promises of calls back... still no call back... still no groceries... still no refund of my $71 !!!! NEVER AGAIN !!!! read more

After filling my cart with average amount of things get to cash register (NotAutopay), only to be told NO BAGS FOR ABOUT A WEEK ‼ How can this even happen??? Horrible Customer Service read more

Lady from customer service rudely hung up on me. I called again and phone just rung until it ended.

Useless place of business. Call and ask if they had patio umbrellas and a plastic pool and they said yes (the app also said yes) and got over there and nothing. All sold out for days. I have no idea why the person on the phone would say yes they had them. read more

This is in regard to the tire center. Came in at 7:30 am. One car ahead of me told me one hour or less. I expressed to them that I had a family emergency and whatever they could do to assist in getting me in and out would be appreciated. 45 minutes later my car had not even been moved inside. I asked about it. Told I was next. An hour and 15 minutes later. I inquired again. I was told they were "balancing" the tires. How much longer? Another 15 minutes. An hour and a half later. I am done. This place sucks. The employees are worthless. Beyond frustrated. read more